Caroline Restaurant

4.5
618 Reviews
$30 and under
American
Step into Caroline - your neighborhood restaurant, coffeehouse and bakery in the heart of downtown Austin. Caroline is a great choice for a quick bite, cocktail, or a sit-down meal. Whatever the occasion, Caroline is the ultimate dining destination and meeting place for those who live, work and play in downtown Austin.

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 618 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.5
service
4.4
ambience
4.3
value
Noise · Moderate
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J
Jaybrus
San Antonio
6 reviews
Dined on January 10, 2022
Overall5food5service5ambience5

Been there with my wife in a little cozy romantic corner 😃😃

Excellent service and great attitude !! Recommend 100 % !!

Caroline Restaurant
Responded on January 11, 2022

Jaybrus - Thank you for taking the time to review your visit with us! We appreciate your support and glad to hear you enjoyed your experience! We look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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T
Teresa
Austin
4 reviews
Dined on January 9, 2022
Overall3food2service5ambience5

Sunday evening cocktails were good. Ambience is one of the best. Service is great.
But their menu at 5pm was nibbles and the lunch menu.
Disappointed with the food options

Caroline Restaurant
Responded on January 11, 2022

Hi Teresa - Thank you for stopping in to spend some time with us at Caroline. While I'm glad you enjoyed the service and cocktails, I'd like to apologize for falling short of expectations pertaining to food options during your visit. I've also shared your feedback with our culinary team to ensure we learn from this missed opportunity. Thank you again. Kevin Pollack General Manager

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SD
vipScottD
Los Angeles
6 reviews
Dined on January 7, 2022
Overall3food2service4ambience4

Cool interior, convenient location, nice drinks.
For me and my wife, the food was meh.

Caroline Restaurant
Responded on January 11, 2022

Scott - Thank you for taking the time to review your visit with us. I wanted to reach out and apologize for falling short of expectations especially pertaining to food quality. I've also shared your feedback with our culinary team to ensure we learn from this missed opportunity. Thank you again and enjoy the rest of your week. Kevin Pollack General Manager

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RC
RoxC
Austin
5 reviews
Dined on January 3, 2022
Overall3food3service5ambience4

Good for quick bites, great service. Location was good too.

Caroline Restaurant
Responded on January 6, 2022

RoxC - Thank you for taking the time to review your visit with us, we appreciate your support. Any additional feedback from your visit would be greatly appreciated as it appears we fell short of expectations pertaining to food quality. Again, thank you for the feedback and I look forward to your response. Kevin Pollack General Manager

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JR
vipJamesonR
New York Area
71 reviews
Dined on December 29, 2021
Overall5food5service5ambience4

Excellent food and specialty cocktails.

Caroline Restaurant
Responded on January 1, 2022

Jameson - Thank you for taking the time to review your visit with us! We appreciate your support and glad to hear you enjoyed your time at Caroline! Stop in and see us again next time you're in the downtown area! Kevin Pollack General Manager

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CR
CelesteR
1 review
Dined on December 27, 2021
Overall1food1service3ambience1

We ordered the wings and it ended up having a hair in it. We told our waiter and he just took the plate.... he didn't say sorry or is there anything else you may want he just walked away. We asked if we could get a different appetizer instead which was brought out. However, the wings order was still on our tab????

Caroline Restaurant
Responded on December 29, 2021

Hi Celeste - Thank you for stopping in to dine with us yesterday, we appreciate your support and taking the time to provide feedback. I'd like to apologize for falling short of expectations during your dining experience. It's with our guests' valuable feedback that we're able to improve our operation moving forward. I've also shared your review with our service team to ensure your experience remains an isolated incident. Thank you again and enjoy your evening. Kevin Pollack General Manager

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L
Livie
New England
1 review
Dined on December 24, 2021
Overall5food5service5ambience4

Small
Menu but the food was bomb bomb and the server was a baddie. It’s kinda dark in there but it was still nice. Finished up and went upstairs for some drinks! even got lucky with a good parking spot!

Caroline Restaurant
Responded on December 27, 2021

Livie - Thank you for stopping in to spend some time with us at Caroline, we appreciate your support! Glad to hear you enjoyed you experience with us and were able to check out our Upstairs space as well! We'll see you next time! Kevin Pollack General Manager

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PF
PendejoFree
Miami
1 review
Dined on December 23, 2021
Overall3food3service5ambience4

Caroline's has a small menu in which they haven't even been mastered. Our salmon was severely undercooked/ raw. The staff was kind, apologetic and professional. They made up for the food's shortcomings. I prefer the street tacos from the rooftop upstairs.

Caroline Restaurant
Responded on December 27, 2021

Thank you for taking the time to review your visit with us, we appreciate you taking the time to share your feedback. I wanted to reach out and apologize for falling short of expectations with food quality during your meal. I've shared your feedback with our culinary team to ensure we utilize your feedback as a training opportunity for our staff. Thank you again as it's with our guests' valuable feedback that we're able to improve our operation moving forward. Kevin Pollack General Manager

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OT
OpenTable Diner
1 review
Dined on December 22, 2021
Overall5food5service5ambience5

Everything very good.

Caroline Restaurant
Responded on December 27, 2021

Thank you for the 5 star rating and taking the time to review your visit with us on Wednesday! We appreciate your support and glad to hear you enjoyed your time at Caroline! We look forward to the opportunity to serve you again soon! Kevin Pollack General Manager

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NC
NellyC
1 review
Dined on December 17, 2021
Overall5food5service5ambience5

Excellent restaurant! Great customer service & food!

Caroline Restaurant
Responded on December 18, 2021

Hi Nelly - Thank you for the 5 star rating and taking the time to review your visit with us! We appreciate your support and glad to hear you enjoyed your time at Caroline! We'll see you next time! Kevin Pollack General Manager

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J
Josh
1 review
Dined on December 16, 2021
Overall5food5service4ambience5

Everything was amazing - especially the Blueberry cobbler

Caroline Restaurant
Responded on December 18, 2021

Thanks for the review, Josh! Glad to hear you enjoyed your time at Caroline and were able to dig in on our Blueberry Cobbler! We look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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PB
PresleyB
1 review
Dined on December 15, 2021
Overall5food5service5ambience5

Perfect place to bring friends or family when they are visiting. You can grab a few drinks before dinner by going to the upstairs portion of the restaurant (which has great seasonal drinks) and the patio of the restaurant is a great place to people watch.

Caroline Restaurant
Responded on December 17, 2021

Presley - Thank you for the 5 star rating and choosing to dine with us at Caroline! Glad to hear you enjoyed your time at Upstairs at Caroline and enjoyed some great people watching! Stop in and see us again soon! Kevin Pollack General Manager

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j
juliev
New York Area
6 reviews
Dined on December 14, 2021
Overall5food4service4ambience5

Loved the Salmon dish that I got as well as the burrata and pepper appetizers. Friends that got the enchiladas and chicken said they were great too. Only dish we weren't as happy with was the steak. Wasn't bad just wasn't anything special.

Caroline Restaurant
Responded on December 17, 2021

Julie - Thank you for taking the time to review your time with us at Caroline! Glad to hear you enjoyed your selections and had a relaxing evening! I've also passed your feedback about the steak on to our culinary team to ensure we take a closer look. Thank you again and please enjoy your weekend! Kevin Pollack General Manager

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A
vipAustinste
Austin
111 reviews
Dined on December 10, 2021
Overall4food4service5ambience4

Nice experience. We will definitely return

Caroline Restaurant
Responded on December 14, 2021

Austinste - Thank you for taking the time to review your visit with us on Friday. We appreciate your support and look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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LB
LisaB
Austin
2 reviews
Dined on December 6, 2021
Overall5food5service5ambience5

This is my FAVORITE restaurant for food, fun, ambiance, service and location. And don’t forget to go upstairs!!!! It’s like being on vacation!!!

Caroline Restaurant
Responded on December 10, 2021

Lisa - Thank you for the rave review! Glad to hear you enjoyed your dining experience with us and you were able to enjoy some time at Upstairs at Caroline! We appreciate your support and look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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CC
CarmenC
1 review
Dined on December 6, 2021
Overall1food1service1ambience3

The menu is very restricted and almost one half of the menu options were not
available. Two of the 5 courses we asked for were not good and the service was very poor, there was just one person serving 6 or 7 tables. I would not come back.

Caroline Restaurant
Responded on December 10, 2021

Hi Carmen - Thank you for choosing to dine with us at Caroline. I'd like to apologize for falling far short of expectations during your visit with us on Monday. Please understand this is by no means acceptable or what we stand for as an operation. I've also shared your feedback with our culinary and service teams to ensure we learn from this missed opportunity. Thank you again for your feedback and please enjoy weekend. Kevin Pollack General Manager

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MR
MitchR
1 review
Dined on December 2, 2021
Overall2food4service1ambience3

The service was terrible. Server did not refill our drinks and I had to chase him down to get the check. The meal came out with the appetizer.

Caroline Restaurant
Responded on December 7, 2021

Mitch - Thank you for taking the time to review your visit with us on Thursday. I wanted to reach out and personally apologize for falling far short of expectations. Please understand this is by no means acceptable or what we stand for as an operation. As you mentioned, this is a one off for us and I've shared your feedback with our service team to ensure we learn from this missed opportunity. I hope we'll have the opportunity to serve you again in the future. Kevin Pollack General Manager

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k
katherineosulli
Austin
1 review
Dined on December 1, 2021
Overall4food5service4ambience5

Service was a little slow for getting food out but otherwise was great!

Caroline Restaurant
Responded on December 3, 2021

Katherine - Thank you for taking the time to review your visit with us, glad to hear you enjoyed your time at Caroline. We appreciate your feedback and hope to have the opportunity to serve you again soon! Kevin Pollack General Manager

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OT
vipOpenTable Diner
Naples
13 reviews
Dined on November 30, 2021
Overall3food3service5ambience2

It wasn’t bad and it wasn’t exceptional nor memorable.
Would I eat here again? Probably not.
🤷🏻‍♀️

Caroline Restaurant
Responded on December 1, 2021

Thank you for stopping in to dine with us this evening. I wanted to reach out and see if there was any additional feedback you'd be willing to provide as we strive to make every experience 5 star worthy and are constantly looking for ways to improve our operation. Thank you again and I look forward to your response! Kevin Pollack General Manager

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VV
VeronicaV
1 review
Dined on November 27, 2021
Overall5food5service5ambience5

Great restaurant. Small menu, but everything we tried was delicious!

Caroline Restaurant
Responded on November 28, 2021

Hi Veronica - Thank you for taking the time to review your visit with us! We appreciate your support in choosing to dine with us and glad to hear you enjoyed your experience! We'll see you next time! Kevin Pollack General Manager

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B
vipBirthday44
Austin
24 reviews
Dined on November 27, 2021
Overall5food5service5ambience5

Service was absolutely delightful we actually had a trainer training a new waitress and she did a phenomenal job. The hostess was delightful and super warm and welcoming!!! The food was delicious we had the deviled eggs & crispy halibut!!!

Delicious 🤍

Caroline Restaurant
Responded on November 28, 2021

Birthday44 - Thank you for stopping in to spend some time at Caroline! Glad to hear you enjoyed our Spicy Deviled Eggs and Hot & Crunchy Halibut! We look forward to our next visit together! Kevin Pollack General Manager

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MJ
vipMoJo
Houston
12 reviews
Dined on November 26, 2021
Overall2food1service3ambience4

Two of us ordered salads with chicken. It was cold chopped chicken that was dry, like you’d get at a salad bar. Another order salmon that was virtually tasteless. The Caroline salads also didn’t have the ingredients listed one the menu. Finally, we’d never had enchiladas with too much cheese, but these did. Our side of asparagus had six short skinny spears. It looked RIDICULOUS on the plate.

This is a cozy place and we enjoyed our drinks but the food was very disappointing. No one ever asked if the food was ok…. Maybe they know.

Caroline Restaurant
Responded on November 28, 2021

MoJo - Thank you for taking the time to review your visit with us. It's with our guests' valuable feedback that we're able to continue to improve our operation moving forward. I've shared your review with our culinary team as well to ensure we learn from this missed opportunity. Thank you again and please enjoy the rest of your weekend. Kevin Pollack General Manager

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LB
LisaB
Austin
3 reviews
Dined on November 25, 2021
Overall5food5service5ambience5

This restaurant is beautiful, the food and service is outstanding, and if you start out at Caroline Upstairs it makes the night even more wonderful!!

Caroline Restaurant
Responded on November 28, 2021

Lisa - Thank you for the rave review! We appreciate you taking the time to share your feedback! Glad to hear you enjoyed your experience with us and hope to have the opportunity to serve you again soon! Kevin Pollack General Manager

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BT
BThoma001
Austin
1 review
Dined on November 22, 2021
Overall5food5service5ambience5

The Buratta is the best I’ve ever had!

Caroline Restaurant
Responded on November 25, 2021

BThoma001 - Thank you for the outstanding review! Glad to hear you enjoyed our Burrata and we look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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CD
CarolynD
Nashville
5 reviews
Dined on November 19, 2021
Overall5food5service5ambience5

Everything was fantastic! Our server Celia made our experience the best! All good and drinks were 10/10

Caroline Restaurant
Responded on November 23, 2021

Carolyn - Thanks for stopping in to spend some time with us at Caroline! Glad to hear Celia was able to create an outstanding dining experience for you! We appreciate you taking the time to review your visit with us and look forward to the opportunity to serve you again soon! Kevin Pollack General Manager

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d
ddanalb
San Antonio
5 reviews
Dined on November 17, 2021
Overall5food4service4ambience5

Outdoor patio is spacious but noisy because of traffic. Even do it’s a pleasant setting. Appetizers were generous portions. Highly recommend bruschetta with pesto and tomatoes.
Deviled eggs were a hit with our group. No-one was wild about the corn-based dip with chips. Roasted chicken sandwich with avocado was on the bland side. Cocktails and wine were good sized pours. Restrooms are inconvenient

Caroline Restaurant
Responded on November 19, 2021

ddanalb - Thank you for choosing to dine with us at Caroline! Glad to hear you enjoyed our Burrata and Spicy Devilled Eggs on our Congress Ave patio! I've also shared your review with our culinary team to ensure we learn from your feedback. Thank you again and we'll see you next time! Kevin Pollack General Manager

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SZ
SkyZ
Austin
1 review
Dined on November 14, 2021
Overall5food5service5ambience5

The quinoa chili bowl was delicious as was the corn dip we ordered as an appetizer. Everyone in our party enjoyed their entre. Perfect place to eat before a show at the paramount.

Caroline Restaurant
Responded on November 18, 2021

SkyZ - We appreciate you taking the time to review your visit with us! Glad to hear you enjoyed your time at Caroline and were able to stop in before heading to the Paramount! We'll see you next time! Kevin Pollack General Manager

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S
Smax
1 review
Dined on November 13, 2021
Overall5food5service5ambience5

The Burrata and wild mushroom bolognese were both incredibly delicious!

Caroline Restaurant
Responded on November 18, 2021

Smax - Thank you for taking the time to review your visit with us! Glad to hear you enjoyed our Wild Mushroom Bolognese and Burrata! We look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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JL
vipJeanL
Austin
13 reviews
Dined on November 10, 2021
Overall4food4service3ambience5

First time eating at Caroline's. They were short-staffed, so service was slow, but our waitress did an excellent job. Great wine recommendations. The green goddess salad was missing something, but ok. Delmonico steak was delicious and cooked to a perfect medium rare. We sat outside and enjoyed the weather and the downtown entertainment. The main thing missing was coffee - they do not serve hot coffee after dinner. They have an espresso machine but said it closed at 4 p.m. ????

Caroline Restaurant
Responded on November 18, 2021

Jean - Thank you for taking the time to review your visit with us, we appreciate you taking the time to provide feedback. I've also shared your review with our culinary and service teams to ensure we learn from this missed opportunity. Thank you again and please enjoy the rest of your week. Kevin Pollack General Manager

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OT
OpenTable Diner
Austin
2 reviews
Dined on November 7, 2021
Overall5food5service5ambience5

Had a great time at Caroline! Seating area was fantastic for our party of 6! Drinks were delish! Highly recommend The Old Fashion! Food was great too! Want to go back to Upstairs at Caroline.

Caroline Restaurant
Responded on November 8, 2021

Thank you for the kind words! Glad to hear we were able to accommodate your group quickly and efficiently and create an overall exceptional dining experience for you on Sunday! Stop in and see us again next time you're in the downtown area! Kevin Pollack General Manager

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SP
SarahP
1 review
Dined on November 4, 2021
Overall4food5service3ambience5

Everything was great. Only issue was w/ our server. One of the guests asked if the enchiladas was flour or corn tortillas and our server replied " I think they're corn"....When she asked if he could please check, he said he was 95% sure.

Then when ordering coffee, another guest ordered a decaf cappuccino and was told there was no decaf. I went to the coffee bar and asked and was told here was decaf. She then ordered a decaf cappuccino and received a decaf espresso.

I would suggest the server be trained to reply to questions with "I'm not sure, let me check for you".

Caroline Restaurant
Responded on November 8, 2021

Hi Sarah - Thank you for choosing to dine with us and taking the time to provide feedback. It's with our guests' valuable feedback that we're able to continue to train our staff and improve our operation moving forward. We will certainly take your feedback as a training opportunity to ensure your experience remains an isolated incident moving forward. Thank you again and we hope to have the opportunity to serve you again soon. Kevin Pollack General Manager

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k
kcollier
Austin
20 reviews
Dined on November 2, 2021
Overall5food5service5ambience5

Caroline's has great food, great drinks and fabulous service. The happy hour is an added bonus. Also, the restaurant is a great spot to dine before catching a show at the Paramount Theater and they offer a discount to diner's attending a show.

Caroline Restaurant
Responded on November 8, 2021

kcollier - Thank you so much for the kind words! Great to hear you were able to spend some time with us at Caroline and enjoy an exceptional dining experience! We look forward to welcoming you back again soon! Have a great week, Kevin Pollack General Manager

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YE
YelperElite
Houston
1 review
Dined on October 30, 2021
Overall4food4service3ambience4

great vibe and good food, with healthy choices. The bar menu offers a few surprise choices.

Caroline Restaurant
Responded on November 3, 2021

YelperElite - Thank you for taking the time to review your visit with us, we appreciate your feedback. I wanted to apologize for falling just short of expectations with both food quality and service and see if you'd be willing to provide any additional feedback as to where your experience fell short as we utilize our guests' feedback as a tool to improve our operation moving forward. Thank you again and I look forward to your response. Kevin Pollack General Manager

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NY
vipNYCATXparents
Austin
52 reviews
Dined on October 28, 2021
Overall5food5service5ambience5

Great place for lunch with healthy choices and great service. Can't wait to have a reason to go back.

Caroline Restaurant
Responded on October 29, 2021

NYCATXparents - Thank you for stopping in to dine with us yesterday! Great to hear you enjoyed your lunch at Caroline and had an excellent experience! We look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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ER
ErnestR
1 review
Dined on October 27, 2021
Overall5food5service5ambience5

Excellent and clean and polite and beautifully appointed

Caroline Restaurant
Responded on October 29, 2021

Ernest - Thank you for the kind words and taking the time to review your time with us! Glad to hear we were able to create a memorable dining experience for you with both food quality and service! We look forward to the opportunity to serve you again soon! Kevin Pollack General Manager

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OT
OpenTable Diner
1 review
Dined on October 26, 2021
Overall5food5service5ambience5

Wonderful time! But one downside is they were out of Mr. Pink rose that night.

Caroline Restaurant
Responded on November 1, 2021

Thank you for stopping in to dine with us on 10/26, we appreciate your support! Glad to hear you enjoyed your time at Caroline! We'll stock up and Mr. Pink and be ready for your next visit! Have a great evening! Kevin Pollack General Manager

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JP
vipJP49
Austin
38 reviews
Dined on October 20, 2021
Overall2food2service2ambience3

Nice location. Good vibe. Slow service. Server apologized three times because a) 6 minutes before he came by to take the order b) 8 minutes before deviled eggs were served c) 15 minutes before wine was served.

Salmon was decent. The riced cauliflower in the salmon dish was very bland and the flavors could have been enhanced.

The enchilada plate was the worst tasting dish we’ve ordered in many years. Too much cheese, extremely bland tomatillo sauce (tasted like it was an industrially produced store bought item). Corn tortillas were too thick. Not enough chicken in the dish. Owner should improve it or take it off the menu.

Caroline Restaurant
Responded on October 24, 2021

JPaul - Thank you for taking the time to review your visit with us on Wednesday. I wanted to reach out and apologize for falling far short of expectations with both food quality and service. Please understand this is by no means what we stand for at Caroline. I've also shared your feedback with our culinary and service teams to ensure we utilize your feedback as a training opportunity for our staff. Thank you again and please enjoy your weekend. Kevin Pollack General Manager

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OT
vipOpenTable Diner
Minneapolis
5 reviews
Dined on October 18, 2021
Overall5food5service5ambience5

Great find on a work trip. Food and service was fantastic…was a bit short staffed and appreciated them being upfront that things would be a bit slower, nice to have my expectations managed.

Caroline Restaurant
Responded on October 20, 2021

Thank you for the 5 star rating and taking the time to share your feedback with us! We appreciate your support in choosing to dine at Caroline! Stop in and see us again on your next trip through Austin! Kevin Pollack General Manager

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S
Steve
Austin
21 reviews
Dined on October 18, 2021
Overall5food5service5ambience5

As always, fantastic food and service. The Caroline salad is absolutely delicious!

Caroline Restaurant
Responded on October 20, 2021

Steve - Great to hear you enjoyed another fantastic meal with us at Caroline! We appreciate your kind words and taking the time to review your visit with us! We'll see you next time! Kevin Pollack General Manager

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OT
OpenTable Diner
New England
2 reviews
Dined on October 16, 2021
Overall5food5service5ambience5

Food was delicious and service was excellent

Caroline Restaurant
Responded on October 17, 2021

Thank you for taking the time to review your visit with us, we appreciate your feedback! Great to hear you enjoyed your time at Caroline and we hope to see you again soon! Kevin Pollack General Manager

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FAQs

Caroline Restaurant offers takeout which you can order by calling the restaurant at (512) 982-6766.

Caroline Restaurant is rated 4.5 stars by 618 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.