Brio Italian Grille - Cherokee - Cherokee Casino

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1. VH

   VictoriaH

   Las Vegas

   16 reviews

   vip
   5.0

   16 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Perfect as always

   Report
2. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined 1 day ago

   overall4food3service3ambience3

   Service was not fine dining for what we paid found the waiter to be casual and even said yup and was short and unprofessional in interactions and found him disappointing for a hundred dollar meal. Had better service at Dennys for a breakfast or like an Olive Garden. Expected more. Carpaccio was good but serving size was a bit ridiculous for two people for appetizer but was yummy. Steak medallions hubby ordered came med well he ordered med rare. He only ate one didn’t eat other two. I ate ravioli was really good a tad salty but very yummy. Wine also was good selection. For price expected better service and steak cooked better. Wasn’t worth the price of 100.00 meal. Desserts looked underwhelming at tables around us so we skipped it. A bit disappointing overall but was ok.

   Report
3. MB

   MelindaB

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food4service5ambience5

   Food was delicious, steak cooked perfectly med rare, lobster bisque was good and the gluten free pasta was good

   Report
4. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined 2 days ago

   overall1food1service3ambience4

   Chicken Milanese was almost inedible. Chicken breast pounded flat and over cooked to a dark brown served on Al dente pasta laid on top of the sauce. Our server confirmed it was overcooked and we ate less than a quarter of it but it was not removed from the check or replaced. Left hungry and not satisfied

   Report
5. JA

   JoAnnT

   Raleigh

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Always love Brio! Make sure to make a reservation though!

   Report
6. MM

   MarcelM

   Richmond

   10 reviews

   3.0

   10 reviews

   Dined 4 days ago

   overall3food3service4ambience5

   My ravioli dish was wonderful. My husband’s Brio pasta not so much. He had to keep putting salt on it and he never uses salt. Very bland. Bread and lobster bisque were ok. Service was good. If we hadn’t had a coupon we would have been disappointed. Up in the air whether we would go again or not.

   Report
7. JG

   JeffG

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Food is always great. Very friendly waitstaff. Always a great experience.

   Report
8. AB

   AviceB

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Our experience from beginning to end was amazing. The food was delicious. The music was nice. The most rewarding part of our dining experience was how cordial the staff and servers were. I must say Shonda stood out. She was cordial ,prompt and attentive. Overall this was a wonderful dining experience and we will visit again

   Report
9. RD

   RobinD

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   The food was absolutely delicious. We eat here every time we come to Harrah's and we are never disappointed. Great atmosphere and service too.

   Report
10. j

    jimkim

    Charleston

    4 reviews

    5.0

    4 reviews

    Dined 5 days ago

    overall5food5service5ambience5

    Food and service were great. They were out of my favorite dish shrimp and eggplant, but were kind enough to let me order a smaller portion of the special of the day which was lasagna and it was delicious.

    Report
11. OT

    OpenTable Diner

    Atlanta

    1 review

    3.0

    1 review

    Dined 5 days ago

    overall3food3service3ambience4

    Date night at Cherokee. First time actually eating there in person rather than take out. Nice spot :)

    Report
12. S

    Sammie

    New York Area

    1 review

    2.0

    1 review

    Dined 6 days ago

    overall2food3service2ambience4

    Staff seemed overwhelmed and rushed. Quality and temperature of the food was not as good as it was in previous visits. Getting each course of our meal was painfully long.

    Report
13. S

    geraldS

    Western NC

    1 review

    1.0

    1 review

    Dined 6 days ago

    overall1food4service1ambience3

    took an hour for my steak to be cooked & when it arrived ,it was cold & with the wrong sides.Sent it back for a fresh one with the correct sides. No apologies from the waitress nor the Manger . Not up to the standards I expect .

    Report
14. OT

    OpenTable Diner

    New Orleans

    5 reviews

    5.0

    5 reviews

    Dined 6 days ago

    overall5food5service5ambience5

    Service was excellent, food was awesome. Thx Brio.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 5 days agoWe love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
15. T

    Tball

    Western NC

    1 review

    4.0

    1 review

    Dined 7 days ago

    overall4food4service4ambience4

    The food was delicious and our waiter was very nice. We enjoyed our dinner very much!

    Report
16. OT

    OpenTable Diner

    San Antonio

    1 review

    5.0

    1 review

    Dined on January 20, 2023

    overall5food5service5ambience5

    We had Guadalupe when he was training and as our server this time around. He was very pleasant and attentive. Enjoyed our meal!

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 7 days agoWe pride ourselves in providing excellent food and service, and we're thrilled to see that's being reflected by our team! We hope to see you again soon!

    Report
17. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 19, 2023

    overall5food5service5ambience5

    Everything tasted amazing and the service was fantastic!

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
18. W

    Wiley

    Colombia

    13 reviews

    vip
    5.0

    13 reviews

    Dined on January 19, 2023

    overall5food5service5ambience5

    Excellent food and service.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023We pride ourselves in providing excellent food and service, and we're thrilled to see that's being reflected by our team! We hope to see you again soon!

    Report
19. TV

    TomV

    Las Vegas

    2 reviews

    3.0

    2 reviews

    Dined on January 19, 2023

    overall3food3service3ambience5

    Ordered lasagna. Upset as it was so large that it was impossible to eat. The waiter should have informed us of the size and then the waste of 3 /4 of the dish would not have happened. Could not take it with us as we had no way of storing it.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
20. SS

    SakinaS

    Charlotte

    1 review

    2.0

    1 review

    Dined on January 18, 2023

    overall2food2service4ambience4

    My ravioli was super salty. The lettuce in my chopped salad was a little brown

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

    Report
21. BG

    BrianG

    Coastal Georgia

    1 review

    5.0

    1 review

    Dined on January 18, 2023

    overall5food5service5ambience5

    Food tastes very good , very large servings. Service is super.

    Report
22. RT

    RonT

    Las Vegas

    5 reviews

    5.0

    5 reviews

    Dined on January 18, 2023

    overall5food5service5ambience4

    Another great top notch meal. One of the bonuses of our trips to Cherokee.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023Thank you for your loyalty! We're thrilled to hear that our great food and world class service has kept you coming back for more! We're excited to see you again soon!

    Report
23. OT

    OpenTable Diner

    Western NC

    1 review

    1.0

    1 review

    Dined on January 18, 2023

    overall1food1service1ambience1

    Although a reservation was booked 12 hours in advance, was canceled due to plumbing issues. Wasn’t even offered another reservation time slot for another date/time, was just plain out cancelled.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 7 days agoWe are very sorry about your experience and appreciate your feedback. If you would be willing to further discuss your experience, please reach out to us at brioitalian.co m/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

    Report
24. C

    Cecil

    1 review

    1.0

    1 review

    Dined on January 18, 2023

    overall1food1service1ambience1

    Brio is a great place to eat however no one notified us after we had reservations they were closed due to plumbing issues we arrived for or reservation and found out. Other than this issue I love this establishment good food great price and friendly staff! Best restaurant at Harrahs Cherokee!!!!

    Report
25. RM

    RobertaM

    1 review

    1.0

    1 review

    Dined on January 17, 2023

    overall1food1service1ambience1

    we were called about 30min before we were to go down for our reservation saying they would not be open because of a water problem

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

    Report
26. OT

    OpenTable Diner

    Raleigh

    15 reviews

    5.0

    15 reviews

    Dined on January 16, 2023

    overall5food5service5ambience4

    Vodka pasta was delicious and served piping hot, as was my husband’s pasta. You must have a reservation. Service was excellent.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023We pride ourselves in providing excellent food and service, and we're thrilled to see that's being reflected by our team! We hope to see you again soon!

    Report
27. OT

    OpenTable Diner

    Western NC

    2 reviews

    5.0

    2 reviews

    Dined on January 16, 2023

    overall5food5service5ambience5

    Belated birthday to me

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023Thank you for choosing Brio to celebrate your special occasion! We are happy to hear you had a wonderful experience and we hope to see you again soon!

    Report
28. RC

    RichardC

    1 review

    3.0

    1 review

    Dined on January 16, 2023

    overall3food3service5ambience4

    entrees were very good. molten cake was terrible, coffee was lukewarm

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
29. JW

    JimW

    1 review

    5.0

    1 review

    Dined on January 16, 2023

    overall5food4service5ambience5

    I was only disappointed that the Gorgonzola beef medallions were not available. I’ve had them before and they were delicious. Other than that, it was a wonderful dining experience.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
30. EG

    ElsieG

    Western NC

    23 reviews

    vip
    5.0

    23 reviews

    Dined on January 15, 2023

    overall5food5service5ambience4

    This is our to go to place for dinner when we are at Cherokee. They have a very friendly staff. The food is consistently very good.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
31. T

    Tbird

    Western NC

    10 reviews

    5.0

    10 reviews

    Dined on January 15, 2023

    overall5food5service5ambience5

    Great food, atmosphere and service!

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023We pride ourselves in providing excellent food and service, and we're thrilled to see that's being reflected by our team! We hope to see you again soon!

    Report
32. OT

    OpenTable Diner

    Charlotte

    1 review

    1.0

    1 review

    Dined on January 14, 2023

    overall1food2service1ambience4

    Awful experience…first of all our reservation was for 7:00pm and we didn’t get seated until 7:30. Once seated we waited and waited for service until after 20 minutes, I finally asked for a manager. The manager came over and got our drinks and food order. We ordered a steak medium which for me is a warm pinkish side of red. When it came out it was dark red and cold. We never once were revisited to ask how our food was until after we were finished and then only to be given the check. I not one to complain however this was awful.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 14, 2023We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

    Report
33. TB

    TonyBSW18

    Las Vegas

    12 reviews

    5.0

    12 reviews

    Dined on January 13, 2023

    overall5food5service5ambience5

    Our meal was great and the service was spot on.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023We pride ourselves in providing excellent food and service, and we're thrilled to see that's being reflected by our team! We hope to see you again soon!

    Report
34. KG

    KimG

    Denver

    3 reviews

    4.0

    3 reviews

    Dined on January 13, 2023

    overall4food4service4ambience4

    First timer here and will be coming back. I was able to split a meal with my husband and amount was plenty. Service was a tad bit slow but still nothing to complain about. Clean and peaceful atmosphere.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 14, 2023We're so glad you enjoyed your Brio experience! We hope you'll check out our weekly Happy Hour specials for great deals and tasty dishes!

    Report
35. RS

    RobertS

    1 review

    2.0

    1 review

    Dined on January 13, 2023

    overall2food3service2ambience2

    Slow, noisy, food over cooked, appetizer late, waitress extremely slow and took so long to bring the glasses of wine that our meal was finished before they showed up ans waited another 10 minutes for the tab

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 14, 2023We appreciate your visit and apologize we did not meet your expectations. We are sharing your comments with the team for improvement. Thank you for reaching out to us.

    Report
36. GS

    GinnyS

    Baltimore

    39 reviews

    5.0

    39 reviews

    Dined on January 11, 2023

    overall5food5service5ambience4

    First MAKE Reservations! We did and grateful that we did. There are more restaurants here then before so that makes a difference. The ones that are not as costly, are very very busy like this one. Now they have other restaurants that are open from 10:00 p.m. to 7:00 a.m. and are very cheap but if you want a good Italian restaurant and we have eaten here before tonight, come here. Holly, was her waitress and she was awesome! I will say we made reservations at 6:30, we got there at 6:15. We were hoping we could get in a little early... no. The wait for those without reservations was over an hour. They were awesome when you had reservations, you got in exactly on your reservation time! The staff here hustled! I mean they hustle. They move people in and move them out brought food to and from the tables with accuracy and they just flowed! Our waitress Holly, made great recommendations and we took them!

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 14, 2023We're so glad you enjoyed your Brio experience! We hope you'll check out our weekly Happy Hour specials for great deals and tasty dishes!

    Report
37. SD

    SherriD

    1 review

    4.0

    1 review

    Dined on January 11, 2023

    overall4food4service4ambience4

    Enjoyed the meal. We were disappointed no flatbread.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 14, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
38. S

    Steven

    1 review

    5.0

    1 review

    Dined on January 11, 2023

    overall5food5service5ambience5

    The food and service were both fantastic. They do play music in the background, but it isn't overwhelming, you can still have a normal conversation.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 14, 2023Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
39. WM

    WilliamM

    Las Vegas

    1 review

    4.0

    1 review

    Dined on January 10, 2023

    overall4food3service5ambience5

    Chicken Milanese was like chewing a piece of leather. The pomodora had an overwhelming garlic taste. High points of the meal was the shrimp and eggplant appetizer and the server, Ashley was top shelf. Overall not a good dining experience.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 14, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
40. GD

    GeraldD

    Washington DC

    1 review

    5.0

    1 review

    Dined on January 10, 2023

    overall5food5service5ambience5

    The best Italian food since my trip to Italy. Great service and very large portions.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023We pride ourselves in providing excellent food and service, and we're thrilled to see that's being reflected by our team! We hope to see you again soon!

    Report