This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

Caroline Restaurant

4.5
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474 Reviews
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$30 and under
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American

Top Tags:

Casual
Pre/post Theatre
Step into Caroline - your neighborhood restaurant, coffeehouse and bakery in the heart of downtown Austin. Caroline is a great choice for a quick bite, cocktail, or a sit-down meal. Whatever the occasion, Caroline is the ultimate dining destination and meeting place for those who live, work and play in downtown Austin.

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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 474 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.5
service
4.5
ambience
4.2
value
Noise · Moderate
85% of people would recommend it to a friend
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M
Mack
1 review
Dined on September 20, 2020
Overall5food5service5ambience5

Delicious food and drinks. Kind and prompt servers. Reasonably priced.

Caroline Restaurant
Responded 5 days ago

Mack - Thanks for taking the time to review your experience with us! We appreciate the kind words! Glad to see you enjoyed our brunch! Stop in and see us again next time you're in the downtown area! Kevin Pollack General Manager

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OpenTable Diner
1 review
Dined on September 11, 2020
Overall5food2service5ambience3

Food was nothing spectacular, drinks were not very good, space was cute but kind of small and dark, service was great.

Caroline Restaurant
Responded on September 15, 2020

Thank you for reviewing your experience with us. I'd like to apologize for falling short of expectations with food and drink quality. Any additional feedback you'd be willing to provide in regard to food and drink quality would be greatly appreciated as we utilize our guest feedback as an opportunity to improve our operation. Kevin Pollack General Manager

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R
Rush
Las Vegas
3 reviews
Dined on September 7, 2020
Overall5food5service5ambience5

Amazing service and brunch!

Caroline Restaurant
Responded on September 10, 2020

Rush - We appreciate the kind words and taking the time to share a review of your experience with us! Glad to see we were able to create an outstanding brunch experience for you! We look forward to serving you again soon! Kevin Pollack General Manager

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P
Punkasaurus
Dallas
6 reviews
Dined on September 6, 2020
Overall5food5service5ambience5

Awesome spot - loved sitting on the patio and people watching. Brunch was delicious, and the service was wonderful. Loved the frozen mimosas from the upstairs bar, too!

Caroline Restaurant
Responded on September 17, 2020

Punkasaurus - We appreciate the kind words! Thank you for taking the time to share your experience! Great to see we were able to deliver an outstanding dining experience at both Caroline and Upstairs at Caroline! We look forward to your next visit! Kevin Pollack General Manager

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LW
LakiaW
Austin
5 reviews
Dined on August 15, 2020
Overall5food5service5ambience5

The experience here is always great! Great service and always great food!

Caroline Restaurant
Responded on August 16, 2020

Lakia - Thanks for stopping in to see us tonight! We appreciate the kind words and rave review! We look forward to serving you again soon! Kevin Pollack General Manager

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OpenTable Diner
Dallas
1 review
Dined on August 14, 2020
Overall5food5service5ambience5

The wait staff is so incredibly kind. True southern hospitality right here. Thank you so much!

Caroline Restaurant
Responded on August 15, 2020

Thank you for taking the time to leave us a review and dine with us! I've shared your kind words with our service team to recognize them for their efforts! We look forward to serving you again soon! Kevin Pollack General Manager

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OpenTable Diner
1 review
Dined on July 25, 2020
Overall5food5service5ambience5

Great food and great service!!

Caroline Restaurant
Responded on July 31, 2020

Thank you for taking the time to share your experience with the OpenTable community! Great to see we were able to deliver a great experience for you with both food and service! We'll see you soon! Kevin Pollack General Manager

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OpenTable Diner
Austin
4 reviews
Dined on July 11, 2020
Overall5food5service5ambience5

The atmosphere was actually very nice in the restaurant. It was a slower night which allowed for me and my date to have a nice, calm and quiet conversation. We went upstairs afterwards and it was nice up there as well. It was hot and humid but we had a great time, nonetheless.

Caroline Restaurant
Responded on July 17, 2020

Thank you for dining with us and taking the time to share your experience! Great to see we were able to provide you with a safe and memorable dining experience at both Caroline and Upstairs at Caroline! We hope to see you again soon! Kevin Pollack Assistant General Manager

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OpenTable Diner
Dallas
1 review
Dined on July 11, 2020
Overall5food5service5ambience5

Service and food was outstanding

Caroline Restaurant
Responded on July 17, 2020

We appreciate you stopping in to dine with us and the rave review! Great to see we were able to provide you with a great overall dining experience! We look forward to serving you again soon! Kevin Pollack Assistant General Manager

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BS
BrianS
Austin
1 review
Dined on July 10, 2020
Overall5food4service4ambience4

Overall nice experience. Had a limited menu due to COVID, but enjoyed it nonetheless. Food was good. Ambience was nice and Upstairs at Caroline is lovely for an after meal drink.

Caroline Restaurant
Responded on July 17, 2020

Brian - Thank you for taking the time to review your experience with us! Glad to see we were able to create a memorable and relaxing experience for you. We look forward to our next visit together! Kevin Pollack Assistant General Manager

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OpenTable Diner
1 review
Dined on July 5, 2020
Overall1food1service1ambience1

They should specify on their website that they are operating on a reduced menu. The food choices available were very scarce. Nice atmosphere but terrible menu.

Caroline Restaurant
Responded on July 17, 2020

I wanted to reach out to personally apologize for falling short of expectations on your recent visit. Since your visit we have added back the Caroline classic dishes to round out our menu more evenly. I'm confident your next visit with us will be a much more memorable experience. Kevin Pollack Assistant General Manager

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F
vipFoodie
Austin
6 reviews
Dined on June 27, 2020
Overall4food3service4ambience4

We were so excited about going somewhere we hadn't been. The appetizers were delicious so we had high hopes for our main course (chicken schnitzel) but were sorely disappointed as it was so bland.

Caroline Restaurant
Responded on July 17, 2020

Foodie - Thank you for trusting us to create a safe and memorable dining experience for you. I'd like to personally apologize for falling short of expectations on food quality. I've shared your feedback with our culinary team to ensure your experience remains an isolated incident moving forward. We look forward to our next visit together! Kevin Pollack Assistant General Manager

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OpenTable Diner
Manitoba
1 review
Dined on March 9, 2020
Overall4food5service4ambience5

In Austin for work, so looked for a restaurant for solo dining. The atmosphere was great for this! It was loud, but that was perfect for pretending to eat with others. The beet carpaccio was amazing!!

Caroline Restaurant
Responded on March 11, 2020

Thank you for the great review and sharing you experience with others! Great to see you enjoyed that Caroline vibe! We look forward to serving you again soon! Kevin Pollack Assistant General Manager

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J
Justin
Austin
3 reviews
Dined on March 9, 2020
Overall3food2service4ambience4

The food was just okay. The space is well designed, aesthetically pleasing, and inviting. However, the cost was not indicative of the food quality.

Caroline Restaurant
Responded on March 17, 2020

Justin - Thank you for taking the time to review your experience with us. We appreciate you taking the time to provide us with feedback. We do also offer happy hour from 3p-6p Monday through Friday with discounted food and drinks. We hope to see you again soon. Kevin Pollack Assistant General Manager

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OpenTable Diner
New York Area
11 reviews
Dined on March 4, 2020
Overall5food5service5ambience5

We had a wonderful time. Were greeted happily even though we were 30 minutes early for our reservation. They seated us quickly and were attentive. Thank you. Also were mindful of offering vegan options 😊

Caroline Restaurant
Responded on March 11, 2020

Thank you for taking the time to review your experience with us! Glad to see we were able to provide you with some great vegan options during your meal! We look forward to serving you again soon! Kevin Pollack Assistant General Manager

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OpenTable Diner
Austin
1 review
Dined on March 3, 2020
Overall4food5service4ambience4

Quick bite with a corporate office coworker to discuss the Austin area. Great location, great food, good service and always busy. Loud enough to be considered a dull roar, not that I’m complaining. The seating was less than comfortable in the entryway, not my favorite spot in a restaurant but we made it work. I’ll go back, it’s a great spot with a good selection, why not!

Caroline Restaurant
Responded on March 5, 2020

Thank you for taking the time to review your experience with us! We appreciate the feedback and kind words regarding your service experience. We're always happy to get you to the most comfortable place preferred in the dining room or Coffeehouse area, please let our host/hostess know on your next visit! We look forward to serving you again soon! Kevin Pollack Assistant General Manager

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S
Sammie
Chicago
12 reviews
Dined on February 29, 2020
Overall4food5service5ambience3

The pork chop and slaw were wonderful. The chop was tender and moist, too. The jalapeño deviled eggs were good but could have been spicier for me. It was a good experience. Our server was very attentive and recommended the Sangria. She was spot on! Very good. The only drawback was the parking. It’s not noted on the website where you can park. And, when I called the hostess stand to ask her if parking was on Congress Avenue she said yes. Well, it’s not. You have to go around the corner to the Aloft Hotel and they provide the valet parking for $10.00. It wasn’t the price that bothered us but it was the lack of knowledge on WHERE to park at the hostess stand that bothered us. Great food. Just Uber or Lyft!

Caroline Restaurant
Responded on March 4, 2020

Sammie - Thank you for taking the time to review your experience and provide feedback. I'm glad we were able to create a memorable experience for you and your group based on our menu offerings and service. I've also shared your feedback with our hosting team to utilize as a training opportunity to improve our operation. Thank you again for the feedback and we look forward to the opportunity to serve you again in the future Kevin Pollack Assistant General Manager

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D
Dinner
Houston
3 reviews
Dined on February 28, 2020
Overall5food5service5ambience5

We Always enjoy our visit to Caroline’s. Consistently great food and drink and surprising excellent value.

Caroline Restaurant
Responded on March 4, 2020

Thank you for taking the time to review your experiences with us! Great to see we've created a consistently great dining experience on each of your visits! We'll see you again soon! Kevin Pollack Assistant General Manager

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GJ
GrandmaJL
Austin
13 reviews
Dined on February 28, 2020
Overall4food5service4ambience4

We frequent Caroline’s, usually for brunch on Saturdays, this was the first time we decided to make a reservation for dinner.
It is an open floor plan so sometimes it is loud, but usually not overly so.
All of the waitstaff is attentive and friendly but occasionally get overwhelmed when the restaurant is busier.
Their food is very good and pretty simple.
Their burgers are great which was our reason for dinner on Friday.
This is the one place besides a steakhouse that my husband will order a burger.
A very friendly comfortable restaurant in a good location.

Caroline Restaurant
Responded on March 4, 2020

Thank you for taking the time review your experience with us! Great to see you enjoy the Caroline experience for both brunch and dinner! We're launching our new burger this week as well! It' s a wagyu beef from Brush Creek Ranch in Saratoga, Wyoming. We hope to see you again soon to give it a try! Kevin Pollack Assistant General Manager

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OpenTable Diner
1 review
Dined on February 28, 2020
Overall5food5service5ambience5

Good meal. Lots of vegan options.

Caroline Restaurant
Responded on March 4, 2020

Thank you for taking the time to review your experience with us! Great to see we were able to accommodate food restrictions and create a delicious meal. We look forward to serving you again soon! Kevin Pollack Assistant General Manager

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OpenTable Diner
Houston
2 reviews
Dined on February 25, 2020
Overall5food5service5ambience5

Lunch with a co-worker.

Caroline Restaurant
Responded on February 27, 2020

Thank you! Hope you all had a great time! Charles North Caroline General Manager

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SS
vipSarahSmock
Austin
6 reviews
Dined on February 21, 2020
Overall5food5service5ambience4

Delicious meal served well. Pretty space but can be loud for conversation.

Caroline Restaurant
Responded on February 27, 2020

Thank you Sarah! happy to hear you enjoyed your visit and we look forward to seeing you all again soon! Charles North Caroline General Manager

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CD
CajunDave
San Francisco
8 reviews
Dined on February 19, 2020
Overall5food5service4ambience4

I had a date with my sister to see and hear Kat Edmonson at the Paramount. The show was at 8:00 p.m., so I made a reservation for 6:30 p.m., which worked for my “working girl” sister. I arrived on time, but this being my sis’s first visit, she got disoriented and arrived a bit late. We both enjoyed Caroline’s Blood Orang Margaritas while waiting for our meals. She avoids gluten and dairy, and was very pleased with her salmon with asparagus. I ordered Green Chili and Chicken Enchiladas, which I found delicious, if perhaps more than I could handle. Our server was friendly and efficient, and we were out and at the Paramount in plenty of time for a great show.

Caroline Restaurant
Responded on February 27, 2020

Thank you CajunDave, Very happy to hear that we had something for both you and your sister and that we were able to get you to the show with plenty of time! We hope that we will be seeing you all again soon! Charles North Caroline General Manager

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L
Lucybird
Minneapolis
26 reviews
Dined on February 17, 2020
Overall3food2service3ambience3

We had cocktails at the Driskill Hotel and wanted a place nearby, which is how we chose Caroline. We are on the sidewalk action. The food was very mixed, from fairly good to very poor. We will not go back.

Caroline Restaurant
Responded on February 27, 2020

Thank you Lucybird, We use these reviews as a tool to improve on missed opportunities. Was there something specific in reference to your meal that was not desirable? Any information that you could provide and that I could share with my culinary team would be helpful. thank you again for taking the time to leave us a review. Charles North Caroline General Manager

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l
lwix
Columbus
1 review
Dined on February 15, 2020
Overall5food5service4ambience5

We had a nice private room for a small party and it was a great overall experience. We all loved our drinks and food. Highly recommend this restaurant!

Caroline Restaurant
Responded on February 27, 2020

Thank you Iwix! So happy to hear that you and your friends had a great time her at Caroline. Be sure to stop in and join us for brunch on the weekends from 6AM-4PM! Charles North Caroline General Manager

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OpenTable Diner
1 review
Dined on February 14, 2020
Overall4food5service3ambience5

My boyfriend and I celebrated Valentine’s Day. We had a lovely time and we really loved the atmosphere. The food was great and decently priced. Our only complaint would be that the booth area - tables are too close to each other. I’m pretty sure our neighbors partook in our conversation. But overall, we will be returning for regular date nights and bringing friends to experience it as well.

Caroline Restaurant
Responded on February 27, 2020

Thank you so much for the review! Very happy to hear that you enjoyed your visit to Caroline and want to thank you for your constructive feedback! We hope that you all will be joining us again soon! Charles North Caroline General Manager

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c
vipchanchan
Austin
14 reviews
Dined on February 14, 2020
Overall4food5service3ambience3

A mixed experience. The food is good and there are healthy options. Service is disinterested at best, but also poorly timed and unprofessional. Admittedly, we went on Valentine's Day, which is never a great day for restaurants but we had been several times before and it wasn't much better. The restaurant is in a good location and it's fine but not competitive with nearby options.

Caroline Restaurant
Responded on February 27, 2020

Thank you for the review ChanChan, I wanted to reach out and personally apologize for the lack of service and genuine care during your visits. I will be sure to share your review with our team and ensure we use this as an opportunities to improve on our missed encounter. Thank you again, Charles North Caroline General Manager

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OpenTable Diner
Austin
2 reviews
Dined on February 12, 2020
Overall4food3service5ambience4

Might be a better spot to sit at the bar and do drinks/snacks. The corn dip was amaze, entrees... didn’t do much for me. Will give it another try!

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Foodieforlife
San Antonio
4 reviews
Dined on February 1, 2020
Overall5food5service5ambience5

Awesome time! Celebrating my graduation. Waiter didn’t congratulate but I guess it’s fine. She knew we had lots of balloons. Would of been a nice touch.

Caroline Restaurant
Responded on March 5, 2020

Foodieforlife - Congrats on graduating!! Thank you for taking the time to review your experience with us! We look forward to the opportunity to serve you again in the future. Kevin Pollack Assistant General Manager

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JP
JustinP
Austin
5 reviews
Dined on February 1, 2020
Overall4food4service4ambience4

Very ltd menu, though food was good, bathrooms are upstairs and into the lobby of the hotel, wine was overpriced by the glass

Caroline Restaurant
Responded on March 5, 2020

Justin - Thank you for taking the time to post this review and provide feedback on your visit with us. While I'm glad to see you enjoyed our food offerings, I wish we were able to provide you with a better value. We do also offer discounted beverage options during happy hour on weekdays from 3p-6p. We hope to see you again soon! Kevin Pollack Assistant General Manager

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JW
JamesW
Austin
2 reviews
Dined on February 1, 2020
Overall5food5service5ambience5

If you're not a local, I suggest making a reservation. We went at 5:00 pm on Saturday and it was nice and quiet. By the time we left a little after 6:00 pm, it was getting very busy.

The food and service were both great! The atmosphere is very nice. Just understand that it can get loud, but it was never uncomfortable.

Caroline Restaurant
Responded on March 5, 2020

James - Thank you for posting this review and taking the time to leave us feedback! We look forward to serving you again soon! Kevin Pollack Assistant General Manager

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T
vipTurnupthecity
New England
9 reviews
Dined on January 29, 2020
Overall3food3service5ambience5

Wine was marked up way too high for an aloft hotel.

Caroline Restaurant
Responded on March 5, 2020

Turnupthecity - Thank you for taking the time to review your experience with us. We appreciate the feedback as we utilize our guest feedback as an opportunity to learn and grow as an operation. We do also offer discounted wine options during our Caroline happy hour on Monday - Friday from 3p-6pm nightly. We hope to see you there! Kevin Pollack Assistant General Manager

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S
vipSeth
Houston
135 reviews
Dined on January 27, 2020
Overall4food4service4ambience4

We were there on a quiet Monday night. They were offering their wine half off by the bottle, which was a great deal. The pork chop, bolognese and the hot and crunchy halibut were very good.

Caroline Restaurant
Responded on March 5, 2020

Seth - Thank you for taking the time to review your experience with us! I'm glad you were able to take advantage of our half price wine night! We look forward to serving you again soon! Kevin Pollack Assistant General Manager

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T
Travelingtodine
Austin
7 reviews
Dined on January 24, 2020
Overall4food4service3ambience3

Before show dinner, arrived a little early and were seated immediately. 3 stars was not on oir server as she was the bartender as well. She was busting her A!!

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OpenTable Diner
Austin
7 reviews
Dined on January 11, 2020
Overall4food4service4ambience4

I would go back. Good food and atmosphere.

Caroline Restaurant
Responded on January 17, 2020

Thank you! Hope to see you all again Soon! Charles North Caroline General Manager

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OpenTable Diner
Washington DC
1 review
Dined on January 9, 2020
Overall5food3service5ambience5

Fun date night atmosphere, food was not good but cocktails and ambiance were

Caroline Restaurant
Responded on January 17, 2020

Thank you for the review, Happy to hear that you enjoyed our space and cocktails at Caroline but wanted to apologize that the food presented was not up to par. Was there anything specific about your meal that we can work towards correcting in the future? Charles North Caroline General Manager

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vipOpenTable Diner
Kansas City
2 reviews
Dined on January 8, 2020
Overall5food5service5ambience5

Best salmon entree we have had in forever...lovely spot...will be back

Caroline Restaurant
Responded on January 17, 2020

Thank you so much! We will be sure to pass along your kind words to our team and hope that we will be seeing you all again very soon! Charles North Caroline General Manager

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OpenTable Diner
Dallas
1 review
Dined on December 31, 2019
Overall5food4service5ambience5

Great New Year’s Eve dinner and fun night at Caroline’s upstairs! We stayed at the Element hotel so it was a great way to spend the evening without driving anywhere!

Caroline Restaurant
Responded on January 2, 2020

Thank you so much! Happy to hear that you enjoyed your visit and we look forward to seeing you again next time you're in the area!! Charles North Caroline General Manager

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SR
vipSusanR
Baltimore
119 reviews
Dined on December 29, 2019
Overall4food4service5ambience5

Convenient to hotel. Clean. Has reasonably diverse menu. Makes it an easy stop.

Caroline Restaurant
Responded on January 2, 2020

Thank you Susan! We hope to see you all again soon! Charles North Caroline General Manager

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JD
JamD
Chicago
2 reviews
Dined on December 25, 2019
Overall2food2service2ambience2

Disappointing all-around: food, service and environment.

Caroline Restaurant
Responded on January 2, 2020

Thank you Jam, I wanted to apologize for the lack of service and attention to detail during your last visit. I hope that we will have the opportunity to serve you again soon. Charles North Caroline General Manager

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FAQs

Caroline Restaurant offers takeout which you can order by calling the restaurant at (512) 982-6766.

Caroline Restaurant is rated 4.5 stars by 474 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.