Brio Italian Grille - Crabtree

4.1
96 Reviews
$30 and under
Italian
Brio Crabtree is a premier Tuscan-inspired restaurant destination serving authentic, northern Italian cuisine, luxury wines & cocktails—our specialties include premium quality steaks, chops, seafood, made-to-order pasta and flatbreads prepared in an authentic Italian wood-burning oven. Bringing the pleasures of the Tuscan country villa to Raleigh, our chef-inspired menu, chic atmosphere and world-class service will provide a dining experience like no other! We look forward to your visit at Crabtree located in Raleigh, NC – make your reservation or place an online order today!
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What 96 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
4.2
service
4.1
ambience
3.8
value
Noise · Moderate
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OT
vipOpenTable Diner
Raleigh
2 reviews
Dined 3 days ago
Overall3food3service2ambience3

Slow service. Dirty dishes. Soupy lasagna but other dishes were fine. Just not the experience we were hoping for

KN
vipKenN
Washington DC
25 reviews
Dined 4 days ago
Overall2food3service2ambience2

Our reservation requested a booth. In a nearly empty restaurant, we were shown to a table. When my wife asked for a booth, the host had an attitude. We later heard him complaining to a server that we had demanded a booth. The menu given to my wife was filthy, with crumbs all over one side. My wife ordered a margarita, before ordering food. It did not arrive before the appetizers. When our entrees were delivered by the manager, my wife said she hadn't gotten her drink. He said he'd check on it, but she just canceled it. Two minutes later, the waitress brought it. My wife declined it because she didn't want to be rushed. We also told the manager about the dirty menu. His response was "Okay". My wife said "No, it's not OK". He left shortly after that and didn't return to the table. My entree was hot. My wife's, with a cream sauce, was lukewarm, probably having sat waiting for mine, and quickly cooled. The restaurant looks like it needs a makeover.

JS
JimS
1 review
Dined on November 20, 2021
Overall4food5service4ambience4

We had an enjoyable dinner at Brio. Like many restaurants these days, they were short handed on staff so we had a longer than desired wait to be served and get our food, but once it came, the meals were delicious!

OT
OpenTable Diner
1 review
Dined on November 20, 2021
Overall4food4service5ambience3

Waitress was amazing. Food was really good! Calamari was the appetizer, we had one person with a wedge salad, one with the Salmon Freco, and the last with the lobster and shrimp pasta. The wedge salad was perfect, the shrimp and lobster pasta lacked a bit of salt and spice, and the salmon Freco was awesome. Great job on the boiling and shocking of the asparagus. The sweet potatoes needed to be crispy and without the skins. Balsamic was awesome, but the pesto was missing some basil flavor and the green pop of color you expect to see. The Calamari was greasy and the breading kept falling off due to the amount of it, but the sauces of alfredo and marinara compensated for it. Overall an awesome meal! Thank you!

JS
vipJeffS
Raleigh
28 reviews
Dined on November 14, 2021
Overall5food5service5ambience5

Never disappointed at Brio. Great selection and everything we had was delicious.
Recommend the pasta a al Vodka as well as the Salmon Fresca.
Lobster Bisque was outstanding as was the Shrimp and Eggplant Appetizer.

N
Nana29
Raleigh
3 reviews
Dined on November 13, 2021
Overall5food4service5ambience5

Well I didn't get a happy birthday but the food was good everybody in my party enjoyed it and it was our first time eating there.

CF
CarolynF
New York Area
10 reviews
Dined on November 12, 2021
Overall3food2service4ambience3

Food was much too salty. Manager very nicely offered to take dinner off bill but I didn’t want him to lose the money.
Lobster bisque lacked any lobster flavor

j
jeffm
Raleigh
67 reviews
Dined on November 8, 2021
Overall2food3service2ambience3

understaffed, possibly due to covid? the old brio will remain in the shadows until they can hire more people. everything took so much longer than needed & when i attempted to get my own water refill & later some bread, the staff did not seem to like it, which i found offensive. i was trying to help the situation, nor did i complain to a manager. i would not have mentioned it here if they had been receptive to me going to the bar to request a water refill or near the bread stand to ask about getting some bread. even after i asked, both items took way too long. please hire more staff but more importantly please do not disparage customers trying to help. i can only recommend brio if the staffing situation improves.

Brio Italian Grille - Crabtree
Responded on November 10, 2021

We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

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LL
LuLa
47 reviews
Dined on November 7, 2021
Overall4food5service5ambience4

Normally I would give this restaurant five stars. Tonight there was some kind of a computer problem which caused a delay in getting our food and drinks. Our server was amazing and handled the situation very well. As always the food was delicious! We will definitely come back.

Brio Italian Grille - Crabtree
Responded on November 10, 2021

Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

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OT
vipOpenTable Diner
Raleigh
3 reviews
Dined on November 6, 2021
Overall1food1service1ambience1

Manager would not honor our reservation at the bar.

Brio Italian Grille - Crabtree
Responded on November 10, 2021

We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

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SB
SparkleB
New England
1 review
Dined on November 5, 2021
Overall5food5service5ambience5

Great dinner-great staff

Brio Italian Grille - Crabtree
Responded on November 10, 2021

Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

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OT
OpenTable Diner
Raleigh
1 review
Dined on October 31, 2021
Overall3food3service3ambience3

Some items on menu were not available. Experienced this with both pasta dishes and desserts. Service was slow even though the restaurant was less than 25% full.

Brio Italian Grille - Crabtree
Responded on November 5, 2021

We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

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D
Dusty
Raleigh
66 reviews
Dined on October 27, 2021
Overall5food5service5ambience5

First time me and friends had gathered in months and Brio was a great and secure feeling choice. Our server was terrific, quick to respond to questions and requests

Brio Italian Grille - Crabtree
Responded on November 5, 2021

We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

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OT
OpenTable Diner
1 review
Dined on October 22, 2021
Overall5food5service2ambience5

Food was good. Service was slow for it not to be full at all

Brio Italian Grille - Crabtree
Responded on November 5, 2021

We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

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JK
JoanneK
Raleigh
4 reviews
Dined on October 19, 2021
Overall5food5service5ambience5

Very pleasant, able to sit outside on the patio. Went for Happy Hour, great value!

Brio Italian Grille - Crabtree
Responded on October 21, 2021

We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

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J
Joanie
Raleigh
9 reviews
Dined on October 10, 2021
Overall5food5service5ambience5

Brunch was excellent. Everyone had a great meal, good conversation (we could actually hear each other without extraneous noise). We are planning to make this a monthly outing at Brio!!

Brio Italian Grille - Crabtree
Responded on October 14, 2021

Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

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CS
CarlaS
Raleigh
59 reviews
Dined on October 8, 2021
Overall3food2service3ambience3

I’ve been to Brio many times and always enjoyed it. But this time was different. The young man at the reception desk was rude, rude, rude. Wouldn’t look at me or even acknowledge that I’d spoken to him, even after 3 attempts. He should be retrained or even fired.

I’ve always enjoyed the food but the shrimp and lobster linguine was awful, so salty we couldn’t eat it. We just picked the shrimp
Out of it. The waiter brought the wrong appetizer (after confirming what we wanted twice) and then the entrees arrived before the re-ordered appetizer.

You can do better, Brio!

Brio Italian Grille - Crabtree
Responded on October 14, 2021

We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team

Report
OT
OpenTable Diner
Atlanta
1 review
Dined on October 2, 2021
Overall3food5service5ambience4

Our waitress was OUTSTANDING! The negative part is the male seated us. Not the male greeter (who looked up the reservation). The male hostess who seated us needs someone to show him how to greet people. He honestly has no clue!

Brio Italian Grille - Crabtree
Responded on October 14, 2021

We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

Report
LL
LuLa
48 reviews
Dined on September 12, 2021
Overall5food5service5ambience5

The food was delicious as always and our waiter was amazing! Love this place.

Brio Italian Grille - Crabtree
Responded on September 16, 2021

We're happy you enjoyed your meal and service at Brio Italian Grille. Come dine with us again soon.

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OT
OpenTable Diner
1 review
Dined on September 12, 2021
Overall1food2service1ambience1

Food is subpar and we didn’t even get seated until 20 minutes later after our reservation that we made prior.

OT
OpenTable Diner
Raleigh
22 reviews
Dined on September 6, 2021
Overall3food3service3ambience5

Brio is always a solid go to but this time it was only OK. The food was sort of bland and the service, considering the place was empty, was mediocre. I know everything refers back to Covid but asking for a glass of water three times was just a sign of being lazy.

Brio Italian Grille - Crabtree
Responded on September 10, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team.

Report
BS
BarryS
Raleigh
13 reviews
Dined on September 6, 2021
Overall5food5service5ambience5

Nice food and service! We look forward to coming back.

B
Bimmerlover
Raleigh
3 reviews
Dined on August 28, 2021
Overall4food4service3ambience3

They like many restaurants are a bit short-staffed so service is a bit slower than before. Quite expected but in absolute terms brings down the rating a little bit. We had a nice time, though.

Brio Italian Grille - Crabtree
Responded on August 29, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

Report
d
vipdiner1
Raleigh
12 reviews
Dined on August 18, 2021
Overall1food1service1ambience1

Last time we went to Brio we asked to be seated on the patio but they would only allow us to be seated in the restaurant because the bar was full & the bartender was the only one serving the patio & bar. We order our food as a take out & took it home.
This time we made a reservation through Open Table and requested a table on the patio. When we arrived there was only one table outside where people were sitting and the bar was not busy. We thought it would be a perfect time for us to sit on the patio but they refused again and said the patio was closed. We decided to go somewhere else instead. It seems to us that Brio’s current staff does not treat their customers as though they care about them. There are exceptions of course.
The bartender who waited on us on the patio a few weeks ago, plus the food, were both exceptional and that was the reason we kept going back.
I am sure staffing shortages are a current problem but Brio will need to do a better job with customer service if it is going to stay in business.

Brio Italian Grille - Crabtree
Responded on August 20, 2021

We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

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OT
OpenTable Diner
Western NC
4 reviews
Dined on August 14, 2021
Overall5food5service5ambience5

We came here after moving our daughter back to NC State as our good bye meal. Everywhere in the mall was booked for hours. I was able to book Brio right away. It was a hidden gem. Not crowded, quiet and the food was great. We will be back for sure.

Brio Italian Grille - Crabtree
Responded on November 5, 2021

Thank you for choosing to dine with us at Brio Italian Grille. We're glad to hear you enjoyed your meal and hope to serve you again soon.

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U
Underwhelmed
Hawaii
2 reviews
Dined on August 7, 2021
Overall2food3service2ambience2

Waitress was cordial, but very snippy with her answers to our questions.
No lamb or pork chops available when we ate there.
Kitchen ignored steak order for well done, which came out medium rare.
Bruschetta appetizer was tasty, but the toasted bread was impossible to bite through.
This was not a great experience to celebrate our anniversary.

Might try again for a date night, but not a special occasion.

Brio Italian Grille - Crabtree
Responded on August 20, 2021

We are so sorry to hear that we let you down – especially on such a special day. We appreciate that you have taken the time to write to us and will use your feedback for improvements in service.

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KT
KarenT
New England
2 reviews
Dined on August 7, 2021
Overall4food5service5ambience4

wanted to eat outside and was told patio was closed only to see a party seated on patio as we left

Brio Italian Grille - Crabtree
Responded on August 8, 2021

We're sorry to hear our service was not at it's best during your visit. We will be sure to work with our team to improve on this. We appreciate you reaching out and hope to see you again soon.

Report
TD
TrishD
Raleigh
3 reviews
Dined on August 6, 2021
Overall2food2service2ambience2

Overpriced. Mediocre food at best and definitely not what I remember eating at Brio should be like. Extremely loud and could barely carry a conversation. Food took excessively long to come out and some of it was not hot. Will not be back.

Brio Italian Grille - Crabtree
Responded on August 8, 2021

We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

Report
v
vpfr
Raleigh
16 reviews
Dined on July 31, 2021
Overall4food4service4ambience4

Excellent except for the fact that there was something on the seat which left black splotches on the back of my wife’s white shorts.

Brio Italian Grille - Crabtree
Responded on August 8, 2021

We appreciate you sharing your thoughts and concerns with as it aids us in improving our guest experience. Your comments have been shared with management. We hope to serve you again.

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OT
OpenTable Diner
1 review
Dined on July 24, 2021
Overall3food3service3ambience3

Ehhh it was not worth it

OT
OpenTable Diner
1 review
Dined on July 20, 2021
Overall5food4service4ambience4

Nice and easy.

SK
vipStevenK
Vancouver
16 reviews
Dined on July 19, 2021
Overall3food4service4ambience2

Not bad, but I've been to better Brio's. Kind of left me with the impression that the kids were running the shop.

Brio Italian Grille - Crabtree
Responded on July 22, 2021

We aim to provide a great customer experience so we are very sorry to hear we fell short and appreciate your feedback. We hope for the opportunity to serve you again.

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HM
HeatherM
Raleigh
1 review
Dined on July 16, 2021
Overall4food4service5ambience3

Our server was fantastic and had a wonderful customer service presence.

Brio Italian Grille - Crabtree
Responded on July 22, 2021

We are happy to receive such lovely feedback about our team. Thank you for dining with us. We hope you visit us again soon.

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OT
OpenTable Diner
Raleigh
6 reviews
Dined on July 13, 2021
Overall5food5service5ambience5

Our “Go-to” place for lunch with out of town guests. Never disappoints. Great food and good service at a reasonable price.

Brio Italian Grille - Crabtree
Responded on July 14, 2021

We appreciate your loyalty & patronage. We hope to continue serving you and look forward to seeing you at your nearest Brio soon.

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FT
FamilyTravelsonaBudget
Raleigh
11 reviews
Dined on July 12, 2021
Overall5food5service5ambience5

Excellent dinner at Brio. I highly recommend the beef medallions with Gorgonzola. It was spectacular. The service was great, as always. My only complaint... I was too stuffed for dessert. Next time!

Brio Italian Grille - Crabtree
Responded on July 13, 2021

Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

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KH
KimberleeH
Raleigh
7 reviews
Dined on July 10, 2021
Overall4food3service5ambience5

Great service and attentive staff. Very limited menu to to pandemic reopening which was a bit disappointing. Great portions.

Brio Italian Grille - Crabtree
Responded on July 13, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

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n
vipnclkb123
Raleigh
43 reviews
Dined on July 9, 2021
Overall5food5service5ambience5

Food and service was excellent!

Brio Italian Grille - Crabtree
Responded on July 13, 2021

We're happy you enjoyed your meal and service at Brio Italian Grille. Come dine with us again soon.

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OT
OpenTable Diner
Raleigh
1 review
Dined on June 26, 2021
Overall5food5service5ambience5

Jason the bartender was amazing! The food was exceptional

OT
OpenTable Diner
Raleigh
9 reviews
Dined on June 24, 2021
Overall5food5service5ambience5

Lunch was great!!! I was impressed.

Brio Italian Grille - Crabtree
Responded on July 13, 2021

Thank you. We look forward to serving you again and providing you with an unforgettable experience!

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A
vipAnon
Raleigh
7 reviews
Dined on June 20, 2021
Overall3food4service2ambience3

Glad to see this location has reopened. They are a fine Italian grille. Food was quite good.

Our server was very pleasant and interactive, and ultimately satisfied. However, it appeared that she was covering way too many tables and service was slow as a result. There seemed to be many more servers in the restaurant that weren't nearly as busy.

One other nit to pick: Our wine order of a bottle was filled with a similar wine at a similar price level. But there should have been mention of the substitution.

Brio Italian Grille - Crabtree
Responded on June 22, 2021

We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

Report

FAQs

Brio Italian Grille - Crabtree is rated 4.1 stars by 96 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.