Caroline Restaurant

4.2
534 Reviews
$30 and under
American
Step into Caroline - your neighborhood restaurant, coffeehouse and bakery in the heart of downtown Austin. Caroline is a great choice for a quick bite, cocktail, or a sit-down meal. Whatever the occasion, Caroline is the ultimate dining destination and meeting place for those who live, work and play in downtown Austin.

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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 534 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.0
food
4.3
service
4.4
ambience
4.0
value
Noise · Moderate
75% of people would recommend it to a friend
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OpenTable Diner
Austin
1 review
Dined 3 days ago
Overall5food5service4ambience5

It was fantastic

OT
OpenTable Diner
Dallas
4 reviews
Dined on June 15, 2021
Overall4food4service4ambience5

Drinks and apps were amazing, but we weren’t very impressed with our entrees (chicken enchiladas or wild mushroom Bolognese).

Caroline Restaurant
Responded 6 days ago

Thank you for taking the time to review your experience with us. While I'm glad to hear you enjoyed your drinks and apps, I wanted to reach out and apologize that we missed the mark with your entrée selections. I've also shared your review with our culinary team to ensure we learn from your feedback and improve our operations moving forward. Thank you again and I hope we'll have the opportunity to serve you again in the future! Kevin Pollack General Manager

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LJ
LauraJ
Austin
1 review
Dined on June 2, 2021
Overall3food2service3ambience4

Food wasn’t great, especially for the price. The smoked chicken sandwich was dry, fries were warm (not hot) and kinda limp. For me it was like eating at Jason’s Deli, only pricier. Definitely didn’t live up to the hype.

Caroline Restaurant
Responded on June 4, 2021

Laura - Thank you for taking the time to review your visit with us. I'd like to personally apologize for falling short of expectations with both food quality and service. Please understand this is by no means acceptable or what we stand for as a food and beverage establishment. I've also shared your feedback with our culinary and service teams to ensure we learn from this missed opportunity. Thank you again. Kevin Pollack General Manager

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OT
OpenTable Diner
1 review
Dined on May 31, 2021
Overall5food5service5ambience5

La comida estuvo deliciosa.

Caroline Restaurant
Responded on June 2, 2021

Thank you for taking the time to review your dining experience with us! We look forward to welcoming you back to Caroline again soon! Have a great week! Kevin Pollack General Manager

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OT
OpenTable Diner
1 review
Dined on May 28, 2021
Overall3food2service5ambience5

The ambiance was amazing and we thoroughly enjoyed our time there. The vibe alone left us expecting amazing food but unfortunately that fell short. The deviled eggs could use some help and the corn dip was also very bland. Because of the apps we decided not to give the entrees a go and headed over to The Roaring Fork at our hotel. Much better decision!

Caroline Restaurant
Responded on May 30, 2021

Thank you for taking the time to review your dining experience with us. I wanted to reach out and personally apologize for falling short of expectations during your time at Caroline. I've shared your feedback with our culinary team to ensure we learn from this missed opportunity and hope to have the opportunity to serve you again soon. Kevin Pollack General Manager

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OT
OpenTable Diner
Austin
1 review
Dined on May 27, 2021
Overall5food5service5ambience5

Our server was so so lovely. The food was amazing. However I wish there were more salad dressings to choose from. The drinks were awesome, so tasty. The baked wings were fabulous! And the fries were so spot on.

Caroline Restaurant
Responded on June 2, 2021

Thank you for stopping in to dine with us on 5/27. We appreciate you taking the time to review your experience with us and provide some feedback. I've also passed your review on to our culinary team, glad to hear that you enjoyed our Baked Chicken Wings! We'll see you next time! Kevin Pollack General Manager

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T
vipTrish
Houston
6 reviews
Dined on May 21, 2021
Overall3food2service2ambience3

Inexperienced waiter. They forgot to put the sauce on the schnitzel. Bathrooms not on the main floor. Extremely limited menu.

Caroline Restaurant
Responded on May 23, 2021

Hi Trish - Thank you for taking the time to review your experience with us on Friday night. I wanted to reach out and personally apologize for falling short of expectations with both food and service. Please understand this is by no means what we stand for as a food and beverage operation. I've shared your feedback with our culinary and service teams to ensure we learn from your experience and continue to improve. Thank you again. Kevin Pollack General Manager

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LC
LouisC
Austin
2 reviews
Dined on May 19, 2021
Overall5food5service5ambience5

Awesome service! Aaron was one of the best servers I’ve ever had.

Caroline Restaurant
Responded on May 20, 2021

Louis - Thank you for stopping in to dine with us on Wednesday and recognizing Aaron for his amazing service! I've also shared your review with our service team to ensure we recognize Aaron for his efforts! We hope to see you again soon! Kevin Pollack General Manager

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DC
DeborahC
Los Angeles
4 reviews
Dined on May 17, 2021
Overall3food3service3ambience3

Caroline was fine. But with all the other amazing food in Austin, this was not a favorite. Just a normal restaurant in a hotel lobby. Nothing that wowed us. We were there on Monday morning. Perhaps the weekend brunch brings the wow factor.

Caroline Restaurant
Responded on May 18, 2021

Deborah - Thank you for stopping in to dine with us on Monday. I wanted to reach out and personally apologize for falling short of expectations during your time with us yesterday. I've also shared your review with our culinary and service teams to ensure we utilize your feedback as a learning opportunity moving forward. Thank you again. Kevin Pollack General Manager

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MG
vipMelissaG
Austin
12 reviews
Dined on May 8, 2021
Overall5food5service5ambience5

Food is great! Service is amazing! Everything on the menu is good but I highly recommend the Wagyu burger.

Caroline Restaurant
Responded on May 12, 2021

Melissa - We appreciate your rave review and choosing to dine with us over the weekend! Great to hear you enjoyed our Brush Creek Wagyu Burger and we were able to create a memorable dining experience for you! Stop in and see us again soon! Kevin Pollack General Manager

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K
Kindwavesofadventure
Austin
5 reviews
Dined on April 30, 2021
Overall5food5service5ambience5

My husband and I enjoyed my birthday dinner here! The food was very good! We will definitely be back to visit. @Kindwavesofadventure

Caroline Restaurant
Responded on May 5, 2021

@Kindwavesofadventure - Thank you for taking the time to share your experience with the OT community! We appreciate your kind words and support! Great to hear that we were able to provide you with a memorable dining experience for your birthday! Stop in and see us again soon! Kevin Pollack General Manager

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B
Birthday44
Austin
9 reviews
Dined on April 30, 2021
Overall5food5service5ambience5

The service was great! From the moment that we walked into the door and greeted by the hostess all the way from when we left. It was fantastic!

Caroline Restaurant
Responded on May 5, 2021

Birthday44 - Thank you for the rave review! Great to hear you enjoyed your time at Caroline from start to finish! We look forward to the opportunity to serve you again soon! Kevin Pollack General Manager

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KS
KSmith
Las Vegas
1 review
Dined on April 24, 2021
Overall3food4service2ambience3

The food and the ambience/design of the restaurant are nice but we had very bad service (just inexperience it seemed like from my POV) and the overall "scene" doesn't align with a nice restaurant. There were at least 3 tables that had 10+ people celebrating a birthday or bachelorette and while good for them- it does make the restaurant a lot more noisy, and quite frankly more rowdy and bar-like than I prefer for a nice dinner out.

Caroline Restaurant
Responded on April 27, 2021

Hello - Thank you for taking the time to leave us feedback from your time with us on Saturday evening. Our guests' feedback is a tool we utilize to improve our operation. I wanted to apologize for the lack of attention and service provided during your visit. We strive to make every guest interaction a 5 star experience, and it appears we fell short here. I've also shared your feedback with our service team to ensure we learn from this experience. Kevin Pollack General Manager

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CT
CurtisT
Austin
3 reviews
Dined on April 16, 2021
Overall5food5service5ambience5

N/A. Very lively atmosphere and right off Congress.

Caroline Restaurant
Responded on April 21, 2021

Curtis - We are so happy to hear that you enjoyed your time with us last Friday night! Thank you for taking the time to share your experience with others! We look forward to welcoming you back to Caroline soon! Kevin Pollack General Manager

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OT
OpenTable Diner
Austin
1 review
Dined on April 15, 2021
Overall5food5service5ambience5

Our server Olivia was great!

Caroline Restaurant
Responded on April 17, 2021

Thank you so much for reviewing your visit with us on Thursday, we appreciate you recognizing Olivia for her awesome service! She's one of our newest additions to our service team! We look forward to welcoming you back to Caroline again soon! Kevin Pollack General Manager

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SB
SusanB
Dallas
1 review
Dined on April 3, 2021
Overall5food5service5ambience5

Great appetizers and custom cocktails! Had a reservation and were seated immediately. Service was very good with food out in a timely fashion.

Caroline Restaurant
Responded on April 5, 2021

Hi Susan! Thank you so much for the kind words and rave review! We appreciate your sincerity and taking the time to provide us with valuable feedback! Great to hear that we were able to create an outstanding dining experience for you! Kevin Pollack General Manager

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OT
vipOpenTable Diner
Dallas
1 review
Dined on March 13, 2021
Overall1food1service1ambience5

Food had no flavor. Service was slow

Caroline Restaurant
Responded on March 19, 2021

Thank you for choosing to dine with us on Saturday. I wanted to personally apologize as we fell gravely short of expectations during your visit. Please understand this is my no means acceptable or what we believe in here at Caroline. Would you mind providing some additional insight into your experience as we utilize our guest feedback as a learning opportunity for our staff. I look forward to your response. Kevin Pollack General Manager

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o
opentablemk
Houston
1 review
Dined on March 7, 2021
Overall3food3service3ambience3

Booked Caroline after seeing high ratings but underwhelmed by the food. It seemed a little bland to me. There are about ten tables outside for outdoor seating and the indoor dining space was spacious from what I could see.

Caroline Restaurant
Responded on March 10, 2021

Thank you for taking the time to review your dining experience with us on Sunday for brunch. We appreciate you providing feedback. I'd like to apologize for falling far short of expectations with both food quality and service. I can assure your experience at brunch was a one-off experience and not what we stand for here at Caroline. I'm confident that we will have a better showing should we have the opportunity to serve you again in the future. Kevin Pollack General Manager

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M
Maddiebbbbb
Milwaukee
2 reviews
Dined on March 5, 2021
Overall4food4service3ambience5

Server was really slow and it wasn’t very busy. Good and wine was good though.

Caroline Restaurant
Responded on March 10, 2021

Hi Maddie - Thank you for choosing to dine with us on Friday night, we appreciate your support! I'd like to apologize that we fell short with service expectations during your visit. I've shared your feedback with our service team to ensure we learn from your feedback and continue to improve our operation. We hope to have the opportunity to serve you again soon. Kevin Pollack General Manager

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j
jsvera
1 review
Dined on February 26, 2021
Overall2food1service2ambience4

Server checks on bigger parties more often. Waited 30 minutes for my check so I could leave. Food is a little pricey for what you get. Relatively no flavor in a lot of the food there. Will not be coming back ever again.

Caroline Restaurant
Responded on February 28, 2021

jsvera - Thank you for taking the time to review your visit with us on Friday night. I'd like to apologize for falling gravely short of expectations during your time with us. Please be assured this is not what we stand for as a food and beverage operation and is unacceptable for our service standards. I've shared your review with our culinary and service teams to ensure your experience remains an isolated incident moving forward. Thank you again. Kevin Pollack General Manager

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T
Thomas
1 review
Dined on February 26, 2021
Overall5food5service5ambience5

Made a reservation for a birthday dinner and she loved it! Great food and atmosphere.

Caroline Restaurant
Responded on February 27, 2021

Thank you for the kind words, Thomas! We appreciate you choosing us to celebrate for the birthday celebration. Great to see that we were able to create a memorable evening for you! Stop in and see us again soon! Kevin Pollack General Manager

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OT
OpenTable Diner
St. Louis
1 review
Dined on February 25, 2021
Overall1food3service1ambience4

Waited 25 min with no server coking to our table, so ended up just leaving.

Caroline Restaurant
Responded on February 26, 2021

Hello - My name is Kevin Pollack and I'm the General Manager here at Caroline. I wanted to reach out and apologize for our oversight last night on our end in failing to deliver an outstanding dining experience. This is by no means acceptable or what we stand for as a food and beverage operation. I've shared your feedback with our service team to ensure we utilize your feedback as a learning opportunity. Thank you again and we hope to have the opportunity to serve you in the future.

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G
vipGord
Austin
17 reviews
Dined on February 20, 2021
Overall5food5service5ambience5

Excellent food and service. Variety of menu choices for all diners

Caroline Restaurant
Responded on February 22, 2021

Gordon - Thank you for stopping in to dine with us on Saturday. We appreciate the kind words and great to hear that we were able to create a fun and memorable dining experience for you! We look forward to welcoming you back again soon! Have a great week! Kevin Pollack General Manager

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DB
DianaB
1 review
Dined on February 11, 2021
Overall3food3service3ambience3

Just flown into Austin and choose to eat at hotel restaurant. Happy to be able actually dine in a restaurant. Dining capacity restrictions kept the experience low keyed. The food was very good, nice glass of wine and nice waitress. My daughter and I enjoyed our meal at Caroline.

Caroline Restaurant
Responded on February 18, 2021

Hi Diana - Thank you so much for taking the time to review your dining experience with us last Thursday, we appreciate you providing feedback. While I'm glad you enjoyed your time with us, I wanted to reach out and see where we fell short as we strive to make every guest experience a 5 star experience. We sincerely appreciate your feedback and look forward to hearing from you soon. Thank you again. Kevin Pollack General Manager

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OT
OpenTable Diner
Austin
3 reviews
Dined on February 7, 2021
Overall5food5service5ambience5

ABSOLUTELY AMAZING!

Caroline Restaurant
Responded on February 11, 2021

Thank you for choosing to dine with us for brunch on Sunday! We appreciate you taking the time to review your experience with us! Great to see were able to provide your party with an absolutely amazing experience with both food and service! We're already looking forward to next time! Kevin Pollack General Manager

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AW
vipAWilson
Austin
18 reviews
Dined on February 6, 2021
Overall5food4service5ambience4

The atmosphere is fun and upbeat. We love the deviled eggs with the jalapeño crisp. The spicy corn dip is a repeat and we have each time we return. Fun place for a date or just dinner out.

Caroline Restaurant
Responded on February 9, 2021

AWilson - Thanks for spending you Saturday evening with us over the weekend! We appreciate the kind words and the 5 star rating! Great to hear you enjoyed our Spicy Deviled Eggs and Roasted Sweet Corn Dip! We look forward to welcoming you back again soon! Kevin Pollack General Manager

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OT
OpenTable Diner
Austin
3 reviews
Dined on February 6, 2021
Overall5food5service5ambience5

Great service and food.

Caroline Restaurant
Responded on April 11, 2021

Thank you for taking the time to share your feedback with the 5 star rating! Great to hear you enjoyed your time with us at Caroline! We look forward to serving you again soon! Kevin Pollack General Manager

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d
vipdixiem
Austin
15 reviews
Dined on January 30, 2021
Overall5food5service5ambience5

This was our second visit to Caroline's. We had a special occasion and wanted to celebrate someplace special! Our friends loved it.

Caroline Restaurant
Responded on February 12, 2021

Dixie - Thank you for the 5 star rating! We appreciate you taking the time to review your experience with us. Great to hear that we were able to create a memorable celebration for you and your friends on Saturday, 1/30. We look forward to welcoming you back again soon! Kevin Pollack General Manager

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AG
vipAGS1965
Austin
23 reviews
Dined on January 28, 2021
Overall4food5service5ambience4

Hotel restaurant but excellent food and great service

Caroline Restaurant
Responded on January 30, 2021

AGS1965- Thank you for stopping in to dine with us on Thursday. Great to see we were able to deliver with an exception experience with both food quality and service! We look forward to the opportunity to serve you again soon! Kevin Pollack General Manager

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h
viphannahw
Dallas
24 reviews
Dined on January 24, 2021
Overall5food5service5ambience4

Very good food and attentive service, had a great time!

Caroline Restaurant
Responded on January 24, 2021

Thanks for choosing to spend your Sunday with us, Hannah! We appreciate you taking the time to review your dining experience with us and appreciate the positive feedback! Stop in and see us again next time you're in the downtown area! Kevin Pollack General Manager

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h
hannahh
New York Area
9 reviews
Dined on January 23, 2021
Overall5food4service5ambience4

GREAT team. Wonderful, friendly server. Great drinks, delicious food, welcoming atmosphere. I dined by myself and felt very comfy.

Caroline Restaurant
Responded on January 25, 2021

Hi Hannah - Thanks for stopping in to dine with us on Saturday. We appreciate you taking the time to leave a 5 star review and provide us with feedback! Very pleased to see that we were able to create a safe, welcoming, and enjoyable experience for you! Stop in and see us again next time you're in the downtown area! Cheers! Kevin Pollack General Manager

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OT
OpenTable Diner
1 review
Dined on January 22, 2021
Overall3food5service2ambience3

our seating was in a weird spot and service was a little bad but food was so good.

Caroline Restaurant
Responded on January 29, 2021

Thank you for choosing to dine with us last Friday. We appreciate you taking the time to review your experience with us. I wanted to reach out and apologize for falling short of service expectations during your visit. Would you be willing to provide additional details about your visit to allow us to better understand where we fell short with service and improve our operation moving forward. Thank you again for the feedback and I look forward to your response. Kevin Pollack General Manager

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CK
CKSF
Austin
1 review
Dined on January 21, 2021
Overall3food2service3ambience4

The ambience in the restaurant was nice, but the food was sub-par at best. At around $50/person, I would have expected much tastier dishes. The corn dip appetizer tasted like someone had opened a can of cream corn, heated it in the microwave and served it with some Tostito's.

Caroline Restaurant
Responded on January 25, 2021

CKSF - Thank you for choosing to dine with us on Thursday. While I'm glad you enjoyed the Caroline ambience, I'd like to personally apologize for falling far short of expectations relating to food and service during your visit. Rest assured, this is by no means what we stand for as a food and beverage establishment. I've also shared your feedback with our chef team to ensure we correct the issue with our Roasted Sweet Corn Dip. Again, thank you for the feedback. Kevin P General Manager

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OT
OpenTable Diner
1 review
Dined on January 17, 2021
Overall5food5service3ambience4

The food was sooooo good with large portions our server seemed stressed and kept getting our drink order mixed up .

Caroline Restaurant
Responded on February 2, 2021

Thank you for spending Sunday brunch with us on the 17th, we appreciate the support with a 5 star rating and feedback from your visit. In an effort to continuously improve our operation, I've shared your feedback with our service team to ensure our staff is providing an amazing experience to every guest we serve. We look forward to the opportunity to serve you again soon! Thank you again for the feedback. Kevin Pollack General Manager

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MS
MauricioS
1 review
Dined on January 17, 2021
Overall1food1service2ambience3

Nice place with bad and over priced food. They served my Benedict’s eggs dry.

Caroline Restaurant
Responded on January 19, 2021

Mauricio - Thank you for choosing to dine with us for brunch Sunday. I'd like to personally apologize for falling far short of expectations during your time with us over the weekend. We appreciate you taking the time to review your experience as we utilize our guests' feedback as an opportunity to improve our operation. I've also shared your feedback with our culinary team as well to ensure your experience remains an isolated incident moving forward. Kevin Pollack General Manager

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OT
OpenTable Diner
1 review
Dined on January 15, 2021
Overall3food2service4ambience3

Appetizer and drinks were good, but main course which for us was steak was tough and the flavor was not that great. Loved the service and atmosphere. Would probably just go back for drinks.

Caroline Restaurant
Responded on January 19, 2021

Thank you for taking the time to review your dining experience with us, we appreciate the feedback. While I'm pleased to hear you enjoy your drinks and apps, I'm sorry to see that we fell short with your steak and that we weren't able to make the situation right for you while you were in on Friday. I've also passed your feedback on to our culinary team to ensure we take a closer look at our steak preparation. Thank you again for the feedback. Kevin Pollack General Manager

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d
vipdixiem
Austin
15 reviews
Dined on January 7, 2021
Overall5food5service5ambience5

Our first time trying Caroline's and it was great! The service, the food the atmosphere were all perfect.

Caroline Restaurant
Responded on January 8, 2021

Thanks for stopping in to dine with us on Thursday night! We appreciate the kind words and the five star rating with both food quality and service! We look forward to our next visit together! Kevin Pollack General Manager

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MR
vipManuR
Austin
4 reviews
Dined on January 1, 2021
Overall5food5service5ambience5

So nice to have a warm open space with great service and safe distancing during these times

Caroline Restaurant
Responded on January 6, 2021

Manu - Thank you for the rave review! We appreciate you taking the time to share your feedback with us and we're pleased to hear that we were able to deliver on creating a safe and friendly experience for you and your guests. We look forward to welcoming you back again soon! Kevin Pollack General Manager

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SM
ShayM
Atlanta
1 review
Dined on December 25, 2020
Overall5food5service5ambience5

Perfect. Delicious food, excellent server. Loved rooftop for dinner..

Caroline Restaurant
Responded on December 27, 2020

Shay - Thank you for choosing to spend your Christmas holiday with us at Caroline! Great to hear we succeeded in creating an exceptional dining experience for you and you were able to enjoy our Upstairs at Caroline space! We look forward to welcoming you back next time you're in the downtown area! Kevin Pollack General Manager

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OT
OpenTable Diner
Austin
2 reviews
Dined on December 25, 2020
Overall4food3service5ambience4

The waiter was very attentive. The food took longer to be served and was mediocre for us.

Caroline Restaurant
Responded on December 27, 2020

Thank you for stopping in to dine with us on Christmas Day! We appreciate you taking the time to provide feedback from your experience with us. I'd like to apologize that we fell short in regard to food quality during your visit. Would you mind providing some additional feedback on your menu selections as we utilize our guest reviews as an opportunity to improve our operation. I look forward to your response! Thank you, Kevin Pollack General Manager

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FAQs

Caroline Restaurant offers takeout which you can order by calling the restaurant at (512) 982-6766.

Caroline Restaurant is rated 4.2 stars by 534 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.