Casa Loma Experiences

Name: Casa Loma Experiences
Address: 1 Austin Terrace, Toronto, ON, Canada, M5R 1X8
Telephone: (416) 523-0450
Price range: CAN$51 and over
Rating: 3.7

3.7 (286)

CAN$51 and over

European

1 Austin Terrace, Toronto, ON M5R 1X8

Make a reservation

2 people

Jun 14, 2025

7:00 PM

About this restaurant

Charming
Good for special occasions
Great for brunch

A prime example of modern Toronto’s commitment to its rich history, Casa Loma was first built in 1914 by financier Sir Henry Pellatt. The castle, located in midtown Toronto, is regarded as a treasured heritage landmark. Today, Casa Loma is one of Toronto’s top tourist attractions and hospitality venues. Each year over 650,000 visitors tour Casa Loma and the estate gardens. A perfect backdrop for special occasions, Casa Loma also plays host to over 300 private events annually. In addition, Casa Loma plays hosts to several annual productions including Legends of Horror, Holiday Lights and the successful summer series, Sunset Concerts, Symphony in the Gardens. The venue is also home to annual brunch events for Easter and High Tea Service for Mother's Day and Family Day weekend.

Additional information

Dining style
Casual Dining
Price
CAN$51 and over
Cuisines
European, International, American
Hours of operation
Dinner Tue 5:00 pm–9:30 pm
Phone number
(416) 523-0450
Website
http://www.casaloma.ca/
Payment options
AMEX, Mastercard, Visa
Dress code
Business Casual

Location
1 Austin Terrace, Toronto, ON M5R 1X8
Neighborhood
The Annex
Parking details
Private Lot
Additional
Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Vegan, Wheelchair Access, Wine

What 286 people are saying

Casa Loma Experiences reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.7

3.7 based on recent ratings

3.7Food
3.5Service
4.3Ambience
3.3Value

Noise • Moderate

Review summary

AI-generated from verified diner reviews

Casa Loma Experiences offers a unique dining setting in a historic castle, enhancing events with charming ambiance and live music. While praised for its "absolutely lovely" food and "stunning" library setting, the experience can be marred by "disorganized" service and "overcrowding." Great for a one-time elegant experience, but service improvements are needed.

286 Reviews

A
Amy
Toronto / Ontario1 review
5.0
Dined on May 11, 2025
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
It was a beautiful day with my mom in a beautiful setting. Food was lovely and interesting. Servers were lovely.
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S
Sarah
Toronto / Ontario1 review
2.0
Dined on May 11, 2025
1. Overall 2
2. Food 2
3. Service 2
4. Ambience 5
We were seated in a cold draft, the live harp/violin musician barely played during our time slot (subbed in with unpleasantly loud recorded music), food was not great (stale sandwiches, incorrect number of pastry items to serve the party evenly), tea was sloppily brewed, and there was much spilling when it was poured, including on my mother’s arm and jacket. I wanted to love this so much, but I was disappointed. You can’t argue with the ambiance but…
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E
Elizabeth
Toronto / Ontario4 reviews
4.0
Dined on May 11, 2025
1. Overall 4
2. Food 3
3. Service 5
4. Ambience 5
It was a wonderful experience of high tea . Not a great fan of the menu served for high tea . But overall love the experience. We had to wait 45 minutes for a pre-booked reservation which was a little disappointing.over all had a great time . Serves were excellent, ambience fantastic .
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C
Christine
Toronto / Ontario8 reviews
2.0
Dined on May 11, 2025
1. Overall 2
2. Food 2
3. Service 2
4. Ambience 1
This was nothing we expected , it was packed to the brim with ppl. We were told we had to hurry up. The service was not good, having to ask for things repeatedly. Looked nothing, I mean nothing as advertised. It was a set menu. We each got 5 appetizers bites, 2 of which I didn’t eat. The whole experience was Sub-par at best. I’d never recommend this, especially for $75.00/pp. We could have had a much better experience at a nice restaurant. We’ll never return here, nor recommend this. They were feeding the masses, the vibe was awful. Too busy
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K
Katarina
Toronto / Ontario1 review
5.0
Dined on May 11, 2025
1. Overall 5
2. Food 4
3. Service 5
4. Ambience 5
Wonderful Mother’s Day high tea. The experience was great, really lovely! Glad the price of the experience included admission to tour the castle because overall think the price was higher than necessary. Don’t know if I would do the whole experience again soon, but for a one time thing was worth the splurge. Great service, very prompt and helpful, food was delicious and plentiful, and atmosphere was beautiful.
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M
Matthew
Toronto / Ontario1 review
2.0
Dined on May 11, 2025
1. Overall 2
2. Food 2
3. Service 4
4. Ambience 4
We went for the High Tea for the first time at Casa Loma and won't be back again. We have been to many other places that do High Tea and one thing that all the others have in common is that they serve lots of more sandwiches than what Casa Loma does. The desert trays with the scones didn't have clotted cream or jam. Considering the price for this I am quite disappointed.
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H
Hooman
Toronto / Ontario2 reviews
4.0
Dined on May 11, 2025
1. Overall 4
2. Food 3
3. Service 5
4. Ambience 5
We enjoyed Casa Loma’s Mother’s Day high tea — the setting was beautiful and the addition of live harp music made it feel extra special. A lovely surprise was the pair of actors dressed as an old couple who visited each table with warm Mother’s Day wishes — such a charming touch! The food was good, though not quite the best we’ve had for afternoon tea in Toronto. Still, a memorable experience overall in a truly unique venue.
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E
Eduardo
Unspecified1 review
2.0
Dined on April 20, 2025
1. Overall 2
2. Food 2
3. Service 1
4. Ambience 3
The anticipation for this premium Easter brunch, promising a 'fantastic' experience, was sharply contrasted by the profoundly disappointing reality. Our pre-booked reservation was immediately disregarded, subjecting us to a frustrating and lengthy wait before reaching an unprepared table. The subsequent service was practically non-existent; no staff offered any insight into the supposed 'Easter experience' – which was conspicuously absent. No festive decor, no thematic food – just a sterile, overpriced brunch. While the venue had inherent charm, it was marred by overcrowding and overwhelming noise. The visibly strained and ill-informed staff struggled with basic menu inquiries, highlighting a clear lack of preparedness. Adding insult to injury, food and dessert options dwindled prematurely, and the remaining desserts were exceptionally poor. This was not the premium Easter brunch advertised and paid for. It was a poorly executed, overpriced affair that failed to meet even basic expectations of service and ambiance. The significant disparity between the promised experience and the stark reality leaves a strong sense of having been profoundly misled. Consequently, a full refund is the only equitable resolution for this substantial failure to deliver the advertised service.
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A
Aaron
San Francisco Bay Area1 review
1.0
Dined on April 20, 2025
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 5
Didn’t enjoy for the price. Very disorganized for the last seating of the event. You would think it would be running like a well oiled machine by the last showing, everyone was tired, wanting to close up, and eager to be done. No drink service, no checks to see how you were, seated 30 minutes late. Food was ok, at least they tried to keep the buffet area full. Would have been a better experience as a plated meal for that price and they could have turned the tables quicker and stayed on track.
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R
Russell
New York City1 review
3.0
Dined on April 20, 2025
1. Overall 3
2. Food 4
3. Service 1
4. Ambience 4
The buffet food was great but they were running out of certain things. The staff was completely overwhelmed and not very helpful. We were assigned a table 3 times before sitting. Then waited 20 for just water. At least we could help ourselves to food. Be able to roam the castle while waiting for a table was awesome. But we they didn't have a table ready until 45 mins after out time slot. Glad we went just for the unique castle experience but service was among the worst I ever seen. Food was all you can eat and castle admission was included so it was still a decent value.
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FAQs

Casa Loma Experiences is rated 3.7 stars by 286 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Jun 14, 2025

7:00 PM

1 Austin Terrace, Toronto, ON M5R 1X8

Additional information

Neighborhood
The Annex
Hours of operation
Dinner Tue 5:00 pm–9:30 pm
Price
CAN$51 and over
Cuisines
European, International, American
Dining style
Casual Dining
Dress code
Business Casual
Parking details
Private Lot
Payment options
AMEX, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Vegan, Wheelchair Access, Wine

Website
http://www.casaloma.ca/
Phone number
(416) 523-0450

Casa Loma Experiences

Make a reservation

About this restaurant

Additional information

Menu

What 286 people are saying

Overall ratings and reviews

Review summary

FAQs

How is Casa Loma Experiences restaurant rated?

Is Casa Loma Experiences currently accepting reservations?

Make a reservation

Additional information