Brio Italian Grille - Cherokee - Cherokee Casino

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1. OT

   OpenTable Diner

   Western NC

   4 reviews

   vip
   5.0

   4 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   Had Ashley for our server . Delightful young lady that makes sure everything is to your satisfaction.

   Report
2. OT

   OpenTable Diner

   Cincinnati

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   overall4food3service4ambience4

   The dining experience was very rushed. The appetizer, fried calamari was over cooked and before the appetizer could be half way eaten, the salad was served. I began eating the salad and before the forkful the entrees were brought to the table. My entree was then cold by the time I had eaten my salad. I asked for the entree to be reheated and upon it being returned, it was not palatable because of being over salted.

   Report
3. OT

   OpenTable Diner

   Atlanta

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience4

   Amazing food and wine !!!! Better than any Italian eatery in Atlanta.

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4. AC

   AndreaC

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service4ambience4

   Great Italian food! The Lobster Bisque was the best I've ever eaten. Two thumbs up!!

   Report
5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   We never pass up an opportunity to dine at Brio when going to Harrah’s Cherokee. Like the casino but love Brio’s.

   Report
6. OT

   OpenTable Diner

   Greensboro

   8 reviews

   vip
   5.0

   8 reviews

   Dined 2 days ago

   overall5food5service4ambience4

   Great as usual!

   Report
7. OT

   OpenTable Diner

   Western NC

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Excellent dining experience !

   Report
8. W

   Wiley

   Colombia

   13 reviews

   vip
   5.0

   13 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   Excellent food and great service. Really expensive drinks, so we had water. 😊

   Report
9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Great food and service

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10. DD

    DonnaD

    Western NC

    10 reviews

    5.0

    10 reviews

    Dined 3 days ago

    overall5food5service5ambience5

    Great meat as always. Perfect service and atmosphere.

    Report
11. MD

    MDHW

    Charleston

    20 reviews

    vip
    5.0

    20 reviews

    Dined 3 days ago

    overall5food5service5ambience5

    excellent service, food and ambience! Beautiful decor. Waiter was very good

    Report
12. DS

    DanaS

    Western NC

    5 reviews

    3.0

    5 reviews

    Dined 3 days ago

    overall3food3service5ambience3

    My husband and I dine at this restaurant almost every time we visit Harrah's Cherokee Casino. The menu has changed and most of the pasta dishes have a heavy cream sauce. On this visit they were unable to make a cheese pizza on the children's menu due to a problem with the bread or oven. I wish the menu included veal or chicken marsala or chicken picata and lighter pasta. My husband ordered the special which was lasagna and it was delicious, but that was the only special. Most Italian restaurants have lasagna as a staple and not a special. The service was great but the seating was on the exterior of the restaurant and very noisy with guests standing right beside our table waiting to get seated. I would have expected a better table since I made the reservation two months in advance. Disappointed with this visit.

    Report
13. VH

    VictoriaH

    Las Vegas

    19 reviews

    vip
    5.0

    19 reviews

    Dined 5 days ago

    overall5food5service5ambience5

    Perfect as always

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 4 days agoThank you for your loyalty, Victoria! We're thrilled to hear that our great food and world class service has kept you coming back for more! We're excited to see you again soon!

    Report
14. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food3service3ambience3

    Service was not fine dining for what we paid found the waiter to be casual and even said yup and was short and unprofessional in interactions and found him disappointing for a hundred dollar meal. Had better service at Dennys for a breakfast or like an Olive Garden. Expected more. Carpaccio was good but serving size was a bit ridiculous for two people for appetizer but was yummy. Steak medallions hubby ordered came med well he ordered med rare. He only ate one didn’t eat other two. I ate ravioli was really good a tad salty but very yummy. Wine also was good selection. For price expected better service and steak cooked better. Wasn’t worth the price of 100.00 meal. Desserts looked underwhelming at tables around us so we skipped it. A bit disappointing overall but was ok.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 4 days agoWe appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
15. MB

    MelindaB

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food4service5ambience5

    Food was delicious, steak cooked perfectly med rare, lobster bisque was good and the gluten free pasta was good

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 4 days agoWe love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
16. MN

    MikeN

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5

    A great experience … very timely service & professionalism.

    Report
17. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined 6 days ago

    overall1food1service3ambience4

    Chicken Milanese was almost inedible. Chicken breast pounded flat and over cooked to a dark brown served on Al dente pasta laid on top of the sauce. Our server confirmed it was overcooked and we ate less than a quarter of it but it was not removed from the check or replaced. Left hungry and not satisfied

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 4 days agoWe are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

    Report
18. JA

    JoAnnT

    Raleigh

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Always love Brio! Make sure to make a reservation though!

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 4 days agoWe love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
19. MM

    MarcelM

    Richmond

    10 reviews

    3.0

    10 reviews

    Dined on January 24, 2023

    overall3food3service4ambience5

    My ravioli dish was wonderful. My husband’s Brio pasta not so much. He had to keep putting salt on it and he never uses salt. Very bland. Bread and lobster bisque were ok. Service was good. If we hadn’t had a coupon we would have been disappointed. Up in the air whether we would go again or not.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 4 days agoWe appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We will undoubtedly pass your feedback to the management team

    Report
20. JG

    JeffG

    1 review

    5.0

    1 review

    Dined on January 23, 2023

    overall5food5service5ambience5

    Food is always great. Very friendly waitstaff. Always a great experience.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 4 days agoThank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.

    Report
21. AB

    AviceB

    1 review

    5.0

    1 review

    Dined on January 23, 2023

    overall5food5service5ambience5

    Our experience from beginning to end was amazing. The food was delicious. The music was nice. The most rewarding part of our dining experience was how cordial the staff and servers were. I must say Shonda stood out. She was cordial ,prompt and attentive. Overall this was a wonderful dining experience and we will visit again

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 4 days agoWe are happy to hear how much you enjoy dining with us at Buca di Beppo! We look forward to welcoming you back again soon!

    Report
22. RD

    RobinD

    Charleston

    3 reviews

    5.0

    3 reviews

    Dined on January 23, 2023

    overall5food5service5ambience5

    The food was absolutely delicious. We eat here every time we come to Harrah's and we are never disappointed. Great atmosphere and service too.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 4 days agoThank you for your continued loyalty and patronage! We appreciate you dining with us and look forward to seeing you again soon.

    Report
23. j

    jimkim

    Charleston

    4 reviews

    5.0

    4 reviews

    Dined on January 23, 2023

    overall5food5service5ambience5

    Food and service were great. They were out of my favorite dish shrimp and eggplant, but were kind enough to let me order a smaller portion of the special of the day which was lasagna and it was delicious.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 4 days agoWe pride ourselves in providing great food and service and are always glad to hear that's being reflected by our team. We hope to see you again soon.

    Report
24. OT

    OpenTable Diner

    Atlanta

    1 review

    3.0

    1 review

    Dined on January 23, 2023

    overall3food3service3ambience4

    Date night at Cherokee. First time actually eating there in person rather than take out. Nice spot :)

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 4 days agoWe love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
25. S

    Sammie

    New York Area

    1 review

    2.0

    1 review

    Dined on January 22, 2023

    overall2food3service2ambience4

    Staff seemed overwhelmed and rushed. Quality and temperature of the food was not as good as it was in previous visits. Getting each course of our meal was painfully long.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 4 days agoWe appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

    Report
26. S

    geraldS

    Western NC

    1 review

    1.0

    1 review

    Dined on January 22, 2023

    overall1food4service1ambience3

    took an hour for my steak to be cooked & when it arrived ,it was cold & with the wrong sides.Sent it back for a fresh one with the correct sides. No apologies from the waitress nor the Manger . Not up to the standards I expect .

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 4 days agoWe appreciate you taking the time to write to us and are sorry to hear you did not fully enjoy your recent visit. Please know that your feedback will be shared with our management team in an effort to improve future guest experiences. Thank you for reaching out to us.

    Report
27. OT

    OpenTable Diner

    New Orleans

    5 reviews

    5.0

    5 reviews

    Dined on January 22, 2023

    overall5food5service5ambience5

    Service was excellent, food was awesome. Thx Brio.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 23, 2023We love to hear how much you enjoyed dining with us at Brio Italian Grille. We look forward to welcoming you back again soon!

    Report
28. T

    Tball

    Western NC

    1 review

    4.0

    1 review

    Dined on January 21, 2023

    overall4food4service4ambience4

    The food was delicious and our waiter was very nice. We enjoyed our dinner very much!

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 4 days agoWe appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

    Report
29. OT

    OpenTable Diner

    San Antonio

    1 review

    5.0

    1 review

    Dined on January 20, 2023

    overall5food5service5ambience5

    We had Guadalupe when he was training and as our server this time around. He was very pleasant and attentive. Enjoyed our meal!

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 21, 2023We pride ourselves in providing excellent food and service, and we're thrilled to see that's being reflected by our team! We hope to see you again soon!

    Report
30. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 19, 2023

    overall5food5service5ambience5

    Everything tasted amazing and the service was fantastic!

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023Thank you for that glowing review. We pride ourselves in providing excellent food & service to our guests and we're happy to see that reflected in your experience with us. We'll see you again soon.

    Report
31. TV

    TomV

    Las Vegas

    2 reviews

    3.0

    2 reviews

    Dined on January 19, 2023

    overall3food3service3ambience5

    Ordered lasagna. Upset as it was so large that it was impossible to eat. The waiter should have informed us of the size and then the waste of 3 /4 of the dish would not have happened. Could not take it with us as we had no way of storing it.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023We appreciate your feedback and thank you for bringing these opportunities for improvement to our attention. We have shared your comments with the team and hope to serve you again.

    Report
32. W

    Wiley

    Colombia

    14 reviews

    vip
    5.0

    14 reviews

    Dined on January 19, 2023

    overall5food5service5ambience5

    Excellent food and service.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023We pride ourselves in providing excellent food and service, and we're thrilled to see that's being reflected by our team! We hope to see you again soon!

    Report
33. SS

    SakinaS

    Charlotte

    1 review

    2.0

    1 review

    Dined on January 18, 2023

    overall2food2service4ambience4

    My ravioli was super salty. The lettuce in my chopped salad was a little brown

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

    Report
34. BG

    BrianG

    Coastal Georgia

    1 review

    5.0

    1 review

    Dined on January 18, 2023

    overall5food5service5ambience5

    Food tastes very good , very large servings. Service is super.

    Report
35. RT

    RonT

    Las Vegas

    5 reviews

    5.0

    5 reviews

    Dined on January 18, 2023

    overall5food5service5ambience4

    Another great top notch meal. One of the bonuses of our trips to Cherokee.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023Thank you for your loyalty! We're thrilled to hear that our great food and world class service has kept you coming back for more! We're excited to see you again soon!

    Report
36. OT

    OpenTable Diner

    Western NC

    1 review

    1.0

    1 review

    Dined on January 18, 2023

    overall1food1service1ambience1

    Although a reservation was booked 12 hours in advance, was canceled due to plumbing issues. Wasn’t even offered another reservation time slot for another date/time, was just plain out cancelled.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 21, 2023We are very sorry about your experience and appreciate your feedback. If you would be willing to further discuss your experience, please reach out to us at brioitalian.co m/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

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37. C

    Cecil

    1 review

    1.0

    1 review

    Dined on January 18, 2023

    overall1food1service1ambience1

    Brio is a great place to eat however no one notified us after we had reservations they were closed due to plumbing issues we arrived for or reservation and found out. Other than this issue I love this establishment good food great price and friendly staff! Best restaurant at Harrahs Cherokee!!!!

    Report
38. RM

    RobertaM

    1 review

    1.0

    1 review

    Dined on January 17, 2023

    overall1food1service1ambience1

    we were called about 30min before we were to go down for our reservation saying they would not be open because of a water problem

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023We are very sorry about your experience. We appreciate your feedback and thank you for bringing these opportunities to improve to our attention. We will undoubtedly pass your feedback to the management team.

    Report
39. OT

    OpenTable Diner

    Raleigh

    15 reviews

    5.0

    15 reviews

    Dined on January 16, 2023

    overall5food5service5ambience4

    Vodka pasta was delicious and served piping hot, as was my husband’s pasta. You must have a reservation. Service was excellent.

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023We pride ourselves in providing excellent food and service, and we're thrilled to see that's being reflected by our team! We hope to see you again soon!

    Report
40. OT

    OpenTable Diner

    Western NC

    2 reviews

    5.0

    2 reviews

    Dined on January 16, 2023

    overall5food5service5ambience5

    Belated birthday to me

    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on January 20, 2023Thank you for choosing Brio to celebrate your special occasion! We are happy to hear you had a wonderful experience and we hope to see you again soon!

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