Capitol Grille - Hermitage Hotel - Nashville - Permanently Closed

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1. OT

   OpenTable Diner

   Alabama

   10 reviews

   vip
   4.0

   10 reviews

   Dined on April 30, 2022

   overall4food5service4ambience3

   Excellent experience, but next time will definitely request the Veranda. Was placed in the lobby and it was enjoyable until a loud tour group pulled in.

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2. JM

   JanM

   Nashville

   26 reviews

   vip
   3.0

   26 reviews

   Dined on April 23, 2022

   overall3food2service5ambience4

   Prefer the old menu they use to have. I would recommend a friend look at the menu before going to the restaurant. We liked the Capitol Grille much more than the new restaurant.

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3. C

   Chaz

   Nashville

   1 review

   1.0

   1 review

   Dined on April 17, 2022

   overall1food1service3ambience2

   The only good thing about the afternoon tea at the Hermitage Hotel was the server. He was nice and very attentive. The food was absolutely Horrible! The scones were hard and dry. The sandwiches were made on hard white sandwich bread. The quiche was cold! The decor… all of the plates on the food tower were different. One had blue flowers, one had a gray and brown design and the other had a silver rim. The experience is overpriced and underwhelming. I would NOT recommend the afternoon tea to anyone!

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4. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on April 17, 2022

   overall5food5service5ambience5

   Such a beautiful experience. Our waiter, Tommy, was outstanding!

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5. L

   Lori

   Nashville

   1 review

   5.0

   1 review

   Dined on April 17, 2022

   overall5food5service5ambience5

   Our server Christian was so incredible! Tania came by and checked and was delightful! Great food, wonderful drinks, incredible venue, and fabulous staff! What more could you want??

   Report
6. JJ

   JanJ

   Nashville

   9 reviews

   vip
   3.0

   9 reviews

   Dined on March 20, 2022

   overall3food2service5ambience4

   The service was very good-welcoming hostess and our server was very attentive. The setting was nice and the pot of tea and tea selections were interesting (in a good way). However, sadly, the food was mediocre at best. The scone wasn't served warm, nor the mini quiche. They weren’t ice cold but both definitely had a chill- both bland. The tea sandwiches were edible but not in range of being wonderful. The bread wasn’t soft, almost as if air had gotten to them. The desserts I can’treally recall, nothing stood out. We enjoyed the atmosphere but wouldn't have to have this tea service again. I couldn't recommend it to anyone. I've had some excellent afternoon teas over the years, the Ritz Atlanta still tops my list. Every new city I visit, I always check if there's an afternoon tea. There's an architecture room in Savanah that I visited a few years ago that was wonderful (Gryphon). Anyway, the Hermitage tea, while a good concept, needs improvement. Did I complain to the server? No, because what could be done at that point? I really debated on whether to leave a less than great review. But, after speaking with another friend who had gone to the tea in January and had a similar experience, I decided to proceed. One change I'd make is to offer a creative, non-alcoholic drink option in addition to the alcoholic drinks that are part of the tea experience. My comments are only in relation to the afternoon tea. I haven't been to the Capitol Grille since before Covid, but it used to be really great, so I'd still recommend to a friend at least trying it.

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7. OT

   OpenTable Diner

   Toronto

   3 reviews

   4.0

   3 reviews

   Dined on March 20, 2022

   overall4food3service3ambience4

   We did the Sunday afternoon tea, it was nice but we were seated right in front of check-in/desk so it was a little distracting. It also felt a little too public to really enjoy everything. The veranda is where I guess they typically serve the tea, but it was closed for a private event. When we received our courtesy call prior to the tea, he did say we wouldn’t be seated in the veranda however I didn’t realize we’d be in the front foyer at the desk. He also asked about allergies which was nice even though we didn’t require that. The food was just ok, the quiche and tart crust was hard as a rock. The valet parking was super fast, easy in/out, friendly and comp’d with the tea. Overall, I’d probably not do it again here, we’ve had much better experiences with afternoon tea elsewhere. Side note: they do offer a non-alcoholic starting beverage if they champagne isn’t your cup of tea.

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8. OT

   OpenTable Diner

   Wilmington

   3 reviews

   5.0

   3 reviews

   Dined on March 19, 2022

   overall5food5service5ambience5

   Afternoon tea was an absolute delight! The service was amazing. Highly recommend!

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9. KB

   KristinB

   Nashville

   2 reviews

   5.0

   2 reviews

   Dined on March 19, 2022

   overall5food5service4ambience5

   The server was a little slow with the bill, and never brought back my credit card. I forgot about it too, and it still hasn't been located.

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10. RE

    RaymondE

    Nashville

    2 reviews

    5.0

    2 reviews

    Dined on March 12, 2022

    overall5food5service5ambience5

    We enjoyed "Spillin Tea with Draper James" so very much. We were celebrating our pandemic-delayed 25th anniversary. If you are looking for a quiet, elegant afternoon, this is it. We can't wait to return with friends!

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11. OT

    OpenTable Diner

    Boise

    1 review

    5.0

    1 review

    Dined on March 12, 2022

    overall5food4service5ambience5

    My son has an egg allergy and three separate people came to double check our order and which order specifically was his. This was greatly appreciated and made us feel very safe. Thank you!

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12. OT

    OpenTable Diner

    Nashville

    1 review

    3.0

    1 review

    Dined on March 11, 2022

    overall3food3service3ambience3

    I spoke to someone 3 times before I arrived about allergies and when I arrived nothing had been done as they said. I had to have the waiter go and check with the chef and the allergy items were still on our plate. Was not worth the $75 per person, food was mediocre.

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13. ME

    MiaE

    Chicago

    9 reviews

    vip
    5.0

    9 reviews

    Dined on March 11, 2022

    overall5food5service5ambience5

    It’s a southern tradition that is amazing g

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14. JC

    JamesC

    New Orleans

    1 review

    5.0

    1 review

    Dined on March 6, 2022

    overall5food5service5ambience5

    Everything was perfect. I love the Hermitage Hotel.

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15. CG

    ChristinaG

    Orlando

    1 review

    5.0

    1 review

    Dined on February 27, 2022

    overall5food5service5ambience5

    It was wonderful!! I felt like royalty. My mother and guests all had a lovely time with memories to be cherished!

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16. G

    Gigi37215

    Nashville

    20 reviews

    vip
    4.0

    20 reviews

    Dined on February 18, 2022

    overall4food4service5ambience4

    Took my 17 year old daughter for fancy High Tea. The new furnishings are lovely and the service was attentive.

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17. OT

    OpenTable Diner

    Toronto

    2 reviews

    vip
    5.0

    2 reviews

    Dined on February 14, 2022

    overall5food5service5ambience5

    Incredible as always

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18. OT

    OpenTable Diner

    Nashville

    2 reviews

    vip
    5.0

    2 reviews

    Dined on February 13, 2022

    overall5food5service5ambience5

    Galantines Weekend Brunch

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19. OT

    OpenTable Diner

    Denver

    4 reviews

    5.0

    4 reviews

    Dined on February 13, 2022

    overall5food5service5ambience5

    High Tea in the lobby

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20. VR

    ValerieR

    Nashville

    56 reviews

    vip
    4.0

    56 reviews

    Dined on February 12, 2022

    overall4food5service4ambience5

    Went here for their Galentines tea. The location/ambiance was fantastic. The room is full of windows, lots of plants and background piano music. The only thing they could have used is some festive valentine hearts somewhere to commemorate the holiday! Food was excellent. Loved everything they prepared. First time in a long time since I had such good “tea” food. The tea drink, on the other hand, was not as good as it could have been. The tea was very strong, too strong for me. I had to use lots of sugar and milk to soften the taste. It was almost coffee-like. This was for the black teas. Other teas might be lighter? Overall, I liked coming here for afternoon tea. I’m a newcomer to Nashville and have had it a few places now and this one is my favorite so far. The food and the ambiance is superb.

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21. OT

    OpenTable Diner

    Nashville

    7 reviews

    vip
    5.0

    7 reviews

    Dined on February 5, 2022

    overall5food5service5ambience5

    Mother daughter day out.

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22. c

    cherylj

    Nashville

    1 review

    5.0

    1 review

    Dined on February 5, 2022

    overall5food5service5ambience5

    Loved everything about the heritage. Tea was so good.

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23. OT

    OpenTable Diner

    Nashville

    1 review

    5.0

    1 review

    Dined on January 23, 2022

    overall5food4service4ambience5

    A lovely afternoon with my daughter!

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24. RS

    RobertS

    Baltimore

    5 reviews

    3.0

    5 reviews

    Dined on January 22, 2022

    overall3food3service3ambience5

    It is a lovely venue. The menu is limited and overpriced. If you want to impress people it is wonderful. If you want a wide selection and quantity, you might want to make another choice.

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25. G

    Gemgirl

    1 review

    1.0

    1 review

    Dined on January 21, 2022

    overall1food1service1ambience4

    As a lover of high tea, I was looking forward to this experience, particularly since they had touted a partnership with Draper James. Unfortunately, the experience disappointed. Despite the elegant surroundings of the hotel lobby, the service was bizarrely third-rate. From the host, who was disorganized, not welcoming or gracious and smelled of B.O., to the waiter, though polite, fumbled through the service as if he had never poured a pot of tea before, and disappeared for very long periods of time, it was a sub-par experience. The sandwiches were dry and hard, as if they had been made much earlier in the day and not wrapped in Saran Wrap. The toppings were sparse too, as if they had run out of chicken salad and cream cheese, etc. Needless to say, $75 was a steep price to pay. Would it had been worth it if it were cheaper? No, it would have been best to skip this experience entirely.

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26. JK

    JeffreyK

    London

    4 reviews

    1.0

    4 reviews

    Dined on January 16, 2022

    overall1food1service5ambience5

    The Hotel was beautiful. The service was outstanding. The tea was weak. The bread was stale. The portions were small. The price was high. I was so excited to learn that The Hermitage Hotel was offering Afternoon Tea as we need something like this in Nashville and at such a lovely hotel. Our server, Christian, graciously greeted us and throughout the tea service he was extraordinary! He should be commended for his high quality of service and attention to detail. Sadly, that was the only part of our experience that was outstanding. I was shocked to see how small the sandwiches, pastries and scones were and that they were not fresh. I understand that tea sandwiches are not normal sized but these were bland, very small and on stale bread. I’m sure they made them in advance because I asked for more and they arrived in the same state as the first set. Also, I was charged an extra $15.00 for these small, stale sandwiches. It seems to me that in a hotel that claims to be one of the finest in the South that all offerings should be of the highest quality especially considering the price. A point was made about the cute napkins and the celebrity attached to this afternoon tea and I agree that the napkins we’re pretty but I doubt that the celebrity would be pleased with the afternoon tea that was served on that Sunday. It was disappointing to say the least. Having traveled quite a lot, I have had the privilege to have had afternoon tea at some of the finest hotels in the world and afternoon tea at the Hermitage Hotel doesn’t even come close to the standards of these other hotels. I would absolutely not recommend this to anyone. Should you find yourself in London in the UK, visit the Langham Hotel or ANY of the other fine hotels in London and you will enjoy one of the best afternoon tea experiences to be had. The Hermitage Hotel should be embarrassed by what they are trying to pass off as afternoon tea and at such a high price!

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27. KK

    KKWate

    1 review

    5.0

    1 review

    Dined on January 14, 2022

    overall5food4service5ambience5

    It was very hot in there, but other than that is was great.

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28. MS

    MichaelS

    1 review

    4.0

    1 review

    Dined on January 8, 2022

    overall4food5service3ambience2

    Loud lobby. Service charge automatically added. Kinda felt being pushed out after an hour This was for tea

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29. JM

    JanM

    Nashville

    26 reviews

    vip
    4.0

    26 reviews

    Dined on January 8, 2022

    overall4food4service5ambience5

    Menu very limited We loved the onion bisque and this has been taken off the menu. We think the brunch menu needs to have the selections like the old menu which was delicious and many selections.

    Report
30. LL

    LeighLeigh

    Exclusive

    2 reviews

    vip
    5.0

    2 reviews

    Dined on January 2, 2022

    overall5food4service5ambience5

    We thought the scones would have been slightly warm or not so cold. Great experience! Lovely music. Servers were very nice! Took a group photo for us. Sandwiches were very good! Perhaps provide a little overview about the process when first seating or upon greeting guests. Have already recommended the experience! There was an issue (delay) with our tea service, but the server promptly made up for it.

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31. a

    alexb

    Denver

    2 reviews

    vip
    5.0

    2 reviews

    Dined on December 25, 2021

    overall5food5service5ambience5

    Nutcracker High Tea on Christmas Day was excellent! Great ambiance, decor, service and food

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32. JB

    JohnB

    Nashville

    11 reviews

    vip
    5.0

    11 reviews

    Dined on December 24, 2021

    overall5food5service5ambience5

    Christmas Eve family gathering.

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33. OT

    OpenTable Diner

    Phoenix

    1 review

    vip
    5.0

    1 review

    Dined on December 18, 2021

    overall5food5service5ambience5

    This was the best high tea I’ve ever been to! So impressed and the service was incredible.

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34. CC

    CarinC

    London

    8 reviews

    1.0

    8 reviews

    Dined on December 18, 2021

    overall1food1service1ambience2

    The restaurant was closed and out of business. You need to update Open Table.

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35. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    1.0

    1 review

    Dined on December 15, 2021

    overall1food1service5ambience2

    Not the Capital Grill anymore. Menu was very small and wine list over the top. We did not stay to eat.

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36. JC

    JuliaC

    New Orleans

    15 reviews

    5.0

    15 reviews

    Dined on December 12, 2021

    overall5food5service5ambience5

    We treated our daughter and granddaughter to the Nutcracker High Tea,” and it was lovely.

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37. SG

    SharonG

    1 review

    2.0

    1 review

    Dined on November 20, 2021

    overall2food3service4ambience5

    Ordered brunch of brisket and eggs. The brisket mostly fat and very little incuded.

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38. C

    Clare5288

    Washington DC

    1 review

    5.0

    1 review

    Dined on November 7, 2021

    overall5food5service5ambience5

    I had a lovely "high tea" on Sunday afternoon. If was all very good. I have one comment: a $400.00 high tea (for 3) should have a nicer napkin. Our napkins were "cute" but unlined so that you could see the "raw" side of the napkin. It did not match the high quality of the Hermitage Hotel linens, food, service, etc.

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39. v

    vickiec

    Mississippi

    17 reviews

    vip
    5.0

    17 reviews

    Dined on October 29, 2021

    overall5food5service5ambience5

    Mother’s Day gift

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40. BP

    BillP

    Nashville

    14 reviews

    vip
    5.0

    14 reviews

    Dined on October 24, 2021

    overall5food5service5ambience5

    Always great food, but excited for the reopening soon.

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