Brio Italian Grille - Legacy

Reseñas de Brio Italian Grille - Legacy de comensales del restaurante. Basadas en valoraciones recientes.

1. G

   Gary VIP

   Las Vegas7 reseñas

   3.0

   Comieron hace 2 días

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 4

   Host and waitstaff was very friendly and helpful. The food was underwhelming in flavor after a very long wait. The restaurant was very busy and seemed to be understaffed for the evening. The menu has many choices for food and drink.
   

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2. M

   Michael

   Cleveland4 reseñas

   2.0

   Comieron hace 2 días

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 2

   The food was good, but the service was slow. It took too long to get our order was about to leave. 
   

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3. T

   Taylor

   Cleveland1 reseña

   1.0

   Comieron hace 2 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Booked this on a whim and should have read prior reviews. The host and waitress were very nice, but this was the least efficient restaurant I have been to in awhile or maybe ever. We had a reservation and waited over 45 minutes to be seated, another 30 minutes till we got a single cup of coffee. Not even waters. It was a bad sign when no tables around us (which had been there much longer) had any food at all. The ambiance was very weird as I’ve never been in a restaurant so packed, but so quiet, as there wasn’t the usual sounds of dishes clinking, or happy chatter. Almost 90 minutes in we decided to completely forgo our meal entirely and left. The waitress was very sweet and said the single cup of coffee we received was on the house. I was confused why things were moving so slowly as there was plenty of staff available.
   

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4. M

   Michelle

   Cleveland1 reseña

   1.0

   Comieron hace 2 días

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 1

   I made reservations for 2 on Mothers Day. It was extremely crowded so we had to wait about 15 minutes to get seated which was fine. My mother and I were seated in a dark, dreary overflow room near the access door by the kitchen. Our waitress was very accommodating and apologetic and informed us that our food may be delayed because they were extremely busy. About a half hour later we asked if they could open up the drapes and let some light in. I was disappointed because I wanted my mother to experience the ambience that I normally experience at Brio. The waitress asked if we would like to be seated outside and we immediately obliged. There was just one other table of patrons outside. We noticed lots of tables that were uncleared and unclean and birds and bees were picking at the food on these tables. Once our waitress brought out our food we immediately asked for our bill and some to go boxes so we could get the hell out of there. I will never make reservations again at Brio on a Holiday.
   

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5. W

   William

   Cleveland1 reseña

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our server, Bree was fantastic on a very challenging day. We were made aware that the kitchen was overwhelmed as well the closing staff (the night before) had not completed their tasks to prepare for Mother's Day. Surprisingly there was only a brief delay in our food preparation. Overall, the mother's that we went to celebrate had a lovely time and were very pleased. Again, I must mention how high of a level of service that Bree provided us and how attentive as a sever she was.
   

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6. G

   Gloria VIP

   Cleveland6 reseñas

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great service and food was excellent! Spaghetti bolognese is always a terrific dish, and my husband had the lasagna which he loves.
   

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7. J

   James

   Cleveland4 reseñas

   3.0

   Comieron hace 3 días

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 4

   Idk if it was just a bad night or what, the kitchen was very slow and food was not cooked the way it was asked. Two people ordered salads and they came out the same time as our food. We probably waited a hour or longer for food to come. One person in our party steak was overcooked, two other people lamb chops were understand one were overcooked. The manager did come around and everything was re cooked to our liking. The recooking portion was faster than it to get our food in the first place. Our reservation was at 4:00 on a Saturday.
   

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8. C

   Cash

   Dallas40 reseñas

   1.0

   Comieron hace 4 días

   1. Global 1
   2. Comida 2
   3. Servicio 2
   4. Ambiente 1

   Nice people. Poor service. Sticky floors. Worn-out restaurant.
   

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9. N

   Nancy VIP

   Cleveland61 reseñas

   4.0

   Comieron en 28 de abril de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Nice dinner, I had the chicken Milanese which had two breaded chicken portions on a bed of pasta with marinara sauce which was nice. My husband had the Sicilian Shrimp Spaghetti which he enjoyed.
   

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10. P

    Paulina VIP

    Toledo5 reseñas

    3.0

    Comieron en 26 de abril de 2025

    1. Global 3
    2. Comida 5
    3. Servicio 1
    4. Ambiente 5

    Booked a reservation for my mom’s 70th birthday, and it was our first time dining at Brio. While the food was excellent, we were extremely disappointed with the service. We usually don’t complain, but the experience was unexpected. We ordered wine and didn’t receive it until we had nearly finished our dinner. Even then, we had to pour it ourselves and was poorly opened. Despite asking multiple times for water, we never received refills. On top of that, there was an accidental spill at our table, and after repeatedly asking for napkins to clean it up, none ever came. Our appetizer plates were never cleared, so they piled up on the table throughout the meal. To make matters worse, before dining, I had mentioned to our waiter that it was my mom’s 70th birthday and that we wanted to get her a dessert after dinner, but he never offered a dessert menu or brought one. I wanted to treat her to a special dinner and dinning at Brio was beyond disappointing, especially with how much we spent. :(
    

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