The Cake Bake Shop - Carmel City Center

The Cake Bake Shop - Carmel City Center reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Julie

   Indiana2 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   The food was just OK, the service was good. Not worth the money that we paid for it.
   

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2. B

   Brian VIP

   Dallas13 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience, food was wonderful, service was a joy, it was a special evening with every accommodation.
   

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   The Cake Bake Shop - Carmel City CenterResponded 1 day ago

   Hello Brian, Thank you for the wonderful five-star review. We're delighted to hear you had such a great experience with us. We look forward to the next opportunity we have to welcome you back. Warmly, The Cake Bake Shop
   

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3. C

   Carrie

   Indiana1 review

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   The water and wine was warm. The pasta was very spicy, with no warning or accurate description on the menu. Overall it was just ok, kinda disappointed for the price.
   

   The Cake Bake Shop - Carmel City CenterResponded 1 day ago

   Hello Carrie, We are sorry to hear that you were disappointed with your visit. We would have been happy to have resolved those issues in the shop with a manager, as we are committed to making every guest's visit magical. In the future, make sure to let someone know, and we will promptly assist you. We hope to have the opportunity to welcome you back and serve you items that may be more to your liking. Warmly, The Cake Bake Shop
   

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4. H

   Heather

   Indiana9 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We come every year for Mother’s Day and it’s always such a delight! However, the bathrooms are always in shambles. Other than that, it was wonderful and our server was lovely!
   

   The Cake Bake Shop - Carmel City CenterResponded 6 days ago

   Hello Heather, Thank you for taking the time to leave us a review. We are disappointed to hear this regarding our restrooms, as our hosts perform bi-hourly checks. We will pass your feedback along to our management team to ensure we are maintaining their cleanliness. We are delighted to hear that you enjoyed your overall experience. We look forward to the next opportunity we have to welcome you back! Warmly, The Cake Bake Shop
   

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5. K

   Kimberly

   Indiana26 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We’ve been going annually for 6 years now to celebrate my granddaughters birthdays! Love the place and thank you to Micah for making our last minute accomodations for adding one more….❤️
   

   The Cake Bake Shop - Carmel City CenterResponded 6 days ago

   Hello Kimberly, Thank you for leaving us a five-star review. We're thrilled to have become part of your tradition, celebrating your granddaughter! We're grateful for the kind words and will be sure to pass your compliments to Micah. We look forward to the next opportunity we have to welcome you back. Warmly, The Cake Bake Shop
   

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6. S

   Stephanie

   Indiana1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The decor in the restaurant is super cute and whimsical, our party consisted of 5 ladies and we all felt like princesses. The server was very sweet and attentive. The food was fresh, hot, tasted wonderful, portions were appropriate, and plated beautifully. The cakes we had to go all tasted delicious, were soft and not to too sweet, just perfect. I would recommend the Cake Bake Shop to anyone and will be returning.
   

   The Cake Bake Shop - Carmel City CenterResponded 6 days ago

   Hello Stephanie, Thank you for leaving us the lovely five-star review. We appreciate your kind feedback regarding everything you enjoyed during your visit. We are pleased to have provided you and your guests with such a magical experience. We hope to welcome you back again soon! Warmly, The Cake Bake Shop
   

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7. K

   Kaleigh

   Indiana1 review

   1.0

   Dined on May 9, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   The food was absolutely horrendous. The staff was nice. Our server was very. It’s a really great experience but don’t waste your time. Sugar factory is the same gist and better tasting
   

   The Cake Bake Shop - Carmel City CenterResponded 6 days ago

   Hello Kaleigh, We are disappointed you did not enjoy your food during your visit. We pride ourselves on offering food made with care and with the highest quality ingredients. If your visit did not reflect those standards that we hold for ourselves, we would appreciate additional feedback regarding your food to identify areas that might need improvement. We hope to one day welcome you back to improve upon your recent experience. Warmly, The Cake Bake Shop
   

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8. K

   Kristi

   Indiana2 reviews

   5.0

   Dined on May 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Exceptional everything all around. I love this place and will continue to go to it for any celebrations. The food is amazing the cake there is no words to describe how wonderful it is.
   

   The Cake Bake Shop - Carmel City CenterResponded 6 days ago

   Hello Kristi, Thank you for leaving us a five-star review. It’s wonderful to hear how much you enjoyed our food and desserts! We hope to welcome you back again soon. Warmly, The Cake Bake Shop
   

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9. A

   Ashley VIP

   Indiana1 review

   2.0

   Dined on May 8, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 5

   The decorations are pretty, but that's about it. Food is mediocre at best, which is disappointing with the high price of everything. Wicker chairs are coming undone on patio, tables worn & dirty, fabric chairs in dining rooms are worn/stained. Majority of staff seem like robots. Service is always extremely slow. $180 total for 3 adults, I'd think they'd be able to afford real plants for outside front entrance too. Told them over phone we were celebrating an early Mother's Day, but there was no mention of that once we were there.
   

   The Cake Bake Shop - Carmel City CenterResponded 6 days ago

   Hello Ashley, We are disappointed that you were not pleased with your recent visit. We pride ourselves on offering food made with the highest quality ingredients and magical, efficient service. Since your visit did not meet those standards that we hold for ourselves, we would appreciate any additional feedback you may have to offer, as we look for any opportunity to identify areas that may need improvement. We hope to welcome you back sometime in the future to improve upon your recent experience. Warmly, The Cake Bake Shop
   

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10. T

    Teresa

    Indiana16 reviews

    5.0

    Dined on May 7, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Great ambiance, good food, server was wonderful. Overall good experience
    

    The Cake Bake Shop - Carmel City CenterResponded on May 9, 2025

    Hello Teresa, Thank you for leaving us a five-star review. We appreciate it and are pleased that you had a wonderful time at our shop! We look forward to welcoming you back for your next visit. Warmly, The Cake Bake Shop
    

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