Food good. Service as well. Always a pleasure to dine there

Great service and great food

This restaurant has maintained its ambiance, excellent service and delicious cuisine while suffering through the pandemic. Safe and warmly welcome place to come. This is a can’t miss place

Remarkable! The food was delish, the wait staff was friendly.

Consistently good - one of our favorite places to eat

I placed a reservation for outside only and asked to be notified if it wasn’t guaranteed and then cancel my reservation. When we got there there were only a couple of outside tables occupied but the hostess said I couldn’t have one - they were all taken. I explained that I had requested outdoors and also be notified if not available.
She was not accommodating us until we were walking away and then she said she’d see what she could do. We did finally get seated outdoors and during the entire time we were at the table there were a minimum of 6 tables that remained unoccupied! With restaurants suffering- this hostess is one of the reasons why!!!!

The NEW OWNERS have thrown loyal customers under the BUS. Prior to the NEW ownership we had bonus awards which have now gone by the wayside. I'll think twice about frequenting Brio in the future. The food has changed too! Public be aware!!

Birthday celebration. Brio is doing a great job. Nice outside dining

Our server didn't seem to know about the incentive emails sent to customers. She neglected to give us the 50% off a pasta dish which we asked her about at the beginning of our meal. We were with friends and didn't want to make a fuss so we didn't challenge her when she presented the bill. I believe she may have been a new waitress not ready for prime time. Disappointing.

Very good food and service . Like the outdoor seating

Nice sitting outside watching the people coming to the mall. The area is covered and has fans. Safe and great atmosphere. Everyone enjoyed their food, service was friendly and it is moderately priced. Always a good go-to place.

Used to love this restaurant; it just isn’t the same. One of my favorites was the pasta Brio; had it and it was nothing like it used to be. Tasted artificial. My husband had to send his back because it was loaded with salt.
The only thing we enjoyed was the cheesecake and the chocolate molten cake.

Food was good...calamari was just okay as it came out cold ,not hot...bolognese sauce was delish , drinks were great...beef carpaccio is always the best..all in all a good value for an every night supper!!!

Wonderful pastas but very limited menu. Nice big airy room with high ceilings.

OUTSTANDING EXPERIENCE !!! Cristian our waiter was very attentive knowledgeable and had great suggestions - he was able to satisfy my friends needs by providing options. OUTSTANDING DINNING EXPERIENCE 😀 we left very very happy !!! I will recommend this restaurant in (Palm Beach Gardens)

Japan was an outstanding server! We also appreciate the positive, upbeat energy of the GM.

We have been patronizing this restaurant for years. This is our third visit since md-August.

While the current restrictions on dining poses insurmountable demands on the restaurant, I find that they need to fine tune their dining staff to improve the service to customers. Waiting times to be serviced is at times about 15 minutes before the staff even acknowledges you. They have a tendency to pass by your table and ignore you. This is very unusual. Also, the attention to detail is not there as it used to be under the old management. Perhaps, only time will tell if Brio will be what it use to be. Yet, the food continues to be great.

Lovely! Party of 7. Enjoyed the appetizers, cocktails. Food took ridiculously long, but since we were enjoying a long overdue break from quarantine, it wasn’t too painful. Top go-to at this mall for us!

This place is excellent!!! Super friendly staff and the manager makes sure everything is sanitized and social distancing is done.
Food is fresh and tastes great. Every dish we had was amazing.
Will be back😊

Waiter was awesome! The manager, Bobby, stopped by to check on us often. It was clean, social distanced, and delicious. I felt very comfortable and safe eating there. Will definitely be back!

Birthday dinner. First time dining out since Covid19 shutdown. Brio is my favorite local restaurant. Never disappoints. Server was inattentive at first instead of asking if I wanted to wait for my friends he did not even approach the table. Once he started he was fine.

Food was excellent, service was excellent. They were adhering to social distancing protocols

Celebrating a friend’s birthday. Wonderful service

Awesome tasting food. Seated right away and Many places for seating.

Need more fans in order for people to be comfortable eating outside.

We had a great evening sitting outside. The food was good and the weather was excellent.

Friend retiring luncheon. She had never dined at BRIO. Wonderful experience. Food was fabulous as always.

Food was totally outstanding! Apparently they got slammed for a Sunday night and didn’t have the staffing needed. We got that. We also waited way too long to get a drink at the bar, finally went up from our table and waited a long time for the two barmaids to get their attention. In all fairness, they were slammed. After getting the table we were ignored for way too long. I flagged Jeff down who couldn’t have be nicer. He wasn’t responsible for our table. He was slammed with business and really couldn’t wait on us properly. After a prolonged wait, the manager served us and couldn’t have been nicer.

The chicken limon was outstanding and the meatball hor’ derve was amazing. The app to logon to my account didn’t work and I have to hope he logged my phone number in as he said. Thank goodness the food was great! Will go back again and hope they have staffed better!

Excellent food. Great service. Waitress had knowledge of how dish was prepared. She also allowed for substitutes.

Menu is boating was much better before this new company bought then

Great time staff is great especially Christian he is an outstanding server makes our family feel welcomed

Great salads, service and big portions

we both had the shrimp scampi with pasta for an entrée. thought it was a little flattasting. not evenough flavor or shrimp

It was an aunts birthday. The waitress was very friendly and also brought a dessert with a candle. She was nice to offer a couple of choices to surprise the birthday lady.

Great meal. Excellent service.

Awesome fresh food, quality and price is unbeatable.
Very nice staff. Had Mr Hunter who was very nice and helpful.

Everything about our lunch experience was great, especially our server Patty. She was attentive, knowledgeable and had a great sense of humor.
A real credit for your establishment.

the food was great, but the portions were enormous. in fact they were too large. even though we took about half of two meals home, it would have been better if the size was less, the price lower and then we could have ordered desert.
small plate portions would be very welcome.

Unfortunately dissatisfied with our experience here.
Maybe because it was a Sunday evening but the price doesn’t change for the day and so the service shouldn’t suffer.
First- would like to thank CHAD for his rescuing the evening with good waitstaff service.
We arrived for a 7:30 reservation and the restaurant was at 30% capacity. They seemed to be surprised by our arrival and took 20 minutes to prep a table telling us they needed to find chairs.
We then had to wait an additional 10 minutes for someone to greet our table after we asked about water. The management and staff seemed to be very overwhelmed. Lots of confusion as to who was serving us. As a service business owner the MANAGER should have been on top of this-
ordered drinks but after a 10 minute wait we were told they did not have ingredients to make drinks ON THEIR MENU. Apps came out hot but meal came out 10 minutes after apps. Maybe it was an off night but thanks to the manager for making it right with free bottled water ; )

It started off poorly with a problem with my soup that was brought to the waitresses attention but was just shrugged off and never rectified. Then a family member who had specifically asked for her meal not to made with any spice was blown away by how spicy it was and was unable to eat most of her dish. Although we had paid the bill we sat and talked for an additional amount of time as we had not seen each other in quite a while. Neither drink refills or water was ever offered again once we paid. The waitress never came back and we had to flag another waiter down for some water.