Caroline

Commentaires sur le restaurant Caroline de personnes qui y ont mangé. Selon des cotes récentes.

1. N

   Nathan

   Dallas1 commentaire

   3.0

   Y est allé il y a 2 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 4
   4. Ambiance 4

   Fun spot but the food is pretty mid. The drinks are fun, so I would recommend eating somewhere else and checking out the bar upstairs!
   

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2. G

   G VIP

   Londres76 commentaires

   2.0

   Y est allé il y a 4 jours

   1. Cote globale 2
   2. Nourriture 2
   3. Service 2
   4. Ambiance 2

   Let’s see. We show up for our lunch reservation early. 10 minutes later, still no drinks. Water says bar is slow. He still forgot one drink. We gave up. Food was just OK. $20 tacos and burgers. Nothing special. I go to get car at valet. I’m told to go upstairs to 2nd floor and pay. I take elevator up, and no one is at the desk. I wait 5 minutes, pay, then go downstairs. My car is still not ready. I ask and the guy gives me keys to a different car. I say that’s not mine. I wait another 5 minutes. This is why we haven’t been back to Caroline’s in 3 years.
   

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3. K

   KARINA VIP

   México8 commentaires

   5.0

   Y est allé il y a 5 jours

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   The food was delicious and the service excellent. We had a great time.
   

   CarolineA répondu il y a 4 jours

   Hi! We are so happy to hear you had a great experience with us. Please come visit again soon! Cheers, Wes Brown Caroline Restaurant Manager
   

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4. V

   Virginia VIP

   San Antonio7 commentaires

   2.0

   Y est allé le 26 avril 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 4
   4. Ambiance 3

   Experience did not meet our expectations. Valet parking hard to find. Food not special. Noise level very unpleasant for older clients.
   

   CarolineA répondu le 30 avril 2025

   Thanks for visiting us, Virginia. We're sorry to hear that your experience at Caroline didn't meet your expectations. We strive to provide an exceptional dining experience and it's clear we fell short this time. We also understand your concerns about valet parking and the noise level. Your feedback is invaluable to us as we continually strive to improve our guests' experiences. We hope to have the opportunity to serve you again and provide a better experience. The Management Team at Caroline.
   

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5. E

   Edith

   Austin1 commentaire

   5.0

   Y est allé le 25 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   Really good food. Went before a concert, service was quick and polite. Try the burger and the chicken wings. Very pretty place.
   

   CarolineA répondu le 30 avril 2025

   Thanks for visiting us, Edith! We're thrilled to hear you enjoyed the food and found our place to be lovely. It's great to know that our service met your expectations. We always strive to provide quick and polite service, so we're glad to see we hit the mark for you. We appreciate your feedback and look forward to serving you again soon!
   

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6. A

   Angelica

   San Francisco7 commentaires

   1.0

   Y est allé le 25 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 2

   We had a terrible experience, the server Anna Maria seemed to avoid us at times, my daughter accidentally spilled her drink , she never offered to get her something else. She never brought napkins to clean it , I had to flag down a bus boy to clean and I literally had to get up and walk to the back of the restaurant to get replacement napkins. She never offered to refill our drinks. I ordered a salad with salmon it was dry , when I asked for more salad dressing she said “ it’s already on there “, then she asked me which kind I wanted I told her and she brought me 2 different dressings. It was almost like she was having trouble understanding, it was kind of loud so maybe she could t hear but either way it felt like she didn’t want to be bothered. We will never go back.
   

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   CarolineA répondu il y a 4 jours

   Hi Angelica, Thank you for taking the time to share your experience with us. We’re truly sorry to hear that your visit did not meet expectations and that you and your family were made to feel overlooked. That is never the experience we aim to provide. Please accept our sincere apologies for the service issues you encountered, especially in a moment when a little extra care and attentiveness would have gone a long way. Your feedback regarding the interaction with your server, the handling of your daughter’s spill, and the confusion around your meal and drink refills is deeply concerning, and we take it seriously. We are committed to using this as a learning opportunity with our team to ensure no guest leaves feeling this way again. Kindly, Wes Brown Caroline Restaurant Manager
   

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7. c

   clinton

   Austin1 commentaire

   2.0

   Y est allé le 25 avril 2025

   1. Cote globale 2
   2. Nourriture 3
   3. Service 2
   4. Ambiance 3

   Very slow, they got part of our order wrong and they had no cash on hand for change and had to wait for them to get it. Food was ok nothing special. The hamburger meat was good quality.
   

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8. L

   Louise

   Austin14 commentaires

   5.0

   Y est allé le 21 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our dinner was delicious! The chicken schnitzel is my go to dish. The server was friendly, knowledgeable and made our visit enjoyable. Love coming here before shows at The Paramount.
   

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   CarolineA répondu le 23 avril 2025

   Hi Louise, We're thrilled to hear that you enjoyed your dinner at Caroline! It's great to know that our chicken schnitzel is your go to dish. We're also pleased that our service met your expectations. We strive to make every visit enjoyable, especially when there are shows at the Paramount nearby. We look forward to welcoming you back soon!
   

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9. r

   richard

   Philadelphie 4 commentaires

   5.0

   Y est allé le 20 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 4

   Great meal , large portions, & I thought great prices on food and a bottle of wine
   

   CarolineA répondu le 21 avril 2025

   Hi! We are so happy to hear you had a great experience with us. Please come visit again soon! Cheers, Wes Brown Caroline Restaurant Manager
   

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10. F

    Fernando

    Austin1 commentaire

    5.0

    Y est allé le 15 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    I usually get overwhelmed by loudness but the Caroline was so fun and lively and I enjoyed it a lot! The food was very good and the service was outstanding! We are from out of town and look forward to visiting again and again!
    

    CarolineA répondu le 21 avril 2025

    Thanks for the review, Fernando! We're thrilled to hear that you had a great time at Caroline and enjoyed the lively atmosphere. It's wonderful to know that you found our food to your liking and our service outstanding. We're always here to make you feel at home when you're out of town. We look forward to welcoming you back on your next visit. Cheers!
    

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