Brio Italian Grille - Palm Beach Garden - West Palm

Brio Italian Grille - Palm Beach Garden - West Palm reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jay VIP

   Greater Boston8 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. It was very enjoyable. Server was good.
   

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2. L

   Lew VIP

   West Palm Beach132 reviews

   3.0

   Dined on April 4, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Fettuccine with chicken and spinach was horrible. The sauce was so thick it was almost nauseating. Will never order that dish again. The patio was heavily populated so service was a bit slow.
   

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3. S

   Susan VIP

   Miami11 reviews

   3.0

   Dined on March 30, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   We eat here quite often. That night my food was cold, asked 3 times for iced tea refill and got my own , wait staff wouldn't even look our way and had an attitude. My husband's Chicken Limon however was excellent. We expect more from Brio
   

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4. E

   Elyse VIP

   West Palm Beach24 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was wonderful, service with Chad was so great, really enjoyed.
   

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5. B

   Brittany

   Miami15 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Server was great. Starry then ginger ales were both flat. Food tasted delicious. My side of red sauce was forgotten but brought when asked. They gave nice size lime slices for our San pellegrino. The scent/frangrance used in the bathrooms was way too strong. Decoration of flowers and bunnies were out for Easter. We reserved a booth and received it. We had no wait. The special soup of day was Italian meatball and I highly recommend it! They use to give a few bread options in basket, now it’s just sourdough. We were here for a date and it was nice and quiet, very enjoyable.
   

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6. E

   Elaine VIP

   Denver28 reviews

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated right away and the servers brought warm bread and drink orders quickly. We did not have to wait long for our food to be delivered hot and tasty!
   

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7. J

   Joyce VIP

   West Palm Beach28 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience as always! Food service, ambiance & above all, consistently great food! Overall, a nice experience!!!
   

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8. D

   Diana

   Richmond21 reviews

   2.0

   Dined on March 21, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Very unpleasant experience. Starting off, I requested a booth and there were many available, and the hostess insisted on seeing us by the door. The door kept opening and closing with the servers going in and out to the patio and it was freezing cold the entire dinner. Our waitress Amy was horrendously Nowhere to be found. She never checked back with us to see if we needed anything, and was slow from beginning to end. I ordered a steak, which was one of the pricer items on the menu, medium rare and it came well done. I waited 50 minutes for the original steak to come out then had to wait another 15 to 20 for the redo to come out by the time that came my husband was completely done with his meal. Terrible, terrible service, marginal, food, and not a very special evening. There are so many better restaurants around don’t waste your time. 
   

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9. OT

   OpenTable Diner VIP

   Wilmington7 reviews

   1.0

   Dined on March 21, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   We sat at the table after getting water and waited for a server to return. After waiting a reasonable period of time plus additional time we got up and left. This is not the first time we had issues with getting served. We have dined here before and enjoyed the food, ambience and service. The Server issue seems to a new problem. I hope they get there act together soon
   

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10. T

    Tom

    Charlotte50 reviews

    2.0

    Dined on March 21, 2025

    1. Overall 2
    2. Food 5
    3. Service 4
    4. Ambience 3

    If you’re OK paying $11 for a 12 ounce bottle of Domestic beer at a chain restaurant, then make your reservation and enjoy. Prices for entrees are equally high. The Chicken Picatta was excellent but at $30, the price point is nearing my tipping point (and just cook at home).
    

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