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Casa del Barco - Canal Walk, Richmond, VA

Casa del Barco - Canal Walk

3.8
3.8
1153 Reviews
$30 and under
Mexican
Residing in the restored Reynolds Italianate Building on the Canal, Casa Del Barco is Richmond's singular destination for authentic Mexican cuisine.

Make a reservation

2 people

7:00 PM


Booked 20 times today

Order delivery or takeout

Options

  • Order online

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Mexican

  • Hours of operation

    Mon–Thu, Sun 11:00 am–9:00 pm Fri, Sat 11:00 am–10:00 pm

  • Phone number

    (804) 775-2628

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Smart Casual

  • Executive chef

    Brian Brown

  • Private party facilities

    Casa Del Barco is available for End-of-the-Work-Day bar reservation groups, group dining reservations, and restaurant buyouts for large private events.

  • Private party contact

    Susan Trankle: (804) 775-2628 ext. 705

  • Neighborhood

    Richmond

  • Cross street

    12th and Virginia St

  • Parking details

    Street Parking

  • Additional

    Bar/Lounge, Beer, Cocktails, Dog Friendly, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Outdoor Firepit, Patio/Outdoor Dining, Patio/Outdoor Dining, View, Weekend Brunch, Wheelchair Access, Wine

What 1,153 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 4Food
  • 3.7Service
  • 4.3Ambience
  • 3.6Value

NoiseModerate

Loved For

  • Richmond

    Scenic View

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Filters

  1. JD

    JohnD

    1 review

    1.0

    1 review

    Dined 2 days ago

    overall1food3service1ambience3
    Reservation was for 6pm on a Saturday. They were at 60-70% capacity. Drinks took 25 minutes and food just over an hour. Our waters weren’t checked and refilled until the food came. 20% gratuity was automatically included and the prompt service that is expected with wait staff was nowhere to be found.
  2. KS

    KeynaS

    Richmond

    3 reviews

    vip
    2.0

    3 reviews

    Dined on September 18, 2022

    overall2food1service5ambience5
    Waited 45 minutes for quacamole. Once our entrees came they were cold. Not even room temperature but actually cold. They brought back the "remade" entrees after an additional 20 min wait and not Hot, room temperature at best. I asked were they understaffed which I totally understand for the time it took to get the food out but it still could have been hot. The manager took care of the meal which was appreciated however, did not solve our problem of leaving hungry.
  3. S

    Siobanny

    New England

    18 reviews

    3.0

    18 reviews

    Dined on September 17, 2022

    overall3food3service2ambience5
    Third time we’ve been to this location. The view and ambiance inside is fantastic. Bartender was fabulous and made really good drinks. Unfortunately they appear to be short staffed in both the kitchen and the dining room. We bought the unlimited chips but waited about 1/2 hour for the second round of chips and for someone to take an order for another round of drinks. Our food took well over an hour to arrived. Close to 90 minutes. By then no one was hungry. We had to ask twice for napkins and silverware after dinner was delivered. The manager comped our entire meal so that was really nice. We felt bad for everyone as people are obviously trying their best. But we spend a lot of money and it was not a successful outing.
  4. m

    mebf

    Richmond

    1 review

    5.0

    1 review

    Dined on September 16, 2022

    overall5food5service5ambience5
    Lovely service; drinks and appetizers were perfect
  5. CP

    CatPen

    Raleigh

    55 reviews

    vip
    2.0

    55 reviews

    Dined on September 10, 2022

    overall2food3service1ambience3
    You have to pay an automatic 20% tip so the waitress we had did nothing since she knew she would be tipped either way. We had to chase her down to get drink refills. I will not be going back, ever!
  6. OT

    OpenTable Diner

    Denver

    1 review

    1.0

    1 review

    Dined on September 9, 2022

    overall1food1service3ambience3
    Our food took much longer than expected and then when it arrived the food was cold. We told our waiter who was very understanding and took the food back and the manager returned with a new plate but tacos were again cold. Very disappointed.
  7. V

    Valerie

    Richmond

    1 review

    1.0

    1 review

    Dined on September 3, 2022

    overall1food2service1ambience1
    Hated the experience and the service Was terrible. Probably wouldn’t recommend.
  8. P

    Papin

    Richmond

    2 reviews

    2.0

    2 reviews

    Dined on September 2, 2022

    overall2food1service2ambience4
    If you chose to include a 20% tip on every bill, the least I expect is excellent service with good food. It was not awful but it certainly did not warrant a 20% tip. Food left a lot to be desired…
  9. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 2, 2022

    overall5food5service5ambience5
    Enjoyed. Nice dinner out with my husband. Michelle, our server, was very friendly and helpful.
  10. EC

    ECharmer

    New York Area

    1 review

    3.0

    1 review

    Dined on August 20, 2022

    overall3food3service2ambience4
    Casa del Barco is located in a very nice neighborhood. But this could backfire if you expect food quality and service matching to it. First, giving how much tips is not 'obligation' and service crews 'demand' upfront even BEFORE they serve food. I have not seen that 20% tip is taken anyway whether their service is poor or not even in the bustling upscale NYC restaurants, so some work needs to be done about "how to say it". Food quality is way below the location/scene. So, if you are just up for a few margaritas in the evening and chatting, this is the place to go. But if you want a nice dinner or quality food to dine on Friday evening or weekends, it may not be your first choice for sure. Some crews do not wear proper attire to serve food and have rashes on their legs. I literally doubted whether I would be safe to dine in. Lastly, you cannot get tips 20% after you just "throw words" to your clients to "look at menu through QR code" and "order them JUST IN CASE you don't know how to do it".
  11. OT

    OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on August 20, 2022

    overall5food5service5ambience5
    Everything was amazing. Blake was a great server!
  12. BJ

    BJMC

    Atlanta

    10 reviews

    3.0

    10 reviews

    Dined on August 18, 2022

    overall3food4service5ambience4
    The margarita was in a very small tumbler filled with ice and cost 14.50. If they are going to charge that much, at least serve it in a nice sized margarita glass. Really, they are making a killing on drinks because there was hardly any liquid in ours. The wait staff was great. It’s a challenge to split the bill between two parties at one table. They sneak in the 20% service fee and ask what tip you want to leave. I’m sorry, but the 20% service fee should be enough of a tip. Don’t ask for more and tell me that 100% of it goes to the wait staff, making me feel bad for them, wondering how much of the 20% service fee went to them. Really. Why all the tactics and games?
  13. OT

    OpenTable Diner

    Vancouver

    3 reviews

    4.0

    3 reviews

    Dined on August 15, 2022

    overall4food4service3ambience5
    Food was great. Service was slow. We had to go find our waiter to get a to go box and to check out. Very loud music inside and outside. Best plantains and best Tres Leches cake I have ever eaten!
  14. OT

    OpenTable Diner

    Baltimore

    3 reviews

    vip
    2.0

    3 reviews

    Dined on August 14, 2022

    overall2food2service1ambience3
    For a restaurant that automatically charges a 20% service fee I would expect at least mediocre service. A member of our party did not receive their meal until after everyone else at the table had already finished their meals. We asked for refills on our chips and drinks prior to our meals arriving yet those did not arrive until we were ready for the check. Twice I had to get up from our table to search for our waitress which may be a bit more understandable if they had been busy, however, the restaurant was not busy at all. UNACCEPTABLE.
  15. OT

    OpenTable Diner

    Richmond

    1 review

    1.0

    1 review

    Dined on August 14, 2022

    overall1food5service1ambience4
    The food was great! The service wasn’t great at all! The restaurant wasn’t even busy! I saw our server twice! Only twice from start to finish!
  16. OT

    OpenTable Diner

    Raleigh

    1 review

    2.0

    1 review

    Dined on August 14, 2022

    overall2food5service1ambience3
    It was not great. Service was bad and the waiter lied to us about bringing our drinks out.
  17. OT

    OpenTable Diner

    Washington DC

    4 reviews

    vip
    1.0

    4 reviews

    Dined on August 13, 2022

    overall1food1service1ambience3
    Service was very slow.. Hostess checking in was rude Ididn’t pay any attention to us she was folding her napkins instead
  18. OT

    OpenTable Diner

    Richmond

    2 reviews

    vip
    3.0

    2 reviews

    Dined on August 13, 2022

    overall3food3service2ambience5
    Waited 2 1/2 hours for appetizers. Another 45 minutes for our entrées. We were told the kitchen was shorthanded and they did not prep anything. We asked the manager twice to please check on our food and he proceeded to tell us that he was the bar manager and that the chef decided how the orders would come out of the kitchen. We finally received our entrées and they were called. When we asked about dessert we were told it would take another hour. we frequent all of their restaurants and I’m sorry to say we will not be back anytime soon.
  19. OT

    OpenTable Diner

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on August 13, 2022

    overall5food5service4ambience5
    Great food and atmosphere
  20. OT

    OpenTable Diner

    New England

    4 reviews

    vip
    1.0

    4 reviews

    Dined on August 13, 2022

    overall1food2service1ambience2
    We were taken to our table only because we had a reservation. Those who came without were told they had to wait 45 min! Once inside, the restaurant was practically empty. We were told we had to automatically pay 20% gratuity. A waiter came, took our orders, and disappeared until it was time to pay. The food was so so. Not good but not great. We were disappointed at the service (or lack thereof) and appalled at the fact that we had to pay 20% gratuity right off the bat! Seems they are very understaffed and are not able to prioritize customers right now.
  21. SW

    SarahW

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on August 8, 2022

    overall5food5service5ambience5
    The food was really great. My husband, who is a foodie, loved the Crispy Barbacoa Tacos. The margaritas were yummy also.
  22. JL

    JohnL

    Phoenix

    4 reviews

    2.0

    4 reviews

    Dined on August 6, 2022

    overall2food3service2ambience3
    20% service charge for ok service and then they ask for a tip on top of that? No thank you.
  23. PR

    PeggyR

    Atlanta

    16 reviews

    4.0

    16 reviews

    Dined on July 31, 2022

    overall4food5service4ambience4
    Our family sat outside on the covered patio, which was great since it was rainy. We enjoyed the authentic food -- tasty drinks, fresh seafood, flavorful spices. The atmosphere by the canal is really fun, and our kiddo got to run around there. The service was a bit spotty, but we appreciate the restaurant's use of automation via Toast to make ordering and paying easier. The noise level -- due to scraping chairs -- is high on the patio.
  24. j

    julieg

    Washington DC

    1 review

    3.0

    1 review

    Dined on July 30, 2022

    overall3food3service2ambience2
    Food was just okay. Service was poor. Noise level was too much.
  25. OT

    OpenTable Diner

    Richmond

    1 review

    4.0

    1 review

    Dined on July 26, 2022

    overall4food4service3ambience4
    Great food and venue. A little loud for my taste, as most places these days. Service was great until food was served, then a little scarce. Would definitely return.
  26. t

    tomc

    Washington DC

    5 reviews

    vip
    5.0

    5 reviews

    Dined on July 26, 2022

    overall5food5service2ambience5
    Service not so good everything else great
  27. LA

    LuciaA

    1 review

    4.0

    1 review

    Dined on July 23, 2022

    overall4food4service4ambience5
    Really pretty atmosphere, fajitas were awesome. Not a big fan of the chips and salsa, salsa needed a kick for my taste.
  28. L

    Linda

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on July 20, 2022

    overall5food5service4ambience4
    Casa del Barco is definitely a Richmond fave! Great food and ambience, wonderful service, and the outside patio is perfect for a summer night!
  29. DH

    DustyH

    Richmond

    8 reviews

    3.0

    8 reviews

    Dined on July 17, 2022

    overall3food3service3ambience4
    We went here with friends for dinner on a Sunday. Ate inside. The restaurant is nice with interesting decor and good Latin music. We were happy because although you still have to look at the menu through an app on your phone, the waitress took our order. They do automatically add a 20% service charge to the bill, and we were not told that until I asked (I had read that they did that from other reviewers). The waitress was very friendly and helpful. I think she was super busy, so I felt that she was doing the best she could, but over all service was a bit slow. The food came out quickly once it was ordered, but the drinks took way too long. The food itself was mixed. The guacamole and queso dips were really good and the chips were nice and fresh. The salsa tasted more like marinara sauce than salsa, but wasn’t bad, just not what I think of as salsa. I got two tacos and thought they were pretty good. My husband got the chicken enchiladas and didn’t care for them at all, so like I said, a bit mixed on the food. It’s a lovely location, but not sure we will be rushing back.
  30. ES

    ElizabethS

    New England

    9 reviews

    vip
    2.0

    9 reviews

    Dined on July 15, 2022

    overall2food1service3ambience5
    Crunch wrap entree was terrible. No flavor and no chicken. Chips were covered in salt and not edible. Wish we just had a regular server although everyone was very nice. Very expensive meal for two with how dissatisfied we were. We will not be returning.
  31. CH

    ChristieH

    Richmond

    1 review

    5.0

    1 review

    Dined on July 8, 2022

    overall5food4service4ambience5
    Margaritas are great and the outside seating during the summer fantastic!
  32. m

    morganc

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food4service5ambience5
    The service was great. The plantains were delicious. I can not wait to return.
  33. SC

    SarahC

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food4service5ambience5
    Friendly and professional service. Margarita was amazing! Family enjoyed the food and the vibe is so pleasant! We have been twice now and will be back for sure!
  34. K

    Katie

    1 review

    3.0

    1 review

    Dined on June 30, 2022

    overall3food5service1ambience4
    If you prefer to NOT be actually waited on and order the entire meal via your phone while automatically having to tip 20 percent, this is your spot. Poor experience. Good thing the food was delicious. Won't revisit 🥴
  35. PJ

    PeytonJ

    Richmond

    13 reviews

    vip
    5.0

    13 reviews

    Dined on June 29, 2022

    overall5food5service5ambience5
    We thought Kat was amazing as a server! I would try to reserve in her section!!
  36. M

    Mark

    Phoenix

    3 reviews

    vip
    2.0

    3 reviews

    Dined on June 27, 2022

    overall2food3service1ambience4
    Food was good. Service was horrible. We didn’t get waited on Oregon knowledged for the first 10 minutes after we were seated. When we finally ordered drinks, they came not until after our main course meal was served. We were not checked up on by the service staff hardly at all.
  37. C

    Chelsey

    1 review

    1.0

    1 review

    Dined on June 26, 2022

    overall1food1service5ambience3
    Service was nice, but the food has zero flavor. Taco Bell has more flavor than this place. The beans and rice were terrible, and why was there apple cider vinegar in the salsa???????? It was so gross! I had the shrimp tostadas and again, zero flavor. Is this place owned by white people?
  38. OT

    OpenTable Diner

    Orlando

    1 review

    3.0

    1 review

    Dined on June 25, 2022

    overall3food4service3ambience4
    The hostess wasn’t the best and the servers didn’t know the menu
  39. D

    Dujourforsure

    Richmond

    13 reviews

    4.0

    13 reviews

    Dined on June 25, 2022

    overall4food3service3ambience5
    Location, location, location, you cannot beat this place for its amazing location and ambiance. The drinks and cocktails are amazing, the food is mas o menos, service was ok- took a little bit for drinks but food came quick. We’ve been here several times and will be back, but probably just for drinks.
  40. j

    jamesj

    Richmond

    7 reviews

    vip
    5.0

    7 reviews

    Dined on June 22, 2022

    overall5food5service5ambience5
    Wonderful dining experience.

Safety precautions

  • Cleaning & sanitizing

    • Contactless payment available
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Casa del Barco - Canal Walk using the Order Online button.

Casa del Barco - Canal Walk is rated 3.8 stars by 1153 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 20 times today

Order delivery or takeout

Options

  • Order online
Google Map for Casa del Barco - Canal Walk

320 South 12th Street, Richmond, VA 23219

Additional information

  • Cross street

    12th and Virginia St

  • Neighborhood

    Richmond

  • Hours of operation

    Mon–Thu, Sun 11:00 am–9:00 pm Fri, Sat 11:00 am–10:00 pm

  • Cuisines

    Mexican

  • Dining style

    Casual Dining

  • Dress code

    Smart Casual

  • Parking details

    Street Parking

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Executive chef

    Brian Brown

  • Additional

    Bar/Lounge, Beer, Cocktails, Dog Friendly, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Outdoor Firepit, Patio/Outdoor Dining, Patio/Outdoor Dining, View, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (804) 775-2628

  • Private party facilities

    Casa Del Barco is available for End-of-the-Work-Day bar reservation groups, group dining reservations, and restaurant buyouts for large private events.

  • Private party contact

    Susan Trankle: (804) 775-2628 ext. 705

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