Caffè Italiano

4.1
107 Reviews
CAN$31 to CAN$50
Italian
CAFFÉ ITALIANO

CLOSED FOR WINTER SEASON.

FERMÉ POUR LA SAISON D'HIVER.


Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 107 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
food
4.3
service
4.1
ambience
3.8
value
Noise · Moderate
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k
kiaa
1 review
Dined on January 1, 2022
Overall4food5service1ambience3

It was very disappointing me and family there .
The waiter served the free champion to some desk for new year .
But they didn’t come to our table .
I have no idea why !!!!!!!!!!!!!!!!!!

C
Coco
1 review
Dined on December 30, 2021
Overall2food1service3ambience2

Calamari was very soggy , served basically in a lump, few “tubes”, mostly tentacles.
Chicken Marsala was extremely dry (the edges of the chicken were hard), brown gravy, thick and no flavour. The accompanying pasta was dry, scant amount of sauce.
The menu advertises a Bellini “with peach purée or seasonal fruit” no peach pure, drink was a dark purple colour, served in a style of martini glass about 3 ounces. Very disappointing.
The price of the food is most certainly not reflected in the quality.
Service was fair. Ambiance was good.
We would not return nor recommend this restaurant to anyone. Sadly.

SM
SylvieM
Ottawa
2 reviews
Dined on December 24, 2021
Overall4food4service5ambience4

It was our first experience at Caffè Italiano. We really enjoyed our dinner

KG
KaylaG
Detroit
1 review
Dined on December 24, 2021
Overall4food3service5ambience5

Super fun environment and they were flexible with our reservation, but the food quality could’ve been better for the price. We were a larger party & service took a little longer than expected with drinks & food. Decent restaurant if you’re looking for a night out at the casino!

SU
SUZANNER
Ottawa
1 review
Dined on December 23, 2021
Overall5food5service5ambience5

You will not be disappointed. Food staff and restaurant is spacious to account the covid restrictions and the staff is absolutely amazing

B
Bugsy
Ottawa
3 reviews
Dined on December 22, 2021
Overall3food3service2ambience4

We arrived and ordered the mussels has a first course, these were awesome, then we ordered a rib eye and the seafood pasta, we waited and waited and waited for the second course, ( we were the first ones to order our meal) then the server comes by and asks us if we want desert, we were speechless and said, we'd like our main course first. The steak came out well done when we asked for medium rare, my pasta (which I have had in the past) was over cooked. Not impressed

EE
EliE
1 review
Dined on December 18, 2021
Overall5food5service5ambience5

We enjoy the meal & service on every visit. Please keep it up 😀

NB
NancyB
1 review
Dined on December 18, 2021
Overall5food5service5ambience4

Best 8 oz and 12 oz steaks. Food was excellent and Joe was friendly and good service.

MG
MandyG
1 review
Dined on December 18, 2021
Overall4food5service5ambience5

The food and service was exceptional! It was however a little pricey and the music a little loud......overall great experience though, would recommend!

k
kazg
1 review
Dined on December 12, 2021
Overall2food1service5ambience3

The prices on your menu items are very steep. The food that I ordered was not very good and the portion was very small. Casinos should have a place to eat that is reasonably priced with much more variety. I came with 2 friends and none of us was pleased with the menu items and the food that we ordered.

RM
RonaldM
Ottawa
1 review
Dined on December 10, 2021
Overall3food2service4ambience3

I just would like to order a meal and get all the trimmings there if you order a steak all you get is a steak

B
Brunch
Ottawa
14 reviews
Dined on December 5, 2021
Overall5food5service5ambience5

Great food and relaxing place to go after a few hours on the casino floor. The staff was really attentive and sociable and added to a great evening.

S
Stev
1 review
Dined on December 4, 2021
Overall1food1service1ambience1

Very limited choices in the menu and very expensive. Sea food is over cooked and was dripping of oil. Calamari were very bad quality and tasting like rubber. We will not come back spoiled our evening.

S
Shar
1 review
Dined on December 1, 2021
Overall5food5service5ambience5

My partner and I enjoyed a lovely dinner and the service was superb. The portions were generous and nicely presented; we shared two appetizers and a main and found it just perfect. The tableware and dinner napkins were quality items which further enhanced our dining experience. The only suggestion - table placemats would be nice! Thank you - we definitely return.

LD
LesD
1 review
Dined on November 28, 2021
Overall4food3service4ambience4

Food was good, our table overlooked the racetrack, so viewing the races was great.

DL
DanielL
Ottawa
1 review
Dined on November 27, 2021
Overall5food5service5ambience5

will be back next saturday..........................

BR
BernieR
Ottawa
2 reviews
Dined on November 25, 2021
Overall4food5service5ambience4

I wanted to see if last time I visited was just a bad day. Well it turned out to be fantastic, was there with a friend for dinner and the horse races. The food was excellent we had Tuscan beef cooked to perfection and the Frutti Di Mare was very flavourful . After having a bad experience here I would like to say this is a great place to dine . The staff are always so helpful and knowledgeable would recommend this place to my friends we had a blast here serving our kind of Tequilas.

MD
MikeD
1 review
Dined on November 25, 2021
Overall4food3service4ambience3

Small portions but very tasty! A nice way to redeem rewards.

GM
GordonM
1 review
Dined on November 25, 2021
Overall5food5service5ambience5

Thank you!! My Ottawa Executive team had an amazing experience!
Peter Andrusek coordinated the race programs, betting vouchers, Pace Car rides, Corporate logo and welcome message posting and dropped by our table to say hi, your Chef Riley also came over say hi, check on our delicious meals and was kind enough to stay for a photo with us, and our server Tanya was friendly, attentive and sat for a photo with us as well.

The combined dining and racing entertainment experience provided an extremely memorable and enjoyable evening for everyone.

Many thanks again!. I expect to bring my National team to Ottawa in 2022 and expect that I will be back to Cafe Italia for a repeat of this experience!

Gordon

BR
BernieR
Ottawa
2 reviews
Dined on November 21, 2021
Overall3food1service5ambience3

We had lunch here and said wow it’s amazing, then we came back for dinner and our dinners had no taste very bland . Except for my steak which was cooked great but disappointed with the potatoes ,had them for lunch before and they where great . The gravy for the steak was cold but the service was top notch. Will not come again till it improves

DL
DanielL
Ottawa
2 reviews
Dined on November 20, 2021
Overall5food5service5ambience5

2nd time we are going there and now we reserved every saturday night

OT
OpenTable Diner
1 review
Dined on November 20, 2021
Overall4food5service4ambience4

Went for a birthday celebration. Food was delicious. Will definitely return again.

HS
HeatherS
Ottawa
1 review
Dined on November 20, 2021
Overall5food5service5ambience5

Food and service was excellent. The noise level is very high. With the loud music, all the people and open concept. I makes for a loud space.

H
Happy
1 review
Dined on November 20, 2021
Overall5food4service5ambience3

Although arrived early, were immediately taken to a table and were seated as requested. Waiter very informative providing useful information on food choices. Meals were well prepared and presented tastefully. Very enjoyable experience although the music was a little too loud and the overall temperature in the restaurant was on the chilly side.

SU
SUZANNER
Ottawa
2 reviews
Dined on November 18, 2021
Overall5food5service5ambience5

THE SETTING AND THE SERVERS WAND THE FOOD WAS EXCELLENT. WE WILL BE BACK FOR SURE.

g
garyl
1 review
Dined on November 14, 2021
Overall3food2service4ambience3

Wanted to follow the horse races while eating however the music they were playing was so loud it was even difficult to have a conversation ..the service was good....the soups excellent but the mains were nothing special especially for the price

d
dianej
Ottawa
1 review
Dined on November 13, 2021
Overall5food5service5ambience5

The menu is very limited but we took the server recommendation and it was excellent we had a wonderful experience

S
Sunnyc
1 review
Dined on November 13, 2021
Overall2food2service5ambience5

Ordered Bellini was not given what said in description - was just Prosecco no slush

MM
MarlaM
Ottawa
3 reviews
Dined on November 13, 2021
Overall5food4service5ambience5

We didn't stay. You took things off the menu and transfered it to lucky next door.

T
Toni
Ottawa
1 review
Dined on November 11, 2021
Overall1food1service1ambience3

the food was inadequate , the service poor . our waiter seemed stressed and in a rush. the portions were ridiculous. all in all very disappointed , will not go back

C
Cowboy
1 review
Dined on November 11, 2021
Overall2food2service4ambience3

Since you asked. Ravioli was cold and bland. Pizza came with a salad on top?? $6 for 2 pieces of bland broccolini is unreasonable. Bland lasagna and soggy calamari. The bright spot was the service staff which was friendly and attentive. We expected a lot more out of and frankly left feeling we would have been happier getting chicken fingers in a cardboard container in the adjacent cafeteria style restaurant. We really felt it was not worth the money we spent.

F
Friends
Chicago
1 review
Dined on November 7, 2021
Overall3food3service4ambience2

We were not pleased with the music. It was too loud. We would have preferred to hear the commentator during the actual races. The food was good, served hot. Portion was more than adequate but it was a bit too expensive.

EB
ElisabethB
Ottawa
1 review
Dined on November 6, 2021
Overall2food4service1ambience3

Service was extremely slow...we waited for everything ...water, wine, bread, appetizers and entrées.

One guest had the beef tenderloin and it was very rare. She asked for medium but the waiter never came back to check on us so she ended not eating it. Not the best experience by far!

The waiter appeared very busy! Perhaps not enough servers for the restaurant?

PM
PMac
1 review
Dined on November 6, 2021
Overall5food5service5ambience5

Our server was excellent. She was so attentive to the 4 of us. Very personable.
Choices on menu are varied & all excellent & prices are good for the quality of the food.

g
gigi
1 review
Dined on November 6, 2021
Overall3food3service4ambience3

Good ok. Music not suited to type of restaurant.

M
Maggiemay
1 review
Dined on November 5, 2021
Overall5food5service5ambience4

Excellent service…attentive but not overbearing…
Food preparation and presentation was outstanding…
Accommodating and knowledgeable staff…
Suzanne Spenard Monette

HJ
HaxJ
1 review
Dined on November 3, 2021
Overall5food5service5ambience5

We were really pleased with the "catch of the day"
The waiter did a good job in providing exceptional service, especially balancing other clients at the same time. I would think you are running on minimal staff, the team you have on did a great job.
The hostess was friendly, welcoming, and remembered my special request of accessibility for my father.
Keep up the great work.

B
Bugsy
Ottawa
4 reviews
Dined on October 31, 2021
Overall2food2service4ambience4

This is our second time here, this time we were very disappointed, our appetizers were mussels which were excellent and served in a timely manner, our main course was steak marsala with Capellini and my husband had a steak. it took a very long time for this course to come out and it was cold, people beside us arrived after and got their food way before us. The couple we were with ordered a steak and was told later that they had no more of that type, meanwhile the couple who arrive after us, order the steak and got it.

OT
OpenTable Diner
1 review
Dined on October 30, 2021
Overall5food5service5ambience5

It was a nice experience. We had a delicious bruschetta and would recommend it very much as it is perfect starter before the main course and I loved the ravioli main dish the whole night was amazing and Natalie our server is amazing!!!

R
Robert
Ottawa
1 review
Dined on October 24, 2021
Overall5food5service5ambience5

My wife and I had a awesome time! Food and service was fantastic.

FAQs

Caffè Italiano offers takeout which you can order by calling the restaurant at (613) 822-8668.

Caffè Italiano is rated 4.1 stars by 107 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.