Burntwood Tavern - Brecksville

Burntwood Tavern - Brecksville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Mike VIP

   Cleveland173 reviews

   5.0

   Dined on April 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had not been at Burntwood Tavern for some time but were interested to see their new menu items. We sat in the bar area near the patio and that was a great seat. Their Happy Hour had great food and drinks for great prices! Tegan was our server and mixologist and she provided great service and recommendations! We had the chicken sliders and a house salad. We also had the Southwest Chicken Salad and took home the Crispy Chicken Sandwich (we were in the mood for chicken)! All were delicious! The drinks and wine were also tasty. We love the new menu and the service was back to what it was when Burntwood first opened!
   

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2. P

   Pamela

   Orlando1 review

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We were not able to dine. We got there for the Easter buffet and were seated upstairs. I have a left lateral meniscus tear in my knee, so I explained I would not be able to go up and down the stairs to access the buffet downstairs. We were told we should have requested accommodations when we made the reservation. It was made on opentable, where upstairs was not mentioned at all, since we had never been to this location, we had no idea we needed to request an accommodation. We ended up leaving to find somewhere else to go.
   

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3. R

   Robert

   Cleveland1 review

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 2

   I was told since we had a small party of 3 and one of us was 82 yrs old,that we wouldn't have to walk up and down steps. We were seated upstairs instead and had to make several trips up and down very narrow steps. Which is hard if you are 82 and carrying a plate. Very disappointed.
   

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4. C

   Charles

   San Francisco4 reviews

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   The food items were on the lower level and the main restaurant area, while we were seated in the balcony. I was contacted by the restaurant a week ago to ask if we could climb stairs, which we can, and I told them so. What I did NOT know was that ALL food would be 1-2 floors below us and require multiple trips up and down stairs. They did not advise us of that up front or in either of their two follow up phone calls to us. Sadly, while we really enjoy Burntwood, we will not return for a buffet/brunch like this in the future. Walking up and down stairs multiple times ruined our ability to enjoy the meal, and frankly was dangerous with plates of food in our hands and passing people and wait staff on the stairs. Not a recommended experience for $42/person.
   

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5. M

   Mary

   Cleveland2 reviews

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 1

   It wasn't worth the money. They called day before asked if anyone has trouble with stairs. Told them yes. Where was the buffet set up downstairs. If I were told this I would of cancelled. Didn't even get a regular table and chairs. Got a folding table and folding chairs. This was really difficult for my husband. Very disappointing never again
   

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6. M

   Mark

   Cleveland3 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Hope, was excellent. Wonderful dining experience.
   

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7. B

   Bryan

   Cleveland1 review

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. Happy Hour specials good value and appetizers were great! No complaints. Will come back for sure!
   

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8. b

   beth VIP

   Cleveland3 reviews

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great dining experience with Tetiana as our waitress. The lobster bisque soup at BT is the bomb.
   

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9. R

   Rachel VIP

   Cleveland40 reviews

   3.0

   Dined on March 12, 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   I’ve been to several different Burntwood Tavern locations and this one is very rustic and cozy. The Rasta Pasta isy favorite menu option!!
   

   Burntwood Tavern - BrecksvilleResponded on March 15, 2025

   Hi Rachel, Thank you for your kind words, they mean the world to us. Tetiana sure is a keeper and we will pass along the compliment! Marg PS-Rasta Pasta is a favorite of mine too !!
   

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10. SJ

    ShelbyJ VIP

    Cleveland11 reviews

    5.0

    Dined on March 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was amazing, but the service was impeccable! I made a reservation for a larger party and we had a person in a wheelchair and a baby. They put us at the perfect table and showed me around to where they could park and enter with the wheelchair. They went above and beyond to make sure we were comfortable. Tess showed me around the day before and our waiter, Aaron (if I remember correctly) were both amazing. Thank you!
    

    Burntwood Tavern - BrecksvilleResponded on March 9, 2025

    Hi Shelby, This is awesome to hear! We are so glad you enjoyed the food and our services. We truly enjoyed serving all of you. Come again soon, we look forward to seeing your party. Marg
    

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