Brix And Ale

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1. D

   David

   Austin

   5 reviews

   3.0

   5 reviews

   Dined on May 21, 2023

   overall3food3service3ambience5

   We have been there a few times for the Sunday brunch and service was great, however when we went there this past time for my husband's birthday (which (I put on the reservation) it wasn't that special. We arrived; hostess seemed a little scattered. We asked to sit outside, she hesitated and then led us outside. She asked us if we were ready to order we said yes and then she said ok..let me get your server. Then she came to table and said, " I just read on your reservation it is your birthday?" I said yes my husbands. She said are you staying with us? We said no, we are local. She said oh ok....awkward silence...then she said well happy birthday. Absolutely nothing special in terms of presentation etc. Server shows and looked disheveled. Took our order. Food was ok. The breakfast scramble came with tortillas which was fine but no salsa? Seemed odd. Server must have been new which is all I will comment on. Wasn't the best experience based on prior experiences, which was sad considering this time was a special occassion.
   

   Brix And AleResponded on May 30, 2023Hi there David, We apologize about your experience. That is below our standards. I have expressed with our chef's and front of house team your experience. If you are interested in coming back, we can offer you a complimentary appetizer upon your next visit and hope to deliver a great experience.
   

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2. MT

   MaryT

   Minneapolis

   2 reviews

   3.0

   2 reviews

   Dined on May 18, 2023

   overall3food3service4ambience4

   My hamburger was overdone. I requested medium rare but there wasn't a spot of pink anywhere to be seen. The draft beer selection was not as large as I would have expected given the name of the restaurant.
   

   Brix And AleResponded on May 30, 2023Hi there Mary, We apologize about your experience. That is below our standards. I have expressed with our chef's your concern. If you are interested in coming back, we can offer you a complimentary appetizer upon your next visit and hope to deliver a great experience.
   

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3. OT

   OpenTable Diner

   Austin

   2 reviews

   5.0

   2 reviews

   Dined on April 23, 2023

   overall5food5service5ambience5

   Our Anniversary thank you Debrah , and Robert for taking great care of us!
   

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4. K

   Kinny

   Dallas

   12 reviews

   vip
   5.0

   12 reviews

   Dined on April 1, 2023

   overall5food5service5ambience4

   Marisimo is an awesome waiter - food was first class with excellent service ! 5 star all the way
   

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5. OT

   OpenTable Diner

   Orlando

   1 review

   2.0

   1 review

   Dined on March 19, 2023

   overall2food3service1ambience5

   Very disappointed with Brix & Ale. Came to celebrate a birthday at 12:30 on Sunday. Had a reservation but waited for 20 minutes to be seated and waited another 20 minutes to make drink orders. We were handed a brunch menu with about 10 items and was told it was the only menu. Service was aweful. The server didn’t offer second mimosas or bring refills except for iced tea. Eggs were over cooked. Won’t go back which is sad because Valentines Day was lovely.
   

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6. OT

   OpenTable Diner

   Austin

   10 reviews

   vip
   3.0

   10 reviews

   Dined on March 3, 2023

   overall3food5service3ambience5

   Birthday dinner
   

   Brix And AleResponded on March 12, 2023Thank you for stopping by our restaurant and celebrating your birthday with us! We look forward to having you return with our new farm-to-table menu starting this Monday and appreciate your feedback.
   

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7. E

   Eric

   Austin

   1 review

   2.0

   1 review

   Dined on February 15, 2023

   overall2food2service2ambience3

   We made reservations for a valentine's dinner with limited seating. Arrived at the restaurant on time and were seated right away. The waiter acknowledged us after a few minutes but did not return to take an order for 15 more. When he did take our order, we told him what drinks, appetizer, and entrées we would like, at which point he informed us that 3 of the 5 entrées were not available. He suggested the special entrée, to which we agreed. After a while, our originally requested appetizer showed up along with an unrequested one, which prompted confusion from us. The waiter admitted the mistake and removed it from the bill. The rest of the evening was fairly uneventful as far as the restaurant. Overall, slow service on a seemingly well planned, well staffed, limited seating evening. Biggest disappointment was multiple unavailable meals which were not specialty or rare foods, just steaks. Overall, 2/5 for this outing and I would not return or suggest friends to go.
   

   Brix And AleResponded on March 12, 2023We apologize for your less than great experience at our restaurant. We understand how frustrating these issue can be when dining out. We have had a conversation with our waitstaff to address these issues. We hope that you give us a second chance to deliver exceptional service and fantastic food upon your next visit with our new farm-to-table menu beginning this Monday.
   

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8. T

   Texaslady

   Austin

   7 reviews

   4.0

   7 reviews

   Dined on February 15, 2023

   overall4food4service3ambience4

   
   

   Brix And AleResponded on March 12, 2023We apologize for your less than great experience at our restaurant. We hope that you give us a second chance to deliver exceptional service and fantastic food upon your next visit with our new farm-to-table menu beginning this Monday.
   

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9. OT

   OpenTable Diner

   Austin

   2 reviews

   1.0

   2 reviews

   Dined on February 12, 2023

   overall1food3service1ambience3

   Got my card overcharged twice for one visit, called spoke with a manager Alejandro who said he will take care of it and reach back out, never heard from him again, called again he is not available
   

   Brix And AleResponded on March 12, 2023We apologize for your less than great experience at our restaurant. Upon receiving your call, we contacted our accounting department to process your refund. If you are still dealing with this issue, please call back the restaurant to have a refund processed. We appreciate your patronage, and hope you give us a second chance when you are in Georgetown again.
   

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10. OT

    OpenTable Diner

    Austin

    10 reviews

    vip
    3.0

    10 reviews

    Dined on January 19, 2023

    overall3food3service5ambience3

    Our waiter was lovely and very attentive. There was nobody there so it was quiet. Small menu. Restaurant is in the hotel. Just underwhelmed - the pictures looked much nicer than what it actually was.
    

    Brix And AleResponded on March 12, 2023We apologize for your less than great experience at our restaurant. . We hope that you give us a second chance to deliver exceptional service and fantastic food upon your next visit with our new farm-to-table menu beginning this Monday.
    

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11. OT

    OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on January 15, 2023

    overall3food3service5ambience3

    Rose our server was great. Minus a point because their credit card machine was down
    

    Brix And AleResponded on March 12, 2023Thank you for stopping by our restaurant! We apologize about our credit card reader not working. Our hotel experienced a temporary interruption of service. We look forward to having you return with our new farm-to-table menu starting this Monday and appreciate your feedback.
    

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12. OT

    OpenTable Diner

    Austin

    2 reviews

    5.0

    2 reviews

    Dined on January 2, 2023

    overall5food5service5ambience5

    Amazing service had the tequila fix it tasted delicious
    

    Brix And AleResponded on March 12, 2023Thank you for stopping by our restaurant! We look forward to having you return with our new farm-to-table menu starting this Monday and appreciate your feedback.
    

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13. OT

    OpenTable Diner

    Austin

    9 reviews

    5.0

    9 reviews

    Dined on December 21, 2022

    overall5food5service5ambience5

    I made reservations for my good friends birthday. We started with the Brussels sprout appetizer which was delightful. My friend ordered the shrimp tacos and I ordered the crab cakes. Man!! Both meals were amazing. A plus was the lattes… very creamy and robust! The affordable price point is acceptable because the quality was fantastic. I will be back with my hubby.
    

    Brix And AleResponded on March 12, 2023Thank you for stopping by our restaurant! We look forward to having you return with our new farm-to-table menu starting this Monday and appreciate your feedback.
    

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14. RW

    RandyW

    New York Area

    9 reviews

    4.0

    9 reviews

    Dined on November 13, 2022

    overall4food5service3ambience3

    Brunch was very good. My wife had the Georgetown scramble and I had the chicken and waffles. Wife's scramble plate was very good. My waffles needed to be a bit crisper on the outside, but the overall taste was good.
    

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15. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    vip
    5.0

    2 reviews

    Dined on November 12, 2022

    overall5food5service4ambience4

    Loved Mauricio!
    

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16. ED

    EmilyD

    Austin

    1 review

    3.0

    1 review

    Dined on November 10, 2022

    overall3food2service3ambience5

    The Atmos was great, but the food was really disappointing. I ordered the quail and the Mac and cheese was obviously from the Kraft box with some bacon thrown in.
    

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17. MT

    MichaelT

    Austin

    23 reviews

    vip
    5.0

    23 reviews

    Dined on October 25, 2022

    overall5food5service5ambience5

    Ruth provided great service
    

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18. S

    Samson512

    1 review

    5.0

    1 review

    Dined on July 16, 2022

    overall5food5service5ambience5

    I came with My fiance and I was very satisfied all around !!! The waiter was cordial and on top of his game, the food was excellent and the fact that it's very low key and an actual peaceful meal !!!
    

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19. i

    irwinr

    Austin

    6 reviews

    vip
    1.0

    6 reviews

    Dined on June 24, 2022

    overall1food2service1ambience4

    Brix used to be a nice little restaurant. But it has really gone downhill. The prices are very high. $20 for a burger. $20 for two tacos. Under entrees they only had a single non handheld entree under $45. It would be okay if the quality matched the pricing. But the beef in the $20 tacos was tough as leather. My $14 Texas tini, which is their take on a Mexican martini, was terrible. They also only seemed to have a single server for the entire restaurant. I understand staffing is hard right now but there was a bartender doing nothing and three people at the host stand. It took 30 minutes before we were able to even give our drink order and when we were ready to go I had to literally physically walk to they kitchen to get the server so I could pay. This level of service is simply inexcusable at this price level.
    

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20. GR

    GlennR

    1 review

    3.0

    1 review

    Dined on June 16, 2022

    overall3food4service5ambience5

    Pricing didn't match the information provided. This was our first time we had visited this property. They advertised in a local magazine happy hour with half off appetizers. We called ahead and checked the details with the Hotel. They confirmed half-off appetizers and discounts on drinks. Upon being seated, yes half of the appetizers at this restaurant, but happy hour not here on drinks but at a small bar in another part of the Hotel. no true happy hour on appetizers and bar at one location in Hotel.
    

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21. MT

    MacTheknife

    Austin

    12 reviews

    vip
    4.0

    12 reviews

    Dined on June 12, 2022

    overall4food4service5ambience4

    Above average for hotel restaurant. Avocado toast as a starter was great - pickled onions and radishes were a great compliment to the traditional flavors. Chicken and waffles could use a little sprucing up - frozen chicken tenders and waffles that felt like they were from the continental breakfast, but the honey butter was tasty. Scrambler could use a better presentation but was a decent portion of a standard breakfast plate.
    

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22. OT

    OpenTable Diner

    Dallas

    1 review

    1.0

    1 review

    Dined on May 22, 2022

    overall1food2service1ambience4

    Not what I expected…
    

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23. B

    Blakel

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food4service3ambience2

    Greasy burgers and sandwiches in our group. Would try again very understaffed with graduation and prom.
    

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24. KS

    KrisS

    1 review

    5.0

    1 review

    Dined on February 14, 2022

    overall5food5service5ambience5

    What a great place to go for Valentines dinner. It was a set menu which made it easy. Overall the food was very good. The steak on one of the dishes was a little undercooked for me. The chefs dessert prepared in front of us was amazing!
    

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25. GK

    GabrielleK

    Austin

    16 reviews

    vip
    4.0

    16 reviews

    Dined on January 21, 2022

    overall4food4service5ambience5

    I loved how quiet it was due to it being fairly empty. We were shocked that the menu did not match what was available online. It was significantly cut in half. Our server was amazing but the food was a bit over priced for what you received. Everything was very clean and welcoming. The host welcomes us right away so all and all it was a good experience.
    

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26. TY

    TylynnY

    1 review

    1.0

    1 review

    Dined on January 8, 2022

    overall1food1service3ambience2

    Went here for lunch, and wouldn't go back. Service was fine. Food horrible for what it cost. Better off going to any fast food establishment.
    

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27. s

    scourt

    Austin

    10 reviews

    5.0

    10 reviews

    Dined on January 2, 2022

    overall5food5service5ambience5

    The food was amazing! Very quaint, quiet place.
    

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28. G

    Gtownfoodie

    Houston

    22 reviews

    4.0

    22 reviews

    Dined on December 30, 2021

    overall4food5service5ambience3

    Hotel prices make it less compelling but food and service was good. Interior was ok but felt cold. I don’t think we will return.
    

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29. JF

    JamesF

    New Orleans

    1 review

    5.0

    1 review

    Dined on December 18, 2021

    overall5food5service5ambience5

    We had a lovely meal and the service was top notch!
    

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30. S

    Skibum

    San Antonio

    45 reviews

    4.0

    45 reviews

    Dined on December 5, 2021

    overall4food5service5ambience4

    Sunday late brunch and the place was empty. Food was pretty good and the staff was attentive.
    

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31. JK

    JanK

    1 review

    4.0

    1 review

    Dined on December 4, 2021

    overall4food5service4ambience5

    Food was fabulous and the waitress was very good. Only complaint would be the length of time to get our dinners..seemed like a long time!!
    

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32. T

    Terry

    1 review

    3.0

    1 review

    Dined on November 25, 2021

    overall3food3service4ambience3

    We were given a meal time at 4:30pm, which was after they quit serving Thanksgiving Brunch (which ended at 4:00pm) and before they went back to serving the regular menu at 5:00. So, only a few things were available to choose from.
    

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33. IB

    IleanaB

    1 review

    5.0

    1 review

    Dined on October 23, 2021

    overall5food5service5ambience5

    The place was amazing and the food was delicious. 100% recommended
    

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34. FN

    FaroghN

    Austin

    9 reviews

    vip
    5.0

    9 reviews

    Dined on October 2, 2021

    overall5food4service5ambience5

    Although the restaurant was not using their outdoor area the night of our visit for dinning, they still seated us on the patio when we asked. Our waiter was extremely helpful and patient specially with my 92 years old mother-in-law. The menu was not extensive which is what I like. More importantly our meal was very well prepared. I will go there again and will not hesitate to recommend it.
    

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35. SS

    SuperbService

    Austin

    17 reviews

    1.0

    17 reviews

    Dined on September 19, 2021

    overall1food1service1ambience2

    Came early to have a drink on the outdoor patio - there was no service out there so we ordered drinks at the bar and self-served. Prices were on the high side - $15/glass of champagne. Then, the hostess came and told us we could NOT sit in the area we chose because it was reserved for someone. We moved to the next table and when the party arrived they received service but we were ignored. When we went in for our 7pm reservation there were only two other parties seated in what looked like a cafeteria. We took a look at the limited and high priced menu and decided to skip it.
    

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36. OT

    OpenTable Diner

    Indiana

    18 reviews

    5.0

    18 reviews

    Dined on August 19, 2021

    overall5food5service5ambience5

    Delightful meal, wonderful service Brix and Ale is a hidden gem! Can’t wait for cooler weather when we can eat outside
    

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37. JB

    JennB

    Dallas

    21 reviews

    vip
    5.0

    21 reviews

    Dined on August 14, 2021

    overall5food5service5ambience5

    We have never had a hotel restaurant have such great food. I wish I had taken a picture of our food. Our daughter had the shrimp tacos, my husband had the pork dish, and I had the stuffed chicken. All were very good. The crispy brussel sprouts served with the stuffed chicken were amazing. The only thing we weren’t crazy about was the fried pickle appetizer. We all thought they were chips but they were spears. Not a big deal, but we prefer the pickle chips. Overall a really good meal.
    

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38. OT

    OpenTable Diner

    Little Rock

    1 review

    4.0

    1 review

    Dined on August 13, 2021

    overall4food5service5ambience5

    It was amazing
    

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39. K

    Kinny

    Dallas

    11 reviews

    vip
    4.0

    11 reviews

    Dined on August 12, 2021

    overall4food5service5ambience4

    Excellent food and service was top end. Highly recommend
    

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40. S

    Smartlonestargirl

    Austin

    3 reviews

    3.0

    3 reviews

    Dined on July 25, 2021

    overall3food2service4ambience5

    Fairly decent hotel grade food. Description of items sounded great. But not inspiring.
    

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