Caroline Restaurant

4.3
546 Reviews
$30 and under
American
Step into Caroline - your neighborhood restaurant, coffeehouse and bakery in the heart of downtown Austin. Caroline is a great choice for a quick bite, cocktail, or a sit-down meal. Whatever the occasion, Caroline is the ultimate dining destination and meeting place for those who live, work and play in downtown Austin.

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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Screening
  • Sick staff prohibited in the workplace
What 546 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.1
food
4.4
service
4.5
ambience
4.1
value
Noise · Moderate
71% of people would recommend it to a friend
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foodluvr
Austin
11 reviews
Dined 2 days ago
Overall4food4service4ambience4

Good meal, pleasant service, but nothing exceptional. Solid place for lunch downtown.

Caroline Restaurant
Responded a day ago

foodluvr - Thank you for taking the time to review your dining experience with us. We appreciate your support and look forward to welcoming you back to Caroline again soon. Kevin Pollack General Manager

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I
vipIlene
Dallas
18 reviews
Dined 6 days ago
Overall2food2service1ambience3

The service was absolutely awful. The food was fair. Very disappointed at this restaurant. Came him from being from out of town worked all day and looked forward to a lovely evening. Very disappointed. !!

Caroline Restaurant
Responded 5 days ago

Ilene - Thank you for reviewing you visit with us. I'd like to first apologize for falling gravely short of expectations during your time at Caroline. Please understand this is not what we stand for at Caroline. I was hoping to gather some additional feedback from your visit to share with our culinary team and service teams as a learning opportunity as it appears we fell far short in both areas. Thank you again and I look forward to your response. Kevin Pollack General Manager

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S
Southern
New Orleans
6 reviews
Dined on July 16, 2021
Overall3food2service5ambience5

Atmosphere was great! Service was great. Food was okay.

Caroline Restaurant
Responded on July 17, 2021

Southern - Thank you for taking the time to review your visit with us. I wanted to reach out and personally apologize for dropping the ball with food quality during your meal. Please understand this is by no means what we stand for at Caroline. Any additional feedback at to menu items ordered would be greatly appreciated to share with our culinary team as we utilize our guests' feedback to improve our operation moving forward. Thank you again. Kevin Pollack General Manager

Report
MS
vipMattS
Charleston
3 reviews
Dined on July 15, 2021
Overall5food5service5ambience5

Attractive wait staff. Very attentive and helpful

Caroline Restaurant
Responded on July 17, 2021

Matt - Thank you for the five star rating! Great to hear you enjoyed your dining experience at Caroline! We look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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T
Tpabay79
Tampa
8 reviews
Dined on July 15, 2021
Overall5food5service5ambience5

Great food and drinks. The service was amazing and fast. And the price isn’t bad either. Definitely a great spot to check out while in Austin.

Caroline Restaurant
Responded on July 21, 2021

Tpabay79 - Thank you for taking the time to review your visit with us on 7/15, we appreciate your feedback. Great to hear you enjoyed your time with us and we were able to create a safe and memorable dining experience for you! We look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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A
Angelika
Austin
5 reviews
Dined on July 15, 2021
Overall5food5service5ambience5

Our lunch was good and our server was very attentive. Good job!

Caroline Restaurant
Responded on July 17, 2021

Hi Angelika - Thank you for stopping in to dine with us on Thursday, we appreciate your support and hope to have the opportunity to serve you again soon! Kevin Pollack General Manager

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k
kenm
Austin
1 review
Dined on July 5, 2021
Overall1food1service1ambience1

The seat smelled horrible. If I was not as hungry as I was we would have left but we were starving. The food was not that great but we did want to check out upstairs. We will be visiting to give them another chance. Plus we want to see the rooftop.

Caroline Restaurant
Responded on July 7, 2021

kenm - Thank you for taking the time to review your visit with us, we appreciate your feedback. I wanted to reach out and personally apologize for falling gravely short of expectations on Monday. Please understand this is by no means acceptable or what we stand for as a food and beverage establishment. Any additional details from your visit would be greatly appreciated as we utilize our guests' feedback as a tool to improve our operations moving forward. Kevin Pollack General Manager

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OT
OpenTable Diner
San Antonio
1 review
Dined on July 3, 2021
Overall5food5service5ambience5

The service was wonderful and the servers were very attentive! Even the gentleman who was training on his first day was very attentive and got everything perfect! We will definitely be back

Caroline Restaurant
Responded on July 6, 2021

Thank you for the 5 star rating! Glad to hear that our bar team was able to create an exceptional dining experience for you! We appreciate your support and look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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OT
OpenTable Diner
Austin
6 reviews
Dined on June 29, 2021
Overall5food5service5ambience3

Very nice experience & delish burger. Sav Blanc wine was my favorite.

Caroline Restaurant
Responded on July 1, 2021

Thank you for taking the time to review your visit with us! We appreciate your support and look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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OT
OpenTable Diner
1 review
Dined on June 29, 2021
Overall5food5service5ambience5

Good food, fun ambience, and great service. Autumn was our phenomenal waitress. Will definitely return!

Caroline Restaurant
Responded on June 30, 2021

Thank you for taking the time to review your visit with us last night! We appreciate your feedback and recognizing Autumn for her great service! Stop in and see us again next time you're in the downtown area! Kevin Pollack General Manager

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SK
SheilaK
Austin
1 review
Dined on June 28, 2021
Overall5food5service5ambience5

Nothing to report at this time. Thank you for allowing input.

Caroline Restaurant
Responded on June 29, 2021

Sheila - Thank you for taking the time to review your dining experience with us. Great to hear we were able to create a memorable dining experience for you with both food and service! We look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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VV
ViVi
1 review
Dined on June 23, 2021
Overall3food2service2ambience4

The service takes long. The cocktails are okay- but burgers were dry and not well seasoned.

Caroline Restaurant
Responded on June 29, 2021

ViVi - Thank you for reviewing your visit with us, we appreciate you taking the time to provide us with feedback. I wanted to reach out and apologize for falling short of expectations with both food quality and service. I've also shared your review with our culinary and service teams to ensure we learn from this missed opportunity. Thank you again and we hope to have the opportunity to serve you again in the future. Kevin Pollack General Manager

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OT
OpenTable Diner
Austin
1 review
Dined on June 19, 2021
Overall5food5service4ambience5

It was fantastic

Caroline Restaurant
Responded on June 23, 2021

Great to hear you enjoyed your time with us at Caroline! We look forward to welcoming you back again soon! Kevin Pollack General Manager

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OT
vipOpenTable Diner
Dallas
4 reviews
Dined on June 15, 2021
Overall4food4service4ambience5

Drinks and apps were amazing, but we weren’t very impressed with our entrees (chicken enchiladas or wild mushroom Bolognese).

Caroline Restaurant
Responded on June 17, 2021

Thank you for taking the time to review your experience with us. While I'm glad to hear you enjoyed your drinks and apps, I wanted to reach out and apologize that we missed the mark with your entrée selections. I've also shared your review with our culinary team to ensure we learn from your feedback and improve our operations moving forward. Thank you again and I hope we'll have the opportunity to serve you again in the future! Kevin Pollack General Manager

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LJ
LauraJ
Austin
1 review
Dined on June 2, 2021
Overall3food2service3ambience4

Food wasn’t great, especially for the price. The smoked chicken sandwich was dry, fries were warm (not hot) and kinda limp. For me it was like eating at Jason’s Deli, only pricier. Definitely didn’t live up to the hype.

Caroline Restaurant
Responded on June 4, 2021

Laura - Thank you for taking the time to review your visit with us. I'd like to personally apologize for falling short of expectations with both food quality and service. Please understand this is by no means acceptable or what we stand for as a food and beverage establishment. I've also shared your feedback with our culinary and service teams to ensure we learn from this missed opportunity. Thank you again. Kevin Pollack General Manager

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OT
OpenTable Diner
1 review
Dined on May 31, 2021
Overall5food5service5ambience5

La comida estuvo deliciosa.

Caroline Restaurant
Responded on June 2, 2021

Thank you for taking the time to review your dining experience with us! We look forward to welcoming you back to Caroline again soon! Have a great week! Kevin Pollack General Manager

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OT
OpenTable Diner
1 review
Dined on May 28, 2021
Overall3food2service5ambience5

The ambiance was amazing and we thoroughly enjoyed our time there. The vibe alone left us expecting amazing food but unfortunately that fell short. The deviled eggs could use some help and the corn dip was also very bland. Because of the apps we decided not to give the entrees a go and headed over to The Roaring Fork at our hotel. Much better decision!

Caroline Restaurant
Responded on May 30, 2021

Thank you for taking the time to review your dining experience with us. I wanted to reach out and personally apologize for falling short of expectations during your time at Caroline. I've shared your feedback with our culinary team to ensure we learn from this missed opportunity and hope to have the opportunity to serve you again soon. Kevin Pollack General Manager

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H
Hannah
Austin
2 reviews
Dined on May 27, 2021
Overall5food5service5ambience5

Our server was so so lovely. The food was amazing. However I wish there were more salad dressings to choose from. The drinks were awesome, so tasty. The baked wings were fabulous! And the fries were so spot on.

Caroline Restaurant
Responded on June 2, 2021

Thank you for stopping in to dine with us on 5/27. We appreciate you taking the time to review your experience with us and provide some feedback. I've also passed your review on to our culinary team, glad to hear that you enjoyed our Baked Chicken Wings! We'll see you next time! Kevin Pollack General Manager

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T
vipTrish
Houston
6 reviews
Dined on May 21, 2021
Overall3food2service2ambience3

Inexperienced waiter. They forgot to put the sauce on the schnitzel. Bathrooms not on the main floor. Extremely limited menu.

Caroline Restaurant
Responded on May 23, 2021

Hi Trish - Thank you for taking the time to review your experience with us on Friday night. I wanted to reach out and personally apologize for falling short of expectations with both food and service. Please understand this is by no means what we stand for as a food and beverage operation. I've shared your feedback with our culinary and service teams to ensure we learn from your experience and continue to improve. Thank you again. Kevin Pollack General Manager

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LC
LouisC
Austin
2 reviews
Dined on May 19, 2021
Overall5food5service5ambience5

Awesome service! Aaron was one of the best servers I’ve ever had.

Caroline Restaurant
Responded on May 20, 2021

Louis - Thank you for stopping in to dine with us on Wednesday and recognizing Aaron for his amazing service! I've also shared your review with our service team to ensure we recognize Aaron for his efforts! We hope to see you again soon! Kevin Pollack General Manager

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DC
DeborahC
Los Angeles
4 reviews
Dined on May 17, 2021
Overall3food3service3ambience3

Caroline was fine. But with all the other amazing food in Austin, this was not a favorite. Just a normal restaurant in a hotel lobby. Nothing that wowed us. We were there on Monday morning. Perhaps the weekend brunch brings the wow factor.

Caroline Restaurant
Responded on May 18, 2021

Deborah - Thank you for stopping in to dine with us on Monday. I wanted to reach out and personally apologize for falling short of expectations during your time with us yesterday. I've also shared your review with our culinary and service teams to ensure we utilize your feedback as a learning opportunity moving forward. Thank you again. Kevin Pollack General Manager

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MG
vipMelissaG
Austin
12 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

Food is great! Service is amazing! Everything on the menu is good but I highly recommend the Wagyu burger.

Caroline Restaurant
Responded on May 12, 2021

Melissa - We appreciate your rave review and choosing to dine with us over the weekend! Great to hear you enjoyed our Brush Creek Wagyu Burger and we were able to create a memorable dining experience for you! Stop in and see us again soon! Kevin Pollack General Manager

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K
Kindwavesofadventure
Austin
5 reviews
Dined on April 30, 2021
Overall5food5service5ambience5

My husband and I enjoyed my birthday dinner here! The food was very good! We will definitely be back to visit. @Kindwavesofadventure

Caroline Restaurant
Responded on May 5, 2021

@Kindwavesofadventure - Thank you for taking the time to share your experience with the OT community! We appreciate your kind words and support! Great to hear that we were able to provide you with a memorable dining experience for your birthday! Stop in and see us again soon! Kevin Pollack General Manager

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B
vipBirthday44
Austin
11 reviews
Dined on April 30, 2021
Overall5food5service5ambience5

The service was great! From the moment that we walked into the door and greeted by the hostess all the way from when we left. It was fantastic!

Caroline Restaurant
Responded on May 5, 2021

Birthday44 - Thank you for the rave review! Great to hear you enjoyed your time at Caroline from start to finish! We look forward to the opportunity to serve you again soon! Kevin Pollack General Manager

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KS
KSmith
Las Vegas
1 review
Dined on April 24, 2021
Overall3food4service2ambience3

The food and the ambience/design of the restaurant are nice but we had very bad service (just inexperience it seemed like from my POV) and the overall "scene" doesn't align with a nice restaurant. There were at least 3 tables that had 10+ people celebrating a birthday or bachelorette and while good for them- it does make the restaurant a lot more noisy, and quite frankly more rowdy and bar-like than I prefer for a nice dinner out.

Caroline Restaurant
Responded on April 27, 2021

Hello - Thank you for taking the time to leave us feedback from your time with us on Saturday evening. Our guests' feedback is a tool we utilize to improve our operation. I wanted to apologize for the lack of attention and service provided during your visit. We strive to make every guest interaction a 5 star experience, and it appears we fell short here. I've also shared your feedback with our service team to ensure we learn from this experience. Kevin Pollack General Manager

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CT
CurtisT
Austin
3 reviews
Dined on April 16, 2021
Overall5food5service5ambience5

N/A. Very lively atmosphere and right off Congress.

Caroline Restaurant
Responded on April 21, 2021

Curtis - We are so happy to hear that you enjoyed your time with us last Friday night! Thank you for taking the time to share your experience with others! We look forward to welcoming you back to Caroline soon! Kevin Pollack General Manager

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OT
OpenTable Diner
Austin
1 review
Dined on April 15, 2021
Overall5food5service5ambience5

Our server Olivia was great!

Caroline Restaurant
Responded on April 17, 2021

Thank you so much for reviewing your visit with us on Thursday, we appreciate you recognizing Olivia for her awesome service! She's one of our newest additions to our service team! We look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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SB
SusanB
Dallas
1 review
Dined on April 3, 2021
Overall5food5service5ambience5

Great appetizers and custom cocktails! Had a reservation and were seated immediately. Service was very good with food out in a timely fashion.

Caroline Restaurant
Responded on April 5, 2021

Hi Susan! Thank you so much for the kind words and rave review! We appreciate your sincerity and taking the time to provide us with valuable feedback! Great to hear that we were able to create an outstanding dining experience for you! Kevin Pollack General Manager

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OT
vipOpenTable Diner
Dallas
1 review
Dined on March 13, 2021
Overall1food1service1ambience5

Food had no flavor. Service was slow

Caroline Restaurant
Responded on March 19, 2021

Thank you for choosing to dine with us on Saturday. I wanted to personally apologize as we fell gravely short of expectations during your visit. Please understand this is my no means acceptable or what we believe in here at Caroline. Would you mind providing some additional insight into your experience as we utilize our guest feedback as a learning opportunity for our staff. I look forward to your response. Kevin Pollack General Manager

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o
opentablemk
Houston
1 review
Dined on March 7, 2021
Overall3food3service3ambience3

Booked Caroline after seeing high ratings but underwhelmed by the food. It seemed a little bland to me. There are about ten tables outside for outdoor seating and the indoor dining space was spacious from what I could see.

Caroline Restaurant
Responded on March 10, 2021

Thank you for taking the time to review your dining experience with us on Sunday for brunch. We appreciate you providing feedback. I'd like to apologize for falling far short of expectations with both food quality and service. I can assure your experience at brunch was a one-off experience and not what we stand for here at Caroline. I'm confident that we will have a better showing should we have the opportunity to serve you again in the future. Kevin Pollack General Manager

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M
Maddiebbbbb
Milwaukee
3 reviews
Dined on March 5, 2021
Overall4food4service3ambience5

Server was really slow and it wasn’t very busy. Good and wine was good though.

Caroline Restaurant
Responded on March 10, 2021

Hi Maddie - Thank you for choosing to dine with us on Friday night, we appreciate your support! I'd like to apologize that we fell short with service expectations during your visit. I've shared your feedback with our service team to ensure we learn from your feedback and continue to improve our operation. We hope to have the opportunity to serve you again soon. Kevin Pollack General Manager

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j
jsvera
1 review
Dined on February 26, 2021
Overall2food1service2ambience4

Server checks on bigger parties more often. Waited 30 minutes for my check so I could leave. Food is a little pricey for what you get. Relatively no flavor in a lot of the food there. Will not be coming back ever again.

Caroline Restaurant
Responded on February 28, 2021

jsvera - Thank you for taking the time to review your visit with us on Friday night. I'd like to apologize for falling gravely short of expectations during your time with us. Please be assured this is not what we stand for as a food and beverage operation and is unacceptable for our service standards. I've shared your review with our culinary and service teams to ensure your experience remains an isolated incident moving forward. Thank you again. Kevin Pollack General Manager

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T
Thomas
1 review
Dined on February 26, 2021
Overall5food5service5ambience5

Made a reservation for a birthday dinner and she loved it! Great food and atmosphere.

Caroline Restaurant
Responded on February 27, 2021

Thank you for the kind words, Thomas! We appreciate you choosing us to celebrate for the birthday celebration. Great to see that we were able to create a memorable evening for you! Stop in and see us again soon! Kevin Pollack General Manager

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OT
OpenTable Diner
St. Louis
1 review
Dined on February 25, 2021
Overall1food3service1ambience4

Waited 25 min with no server coking to our table, so ended up just leaving.

Caroline Restaurant
Responded on February 26, 2021

Hello - My name is Kevin Pollack and I'm the General Manager here at Caroline. I wanted to reach out and apologize for our oversight last night on our end in failing to deliver an outstanding dining experience. This is by no means acceptable or what we stand for as a food and beverage operation. I've shared your feedback with our service team to ensure we utilize your feedback as a learning opportunity. Thank you again and we hope to have the opportunity to serve you in the future.

Report
G
vipGord
Austin
17 reviews
Dined on February 20, 2021
Overall5food5service5ambience5

Excellent food and service. Variety of menu choices for all diners

Caroline Restaurant
Responded on February 22, 2021

Gordon - Thank you for stopping in to dine with us on Saturday. We appreciate the kind words and great to hear that we were able to create a fun and memorable dining experience for you! We look forward to welcoming you back again soon! Have a great week! Kevin Pollack General Manager

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DB
DianaB
1 review
Dined on February 11, 2021
Overall3food3service3ambience3

Just flown into Austin and choose to eat at hotel restaurant. Happy to be able actually dine in a restaurant. Dining capacity restrictions kept the experience low keyed. The food was very good, nice glass of wine and nice waitress. My daughter and I enjoyed our meal at Caroline.

Caroline Restaurant
Responded on February 18, 2021

Hi Diana - Thank you so much for taking the time to review your dining experience with us last Thursday, we appreciate you providing feedback. While I'm glad you enjoyed your time with us, I wanted to reach out and see where we fell short as we strive to make every guest experience a 5 star experience. We sincerely appreciate your feedback and look forward to hearing from you soon. Thank you again. Kevin Pollack General Manager

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OT
OpenTable Diner
Austin
3 reviews
Dined on February 7, 2021
Overall5food5service5ambience5

ABSOLUTELY AMAZING!

Caroline Restaurant
Responded on February 11, 2021

Thank you for choosing to dine with us for brunch on Sunday! We appreciate you taking the time to review your experience with us! Great to see were able to provide your party with an absolutely amazing experience with both food and service! We're already looking forward to next time! Kevin Pollack General Manager

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AW
vipAWilson
Austin
18 reviews
Dined on February 6, 2021
Overall5food4service5ambience4

The atmosphere is fun and upbeat. We love the deviled eggs with the jalapeño crisp. The spicy corn dip is a repeat and we have each time we return. Fun place for a date or just dinner out.

Caroline Restaurant
Responded on February 9, 2021

AWilson - Thanks for spending you Saturday evening with us over the weekend! We appreciate the kind words and the 5 star rating! Great to hear you enjoyed our Spicy Deviled Eggs and Roasted Sweet Corn Dip! We look forward to welcoming you back again soon! Kevin Pollack General Manager

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OT
OpenTable Diner
Austin
3 reviews
Dined on February 6, 2021
Overall5food5service5ambience5

Great service and food.

Caroline Restaurant
Responded on April 11, 2021

Thank you for taking the time to share your feedback with the 5 star rating! Great to hear you enjoyed your time with us at Caroline! We look forward to serving you again soon! Kevin Pollack General Manager

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d
vipdixiem
Austin
15 reviews
Dined on January 30, 2021
Overall5food5service5ambience5

This was our second visit to Caroline's. We had a special occasion and wanted to celebrate someplace special! Our friends loved it.

Caroline Restaurant
Responded on February 12, 2021

Dixie - Thank you for the 5 star rating! We appreciate you taking the time to review your experience with us. Great to hear that we were able to create a memorable celebration for you and your friends on Saturday, 1/30. We look forward to welcoming you back again soon! Kevin Pollack General Manager

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FAQs

Caroline Restaurant offers takeout which you can order by calling the restaurant at (512) 982-6766.

Caroline Restaurant is rated 4.3 stars by 546 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.