It was cold .

Waitress not very helpful or friendly, very average care was taken

Appetizer- bruschetta- worst I’ve had

Main entree very good, however. But not a great amount of food for the cost

I always enjoy my meal at Buca. While the food is really good, I think it is slightly too expensive. That won't stop me going there, however.

Nothing like we thought. Very disappointed!! And will not be back.

Our last two visits have been below satisfaction. The place is filthy, service rude and out of everything we wanted at 4:00 on a Sunday.

We ordered the chicken carbonara and it was very dry, tasteless and the spaghetti was over cooked, mushy. We also had the roasted brussel sprouts, flavorless, it was like they forgot to put any seasoning on them.

As we do each year, we took the family to Buca’s downtown and they did not disappoint. Always a festive atmosphere even on a quiet weekday night as we are trying to avoid crowds. Great food and great service!

Are waitress was fun and amazing she did great

It's a reasonably good experience for the price. Quality is good, not great, but fine if you set your expectations accordingly.

Service is always top notch, great food, and plenty of it.

Sean was fantastic, he took great care of us! The food is always great.

Our server was great.... antipasto salad GREAT as always. The chicken stuffed prosciutto was ok and the Brussels sprouts & prosciutto was awesome, the only real complaint was having to view the menu on our phone that wouldn't be a problem except we never get phone service there, but the server was very polite and got us a regular paper menu 🤗 thank you Ethan

It was good.

The food was fantastic authentic Italian and the portion sizes immense. A great value for the money and great ambiance especially when things are quiet due to the ongoing pandemic.

I traveled with my family to Indianapolis for the weekend. We had a party of 5 for dinner. When we arrived, we had to enter through the kitchen, which didn’t seem sanitary, especially during Covid. We were then stuffed into a small booth with 5 people, instead of being seated at a round table with more room. Our waitress was less than helpful, and rushed us through the entire dining process. She would be gone for long periods of time, leaving us with no service, and when she would finally check on us, she would walk away from our table before we finished ordering and asking for assistance...we had to yell after her to come back each time she would walk away. The food was mediocre, especially for the price. The lettuce in our salad was wilted, and the pizza dough was undercooked. We ordered pasta as well, and the sauce was watery. Not worth the money or the headache of chasing down your server.

It was very nice. Great service by Christy. Food was delicious.

Food and service were outstanding

Food was very good. Due to Covid-19 and being a nice evening, we chose to sit outside. We were first seated behind a large banner stating they were open again, but we ask to be moved so we could see what was going on and people on the street, as opossed to being hidden behind a banner. We got cheesey garlic bread and spaghetti with meat sauce and meatballs. Meatballs were very good, sauce a little watery, but still good.

Absolutely horrible!! Fazolis is better.

The food was amazing, our waiter was fantastic and very patient with us( it was our first time there), food was reasonably priced! I can’t wait to go back!

Guy who seated us was over the top friendly-very very nice! Our waitress though was curt and just not friendly at all. It was our daughter’s 21st birthday and I was hoping for something special. The waitress acted like it was a transaction at McDonalds.

Second night of our honeymoon, the wife wanted Italian. And buca’s didn’t disappoint. We had the Parmesan garlic butter wings and they were absolutely fantastic. We had the stuffed shells, which were great as well. The old fashioned, although very different, was tasty. You had the Riesling my wife likes. Minor issue with pricing listed vs charged on wine, but it was quickly fixed.

Great experience Christi was a great server

Both service and our meals were outstanding. Some of the best pasta and shrimp I’ve ever tasted

Perfect for large groups!

They messed up our order twice - the food just tasted poorly. Will not return, there are better Italian places that are in the same price range with better quality food. Service was excellent, she tried to help with the awful pasta dish but we just gave up in the end.

Valentines Day

Food was a tad pricey for the quality. Waitress was very nice and she made up for the food

For certain circumstances, despite my relatively low rating, I would recommend Buca di Beppo. Things are served family style at dinner and for certain groups of people that will make sense and will be a relatively economical option for food that, for the most part, is tasty. Our large caveat was the tiramisu. Although advertised with espresso and rum, neither of those tastes was evident. In addition, it was served to cold and, therefore, too gelatinous almost to be eaten. If one is not expecting high-end Italian cooking and one wants family-style dining, and if one stays away from tiramisu, Buca di Beppo is your place.

I reserved ahead of time but when we arrived they tried to seat out party in 2 different rooms. We had to wait at the front while they tried to find somewhere to eat us together. We were at separate tables but a sectioned off room. Our server Mariah was amazing! She had a great attitude and got us anything we needed. Our food was disappointing. I've had Buca many times but this was by far our most disappointing visit in terms of food. One of our appetizers, Bruschetta, was served without the basil so it was literally just tomatoes and cheese. The bread was also so hard we could bang it on the table and nothing would even flake off. Everyone in our party who had mancotti (3 orders) asked for them to be sent back because they had a strange taste. The baked ziti was also way drier than normal, even with extra sauce it wasn't great. They did give us special treats for our birthday which was great and much appreciated!

The food was very good. The service was very bad! The waitress never asked us if we needed drink refills. She immediately brought our bill after we ordered dessert but didn’t bring that dessert for 15 more minutes. I ordered the Tiramisu and she brought it with a very large serving spoon for me to use.

If your going to run out of an entree, please let people know before they order drinks or sides.

We had a very large group with us and the wait to get our tables was longer than it should have been because we made a reservation at least a week in advance. It was frustrating to wait that long since we had the reservation and we had children with us and it was 830pm at night. Although the long wait started the evening off wrong, luckily our server was great and friendly. The wait for our drinks and our food was longer than normal but tasted good. The only other thing I would say is that they sat another group of people (not with our group) in a table between 2 of our tables. That seemed unnecessary given there were multiple other locations open to sit. All in all, an ok night. The servers were great and the food tasted good.

Celebrated a birthday. Service was great as always. Food was excellent. Always a fun time at Buca!

The prices at this chain have reached insane levels. The only relatively acceptable level is the Lunch menu.

Our server was fantastic and the food was delicious as always. We got places in a room with at least 25 teenagers, so the noise level was a bit much but after they left, it was perfect!

We had superb service. Food was wonderful . Hadn't been there in awhile but would definitely go back.

It was a fun place to celebrate my husband’s birthday

Great and interactive dining experience for most occasions. I enjoyed all the food. My only suggestions is to pressure wash the floors and provide a cleaner feeling to the walk thru.

It’s hard to understand how this place stays in business. The food is okay but the restaurant is old, dirty and unpleasant. The service is very poor. Spent $120 here for a quick dinner for four and wondered why.

Except for the server, this was solidly a bad experience. The pasta was pastey/starchy. The garlic bread was crispy, dry & flavorless. The antipasti salad had little dressing w/large wedges of not-so-good cheese.

The tables were disgusting. Tablecloths should be in garbage, not on tables (cracks, tears, faded out). Table leaves were tired & sloped down to seats (we had to ask to be moved or hubby would have been wearing the spaghetti).

Hubby was mistakenly given some chemical in his water. We asked server to share w/mgr. Mgr.’s response was that it might be tonic water. RIDICULOUS & offensive suggestion. As if we wouldn’t know the taste of tonic water! Just glad no one got sick from it.

Server did a very good job, all things considered.

It would be horrible to lose this business but we definitely hope management gets things improved ASAP.

My recommendation - definitely wait a while after this post before going to this restaurant. Hopefully, things will get better?