Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens

4
1073 Reviews
$30 and under
Italian
Brio Pembroke Pines is a premier Tuscan-inspired restaurant destination serving authentic, northern Italian cuisine, luxury wines & cocktails—our specialties include premium quality steaks, chops, seafood, made-to-order pasta and flatbreads prepared in an authentic Italian wood-burning oven. Bringing the pleasures of the Tuscan country villa to Pembroke Pines, our chef-inspired menu, chic atmosphere and world-class service will provide a dining experience like no other! We look forward to your visit at Pembroke Pines located in Pembroke Pines, FL – make your reservation or place an online order today!
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Private Dining

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What 1073 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
food
3.9
service
4.0
ambience
3.9
value
Noise · Moderate
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D
Duke
Miami
19 reviews
Dined on October 6, 2021
Overall2food3service1ambience3

No staff. Waited an hour for three simple entrees. Chicken as dry as shoe leather

OT
OpenTable Diner
Miami
1 review
Dined on October 1, 2021
Overall1food1service3ambience1

This is one of those TERRIBLE experiences that inspire me to write a TERRIBLE review. Be aware that the people you put as hosts is the face of your business can make a difference and makes and impact. Brio, yours are really bad at costumer service!! I will never fo back! We made a reservation for dinner at 8:30. One of the 2 hosts asked us to wait until she could “locate” a table. My reservation? Ok, I know every restaurant with Covid are short-handed, no problem. But 20 minutes later and with 2 kids it was getting ridiculous, still, no answer but I could see how they were accommodating smaller tables. Then, a large party (like 8 people) friends with the second host showed up and without reservation got seated right away. I got up and asked again about my table, I had been waiting for 40 minutes. The second host that just seated her friends told me that is the first time she “noticed” me -LIE- (because she saw me, we exchanged looks when she seated that large party knowing we were there first with children) and walked away trying to find any table for us and the first one didn’t even remember me, even less my name when I asked again about my table. I was just in shock at that moment. My 4 year old was yelling “mom I’m hungry”. I had to spell my name all over again like at the beginning and hoping for a table that was supposed to be reserved through this app 40 minutes ago. They finally got us seated. The waiter was nice. I truly believed the worst was over. He really tried his best with his service but the food took almost 2 hours to arrive to the table. Thank goodness my little one’s came out first and he was able to eat. Then the waiter shows up with a pizza that clearly nobody ordered asking us to keep waiting. The restaurant got empty waiting for our food. At almost 11 pm we finally got to eat. When we got the check, the 18% gratuity was included for a table of 3 with 2 kids? Specially after that TERRIBLE experience? No manager apologizing, no anything.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on October 4, 2021

We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. If you would be willing to further discuss your experience, please reach out to us at brioitalian.co m/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

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G
vipGabo
New England
12 reviews
Dined on September 27, 2021
Overall4food4service2ambience3

Despite the fact that the place was practically empty (about 2 or 3 tables occupied), the service was very slow.

Fortunately, and since it was a celebration dinner for our 30th college graduation anniversary, we talked about many things which made the wait less exasperating.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on September 30, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

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S
vipSharon
Miami
26 reviews
Dined on September 17, 2021
Overall4food4service5ambience4

We dine at Brio in Pembroke Pines often. Jose, our server was wonderful! He was attentative, professional and anticipated our needs. Jose made our wait for food and our dining experience very pleasant.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on September 21, 2021

Thank you. We look forward to serving you again and providing you with an unforgettable experience!

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OT
vipOpenTable Diner
New York Area
8 reviews
Dined on September 17, 2021
Overall1food1service4ambience1

2 hours to get food! Waiter was commiserating with us. The girls from the front desk were hiding in the bathroom from the customers waiting for tables. The manager was going from table to table apologizing but never got to our table. So sad because we have been there before and it was good. Never again!

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on September 21, 2021

We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team. Thank you for reaching out to us.

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F
vipFoodcoma
Miami
8 reviews
Dined on September 12, 2021
Overall4food4service3ambience4

Food was good. Our server was lost after we placed our order. Forget about refilling water and forgot or coffee at the end. When she brought the bill and we reminded her that we never received our coffees. She said the machine was broken but the just fixes it. Really? Then why did you charge it? Or why not mention that before we asked why it was changed? Sketch.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on September 21, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

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TO
TaniaO
Fort Lauderdale
3 reviews
Dined on September 6, 2021
Overall4food4service3ambience4

The price of main entrée have gone up on average $5. The amount of sourdough bread they serve is 1/3 of what they used to serve and when you ask for more later it never arrives. The food was good but not spectacular like before. Its sad because this was our favorite place to dine.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on September 8, 2021

We apologize the meal did not meet your expectations. Our guests' feedback is highly valuable to us as we utilize it for improvement in our guests' experience. Thank you for reaching out to us.

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JS
vipJosueS
Miami
8 reviews
Dined on September 6, 2021
Overall4food4service5ambience4

Brio is a good casual restaurant to meet up with a friend and share some good tapas. The service was great.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on September 8, 2021

We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

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OT
OpenTable Diner
Toronto
2 reviews
Dined on September 4, 2021
Overall4food4service3ambience4

The negatives: the server was very unfamiliar with the menu, and not a happy or pleasant person. Also, the food took a really long time to come out.

The positives, which far outweighed the negatives: nice ambiance, we were seated very quickly, great location, the food was very tasty, and the portions are generous. A great first time experience... I’ll definitely be going back to try other menu items.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on September 7, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team!

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LL
LeeL
Fort Lauderdale
11 reviews
Dined on August 30, 2021
Overall5food5service5ambience5

Lobster bisque and angle hair spaghetti with bolognese sauce was great! This place has never disappointed me!

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on September 1, 2021

We appreciate your loyalty & patronage! We hope to continue serving you and look forward to seeing you at your nearest Brio soon.

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OT
OpenTable Diner
Washington DC
1 review
Dined on August 27, 2021
Overall4food4service5ambience3

Went well we talked for 2 hours.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on September 11, 2021

We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

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EC
vipElviraC
Orlando
45 reviews
Dined on August 27, 2021
Overall5food5service5ambience5

Excellent ambiance as well the foods. Excellent service from my server.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on August 29, 2021

Hi Elvira! We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

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A
vipAlex
New York Area
10 reviews
Dined on August 21, 2021
Overall1food1service1ambience1

We came in on time with 2 kids and a baby and they told us that kitchen is backed up and a wait time for food would be 45-50 minutes - we left!
What a joke
Never again

Ruined kids birthday dinner

OT
OpenTable Diner
Miami
1 review
Dined on August 21, 2021
Overall3food4service2ambience4

The food took an hour to come out.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on August 29, 2021

We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

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JP
JudithP
1 review
Dined on August 7, 2021
Overall5food5service5ambience5

Excellent place to eat, ambience great 👍🏼 and employees are friendly and helpful

AP
AnaP
San Francisco
6 reviews
Dined on August 1, 2021
Overall1food1service3ambience3

I ordered carpaccio, which I always have because I love it. The carpaccio was super cold and the lettuce was wilted. You can tell it was prepared a few hours ago and just places in the refrigerator. I complained and the server just said sorry. That’s it.

JG
vipJerryG
Fort Lauderdale
20 reviews
Dined on July 30, 2021
Overall5food5service5ambience5

Excellent communication and service

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n
vipnicholasv
New York Area
78 reviews
Dined on July 26, 2021
Overall4food4service4ambience4

They are obviously understaffed as we had to wait for someone to check us in . Once we sat down Jose was very good and pleasing waiter ! But definitely running around from table to table . The food did take a while to get to us but was fresh and very tasty . Maybe the kitchen is also understaffed Covid is to blame?? No manager came to us or to be seen anywhere . Putting all of that to the side good family place to eat then leave for a walk …..

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on July 28, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

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OT
OpenTable Diner
Washington DC
1 review
Dined on July 21, 2021
Overall5food5service4ambience4

Restaurant needs servers! Waited for a table although the place was almost empty!

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on July 28, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

Report
Y
Yummy
Miami
32 reviews
Dined on July 18, 2021
Overall2food2service1ambience3

Considering the place only had 5 families or so in it; I was surprised how slow the service was for Sunday lunch. It took about 10 minutes for anyone to even come our way and that pretty much set the rest of the meal. We got waters once and no one ever checked on our drinks again. The food took 30 minutes to come out and every protein was over cooked. The kids’ meals took the longest to cook apparently, and held up the timing of the rest i guess. Overall if you want to be ignored and have 2 hours to kill for lunch, have fun.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on July 20, 2021

We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team

Report
OT
OpenTable Diner
Miami
1 review
Dined on July 15, 2021
Overall3food3service4ambience4

It’s the second time I dine at Brios after Covid. The servers are friendly… but what I have noticed the quality of food is poor. I ordered a flatbread Margherita and it was cold when served. The tiramisu didn’t taste like tiramisu. You will spend 30 minutes waiting for your food. What I did enjoy was the carpaccio.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on July 20, 2021

We apologize the meal did not meet your expectations. Our guests' feedback is highly valuable to us as we utilize it for improvement in our guests' experience. Thank you for reaching out to us.

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a
alexandraf
Miami
16 reviews
Dined on July 10, 2021
Overall5food5service5ambience5

Celebrated a friend’s birthday. Good food, good cocktails and good service.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on July 20, 2021

Thank you for celebrating with us at Brio Italian Grille! We appreciate you sharing your experience with us and hope you visit us again soon.

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OT
OpenTable Diner
1 review
Dined on July 5, 2021
Overall5food5service5ambience3

You can always count with good food and drinks.
Server was great, stay on top of the table at all times.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on July 20, 2021

We appreciate your loyalty & patronage. We hope to continue serving you and look forward to seeing you at your nearest Brio soon.

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DH
vipDeenaH
West Palm Beach
22 reviews
Dined on July 3, 2021
Overall5food5service5ambience5

We had a wonderful time. Servers were good.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on July 7, 2021

We're happy you enjoyed your meal and service at Brio Italian Grille. Come dine with us again soon.

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J
Juan
Miami
6 reviews
Dined on June 21, 2021
Overall5food5service4ambience5

The food was fresh, properly prepared and a great value for the price. We highly recommend it.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on June 23, 2021

We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

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OT
OpenTable Diner
Miami
1 review
Dined on June 20, 2021
Overall1food1service3ambience3

My dish was made incorrectly 3 times and they food took so long my family ate without me and I ended up taking my food to go. When I got home and checked my food the meat was over cooked , hard and even burnt. I would never recommend this restaurant

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on June 22, 2021

We apologize the meal did not meet your expectations. Our guests' feedback is highly valuable to us as we utilize it for improvement in our guests' experience. Thank you for reaching out to us.

Report
YA
YanetA
Miami
11 reviews
Dined on June 20, 2021
Overall5food5service5ambience5

The food and service were great.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on June 22, 2021

We're happy you enjoyed your meal and service at Brio Italian Grille. Come dine with us again soon.

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OT
OpenTable Diner
Miami
5 reviews
Dined on June 20, 2021
Overall5food5service4ambience4

Great Father’s Day location - brunch or lunch available. Some pricey meals but very generous portions. Service was good snd we were seated on time.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on June 22, 2021

We're happy you enjoyed your meal and service at Brio Italian Grille. Come dine with us again soon.

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OT
OpenTable Diner
Miami
4 reviews
Dined on June 20, 2021
Overall5food5service5ambience5

Had a great Father’s Day brunch! Our server, Leonardo, was fantastic.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on June 22, 2021

Thank you for choosing Brio Italian to celebrate! We appreciate you sharing your experience with us and hope you visit us again soon.

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OT
OpenTable Diner
Miami
1 review
Dined on June 18, 2021
Overall2food1service5ambience3

Terrible food and wine for hefty price

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on June 22, 2021

We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

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DG
DawnG
Atlanta
6 reviews
Dined on June 15, 2021
Overall2food1service2ambience2

Brio is a major disappointment. The quality of the food is lacking. I ordered the Chicken Masala, and i can honestly that this is by far the worst i have ever had. Unfortunately, I cannot recommend that restaurant.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on June 18, 2021

We aim to provide a great customer experience so we are very sorry to hear we fell short and appreciate your feedback. We hope for the opportunity to serve you again.

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J
Juan
Miami
6 reviews
Dined on June 11, 2021
Overall4food5service3ambience3

The place is nice and staff are super friendly and the food is delicious, service mmm.. no so much. Portions are big It’s definitely not like other restaurants when only get a small amount of food. I am definitely going back.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on June 18, 2021

Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

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OT
OpenTable Diner
Miami
1 review
Dined on June 2, 2021
Overall2food4service1ambience2

Did not have a waitress serve us; instead was served by a manager who took too long to bring our drinks and did not
Provide quality service.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on June 11, 2021

Our goal is to provide a great customer experience so we are very sorry to hear we fell short and appreciate your feedback. We hope for the opportunity to serve you again.

Report
OT
OpenTable Diner
1 review
Dined on May 30, 2021
Overall1food1service1ambience1

made my reservation for 9pm them called for my grace period time then was told that they close at 9

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on June 2, 2021

We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team.

Report
JK
JKII
Miami
5 reviews
Dined on May 26, 2021
Overall3food3service5ambience4

We sat on the patio for my birthday, the ambiance is really nice out there and Leonardo was our server. He was the only person working out there and he is a star, amazing! He made everyone at our table feel comfortable and kept up his pace running from table to table. Leonardo made it a very special evening for us. Thank You!

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on May 28, 2021

Thank you for choosing Brio Italian to celebrate! We appreciate you sharing your experience with us and hope you visit us again soon.

Report
GB
GabrielB
Miami
4 reviews
Dined on May 22, 2021
Overall4food5service5ambience4

Great place to try pasta with seafood.

The pasta is creamy.

Good cocktails.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on May 24, 2021

Thank you. We look forward to serving you again and providing you with a one of kind experience!

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DH
vipDeenaH
West Palm Beach
22 reviews
Dined on May 22, 2021
Overall5food5service5ambience5

Another wonderful experience

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on May 24, 2021

Thank you! We hope to serve you again soon.

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OT
OpenTable Diner
1 review
Dined on May 21, 2021
Overall5food4service5ambience5

We got lucky with a reservation being available. Our waitress Nayia was great

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on May 24, 2021

We are happy to receive such lovely feedback about our team. Thank you for dining with us. We hope you visit us again soon.

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OT
vipOpenTable Diner
Miami
8 reviews
Dined on May 19, 2021
Overall4food4service5ambience5

It keeps me surprised the fact of the little pasta choices this restaurant has. Other than that, is average

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on May 24, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

Report
DA
DaphneA
Fort Lauderdale
12 reviews
Dined on May 18, 2021
Overall4food4service3ambience4

The food was good the service unfortunately was horrible we received our bread after our food I had to keep asking for water, utensils.... I mean common things that are normally on the table or the waiter/bus boy would bring you upon arrival...
And to top it off when we finally order dessert, There were three of us and received the desert with two spoons after I made it clear that we were going to share it!!

I will go again because I like the restaurant the ambience and the food but hopefully I won’t get the same waiter

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens
Responded on May 20, 2021

We aim to provide a great customer experience so we are very sorry to hear we fell short and appreciate your feedback. We hope for the opportunity to serve you again.

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FAQs

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens does offer delivery in partnership with Postmates. Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens also offers takeout which you can order by calling the restaurant at (954) 431-1341.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens is rated 4 stars by 1073 OpenTable diners.

Brio Italian Grille - Pembroke Pines - The Shops at Pembroke Gardens does offer gift cards which you can purchase here https://www.brioitalian.com/gift-cards/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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