Caroline Restaurant

4.6
498 Reviews
$30 and under
American
Step into Caroline - your neighborhood restaurant, coffeehouse and bakery in the heart of downtown Austin. Caroline is a great choice for a quick bite, cocktail, or a sit-down meal. Whatever the occasion, Caroline is the ultimate dining destination and meeting place for those who live, work and play in downtown Austin.

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 498 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.4
food
4.6
service
4.5
ambience
4.3
value
Noise · Moderate
84% of people would recommend it to a friend
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MS
MauricioS
1 review
Dined 4 days ago
Overall1food1service2ambience3

Nice place with bad and over priced food. They served my Benedict’s eggs dry.

Caroline Restaurant
Responded 2 days ago

Mauricio - Thank you for choosing to dine with us for brunch Sunday. I'd like to personally apologize for falling far short of expectations during your time with us over the weekend. We appreciate you taking the time to review your experience as we utilize our guests' feedback as an opportunity to improve our operation. I've also shared your feedback with our culinary team as well to ensure your experience remains an isolated incident moving forward. Kevin Pollack General Manager

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OT
OpenTable Diner
1 review
Dined 6 days ago
Overall3food2service4ambience3

Appetizer and drinks were good, but main course which for us was steak was tough and the flavor was not that great. Loved the service and atmosphere. Would probably just go back for drinks.

Caroline Restaurant
Responded 2 days ago

Thank you for taking the time to review your dining experience with us, we appreciate the feedback. While I'm pleased to hear you enjoy your drinks and apps, I'm sorry to see that we fell short with your steak and that we weren't able to make the situation right for you while you were in on Friday. I've also passed your feedback on to our culinary team to ensure we take a closer look at our steak preparation. Thank you again for the feedback. Kevin Pollack General Manager

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d
dixiem
Austin
8 reviews
Dined on January 7, 2021
Overall5food5service5ambience5

Our first time trying Caroline's and it was great! The service, the food the atmosphere were all perfect.

Caroline Restaurant
Responded on January 8, 2021

Thanks for stopping in to dine with us on Thursday night! We appreciate the kind words and the five star rating with both food quality and service! We look forward to our next visit together! Kevin Pollack General Manager

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MR
ManuR
1 review
Dined on January 1, 2021
Overall5food5service5ambience5

So nice to have a warm open space with great service and safe distancing during these times

Caroline Restaurant
Responded on January 6, 2021

Manu - Thank you for the rave review! We appreciate you taking the time to share your feedback with us and we're pleased to hear that we were able to deliver on creating a safe and friendly experience for you and your guests. We look forward to welcoming you back again soon! Kevin Pollack General Manager

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SM
ShayM
Atlanta
1 review
Dined on December 25, 2020
Overall5food5service5ambience5

Perfect. Delicious food, excellent server. Loved rooftop for dinner..

Caroline Restaurant
Responded on December 27, 2020

Shay - Thank you for choosing to spend your Christmas holiday with us at Caroline! Great to hear we succeeded in creating an exceptional dining experience for you and you were able to enjoy our Upstairs at Caroline space! We look forward to welcoming you back next time you're in the downtown area! Kevin Pollack General Manager

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OpenTable Diner
Austin
2 reviews
Dined on December 25, 2020
Overall4food3service5ambience4

The waiter was very attentive. The food took longer to be served and was mediocre for us.

Caroline Restaurant
Responded on December 27, 2020

Thank you for stopping in to dine with us on Christmas Day! We appreciate you taking the time to provide feedback from your experience with us. I'd like to apologize that we fell short in regard to food quality during your visit. Would you mind providing some additional feedback on your menu selections as we utilize our guest reviews as an opportunity to improve our operation. I look forward to your response! Thank you, Kevin Pollack General Manager

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JA
JeannineA
1 review
Dined on December 25, 2020
Overall5food5service5ambience5

The service was excellent, our waiter was exceptional. We were seated promptly upon arrival and were given an ample amount of time to review the menu and make our dinner selections. Overall it was a delightful experience.

Caroline Restaurant
Responded on December 27, 2020

Jeannine - Thank you so much for the kind words and the five star rating! It's great to hear that we were able to create a memorable dining experience for you and your guests on Christmas Day! I've also passed your review on to our service team to ensure we recognize them for their efforts over the holiday weekend! Stop in and see us again soon! Kevin Pollack General Manager

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LR
LeslieR
1 review
Dined on December 24, 2020
Overall3food2service5ambience4

Refer? our server was great. We were glad to have a place open on Christmas Eve. Hubs wagu burger was excellent. Unfortunately, my chicken schnitzel fell far short. Portion was plentiful, but was topped with a rather tasteless Artisinsal lettuce “dump”. Chicken was well cooked just zero seasonings and no “sauce”-super dry. Ate less than half.. read the reviews and order accordingly.

Caroline Restaurant
Responded on December 26, 2020

Thank you for taking the time to provide feedback from your experience with us, Leslie. While I'm glad to hear we were able to deliver with an outstanding service experience, I'd like to personally apologize for falling short with food quality and that we weren't able to correct this for you while you were with us. I've also shared your feedback with our culinary team to ensure your experience remains an isolated incident moving forward. Thank you again. Kevin Pollack General Manager

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OpenTable Diner
1 review
Dined on December 24, 2020
Overall5food5service5ambience5

Food was great and the service was awesome! Our waiter (katelyn I think) was great! Really positive experience and we would go back for sure!

Caroline Restaurant
Responded on December 27, 2020

Thank you for stopping in to spend Christmas Eve with us! Great to hear we were able to create a safe and memorable experience for you and your guests! We look forward to welcoming you back again soon! Kevin Pollack General Manager

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OpenTable Diner
Las Vegas
2 reviews
Dined on December 20, 2020
Overall5food4service5ambience4

Completely adequate job in the demanding millennial downtown brunch scene. Dishes were well above average, blood orange mimosas were on point, and service was well above expected for the venue and time of day. To elaborate on that, when my eggs Benedict plate came out with what seemed to be “hard poached” eggs on top, not only did the server and the kitchen remedy the situation before my wife was barely a quarter through her plate (10 out of 10 for the enchiladas by the way) but then they declined to charge me for my meal at all. That is pride and professionalism. Well done, Caroline!

Caroline Restaurant
Responded on December 23, 2020

Thank you for recognizing Caroline as a downtown brunch destination! We strive to create a memorable experience for each and every one of our guests and will do whatever it takes to ensure any and all issues are corrected in a timely manner as not to impede your dining experience. We look forward to the opportunity to serve you again soon! Enjoy the holiday season! Kevin Pollack General Manager

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GJ
GrandmaJL
Austin
13 reviews
Dined on December 18, 2020
Overall5food5service5ambience5

We are frequent diners at Caroline’s. The food is consistently good. The Wagyu beef burger that they added to the menu a few months ago is excellent. The staff is always friendly and generally attentive.

Caroline Restaurant
Responded on December 21, 2020

GrandmaJL - Thank you for the kind words! We appreciate your loyalty and choosing to dine with us time and time again. Great to hear we consistently deliver on creating a memorable experience for you! We look forward to welcoming you back again soon! Kevin Pollack General Manager

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S
Shari
1 review
Dined on December 12, 2020
Overall1food2service1ambience1

Me and my sister went around 8pm and we waited 15 minutes for water when the place was not busy at all we felt uncomfortable the whole night and everyone made us feel so unwelcome. The food was not terrible but definitely not worth the price I wouldn’t waste my time

Caroline Restaurant
Responded on December 16, 2020

Shari - Thank you for choosing to dine with us last Saturday. My name is Kevin Pollack and I am the General Manager of Caroline. I'd like to personally apologize for falling gravely short of expectations during your time with us. Rest assured, this is by no means acceptable or what we stand for as a restaurant. Would you mind providing additional details from your visit as to utilize your experience as a training opportunity for our staff? Thank you again for the feedback.

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C
Clarkwfc
Austin
13 reviews
Dined on December 12, 2020
Overall5food5service5ambience5

We throughly enjoyed Caroline Restaurant. The service was outstanding and the food was very good. We even made a future reservation while we were there.

Caroline Restaurant
Responded on December 16, 2020

Clark - Thank you for the kind words! Great to see we were able to create a memorable experience for you on Saturday with both food quality and service! I've also shared your review with our service staff to recognize them for their efforts. We look forward to our next visit together! Kevin Pollack General Manager

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LW
LaramieW
1 review
Dined on December 5, 2020
Overall4food3service5ambience5

Service was stellar! Cocktails were great & food was pretty good

Caroline Restaurant
Responded on December 9, 2020

Thank you for stopping in to dine with us last weekend, Laramie. We appreciate you taking the time to review your visit with us! Great to hear we were able to create a memorable service experience for you. We look forward to the opportunity to serve you again soon! Kevin Pollack General Manager

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OpenTable Diner
Austin
1 review
Dined on November 26, 2020
Overall5food5service5ambience5

Thanksgiving

Caroline Restaurant
Responded on December 2, 2020

We appreciate you trusting us to create a safe and memorable Thanksgiving holiday for you and your guests. Thank you for sharing your review with us! We look forward to welcoming you back again soon! Cheers! Kevin Pollack General Manager

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TR
vipTandyR
Dallas
2 reviews
Dined on November 21, 2020
Overall5food5service5ambience5

Great spot with really fresh food and friendly service!

Caroline Restaurant
Responded on November 25, 2020

Tandy - Thank you for taking the time to review your dining experience with us, we appreciate the 5 star review! Great to see we were able to deliver on food great food and outstanding service! We look forward to welcoming you back again soon! Kevin Pollack General Manager

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B
vipBianca
Dallas
3 reviews
Dined on October 31, 2020
Overall2food1service5ambience2

Service was great. Our server was attentive and friendly. But jeez the food is BAD!! We had the corn dip and it was meh. It needed salt. Both entrees were terrible. The steak was greasy and the fish entree didn’t specify that it was fried. Will not be back. It’s way too overpriced for the food quality.

Caroline Restaurant
Responded on November 1, 2020

Bianca - Thank you for dining in with us on Halloween. We appreciate you taking the time to provide feedback from your visit. While I'm glad we were able to create a positive service experience for you, I'd like to apologize for falling gravely short of expectations for food quality. I've shared your feedback with our culinary team to ensure we take a closer look at our steak preparation and get this corrected immediately. Thank you again for the feedback. Kevin Pollack General Manager

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OT
OpenTable Diner
Houston
9 reviews
Dined on October 22, 2020
Overall5food5service5ambience5

Great food and service

Caroline Restaurant
Responded on October 23, 2020

Thank you for reviewing you visit with us this evening! We appreciate you taking the time to share your feedback with us! We look forward to serving you again soon! Kevin Pollack General Manager

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OpenTable Diner
Los Angeles
2 reviews
Dined on October 18, 2020
Overall5food5service5ambience5

Wonderful atmosphere, food, and service. We will definitely be back soon! I went for brunch for the first time last weekend—They have both indoor and outdoor seating, which is nice to have especially right now. I would say it’s more of a dinner/date vibe but breakfast was delicious and I have no complaints whatsoever. Great restaurant :)

Caroline Restaurant
Responded on October 21, 2020

We appreciate the support and the outstanding review! Great to see we were able to deliver with a great brunch experience and create a memorable experience for you with both food and service! We look forward to serving you again soon! Kevin Pollack General Manager

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OpenTable Diner
Columbus
1 review
Dined on October 17, 2020
Overall5food5service5ambience5

Our server Sabrina was amazing :) very grateful for her service! Burrata and the signature Old Fashioned were outstanding as well!

Caroline Restaurant
Responded on October 18, 2020

Thanks for the 5 star review! We appreciate you recognizing Sabrina for her great service! We look forward to serving you again soon! Kevin Pollack General Manager

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GH
GinaH
Austin
5 reviews
Dined on October 17, 2020
Overall5food5service5ambience5

This is my first time dining at Caroline after enjoying the bar several times before. Everything was delicious, especially the Bombs Away, one of my favorite cocktails in town. I ordered the wild mushroom bolognese, it was delicious. All of my dining companions thoroughly enjoyed their meals as well.

Caroline Restaurant
Responded on October 21, 2020

Gina - Thank you for the kind words! Great to hear you enjoyed your our Wild Mushroom Bolognese and Bombs Away! We appreciate you taking the time to share your experience with other diners! We'll see you next time you're in the downtown area! Kevin Pollack General Manager

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V
vipVeggian
Austin
18 reviews
Dined on October 16, 2020
Overall5food5service5ambience5

We always love dinner at Caroline Restaurant. Food is amazing, great wine list and five star service. Thank you, Owen, for providing us with a great dining experience!

Caroline Restaurant
Responded on October 19, 2020

Veggian - Thank you for the rave review! We appreciate you recognizing Owen for his outstanding service and we're pleased to hear we consistently provide you with an enjoyable and memorable dining experience! We look forward to our next visit together! Kevin Pollack General Manager

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HL
HunterL
1 review
Dined on October 9, 2020
Overall3food2service2ambience4

Food is kind of a dressed up frozen joke. Nice atmosphere. Service is typically slow.

Caroline Restaurant
Responded on October 12, 2020

Hunter - I'd like to personally apologize for falling short of expectations during your visit with us. Rest assured, this is by no means what we stand for as a food and beverage operation. If you'd be willing, I'd like to better understand your experience with us to pinpoint where we fell short. We take our guest feedback very seriously to constantly improve our operation. Thank you for taking the time to provide us with feedback. Kevin Pollack General Manager

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S
Snowe
1 review
Dined on October 3, 2020
Overall5food5service5ambience5

Service was wonderful despite our server being a busy bartender. She was awesome.

Caroline Restaurant
Responded on October 6, 2020

Snowe - Thank you for showing your support with a 5 star review! We appreciate the kind words and glad to hear that we were able to provide you with a great service experience. Stop in and see us again soon! Kevin Pollack General Manager

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M
Mack
1 review
Dined on September 20, 2020
Overall5food5service5ambience5

Delicious food and drinks. Kind and prompt servers. Reasonably priced.

Caroline Restaurant
Responded on September 23, 2020

Mack - Thanks for taking the time to review your experience with us! We appreciate the kind words! Glad to see you enjoyed our brunch! Stop in and see us again next time you're in the downtown area! Kevin Pollack General Manager

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OpenTable Diner
1 review
Dined on September 11, 2020
Overall5food2service5ambience3

Food was nothing spectacular, drinks were not very good, space was cute but kind of small and dark, service was great.

Caroline Restaurant
Responded on September 15, 2020

Thank you for reviewing your experience with us. I'd like to apologize for falling short of expectations with food and drink quality. Any additional feedback you'd be willing to provide in regard to food and drink quality would be greatly appreciated as we utilize our guest feedback as an opportunity to improve our operation. Kevin Pollack General Manager

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R
Rush
Las Vegas
4 reviews
Dined on September 7, 2020
Overall5food5service5ambience5

Amazing service and brunch!

Caroline Restaurant
Responded on September 10, 2020

Rush - We appreciate the kind words and taking the time to share a review of your experience with us! Glad to see we were able to create an outstanding brunch experience for you! We look forward to serving you again soon! Kevin Pollack General Manager

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P
Punkasaurus
Dallas
8 reviews
Dined on September 6, 2020
Overall5food5service5ambience5

Awesome spot - loved sitting on the patio and people watching. Brunch was delicious, and the service was wonderful. Loved the frozen mimosas from the upstairs bar, too!

Caroline Restaurant
Responded on September 17, 2020

Punkasaurus - We appreciate the kind words! Thank you for taking the time to share your experience! Great to see we were able to deliver an outstanding dining experience at both Caroline and Upstairs at Caroline! We look forward to your next visit! Kevin Pollack General Manager

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LW
LakiaW
Austin
7 reviews
Dined on August 15, 2020
Overall5food5service5ambience5

The experience here is always great! Great service and always great food!

Caroline Restaurant
Responded on August 16, 2020

Lakia - Thanks for stopping in to see us tonight! We appreciate the kind words and rave review! We look forward to serving you again soon! Kevin Pollack General Manager

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OpenTable Diner
Dallas
1 review
Dined on August 14, 2020
Overall5food5service5ambience5

The wait staff is so incredibly kind. True southern hospitality right here. Thank you so much!

Caroline Restaurant
Responded on August 15, 2020

Thank you for taking the time to leave us a review and dine with us! I've shared your kind words with our service team to recognize them for their efforts! We look forward to serving you again soon! Kevin Pollack General Manager

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OpenTable Diner
1 review
Dined on July 25, 2020
Overall5food5service5ambience5

Great food and great service!!

Caroline Restaurant
Responded on July 31, 2020

Thank you for taking the time to share your experience with the OpenTable community! Great to see we were able to deliver a great experience for you with both food and service! We'll see you soon! Kevin Pollack General Manager

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OpenTable Diner
Austin
4 reviews
Dined on July 11, 2020
Overall5food5service5ambience5

The atmosphere was actually very nice in the restaurant. It was a slower night which allowed for me and my date to have a nice, calm and quiet conversation. We went upstairs afterwards and it was nice up there as well. It was hot and humid but we had a great time, nonetheless.

Caroline Restaurant
Responded on July 17, 2020

Thank you for dining with us and taking the time to share your experience! Great to see we were able to provide you with a safe and memorable dining experience at both Caroline and Upstairs at Caroline! We hope to see you again soon! Kevin Pollack Assistant General Manager

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OpenTable Diner
Dallas
1 review
Dined on July 11, 2020
Overall5food5service5ambience5

Service and food was outstanding

Caroline Restaurant
Responded on July 17, 2020

We appreciate you stopping in to dine with us and the rave review! Great to see we were able to provide you with a great overall dining experience! We look forward to serving you again soon! Kevin Pollack Assistant General Manager

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BS
BrianS
Austin
2 reviews
Dined on July 10, 2020
Overall5food4service4ambience4

Overall nice experience. Had a limited menu due to COVID, but enjoyed it nonetheless. Food was good. Ambience was nice and Upstairs at Caroline is lovely for an after meal drink.

Caroline Restaurant
Responded on July 17, 2020

Brian - Thank you for taking the time to review your experience with us! Glad to see we were able to create a memorable and relaxing experience for you. We look forward to our next visit together! Kevin Pollack Assistant General Manager

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OpenTable Diner
1 review
Dined on July 5, 2020
Overall1food1service1ambience1

They should specify on their website that they are operating on a reduced menu. The food choices available were very scarce. Nice atmosphere but terrible menu.

Caroline Restaurant
Responded on July 17, 2020

I wanted to reach out to personally apologize for falling short of expectations on your recent visit. Since your visit we have added back the Caroline classic dishes to round out our menu more evenly. I'm confident your next visit with us will be a much more memorable experience. Kevin Pollack Assistant General Manager

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F
vipFoodie
Austin
6 reviews
Dined on June 27, 2020
Overall4food3service4ambience4

We were so excited about going somewhere we hadn't been. The appetizers were delicious so we had high hopes for our main course (chicken schnitzel) but were sorely disappointed as it was so bland.

Caroline Restaurant
Responded on July 17, 2020

Foodie - Thank you for trusting us to create a safe and memorable dining experience for you. I'd like to personally apologize for falling short of expectations on food quality. I've shared your feedback with our culinary team to ensure your experience remains an isolated incident moving forward. We look forward to our next visit together! Kevin Pollack Assistant General Manager

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OpenTable Diner
Manitoba
1 review
Dined on March 9, 2020
Overall4food5service4ambience5

In Austin for work, so looked for a restaurant for solo dining. The atmosphere was great for this! It was loud, but that was perfect for pretending to eat with others. The beet carpaccio was amazing!!

Caroline Restaurant
Responded on March 11, 2020

Thank you for the great review and sharing you experience with others! Great to see you enjoyed that Caroline vibe! We look forward to serving you again soon! Kevin Pollack Assistant General Manager

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J
Justin
Austin
3 reviews
Dined on March 9, 2020
Overall3food2service4ambience4

The food was just okay. The space is well designed, aesthetically pleasing, and inviting. However, the cost was not indicative of the food quality.

Caroline Restaurant
Responded on March 17, 2020

Justin - Thank you for taking the time to review your experience with us. We appreciate you taking the time to provide us with feedback. We do also offer happy hour from 3p-6p Monday through Friday with discounted food and drinks. We hope to see you again soon. Kevin Pollack Assistant General Manager

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OpenTable Diner
New York Area
11 reviews
Dined on March 4, 2020
Overall5food5service5ambience5

We had a wonderful time. Were greeted happily even though we were 30 minutes early for our reservation. They seated us quickly and were attentive. Thank you. Also were mindful of offering vegan options 😊

Caroline Restaurant
Responded on March 11, 2020

Thank you for taking the time to review your experience with us! Glad to see we were able to provide you with some great vegan options during your meal! We look forward to serving you again soon! Kevin Pollack Assistant General Manager

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OpenTable Diner
Austin
1 review
Dined on March 3, 2020
Overall4food5service4ambience4

Quick bite with a corporate office coworker to discuss the Austin area. Great location, great food, good service and always busy. Loud enough to be considered a dull roar, not that I’m complaining. The seating was less than comfortable in the entryway, not my favorite spot in a restaurant but we made it work. I’ll go back, it’s a great spot with a good selection, why not!

Caroline Restaurant
Responded on March 5, 2020

Thank you for taking the time to review your experience with us! We appreciate the feedback and kind words regarding your service experience. We're always happy to get you to the most comfortable place preferred in the dining room or Coffeehouse area, please let our host/hostess know on your next visit! We look forward to serving you again soon! Kevin Pollack Assistant General Manager

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FAQs

Caroline Restaurant offers takeout which you can order by calling the restaurant at (512) 982-6766.

Caroline Restaurant is rated 4.6 stars by 498 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.