Caroline Restaurant

4.5
580 Reviews
$30 and under
American
Step into Caroline - your neighborhood restaurant, coffeehouse and bakery in the heart of downtown Austin. Caroline is a great choice for a quick bite, cocktail, or a sit-down meal. Whatever the occasion, Caroline is the ultimate dining destination and meeting place for those who live, work and play in downtown Austin.

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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace

Featured specials

Select a special by choosing a date, time and party size

New Year's Eve Special Menus & Offers

Dine in
Starting Dec 31, 2021

Ring in the New Year with your Caroline favorites on our dinner menu as well as our feature menu for the holiday!

What 580 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.5
service
4.5
ambience
4.2
value
Noise · Moderate
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JP
vipJP49
Austin
37 reviews
Dined 6 days ago
Overall2food2service2ambience3

Nice location. Good vibe. Slow service. Server apologized three times because a) 6 minutes before he came by to take the order b) 8 minutes before deviled eggs were served c) 15 minutes before wine was served.

Salmon was decent. The riced cauliflower in the salmon dish was very bland and the flavors could have been enhanced.

The enchilada plate was the worst tasting dish we’ve ordered in many years. Too much cheese, extremely bland tomatillo sauce (tasted like it was an industrially produced store bought item). Corn tortillas were too thick. Not enough chicken in the dish. Owner should improve it or take it off the menu.

Caroline Restaurant
Responded 2 days ago

JPaul - Thank you for taking the time to review your visit with us on Wednesday. I wanted to reach out and apologize for falling far short of expectations with both food quality and service. Please understand this is by no means what we stand for at Caroline. I've also shared your feedback with our culinary and service teams to ensure we utilize your feedback as a training opportunity for our staff. Thank you again and please enjoy your weekend. Kevin Pollack General Manager

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OT
vipOpenTable Diner
Minneapolis
5 reviews
Dined on October 18, 2021
Overall5food5service5ambience5

Great find on a work trip. Food and service was fantastic…was a bit short staffed and appreciated them being upfront that things would be a bit slower, nice to have my expectations managed.

Caroline Restaurant
Responded 6 days ago

Thank you for the 5 star rating and taking the time to share your feedback with us! We appreciate your support in choosing to dine at Caroline! Stop in and see us again on your next trip through Austin! Kevin Pollack General Manager

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S
Steve
Austin
21 reviews
Dined on October 18, 2021
Overall5food5service5ambience5

As always, fantastic food and service. The Caroline salad is absolutely delicious!

Caroline Restaurant
Responded 6 days ago

Steve - Great to hear you enjoyed another fantastic meal with us at Caroline! We appreciate your kind words and taking the time to review your visit with us! We'll see you next time! Kevin Pollack General Manager

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OT
OpenTable Diner
New England
2 reviews
Dined on October 16, 2021
Overall5food5service5ambience5

Food was delicious and service was excellent

Caroline Restaurant
Responded on October 17, 2021

Thank you for taking the time to review your visit with us, we appreciate your feedback! Great to hear you enjoyed your time at Caroline and we hope to see you again soon! Kevin Pollack General Manager

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SA
SherronA
Austin
1 review
Dined on October 16, 2021
Overall5food5service5ambience5

Delightful staff and good varied menu.

Caroline Restaurant
Responded on October 17, 2021

Sherron - Thank you for the 5 star rating and choosing to dine with us at Caroline! Glad to hear our staff was able to deliver in creating a memorable experience for you! We look forward to welcoming you back again soon! Kevin Pollack General Manager

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JO
JOELA
1 review
Dined on October 9, 2021
Overall1food2service1ambience1

Our server was so rude. He cussed multiple times and would roll his eyes everytime we asked for something . Our food took over an hour to come out and when I asked the waiter for a status his response was “ well, it’s being prepared”. We would’ve been better off going to Texas Roadhouse for half the price and much better food and service . It I’m paying $19 for a burger I expect great customer service . I honestly feel we were racially profiled and will never come back.

Caroline Restaurant
Responded on October 11, 2021

Hello - Thank you for taking the time to review your visit with us. I'd like to personally apologize for the lack of genuine care and attention your received during you time at Caroline. We will utilize your feedback as a coaching opportunity for our service staff to ensure your experience remains an isolated incident moving forward. Again, I sincerely apologize for your experience. Thank you again. Kevin Pollack General Manager

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JM
JessicaM
1 review
Dined on October 8, 2021
Overall5food5service5ambience5

The food, service, and atmosphere was great! We loved the spicy deviled and probably could have eaten our weight in those. Great location for going to see a show at the Paramount after eating.

Caroline Restaurant
Responded on October 9, 2021

Jessica - Thank you for taking the time to share your feedback with us! We appreciate your kind words and glad to hear you enjoyed our Spicy Devilled Eggs, they're a staple of the Caroline menu! We look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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KP
KayPG
New York Area
1 review
Dined on October 7, 2021
Overall5food5service5ambience4

Great shishito peppers. Food came out quick while eating there on my lunch break.

Caroline Restaurant
Responded on October 11, 2021

Kay - Thank you for taking the time to share your feedback with us! Glad to hear we were able to provide you with a quick and healthy lunch option while on break! We look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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D
vipDisappointing
Austin
84 reviews
Dined on October 3, 2021
Overall3food3service3ambience3

Four of us had dinner at Caroline’s as we are always looking for new ones to try. The setting is comfortable and the food is fair, but there was nothing special about the meal…it was just ok and fairly priced for dinner on Congress in the middle of downtown.

There are multiple options like this in the the area.

Caroline Restaurant
Responded on October 13, 2021

Thank you for taking the time to share your feedback with us. It's with out guests' valuable feedback that we're able to continue to improve our operation. I wanted to also reach out and apologize for falling short of expectations during your time with us and assure you we'll utilize your review as a learning opportunity for our staff. Thank you again and please enjoy the rest of your week. Kevin Pollack General Manager

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BG
BethG
Houston
6 reviews
Dined on October 1, 2021
Overall5food5service5ambience5

Brittany was our lovely dinner server for the night. She was enthusiastic, eager to advise on dinner selections and very friendly. This occasion was a date night for husband and I as we enjoyed a wonderful dinner and then a show at the Paramount. Loved the atmosphere, food was very tasty and drinks were well made. We decided to go with the Restaurant week 3 course offering. Between us we had the spicy deviled eggs and the shishito peppers!! Wow, really yummy. Next course mushroom bolognese and the chicken/chili enchiladas, finished with a warm chocolate cake. Entire meal was well spaced and prepared. Beautiful dinner, thank you!! We'll be back and bring friends, next time!

Caroline Restaurant
Responded on October 3, 2021

Beth - Thank you for the kind words! We appreciate your support in choosing to dine with us at Caroline for Austin Restaurant Weeks. Glad to hear you enjoyed your time with us and were able to take advantage of some great features while benefiting the Central Texas Food Bank! We look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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C
Caroline
Central Coast
2 reviews
Dined on October 1, 2021
Overall3food4service2ambience3

The staff were friendly, but the restaurant needs to hire more to reduce wait times. The food was really good, in particular the burger and chipotle ranch were outstanding. It's definitely pricey though, maybe it could be worse as far as hotel restaurants go but most of our meals in Austin were cheaper.

Caroline Restaurant
Responded on October 3, 2021

Caroline - Thank you for taking the time to share your feedback with us and choosing to dine at Caroline. Glad to hear you enjoyed your selections! We hope to have the opportunity to serve you again in the future. Kevin Pollack General Manager

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B
vipBirthday44
Austin
17 reviews
Dined on September 27, 2021
Overall5food5service5ambience5

We decided to go have dinner out on a Monday night and what a treat it was. From the very beginning with the super friendly kind hostess she honored our reservation and sat us at a nice table by the window. The manager was busy running around the restaurant doing all the jobs it seemed to flow super nice as there only seem to be a couple waitstaff on the shift that night. it was very continually busy but not too busy and not too slow. They did a great job! Our server was phenomenal he said it was his last night of training and he did an excellent job. I had the crunchy halibut and it was to die for the texture of the fish was unbelievable and the way that it was thin and crispy was delicious on top of the arugula lemon salad! I highly recommend you getting it. My daughter had the chicken sandwich and even though it was cold she said it was delicious! (it’s supposed to be served cold but it’s a fried chicken sandwich)
We will definitely be back it was great!

Caroline Restaurant
Responded on September 28, 2021

Birthday44 - Thank you so much for the detailed review and taking the time to share your feedback! Great to hear you enjoyed your overall experience from beginning to end and were able to have a relaxing Monday night out with us! I've also shared your review with both our culinary and service teams to recognize them for their efforts in creating a memorable evening for you! We look forward to the opportunity to welcome you back again soon! Kevin Pollack General Manager

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LL
LauraL
Austin
1 review
Dined on September 27, 2021
Overall3food4service1ambience4

Great atmosphere and location. Food was fantastic.

s
vipsusangc
Houston
43 reviews
Dined on September 24, 2021
Overall5food5service5ambience5

Great service -great food. Loved the ahi tacos!

Caroline Restaurant
Responded on September 26, 2021

Susangc - Thank you for taking the time to share your feedback with us, we appreciate your support. So glad to hear you enjoyed our Ahi Tuna Poke Tacos! Stop in and see us again next time you're in the downtown area! Kevin Pollack General Manager

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CM
vipChristopherM
Austin
1 review
Dined on September 21, 2021
Overall3food4service1ambience4

Food was good, but I literally think our waiter might have quit during our lunch yesterday. Our food was brought out, but we never saw the waiter again (anywhere), and we finally had to ask a host to get us our check. I know these things happen, but I was surprised no one would be aware we might be (or have been impacted) by someone departing.

Caroline Restaurant
Responded on September 22, 2021

Christopher - Thank you for choosing to dine with us, we appreciate your support and taking the time to share your feedback with us. I wanted to reach out and personally apologize for falling short of expectations yesterday, please understand this is by no means what we stand for at Caroline. I've shared your feedback with our service team to ensure your experience remains an isolated incident moving forward. Thank you again and we hope to have the opportunity to serve you again soon.

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JC
JennaC
1 review
Dined on September 19, 2021
Overall3food3service3ambience3

The drink (green belt buckle) was good, ahi tuna tacos were yummy but small, entrees were okay but not spectacular. We arrived for our reservation and they said we still had a 15 minute wait even though the restaurant seemed fairly empty. It was okay but not spectacular 🤷🏼‍♀️

Caroline Restaurant
Responded on September 20, 2021

Jenna - Thank you for taking the time to review your visit with us, we appreciate you choosing to dine with us at Caroline. I wanted to reach out and apologize for falling short of expectations with both food and service. I've shared your feedback with both our culinary and service teams to ensure we learn from your feedback. Thank you again and enjoy your week. Kevin Pollack General Manager

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GS
GregS
Philadelphia
4 reviews
Dined on September 14, 2021
Overall5food5service4ambience4

Great place…salmon dish amazing.superb old fashioned

Caroline Restaurant
Responded on September 15, 2021

Greg - Thank you for taking the time to share your feedback with us! Glad to hear you enjoyed your experience with us at Caroline! We look forward to the opportunity to serve you again soon! Kevin Pollack General Manager

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OT
OpenTable Diner
Austin
1 review
Dined on September 13, 2021
Overall5food5service5ambience5

I came here for my 21st birthday and it was a great experience. I enjoyed my time here

Caroline Restaurant
Responded on September 14, 2021

Thank you for choosing to celebrate your 21st with us! Great to hear you enjoyed your time with us at Caroline and we look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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OT
OpenTable Diner
Dallas
2 reviews
Dined on August 25, 2021
Overall5food5service5ambience5

Was pleasantly surprised that they had a vegetarian pasta option on the menu. Our server was so friendly and helpful. Absolutely loved the evening.

Caroline Restaurant
Responded on September 13, 2021

Thank you for choosing to dine with us at Caroline! Glad to hear you enjoyed our Wild Mushroom Bolognese as a vegetarian option and your server was able to take great care of you! We look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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OT
OpenTable Diner
Atlantic Canada
6 reviews
Dined on August 24, 2021
Overall5food5service5ambience5

Great atmosphere, amazing food, and fantastic and friendly service! We had a great evening here on their street-side patio. The pasta was some of the best my partner has had, and the steak which I ordered based on recommendations of others, has no trouble living up to its reputation!

Thanks for a lovely evening!

Caroline Restaurant
Responded on August 26, 2021

Thank you so much for taking the time to share your experience with us! Great to hear that you enjoyed your time on our Congress Ave patio! Our Wild Mushroom Bolognese has been a signature item of Caroline from the beginning, glad you enjoyed it! Stop in and see us again next time you're in the downtown area! Kevin Pollack General Manager

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J
Jess
Philadelphia
8 reviews
Dined on August 21, 2021
Overall4food4service5ambience4

Small menu, but what we ate was good. Sat outside and it was very warm. Our waitress was attentive and kind. The music wasn’t too loud but the music from the Upstairs at Caroline’s was very loud. We ate at 9pm.

Caroline Restaurant
Responded on August 23, 2021

Jess - Thank you for dining with us on Saturday and taking the time to share your feedback, we appreciate your support. Glad to hear you were able to enjoy some time on our Congress Ave patio. I've also shared your review with our culinary team as we continue to improve our operations. Thank you again! Kevin Pollack General Manager

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OT
OpenTable Diner
1 review
Dined on August 21, 2021
Overall3food4service2ambience4

Went to celebrate a friend’s birthday and came at a night that wasn’t too busy to enjoy dinner and cocktails. Fun environment, good food and drinks, but the staff was pretty slow and sloppy. They didn’t pick up empty plates and finish drinks out of the way until we asked. Besides that I enjoyed the restaurant for the most part.

Caroline Restaurant
Responded on September 2, 2021

Thank you for choosing to have a birthday celebration with us at Caroline! We appreciate your support! I wanted to reach out and apologize for falling short with service expectations and assure you this is by no means what we stand for at Caroline. I've also shared your review with our service team to ensure we learn from this missed opportunity. Thank you again and we hope to have the opportunity to serve you again soon. Kevin Pollack General Manager

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d
vipdavid
Austin
25 reviews
Dined on August 18, 2021
Overall3food3service2ambience4

Waitress seemed uninterested and unhelpful. My daughter liked the burger but 18 dollars for a burger is ridiculous. The schnitzel was weird and chewy, like a got an odd piece of chicken. The enchiladas were also a little basic and I thought it was strange that there were no sides.

Caroline Restaurant
Responded on August 20, 2021

davidthygod - Thank you for taking the time to provide us with feedback from your dining experience with us yesterday. It's with valuable feedback from our guests that we continue to improve our operation. I wanted to reach out and personally apologize that we dropped the ball with food and service during your time at Caroline. I've shared your feedback with our culinary and service teams to ensure we learn from your experience. Thank you again. Kevin Pollack General Manager

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OT
vipOpenTable Diner
Austin
2 reviews
Dined on August 15, 2021
Overall5food5service5ambience5

Such a fun experience!! Loved this restaurant and the food was amazing.

Caroline Restaurant
Responded on August 16, 2021

Thank you for stopping in to dine with us for dinner on Sunday! We appreciate your kind words and hope to have the opportunity to serve you again soon! Kevin Pollack General Manager

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OT
vipOpenTable Diner
Austin
3 reviews
Dined on August 12, 2021
Overall5food5service5ambience5

Great place for happy hour or quick meal.

Caroline Restaurant
Responded on August 13, 2021

Thank you for your support in choosing to dine with us at Caroline! Glad to hear you enjoyed our Happy Hour offerings! We hope to have the opportunity to serve you again soon! Kevin Pollack General Manager

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D
vipDisneyfoodlover
Chicago
10 reviews
Dined on August 12, 2021
Overall5food5service5ambience5

Sleek atmosphere, music was a bit loud for conversation, but an overall wonderful experience. The bread that came with the burrata was stand out, spicy deviled eggs were great even it not all that spicy, and the blood orange Margarita was excellent.

Caroline Restaurant
Responded on August 13, 2021

Disneyfoodlover - We appreciate you taking the time to share your feedback with us! Great to hear you enjoyed your time with us and we were able to create a memorable dining experience for you! We look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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CL
CasonL
1 review
Dined on August 11, 2021
Overall5food5service5ambience3

This restaurant was great! No complaints other than- maybe don’t sit outside because the homeless people will ask aggressively for your leftovers. No fault of the restaurant- just a tip!

Caroline Restaurant
Responded on August 13, 2021

Cason - Thank you so much for the 5 star rating! Great to hear you were able to enjoy your time with us at Caroline. We are currently working on a solution to the growing number of homeless in the area. We appreciate your support and hope to see you again soon Kevin Pollack General Manager

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E
Emily
New Orleans
2 reviews
Dined on August 7, 2021
Overall3food3service3ambience2

They seated my party in the far back of the restaurant where it was quiet and dark, and my table was the only one with benches for seats instead of chairs with backs. It was strange how all the other tables had more comfortable seating and better ambiance. The drinks were ok. It’s better to get a house margarita than one of their specialty drinks. The food was all right, nothing special. Overall, I wouldn’t come back.

Caroline Restaurant
Responded on August 9, 2021

Emily - Thank you for taking the time to review your visit with us on Saturday. I wanted to reach out and apologize for delivering a less than exceptional experience for your party. I've shared your feedback with both our culinary and service teams to ensure we learn from this missed opportunity. Thank you again. Kevin Pollack General Manager

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BL
BradL
Omaha
1 review
Dined on August 7, 2021
Overall5food5service5ambience4

We sat and ate outside before a concert. The service was great and the food was so good we would come back next time we are in town.

Caroline Restaurant
Responded on August 8, 2021

Brad - Thank you so much for the 5 star review and taking the time to review your visit with us! Great to hear you enjoyed your dining experience with us at Caroline! Did you know we offer 15% off your bill when you show your tickets to Paramount or Stateside Theatres? We hope to have the opportunity to serve you again soon! Kevin Pollack General Manager

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SS
vipSherriS
Denver
8 reviews
Dined on August 3, 2021
Overall4food4service5ambience4

Food was good — speciality cocktails were very good. Service was great. Noise level was high but not unbearable.

Caroline Restaurant
Responded on August 4, 2021

Sherri - Thank you for stopping in to dine with us on Tuesday. We appreciate you taking the time to provide us with feedback. Glad to hear we exceeded expectations with service and we're able to create a great dining experience for you. Any additional feedback regarding food quality or menu selections would be greatly appreciated as we strive to make every guest experience 5 star worthy. Thank you again! Kevin Pollack General Manager

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ZF
ZFan
1 review
Dined on August 3, 2021
Overall5food5service5ambience5

We really liked Caroline. Great food. We had the Salmon and and the Halibut - both fantastic. Service was great. And great comfortable atmosphere. Highly recommend.

Caroline Restaurant
Responded on August 5, 2021

ZFan - Thank you for taking the time to review your visit with us! Glad to hear your enjoyed our Salt & Pepper Salmon and Hot & Crunchy Halibut! We look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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OT
OpenTable Diner
San Antonio
1 review
Dined on July 31, 2021
Overall5food5service5ambience5

Delicious food in a "heading to 6th Street" atmosphere. We made a reservation and had no trouble being seated. Great service, knowledgeable staff. We'll return next time we're in town!

Caroline Restaurant
Responded on August 3, 2021

Great to hear your enjoyed your time with us at Caroline! We appreciate your support stopping in to dine with us and look forward to the opportunity to serve you again next time you're in town! Kevin Pollack General Manager

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OT
OpenTable Diner
San Diego
7 reviews
Dined on July 30, 2021
Overall5food5service5ambience5

Yummy food. Great happy hour. Good service. Would come back.

Caroline Restaurant
Responded on July 31, 2021

Thank you for choosing to dine with us at Caroline on Friday! We appreciate your support with a 5 star rating! Great to hear we were able to create a memorable dining experience for you with both food quality and service! Stop in and see us again next time you're in the downtown area! Kevin Pollack General Manager

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S
Shannon
1 review
Dined on July 29, 2021
Overall5food5service5ambience5

Very good food and a perfect environment to eat dinner with friends! Once done with dinner we went upstairs for some drinks and relaxed vibes.

Caroline Restaurant
Responded on July 30, 2021

Hi Shannon - Great to hear you enjoyed your time with us at Caroline! We appreciate you taking the time to review your visit. We look forward to welcoming you back to Caroline and Upstairs at Caroline again soon! Kevin Pollack General Manager

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f
foodluvr
Austin
13 reviews
Dined on July 27, 2021
Overall4food4service4ambience4

Good meal, pleasant service, but nothing exceptional. Solid place for lunch downtown.

Caroline Restaurant
Responded on July 28, 2021

foodluvr - Thank you for taking the time to review your dining experience with us. We appreciate your support and look forward to welcoming you back to Caroline again soon. Kevin Pollack General Manager

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I
vipIlene
Dallas
19 reviews
Dined on July 23, 2021
Overall2food2service1ambience3

The service was absolutely awful. The food was fair. Very disappointed at this restaurant. Came him from being from out of town worked all day and looked forward to a lovely evening. Very disappointed. !!

Caroline Restaurant
Responded on July 25, 2021

Ilene - Thank you for reviewing you visit with us. I'd like to first apologize for falling gravely short of expectations during your time at Caroline. Please understand this is not what we stand for at Caroline. I was hoping to gather some additional feedback from your visit to share with our culinary team and service teams as a learning opportunity as it appears we fell far short in both areas. Thank you again and I look forward to your response. Kevin Pollack General Manager

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S
Southern
New Orleans
6 reviews
Dined on July 16, 2021
Overall3food2service5ambience5

Atmosphere was great! Service was great. Food was okay.

Caroline Restaurant
Responded on July 17, 2021

Southern - Thank you for taking the time to review your visit with us. I wanted to reach out and personally apologize for dropping the ball with food quality during your meal. Please understand this is by no means what we stand for at Caroline. Any additional feedback at to menu items ordered would be greatly appreciated to share with our culinary team as we utilize our guests' feedback to improve our operation moving forward. Thank you again. Kevin Pollack General Manager

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MS
vipMattS
Charleston
5 reviews
Dined on July 15, 2021
Overall5food5service5ambience5

Attractive wait staff. Very attentive and helpful

Caroline Restaurant
Responded on July 17, 2021

Matt - Thank you for the five star rating! Great to hear you enjoyed your dining experience at Caroline! We look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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T
vipTpabay79
Tampa
11 reviews
Dined on July 15, 2021
Overall5food5service5ambience5

Great food and drinks. The service was amazing and fast. And the price isn’t bad either. Definitely a great spot to check out while in Austin.

Caroline Restaurant
Responded on July 21, 2021

Tpabay79 - Thank you for taking the time to review your visit with us on 7/15, we appreciate your feedback. Great to hear you enjoyed your time with us and we were able to create a safe and memorable dining experience for you! We look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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A
Angelika
Austin
5 reviews
Dined on July 15, 2021
Overall5food5service5ambience5

Our lunch was good and our server was very attentive. Good job!

Caroline Restaurant
Responded on July 17, 2021

Hi Angelika - Thank you for stopping in to dine with us on Thursday, we appreciate your support and hope to have the opportunity to serve you again soon! Kevin Pollack General Manager

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FAQs

Caroline Restaurant offers takeout which you can order by calling the restaurant at (512) 982-6766.

Caroline Restaurant is rated 4.5 stars by 580 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.