This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

Buca di Beppo - Pineville

3.7
icon/ic_reviewCreated with Sketch.
1137 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Italian
Conveniently located next to the Carolina Place Mall, at the intersection of Carolina Place Parkway and Prineville Matthews Road, is the best Italian restaurant in Pineville, NC, Buca di Beppo. The moment you walk in the door you know you are in for a treat. We make sure that every guest feels like family with our stellar staff attending to all of your dining needs and our specially trained chefs producing mouthwatering creations that are sure to delight. When you want authentic Italian pastas, entrees, and pizzas served in family style portions, there’s really no other choice! If you have special events coming up on your calendar, book a semi-private dining room or let us provide the catering. We have several catering packages full of everyone’s favorites or you can customize a package to your exact needs. Regardless of the event or celebration, your Pineville Buca has got you covered! Make your reservations or come in today!
avatar copy

Private Dining

Book your next event with us

View details

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 1137 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.9
food
3.7
service
3.8
ambience
3.6
value
Noise · Moderate
65% of people would recommend it to a friend
Sort by
Filters
OT
OpenTable Diner
Charlotte
1 review
Dined 3 days ago
Overall1food1service4ambience1

The main course was terrible and way overpriced. Service was good but the ambiance was pretty sketchy. I think the area around there has gone downhill so the clientele are following suit. The restroom was disgusting. A restroom says a lot about the attitude of the owner and it’s pretty apparent this one has given up.

OT
OpenTable Diner
Denver
2 reviews
Dined on September 18, 2020
Overall4food5service3ambience3

Food was really good but the server seemed confused and unsure of what to do.

Buca di Beppo - Pineville
Responded 6 days ago

Thank you! We hope to see you at your nearest Buca di Beppo soon!

Report
J
vipJack
Orlando
24 reviews
Dined on September 9, 2020
Overall5food5service5ambience4

We’ve eaten at Buca di Beppos in several cities and have had mixed experiences. This was our first time at this location and we had an excellent experience! Our server was pleasant and attentive. The food was very good. We started with the very tasty apple Gorgonzola salad. Then we shared a variety of dishes. One person in our group thought the eggplant parm was the best she’d ever had. The lemon chicken was good, as was the giant meatball we shared. The pastas were cooked perfectly, the manicotti was so good. It was a wonderful meal!

Buca di Beppo - Pineville
Responded on September 11, 2020

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

Report
H
Hollie
Charlotte
1 review
Dined on September 4, 2020
Overall1food2service1ambience3

Outright terrible service, didn’t even get menus or hardly get seen by the waitress. The place was out of half the food we ordered, and what we did get was overpriced and frankly not very good. Definitely won’t ever be back.

Buca di Beppo - Pineville
Responded on September 9, 2020

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future.

Report
J
Jeiprop
Naples
19 reviews
Dined on September 4, 2020
Overall3food4service2ambience3

Food was good and plenty of it. Service was very slow and tables were not bussed in a timely manner

Buca di Beppo - Pineville
Responded on September 9, 2020

Thank you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team. We hope you come back again.

Report
OT
OpenTable Diner
Charlotte
1 review
Dined on August 26, 2020
Overall1food3service1ambience3

Service was extremely slow. Our server, Alex, was friendly but it’s obvious that she has 0 respect from the managers. She was the only server for the entire restaurant. It took a while for drinks due to the fact the person that was helping her didn’t bring them out. when we went to order our food, we had to ask her for drinks again. They gave us the wrong order of breadsticks and then gave us the large one. Then it took forever to get our food. Since we waited so long for our entrees, they brought us a large portion instead of the small. When we requested the check, she dropped it off and then never returned. We had to go find her to pay for our check. When we made a complaint to her, the manager didn’t stop to talk to us on behalf of their terrible decision to understaff their establishment. We feel for her but the experience left such a bad taste in our mouth, we will never return to that establishment.

Buca di Beppo - Pineville
Responded on August 28, 2020

Our service should have been better and we'd like to get in touch with you.

Report
EM
EdMi
Charlotte
6 reviews
Dined on July 18, 2020
Overall3food5service5ambience3

Heat was on which makes it so uncomfortable while eating dinner It's the middle of July in NC, A/C should have been on. The A/C was on in the areas that were closed off to dining in.

Buca di Beppo - Pineville
Responded on July 20, 2020

We're very sorry to hear your were not able to fully enjoy your recent visit. We've informed the senior management team for correction. Thank you for bringing this to our attention. We hope to see you again soon.

Report
OT
OpenTable Diner
Charlotte
3 reviews
Dined on July 6, 2020
Overall5food5service5ambience5

Service and quality was very good considering all that was going on during the COVID-19 pandemic.

Buca di Beppo - Pineville
Responded on July 10, 2020

Thank you! We look forward to welcoming you back to Buca di Beppo soon!

Report
b
brandieboo
Western NC
6 reviews
Dined on July 3, 2020
Overall5food5service5ambience5

Went there for my boyfriend’s birthday! We were not only given impeccable service, but the food was outstanding and we were able to use our 20$ off coupon! This was my boyfriends first time there, and he was amazed at the artwork and authentic Italian feel the building had. His favorite was the huge meatballs! We will be back! :)

Buca di Beppo - Pineville
Responded on July 10, 2020

Thank you for choosing Buca di Beppo to celebrate your boyfriend's birthday! We appreciate you sharing your experience with us and we look forward to welcoming you back soon!

Report
LR
LisaR
Charlotte
3 reviews
Dined on June 26, 2020
Overall3food4service2ambience2

Service was very slow and there was very few customers. We ordered cheese garlic bread and it took 20 mins. One the meal was delivered to table the server never came back. We had to flag down another server and ask him to send her over. The restaurant is very worn and could use an update. It was certainly not the experience I had years ago.

Buca di Beppo - Pineville
Responded on July 10, 2020

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

Report
TT
vipTheTravelOrganizer
Charlotte
116 reviews
Dined on June 21, 2020
Overall3food4service2ambience3

I give Buca di Beppo credit for trying to control flow through their maze-like assortment of dining rooms to support social distancing, etc. However, the suggested flow was confusing, staff didn't follow it and it seemed like if we did we could never have exited the restaurant. Buca di Beppo also needs to continue offering high value coupons until patronage returns to something like normal.

Buca di Beppo - Pineville
Responded on June 25, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

Report
a
anniebody
Charlotte
17 reviews
Dined on March 6, 2020
Overall2food3service1ambience2

My husband and I used to love Buca, but the last two times we have gone have been a total let-down. The place just seems to be completely Mis-managed now. This Friday we went about 8pm, and our poor waiter was completely overwhelmed - he basically had an entire room with two large birthday parties going on at once. Not his fault, but my husband and I just got totally lost in the chaos. When our food came it was ok, but the chicken was dry and my husbands meatball had wax paper cooked in it. He bit into it and freaked out a little, but when he realized what it was he was ok. At any rate, our meal for two totaled $75 for just chicken Parmesan and spaghetti and two teas. We could have gone to many more better Italian restaurants for the same price and had a much more enjoyable experience. Won’t likely be back anytime soon.

ER
EashnaR
Charlotte
2 reviews
Dined on March 5, 2020
Overall5food5service5ambience5

Always a great experience! The food is always amazing!

Buca di Beppo - Pineville
Responded on March 9, 2020

We are very happy to hear you enjoyed your visit and we hope to see you at your nearest Buca di Beppo soon!

Report
OT
OpenTable Diner
Charlotte
1 review
Dined on February 23, 2020
Overall1food1service1ambience1

I still had to wait to be seated even though I had a reservation. The service wasn’t great since we overheard the servers conversation about who who stay and close to serve us. And the food wasn’t hot just warm enough to eat and it wasn’t seasoned at all. I will not be back.

Buca di Beppo - Pineville
Responded on February 24, 2020

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

Report
D
vipDustyandmuffy
Charlotte
18 reviews
Dined on February 22, 2020
Overall2food4service1ambience3

Our reservation was 6:00. We finally got food at 7:45. According to our waitress they were “backed up in the kitchen”. We had spaghetti and meatballs, how long can that take when I am sure the meatballs and sauce at prepared ahead? The whole place was full of grumpy people with no food. When the food came it was hot and well prepared.

OT
OpenTable Diner
Las Vegas
1 review
Dined on February 15, 2020
Overall4food4service5ambience5

Great experience taking large group (11) of teenagers to dinner. Sat in "Pope Room" with round table was fun. Only negative was 30 minute wait even though we had a reservation. Will go again.

Buca di Beppo - Pineville
Responded on February 18, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

Report
RT
vipRollTide
Charlotte
19 reviews
Dined on February 15, 2020
Overall3food3service3ambience3

We made a reservation for 6:30pm on Saturday and arrived a few minutes early. We weren't seated until after 7pm. The restaurant had plenty of room but was understaffed. The food and service were good but the wait staff was busy with too many tables.

Buca di Beppo - Pineville
Responded on February 18, 2020

We are sorry to hear you had an unsatisfactory experience and value your feedback. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

Report
DH
DavidH
1 review
Dined on February 14, 2020
Overall5food5service3ambience5

Amazing food!! We went on Valentine's Day and it was incredibly busy and we waited over an hour to get seated even with reservations. The servers were understandably struggling, but did an amazing job. Overall, fantastic experience and we will definitely be going back!!

Buca di Beppo - Pineville
Responded on February 18, 2020

Thank you for the great review! We strive to provide great food and world class service, so we're happy to see that reflected on your visit! We hope to see you again soon!

Report
OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Good food and good service great atmosphere

Buca di Beppo - Pineville
Responded on February 18, 2020

Thank you! We look forward to welcoming you back to Buca di Beppo soon!

Report
OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall5food5service5ambience4

Valentine’s Day

Buca di Beppo - Pineville
Responded on February 18, 2020

Thank you for choosing Buca di Beppo. We appreciate you for taking the time to review our restaurant.

Report
JD
JenniferD
Charlotte
9 reviews
Dined on February 14, 2020
Overall1food1service2ambience2

The restaurant was overbooked and it took 45 minutes after our reservation to be seated, there was a shortage of cups and silverware, appetizers did not all come out together and had to request them several times, food came out with frozen cheese on top of hot meatballs, salad arrived at the table after we asked for it and after our main dishes were served. Manager on duty was less than willing to believe us about the cold cheese and did not even apologize for anything that evening. Needless to say not a pleasant dining experience.

Buca di Beppo - Pineville
Responded on February 18, 2020

We are so sorry to hear that we let you down – especially on Valentine's Day. We appreciate that you have taken the time to write to us. We will be sure to share this experience with our staff in an effort to improve future guest experiences.

Report
NP
NikkiP
Charlotte
3 reviews
Dined on February 14, 2020
Overall4food4service5ambience4

The food and service was great!! The waitress was very knowledgeable and she even song baby shark to a table next to us because the toddler was cry. And they stopped right away.

Buca di Beppo - Pineville
Responded on February 18, 2020

We are happy to hear how much you enjoyed your meal with us! We look forward to welcoming you back again soon.

Report
OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Fabulouso!

Buca di Beppo - Pineville
Responded on February 18, 2020

Thank you for choosing Buca di Beppo. We appreciate you for taking the time to review our restaurant.

Report
KO
KeithO
1 review
Dined on February 14, 2020
Overall4food4service4ambience3

This place is designed for “Family Style” dining, meaning that all of the food comes in two sizes; small and large but is sized designed to be shared among the table. Small size is probably sized for three for example. It makes for a fun, sharing, family experience when you and your friends, family, business assoc., church/hobby group want to go out and do something fun.

Noise level? As my wife said, “It’s Italian, it’s gonna be a little loud!”

True, it was but we had no problem hearing normal conversation and it was a packed house.

The food itself? Great! Great red sauce, lasagna is sized for a King and tastes fantastic, pasta dishes were out of this world, and the chocolate cake and cannolis blew us away!

Service? Good, could have been a little better. We didn’t get bread before our meal, as others did; didn’t get plates until after our food arrived but he was very friendly and attentive.

We highly recommend them.

Buca di Beppo - Pineville
Responded on February 18, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

Report
CK
CindyK
Charlotte
9 reviews
Dined on February 8, 2020
Overall3food2service2ambience2

Just ok. Not our best visit to Buca. Service was slow and food was average not great.

Buca di Beppo - Pineville
Responded on February 11, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

Report
OT
OpenTable Diner
1 review
Dined on February 1, 2020
Overall3food5service2ambience4

We made a reservation and end up eating at the bar because the girl forgot. Also there were many people older over the wait

Buca di Beppo - Pineville
Responded on February 3, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

Report
OT
OpenTable Diner
New England
1 review
Dined on February 1, 2020
Overall4food5service3ambience3

The service was mediocre; Not great but not bad either. I asked for water without ice and was brought water with ice. The waitress asked if we wanted more bread, we said no thanks, but she brought some anyway. Our table only had one set of silverware, which we didn’t notice until we needed it and didn’t have it. Again, nothing really bad, just not great.

The food however was very good! It is obnoxious that you can’t order a normal sized serving. Everything is “family portions, either 3 or 5 servings. I ordered the prosciutto stuffed chicken which was fantastic! My wife ordered the manicotti which was also very good.

The walls of the restaurant itself are very busy. The decor is very Italian and also somewhat odd at times.

This feels very much like a place that would be great for a large family dinner. Overall a pretty good experience!

Buca di Beppo - Pineville
Responded on February 3, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

Report
OT
OpenTable Diner
Charlotte
2 reviews
Dined on January 29, 2020
Overall5food5service5ambience5

We had a great time! Food and service were delicious

Buca di Beppo - Pineville
Responded on January 31, 2020

Thank you! We hope to see you at your nearest Buca di Beppo soon!

Report
OT
OpenTable Diner
Charlotte
1 review
Dined on January 11, 2020
Overall2food2service3ambience4

Server might have been a little overworked to her defense. But the food was not good tonight which isn’t usually the case. Maybe just a one off situation. Anyway the manager was very gracious and took care of us so I definitely will be back and I have a feeling it’ll be better next time.

OT
OpenTable Diner
Charlotte
2 reviews
Dined on January 11, 2020
Overall3food4service3ambience4

Took forever to be seated even though we had a reservation. Other tables that showed up after us were seated before us (about 5 separate tables). Service was extremely slow (had to flag server down for refills). Food was good, but not worth the trouble.

Buca di Beppo - Pineville
Responded on January 13, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

Report
l
land
Charlotte
2 reviews
Dined on January 11, 2020
Overall3food5service1ambience5

The food was great, service not so much. We had a large party and had to keep asking for items such as refills or food which didn’t make it to the table. At the end, we spent almost an hour trying to get the check correct.

Buca di Beppo - Pineville
Responded on January 13, 2020

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

Report
AA
vipAArce
Charlotte
5 reviews
Dined on January 11, 2020
Overall2food1service3ambience1

Terrible food and way overpriced. Makes Olive Garden look like Ruth Chris of Italian food.

Buca di Beppo - Pineville
Responded on January 13, 2020

We apologize your meal did not meet your expectations. Our guests' feedback is highly valuable to us and will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

Report
B
Birdylady
Charlotte
32 reviews
Dined on December 31, 2019
Overall4food5service3ambience3

This is our annual New Years eve go to place. The food is always more than you could ask for and very tasty. The cheesy garlic bread isn't like it used to be so that will be off our list going forward. But the rest was very good.

The server, although pleasant enough when she did talk to us, rarely even looked our way every time she walked by. We had to try to 'grab' her to ask for drink refills. And at the end, we had to ask 2 people to get her so we could get our ticket. We even had to ask a different server for to-go containers. And we got those before she even came back.

The noise level is usually a little elevated and that's expected. Sadly, we had a family right behind us with a very small child that must have been testing their voice. Granted, the parents tried to keep the squealing down, but it was what it was. Can't blame the restaurant on the happy baby. :)

Buca di Beppo - Pineville
Responded on January 3, 2020

Thank you for dining with us! We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team.

Report
j
vipjb33
Houston
3 reviews
Dined on December 31, 2019
Overall2food3service2ambience3

I have been to a lot of Buca di Beppo's around the country. This one wasn't very good.

Buca di Beppo - Pineville
Responded on January 3, 2020

Thank you for taking the time to write this review as our customer’s feedback is very important to us. We apologize your experience was not up to our usual standards. We will undoubtedly contact management and make them aware of the situation to ensure it does not reoccur in the future. Thank you again for reaching out to us.

Report
CD
vipCDSMD
Charlotte
2 reviews
Dined on December 30, 2019
Overall1food1service1ambience1

Terrible service. Slow. It took 45 mins to get appetizer only after asking about it. Then 10seconds after appetizer arrived, our dinner arrived. The Lasagna was burnt and cold. We sent it back. It came back with the burnt part cut off and nuked to heat the outside better. Inside still cold.
Took 10yr daughter to bathroom and found a half naked lady trying to get paper towels out of holder since no paper in stalls. So my daughter was exposed to all this ( front and back naked lady!!!) Obviously we didn’t stay to use the bathroom. When I advised the manager, he laughed and offered to get me toilet paper to take back to bathroom to the naked lady. I declined.
It ruined our anniversary and scarred my daughter for life from going to bathroom alone!

N
Nadine
Charlotte
18 reviews
Dined on December 28, 2019
Overall4food4service4ambience3

We took the family, including 3 young children. Our waiter was very accommodating , portions are plentiful and tasty. We get a kick out of the "kitsch" on the walls. Lots to laugh about. They have the best eggplant parm around and the apple gorgonzola salad cannot be beat.

Buca di Beppo - Pineville
Responded on December 30, 2019

We are very happy to hear you enjoyed your visit and we hope to see you at your nearest Buca di Beppo soon!

Report
EL
vipELGM
Washington DC
5 reviews
Dined on December 27, 2019
Overall2food2service2ambience3

I believe they were short staffed. We had a reservation for 7 PM and it seems like everyone else did as well. We had a wheelchair in our party and it was very difficult to find a table that would work. Service was very slow due to being short staffed. Appetizers seemed overcooked but overall food was fair.

Buca di Beppo - Pineville
Responded on December 30, 2019

We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

Report
L
Longsofty
Charlotte
1 review
Dined on December 27, 2019
Overall2food2service3ambience3

Really disappointed with the food quality.

Buca di Beppo - Pineville
Responded on December 28, 2019

we regret to hear that your meal was not up to our usual standards. We appreciate that you have taken the time to write to us and will share this experience with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

Report
RC
RobinC
Miami
2 reviews
Dined on December 25, 2019
Overall1food3service1ambience2

Christmas. Had 5:45 reservation. Didn’t get seated until 7. Waited at bar took bartender 30+ minutes to serve us our first drink. She was rude and very loud. When we were finally seated we were sitting for about 5 minutes and were asked to move to another table so they could accommodate a large party of 17– some of whom were sitting at a long table plus they would use our booth. We moved. Then a different party of 4 were seated at our original booth. The larger party apparently shrunk so they did not need our booth. Then we ordered. Had to request place settings. We ordered a round of drinks which never made it to our table. Overall horrible experience

OT
OpenTable Diner
1 review
Dined on December 25, 2019
Overall1food3service2ambience3

5pm reservation. Not seated until 6pm with a toddler. $50 menu food cost $90. Waaay overpriced for simple pasta. Price did not include drinks or the the fact our daughters meal didn’t arrive.

FAQs

Buca di Beppo - Pineville does offer delivery in partnership with Postmates and Uber Eats. Buca di Beppo - Pineville also offers takeout which you can order by calling the restaurant at (704) 542-5146.

Buca di Beppo - Pineville is rated 3.7 stars by 1137 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Buca di Beppo - Pineville