Buca di Beppo - Westlake

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1. BR

   BruceR

   Cleveland

   1 review

   4.0

   1 review

   Dined on June 19, 2022

   overall4food4service5ambience5

   AS USUAL THE FOOD WAS GOOD. PRICES HAVE GONE UP (FROM INFLATION I GUESS) ALMOST OVERPRICED SERVICE WAS VERY GOOD. EXCELLENT WAIT LADY

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2. GC

   GregoryC

   Las Vegas

   14 reviews

   vip
   5.0

   14 reviews

   Dined on June 6, 2022

   overall5food5service5ambience5

   Jo was a wonderful server. Thanks for a wonderful evening!

   Report
3. OT

   OpenTable Diner

   Cleveland

   1 review

   4.0

   1 review

   Dined on June 5, 2022

   overall4food4service4ambience4

   I don’t know why I bothered stating we were celebrating my wife’s birthday in the app! I figured that they would have had something already lined up to go, such as cake or dessert since I was asked way ahead of time when I made the reservation. Good atmosphere, some food was over done, but good nonetheless. For dropping $150, it would have been nice to have her birthday acknowledged without me telling our server. Just wow.

   Report
4. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined on May 8, 2022

   overall2food3service2ambience4

   Mothers Day dinner, food was cold, salad ordered was wrong and service was extremely slow.

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5. AE

   AudreyE

   1 review

   5.0

   1 review

   Dined on May 8, 2022

   overall5food5service5ambience5

   We had great servers and a wonderful experience. Fun surprise - we got the Pope room!

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6. CC

   CourtneyC

   Cleveland

   4 reviews

   5.0

   4 reviews

   Dined on April 17, 2022

   overall5food5service5ambience5

   We went for Easter dinner and everything and everyone was perfect

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7. CM

   ClayM

   Cleveland

   1 review

   5.0

   1 review

   Dined on April 9, 2022

   overall5food5service5ambience4

   Great meal! Much better in the restaurant than take out!

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8. KD

   KevinD

   Cleveland

   3 reviews

   5.0

   3 reviews

   Dined on February 19, 2022

   overall5food5service5ambience5

   Great birthday dinner!

   Report
9. A

   Axeffect

   1 review

   2.0

   1 review

   Dined on February 14, 2022

   overall2food3service2ambience2

   Went out for a Valentines date for two. The special feeds 10. If you're going to offer a special dedicated to a holiday that is predicated on couples, make the special feed 2.

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10. OT

    OpenTable Diner

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on December 24, 2021

    overall5food5service5ambience5

    This is a wonderful family restaurant, we always have exceptional food and service!

    Report
11. G

    Grandma3

    Cleveland

    12 reviews

    5.0

    12 reviews

    Dined on November 28, 2021

    overall5food5service5ambience5

    Great service. Delicious food. Go with a group plenty of food

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12. OT

    OpenTable Diner

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on August 21, 2021

    overall5food5service5ambience5

    A small group of friends celebrating a birthday. Our server was extremely nice and accommodating. Cocktails, Appetizers and entrees came out in a timely manner. All of our food had great flavor. Bonus for the chef providing extra sauce to go! Will try desert next time- we were just too full. Overall, a great experience and will return.

    Buca di Beppo - WestlakeResponded on August 22, 2021Thank you for choosing Buca di Beppo to celebrate your special occasion! We appreciate you sharing your experience with us and hope you visit us again soon.

    Report
13. KW

    KristaW

    Cleveland

    1 review

    2.0

    1 review

    Dined on July 3, 2021

    overall2food2service1ambience2

    We had a terrible experience. Our waitress was newer, didn't seem to know the menu well and certainly was not attentive to our needs. The food came out at different times, most was warm - at best. The beverages were wrong - my daughter's lemonade tasted like water, the Mt. Dew she got to replace it tasted awful, and the waitress didn't seem concerned at all. My daughter's friend's dinner was the wrong one. My salad came out with no gorgonzola on it (the cheese is literally in the name of the dish) and the waitress again didn't seem to be concerned. When we expressed our issues with the manager, he had the nerve to say that our dinners had come out in 19 minutes - but we were there for nearly 1.75 hours, and certainly not because we were drinking/having fun/eating several courses...just because that's how slow the service was. We will never go back to this place, ever. The manager did take some $$ off of the bill and gave my daughter a free dessert (it was her birthday). All in all this experience was a disappointment - at best.

    Buca di Beppo - WestlakeResponded on July 20, 2021We are so sorry to hear that we let you down – particularly on such a special day. We appreciate that you have taken the time to write to us. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

    Report
14. KE

    KarenE

    Cleveland

    3 reviews

    5.0

    3 reviews

    Dined on June 20, 2021

    overall5food5service5ambience5

    Great service. Great food. Love the decor. Wonderful restaurant!

    Buca di Beppo - WestlakeResponded on June 22, 2021Thanks for that glowing review. We are happy to hear you had a great time with our famiglia. Come back to see us again soon!

    Report
15. FT

    Food4Thought

    Cleveland

    1 review

    3.0

    1 review

    Dined on June 18, 2021

    overall3food4service4ambience1

    The staff was very nice and the food was good, but the whole restaurant is in need of a deep clean, new ceilings and new carpets.

    Report
16. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 3, 2021

    overall4food5service5ambience4

    This open table is the only way to go!!

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17. DB

    DeborahB

    Cleveland

    14 reviews

    vip
    5.0

    14 reviews

    Dined on December 24, 2020

    overall5food5service5ambience5

    We went there on Chirstmas eve. The staff and service was great. We had a wonderful time. We will be back!

    Report
18. JH

    JasonH

    Cleveland

    13 reviews

    5.0

    13 reviews

    Dined on November 14, 2020

    overall5food5service5ambience3

    Honestly I feel it is overpriced but the quality and quantity of the food is worth it in the end!

    Buca di Beppo - WestlakeResponded on November 19, 2020Thank you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team. We hope you come back again.

    Report
19. s

    samson44145

    Cleveland

    17 reviews

    5.0

    17 reviews

    Dined on October 1, 2020

    overall5food5service5ambience5

    As always, the food was excellent. I took my friend for his birthday and he really enjoyed his food. Our server, Mary, was the best. Very helpful, courteous and we enjoyed talking to her.

    Buca di Beppo - WestlakeResponded on October 6, 2020Thank you for choosing Buca di Beppo to celebrate such a special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!

    Report
20. JB

    JacquelineB

    Cleveland

    6 reviews

    vip
    5.0

    6 reviews

    Dined on September 13, 2020

    overall5food5service5ambience5

    Amazing!!! Everytime I come to this location I feel like family. For this reason, I will always recommend this location. The staff is helpful and polite. The food is delicious. George was probably the best part of the evening. She took our group picture, she helped us with everything we needed, and she was a pure delight!!

    Buca di Beppo - WestlakeResponded on September 17, 2020Thank you for that glowing review. We are happy you had such a memorable time with us! We look forward to serving up another great experience.

    Report
21. SR

    StaceyR

    Charleston

    20 reviews

    4.0

    20 reviews

    Dined on June 27, 2020

    overall4food4service5ambience4

    very nice staff, food was pretty good. Portions are always huge, even the small stuff. The calamari was the only thing that was not good. I guess that's what happens when you get seafood this far inland. Don't recommend. The saltimbocca was great. The kids liked their meals as well.

    Report
22. DJ

    DJMCC

    Cleveland

    7 reviews

    4.0

    7 reviews

    Dined on June 12, 2020

    overall4food5service5ambience3

    Freezing. We were only one of two tables in there eating. Good food. Good service.

    Buca di Beppo - WestlakeResponded on June 16, 2020We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

    Report
23. CW

    CrystalW

    1 review

    5.0

    1 review

    Dined on May 23, 2020

    overall5food5service5ambience5

    Food was amazing and service was outstanding!! Will definitely be coming back!!

    Buca di Beppo - WestlakeResponded on May 27, 2020Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
24. FP

    FitnessPlease

    Cleveland

    35 reviews

    vip
    2.0

    35 reviews

    Dined on February 15, 2020

    overall2food2service5ambience3

    18 bucks for an appetizer that was work 9!!! Salad was good, spaghetti was watery and tasteless, a lil loaf of bread for an Italian restaurant... The meatball was the ONLY good thing, besides the service which was top shelf. Will not come back. BIG PORTIONS are not where its at.

    Buca di Beppo - WestlakeResponded on February 20, 2020We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share this experience with our team in an effort to improve future guest experiences.

    Report
25. OT

    OpenTable Diner

    Cleveland

    2 reviews

    1.0

    2 reviews

    Dined on February 15, 2020

    overall1food1service1ambience1

    Made a reservation and still waited 40 minutes to be seated. The food was subpar.

    Buca di Beppo - WestlakeResponded on February 18, 2020We apologize for the longer than expected wait time. The management team has been made aware of your comments for improvement in our service and expediency.

    Report
26. RW

    RWM1906

    Cleveland

    143 reviews

    vip
    4.0

    143 reviews

    Dined on January 6, 2020

    overall4food4service4ambience4

    We had a fun celebration "Retirement Dinner" for our dear friends who recently retired Monday night. We were promptly seated and our server immediately was there to take drink orders and explain the menu and specials. She was courteous and welcoming, making our dinner all the more enjoyable. We ordered a large antipasti salad and a large spaghetti & meatballs that always are 50% off Monday nights. Bread and olive oil were brought to our table after we ordered to enjoy while we waited for the salad. The salad was delicious and fresh, with plenty for the four of us. Our large bowl of spaghetti and meatballs was served piping hot and it was delicious as always. We then ordered the colossal sundae to finish off our meal, and indeed it did in fine--and bountiful--fashion! We look forward to our next dinner at Buca di Beppo in Westlake!

    Buca di Beppo - WestlakeResponded on January 9, 2020Thank you for choosing Buca di Beppo to celebrate your special occasion! We appreciate you sharing your experience with us and hope you visit us again soon!

    Report
27. SP

    ScottP

    Cleveland

    5 reviews

    5.0

    5 reviews

    Dined on January 5, 2020

    overall5food5service5ambience5

    Everything was SPOT ON. The service, servers, hostess, staff and kitchen made this all such a memoriable event. It was myself and 4 others in my party. It was on Sunday 1/5/2020 arriving at 11:00 AM when we went so naturally we ordered the Sunday Meal which was their special. All I can say is WOW and what PERFECTION. This establishment gets an A+++++ rating from me. We did not leave there until about 2:30 PM. Very cozy pleasant atmosphere. A must go on your to do list.

    Buca di Beppo - WestlakeResponded on January 6, 2020Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

    Report
28. OT

    OpenTable Diner

    Mexico City

    12 reviews

    vip
    1.0

    12 reviews

    Dined on January 4, 2020

    overall1food1service5ambience1

    Service was great but the food was awful!

    Buca di Beppo - WestlakeResponded on January 7, 2020we regret to hear that your meal was not up to our usual standards. We appreciate that you have taken the time to write to us and will share this experience with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

    Report
29. OT

    OpenTable Diner

    Cleveland

    3 reviews

    3.0

    3 reviews

    Dined on December 31, 2019

    overall3food5service1ambience4

    Our waitress was also trying to bartend which made her neglect us quite often. When we would try to grab her she seemed irritated. We had friends with us and it was their first time there. I felt bad that we had horrible service.

    Buca di Beppo - WestlakeResponded on January 6, 2020Our service should have been much better than what you received. Please know that we will address this with our team and will do our best to make this an isolated experience. Thank you for taking the time to leave us your feedback!

    Report
30. OT

    OpenTable Diner

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on December 29, 2019

    overall5food5service5ambience5

    Excellent service. Food was amazing. And portions were amazing. Us seeing our friend was a good treat and it was a great first experience for him.

    Buca di Beppo - WestlakeResponded on December 30, 2019Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

    Report
31. SW

    SueW

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on December 27, 2019

    overall5food5service5ambience4

    All good, we all liked

    Buca di Beppo - WestlakeResponded on December 30, 2019Thank you! We look forward to welcoming you back to Buca di Beppo soon!

    Report
32. TE

    TammyE

    Cleveland

    1 review

    5.0

    1 review

    Dined on December 26, 2019

    overall5food5service5ambience5

    We have only eaten at Buca di Beppo Westlake twice (in last 2 months) and it was perfection each time. We use OpenTable to make a reservation and it has always gone well. The service is impeccable and the food is fantastic! It is fun to eat "family style" at a restaurant!

    Buca di Beppo - WestlakeResponded on December 30, 2019Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

    Report
33. MM

    MichelleM

    Cleveland

    5 reviews

    vip
    4.0

    5 reviews

    Dined on December 25, 2019

    overall4food4service4ambience4

    Overall, considering it was Christmas, the experience was good

    Buca di Beppo - WestlakeResponded on December 26, 2019Thank you for choosing Buca di Beppo for Christmas! We appreciate you sharing your experience with us and look forward to celebrating with you at Buca di Beppo again soon!!

    Report
34. WS

    WayneS

    Chicago

    1 review

    5.0

    1 review

    Dined on December 23, 2019

    overall5food5service5ambience5

    Great place with excellent family style servings. Friendly and knowledgeable servers. Really enjoyed our meal.

    Buca di Beppo - WestlakeResponded on December 26, 2019We are very happy to hear you enjoyed your visit and we hope to see you at your nearest Buca di Beppo soon!

    Report
35. K

    Karen

    Cleveland

    14 reviews

    5.0

    14 reviews

    Dined on October 27, 2019

    overall5food5service5ambience5

    Great place to celebrate. Loved our server. Food was awesome as usual.

    Buca di Beppo - WestlakeResponded on October 30, 2019Thank you! We look forward to welcoming you back to Buca di Beppo soon!

    Report
36. RW

    RWM1906

    Cleveland

    143 reviews

    vip
    4.0

    143 reviews

    Dined on October 14, 2019

    overall4food4service3ambience4

    We enjoyed a nice dinner at Buca di Beppo this past Monday evening. It was a belated birthday dinner for my partner and we enjoyed a carafe of red Sangria to start out the dinner. Our server pointed out three new entrees, and we chose the new shrimp pasta (small size), which was delicious and generously sized. We also enjoyed the small antipasti salad and freshly-baked bread. Being a birthday dinner, we thought a complimentary dessert would have been appropriate, but none was offered, so we ordered the Colossal sundae to share, which was delicious. Our server, while attentive and professional, was rather cold and distant--perhaps she was not feeling well as most of our servers previously have been warm and welcoming. Nonetheless, we look forward to our next dining experience at Buca Westlake!

    Buca di Beppo - WestlakeResponded on October 20, 2019Thank you for celebrating your special occasion with us! We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team!

    Report
37. M

    Michael

    New York Area

    52 reviews

    3.0

    52 reviews

    Dined on August 17, 2019

    overall3food3service2ambience1

    In a word "Disgusting", but we were not sure if this was the ambiance they were going for. All the unoccupied tables were piled with dirty dishes and leftovers food. The carpets are blackened and matted. The servers was unfriendly. The apple gorgonzola salad was delicious but the meatballs were dry. Thus the ratings given.

    Buca di Beppo - WestlakeResponded on August 20, 2019Thank you, Michael, for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

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38. OT

    OpenTable Diner

    Portland

    2 reviews

    5.0

    2 reviews

    Dined on August 9, 2019

    overall5food5service5ambience5

    Celebratory carbs loading for the National All Ages USA Triathlon event. Huzzah!!!

    Buca di Beppo - WestlakeResponded on August 13, 2019Thank you! We look forward to welcoming you back to Buca di Beppo soon!

    Report
39. OT

    OpenTable Diner

    Columbus

    1 review

    3.0

    1 review

    Dined on July 30, 2019

    overall3food4service2ambience4

    Staging of food was well off the mark. Salad came followed closely by entree.

    Buca di Beppo - WestlakeResponded on August 1, 2019Thank you for taking the time to share your feedback. We look forward to serving you again soon!

    Report
40. RW

    RWM1906

    Cleveland

    143 reviews

    vip
    4.0

    143 reviews

    Dined on July 27, 2019

    overall4food4service4ambience4

    We enjoyed a nice dinner at Buca this past Saturday night, redeeming a $20 coupon and a coupon for a free Sundae, making our dinner an excellent value. We ordered the Antipasto salad, which was served fresh and cold. Our entree, the shrimp Florentine pasta was delicious and enough was leftover when we were finished to take home to enjoy again at a future date. The gigantic sundae was sinfully good and a great way to top off a nice dinner. Our server was attentive and courteous and took good care of us. We always enjoy our dinners at Buca in Westlake and look forward to our next dining experience later this summer. Thank you!

    Buca di Beppo - WestlakeResponded on July 30, 2019Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

    Report