They did not honor our reservation and we had to wait 25-30 minutes. Also, a waiter was not assigned to our table so I had to request somoeone. Finally, the food was warm and did not appear to be freshly made. I felt that I paid too much for the food. Note, we have been there before and had good service. Maybe an off night? but too costly for me.

The food was good. The service was awful. We waited 40 extra minutes past reservation. The waitress charged us three drinks we did not get. It was an awful experience for my mother’s birthday.

Food was great but reservation system was a mess. Waited 30+ minutes to get seated when we booked a reservation in advance

Very nice meal and service. I love their Grilled Salmon Salad!

Service was slow. Waited 10 minutes before service greeting. Wait staff seemed overwhelmed. The wine I ordered was unavailable.

Very reasonbly priced for a delicious dinner. Would go back for another meal.

They clearly over booked the restaurant, our reservation was 7:45 pm outside and we ended up being sat at 8:30 pm inside.

The food was good and came out in a timely manner.

I understand there is a shortage of help these days but they overload the servers with too many tables to cover. We had to constantly ask for silverware, sugar, cream, etc.

Outside dining was a great experience. The wait staff was friendly and the happy hour menu provided great cocktails and flatbreads that were delicious.

Waitress was great. But I shouldn’t have a 630 reservation and not be sad until 7 oclock after I was told just give us 5 minutes.

We had a 7:45 appointment and was totally forgotten about. I checked in at the host stand 4 times and everyone I was asked of I wanted indoor or outside seating. Keep in mind when I made my reservation I put I wanted indoor. I asked the host girls why they kept asking me if I wanted indoors or outside and they had. O answer. This tells me they just totally forgot about my reservation. We wasn’t seated until 815 and was seated at a covid restricted table. I knew cause they moved the social distance sign. We were also not given any utensils or anything when seated. Our waitress patti was great and made up for the horrible time getting seated. We also didn’t hear from any manager to apologize or anything. Once home I tried to call and speak to a manager around 10:10 pm. I waited till they were closed out of respect for the restaurant Mabel being busy. I spoke to someone who was suppose to get a manager and she left me on hold for 6 minutes. I just hung up. The food was good however it took a very very long time to get out meals. Thanks for patti for making our eating experience good at least

Andrew was our waiter and he was fabulous!

Excellent service. Food is always consistently very good

Service was awesome! The chopped salad was the best I ever had!

Our dinners were very good. Our waiter was very nice and always there when we needed him. We enjoyed our experience there.

Outdoor lunch. Lovely salmon salad.

Enjoyed dining out on the patio. Huge plus for this restaurant.

We've frequented Brio in other cities and had an enjoyable experience. The food is normally fresh and well prepared. Unfortunately, this was our least favorite experience and we will likely not return.

Birthday dinner for my son, it was perfect! Great food and great service!

Jordan in the bar area was very attentive, and polite. The food was delicious. We plan to revisit

Overall good experience..

Excellent food and Adriana provided outstanding and friendly service and helpful insights with wine and menu selection.

The food and the service was excellent.

Everything great
Food
Service cleanliness

Quick and friendly service from Mike. It was a nice dinner when we both had long days

The food and wine was excellent and the service was superb!

Extensive menu, from small plates to full entrees Food is always fresh and nicely prepared; not fancy but I’ll quite tasty Great service .

Everything was good , just waited too long to get the check .

Our waiter was great!!!! Sweet & was very accommodating to our needs.

The waitress barely came to our table as when she did it was a drive by. It’s status quo there. Fair across the board.

Waitress was very pleasant and on point with everything.

Nice time great service

Again I had the delicious salmon salad, my husband had the grilled salmon Fresca. Everything was wonderful.

Great service. Great food.

Sat in the semi enclosed outside area. Waitress forgot about us for the most part. Food was good, being forgotten about was not. People want to dine inside. So so soon they forget your outside.

It took us 2hrs...2hrs! to get our food. Room was packed during Covid and there was only 1 server for the whole room! I ordered Chicken Marsala and it was honestly the lamest portion I have gotten. 19.99...one thousand percent not worth it. My husband got a flatbread and it was Cold. Honestly just won't go back

We had a 7:15 reservation and arrived on time. We were told that Open Table made a mistake and overbooked the reservations. There were many people waiting for their tables due to this back up. We were told we had to wait 20 min. After 25 min, I checked with the hostess again. She told us there would be an additional 15 min wait. We did not sit down at a table until 8:30! We sat the bar area and our server was really the bartender. We did not receive good service. No one apologized for the long wait or the mix up with reservations. No one offered any compensation on the bill as a customer service. All in all a bad experience!

Great food. Service was excellent. We will definitely return.

My wife's vegetables and soup were cold. Because I eat quickly, I would finish before she got hot food.

Our waiter was extremely friendly and nice. Food came fairly fast and was good. I had reservations, when I arrived I was told I needed to wait 30 min to be seated. The walk in area was packed with people waiting for their takeout food. There was little to no direction from the hostess. People didn’t know where to stand to be seated vs wait for takeout food. Very unorganized. I’m glad we ended up leaving satisfied vs our initial observation upon entry.