- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Waitstaff wear masks
- Sick staff prohibited in the workplace
- Staff temperature check required
The place was very busy, which is a good thing. It seemed like they had enough employees, maybe too many, but the drinks took about 20 minutes to get even though we were right in the bar. The food was good but I think they put my daughters steak on my husbands plate and vise versa... Hers was under cooked and his over cooked. I had Chicken Parm, for an Italian restaurant and being Carbone's I thought it would be like the Hartford Carbone's but it was not, it was ok, but not great.
I would go back, its a hopping place and nice people just not the best last night and for the prices it should be better.
The best restaurant in town! Consistently amazing and wonderful service. Would go every night if I could!
Birthday gift from my wife.
Had the short ribs which were excellent! Also they make the best polenta
We ate in the outside seating, which was a nice setup. There was unfortunately only one waiter for the whole tent. Service was slow and lacked attention to detail (water refills, utensils, bread for the table at the beginning, didn’t tell us about the specials).
Salads and the short rib pizza were very good. The filet mignon came out mildly warm. It was clear that the plate had been sitting for some time in the kitchen before service, which was disappointing, given the price tag.
Desserts need a revamp. We had the “cannoli Napoleon” which fell short. The cookie tasted overly strong of liqueur. And the waffle sundae was just okay. Our cappuccinos were very good.
Overall, a disappointing meal for our anniversary and it was just ok / not great for what we were expecting of Carbone’s and for the price.
Great food, wonderful ambiance and excellent service! How much more can you ask for. Will definitely be back and recommend. Always loved Carbone Hartford and know this will be a new favorite location.
Service was spectacular and the food is amazing!
Husband loved his steak my sweet potato gnocchi was not hot and Brussel sprouts were not cooked… .
The server was great!
Great meal and service!
Had a nice dinner and enjoyed our experience thank you
Took my wife to Carbone's Prime for her Birthday, she loved everything about Carbone's, the food, atmosphere, and service were all excellent. We'll definitely go back!
Waited until after our reservation time for a table in the middle of the restaurant.
Best happy hour in the area! Our favorite spot to meet up after work after a long week. Waitstaff is knowledgeable and top notch.
We were all incredibly impressed with the quality of food and will return for more special occasion celebrations
Food is always amazing! The waffle sundae is the best!
I would say overall the food was overrated. No issues with service or experience, but if you’re charging top dollar for the food it should be worth top dollar. There are significantly better options in this area and I’ll be going there.
Food was really good, especially the mussels in white wine appetizer. Went in for a late night dinner.
Girlfriends birthday, food was amazing and service was top notch plan on making another dinner reservation soon.
Went here to celebrate a birthday and it was wonderful. Kat our waitress was outstanding and really made the experience. The food was wonderful, from appetizers, to entrees, and dessert. Upscale service and food with a somewhat relaxed vibe. We will definitely be returning again soon.
Food was delicious and our waiter was very attentive. We will be back
Filet, Rissoto, and Chicken Parms were phenominal.
Food overpriced average taste very small portions ( Full plate of rice with only four shrimps in it )
food was outstanding as well as the service. Cod crusted lobster fantastic!
Very good ribeye. dined on a Thursday evening and it was hoppin'
Had a great time with a dear old friend. Thank you!
Absolutely loved this restaurant! First time dinner here and we loved every aspect of this experience. The service was exceptional (Zachary) so polite and friendly and professional. Food was delicious to include an incredible wine selection. Everything was prepared and served timely and we were thrilled with the entire meal. We will definitely return for dinner and would highly recommend this restaurant. Five stars. ⭐️⭐️⭐️⭐️⭐️
Food was so good. The new menu options are great. I love that have more GF dishes.
The bartenders are so friendly and helpful with the menu and drink specials.
Great spot !! We arrived very early and staff was great to get us a seat ! Our waiter Steve was AMAZING . Food was delicious / drinks were soooo yummy . Definitely going back !!
Great food all the time. Service is the best. Love love love this place. Our special nite celebration go to place.
This is my all time favorite restaurant. Worth the price the flavors are so good. My favorite spot EVER!!!
The rigatoni with shrimp and sausage and my dish with chicken, fontina cheese, mushrooms and roasted red peppers were both excellent. Our waiter Zachery was very helpful.
Steak was cooked incorrectly. Server immediately took care of it without hesitation. Food was amazing.
The wait was minimal.
The staff was super friendly and properly attentive.
Food was outstanding - from salad to entre to dessert.
Price was reasonable.
It was a thoroughly enjoyable evening.
What a gem of a place! The environment lent itself to a great date! The waiter (really all the staff) were attentive and friendly. The food was great and the portions huge! We really enjoyed the experience!
Love the atmosphere and the food is always delicious! From appetizers to dessert - so fresh and tasty!
The one thing Carbone’s Prime does that other restaurants are not able to achieve- they truly make you feel welcome!
We had the best server and food was wonderful one of our favorite spots
We’ve been there several times and last night was awful. Had to send our steak back not once but 2 times to only get a 3rd time wrong. Didn’t have the heart to send it back again. My pasta was hardly cooked. Not even Aldente. More undercooked.
The service was good but it was hot in the restaurant and one of the worst fine dining experiences I’ve had in a long time. One would think that if you send back a steak 2 times they would remove it from your bill!!! No!
It’s to bad because we live not to far from there and enjoy going there quite often. We won’t be going back anytime soon.
Carbone's Prime offers takeout which you can order by calling the restaurant at (860) 969-8088.
Carbone's Prime is rated 4.7 stars by 876 OpenTable diners.
Carbone's Prime does offer gift cards which you can purchase here https://www.carboneshospitality.com/store/gift-cards/.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.