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Brio Italian Grille - Cherokee - Cherokee Casino, Asheville, NC

Brio Italian Grille - Cherokee - Cherokee Casino

4.2
4.2
3112 Reviews
$30 and under
Italian
Brio Cherokee is a premier Tuscan-inspired restaurant destination serving authentic, northern Italian cuisine, luxury wines & cocktails-our specialties include premium quality steaks, chops, seafood, made-to-order pasta and flatbreads prepared in an authentic Italian wood-burning oven.

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2 people

7:00 PM


Booked 111 times today
Private dining

Private dining

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Italian
  • Hours of operation
    Brunch: Saturday & Sunday: 11:30am - 3:00pm; Lunch: Daily: 11:30am - 4:00pm; Dinner: Sunday - Thursday: 4:00pm - 10:00pm, Friday & Saturday: 4:00pm - 11:00pm
  • Phone number
    (828) 497-8233
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Bring your Brio favorites to your next event. Our catering menu offers large pans that you can bring to any occasion. To plan your next event, view our menu: http://www.brioitalian.com/menus.html
  • Private party facilities
    No matter what the occasion, BRIO's private and large dining rooms provide the perfect backdrop for all of your special events. Our packages offer a variety of high quality, made-to-order Italian specialties sure to please! Our staff will provide a memorable experience for you and your guests!
  • Private party contact
    Chet Castille: (407) 675-3284
  • Neighborhood
    Cherokee
  • Parking details
    Ample Parking Available
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Patio/Outdoor Dining, Weekend Brunch, Wheelchair Access, Wine

What 3,112 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.3Food
  • 4.2Service
  • 4.3Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Asheville / Western North Carolina

    Most Booked

  • Asheville

    Most Booked

3,112 Reviews
  1. OpenTable Diner

    St. Louis

    2 reviews

    4.0

    2 reviews

    Dined 1 day ago

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    Slow service, food was good, bill was incorrect as presented but was corrected.

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  2. MindyK

    Las Vegas

    2 reviews

    4.0

    2 reviews

    Dined 1 day ago

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    We were seated promptly and got a booth which we requested. Food was very good. Not a fan of sourdough bread so I wish they had another option. Gionni provided excellent service which is difficult to find nowadays. He was very efficient and kept checking back with us to make sure everything was OK. It was!!!

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  3. LisaT

    Orlando

    3 reviews

    4.0

    3 reviews

    Dined 1 day ago

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    The food was wonderful as usual. Our server just seemed hurried. It was my husbands birthday and she said Oh Hapoy Birthday and hurried off. She seemed very rushed.

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  4. JohnM

    Jacksonville

    4 reviews

    vip
    5.0

    4 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We have never had a bad experience dining in Brio. Great food and good prices!
    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 2 days ago
    Thank you for your kind words and loyalty! We're thrilled to hear that you've consistently had positive experiences at Brio. Providing great food and value is our goal, and we're delighted to have earned your trust. Your satisfaction is important to us, and we appreciate your ongoing support!

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  5. StevenC

    San Francisco

    3 reviews

    3.0

    3 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    The food was good but the service left a lot to be desired. I waited a fairly long time for my pasta and when the manager brought my food out, he asked what type of wine I was drinking. Then he left the table and I never saw him again. I thought he was going to comp me a glass of wine, but I was mistaken. Food was good, but service sucked.
    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 2 days ago
    Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the food; however, we apologize for any inconvenience caused by the service. Your experience is important to us, and we take your feedback seriously. We appreciate your patience and understanding. We understand that efficient and attentive service is crucial to a positive dining experience, and we regret that this was not fully met during your visit. Please know that we will address this matter with our team to ensure we provide a more seamless experience for our guests in the future. Thank you.

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  6. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was very good and very tasty but the service was incredible. Our waiter, Gioni was beyond friendly, attentive to our needs and just overall a wonderful guy. We would come back to Harrah's just to see him again. The management and staff were also equally excellent. The restaurant is very comfortable, inviting and decorated to give you a classic Tuscon atmosphere. I highly recommend you eat here if you are ever in Cherokee. Thanks again Gioni, I hope you get recognized for your amazing customer service.
    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 1 day ago
    Thank you for taking the time to share your positive feedback! We are thrilled to hear that you enjoyed the food and had a fantastic experience with Gioni. It's wonderful to know that his friendly and attentive service stood out, along with the inviting atmosphere. We truly appreciate your recommendation and look forward to welcoming you back to Brio in the future!

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  7. LandB

    Charleston

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The reservation was easy to make, and we were seated immediately upon arrival. Our server was helpful and attentive. The food was delicious and the portions were huge! My husband loved his lasagna and my Chicken Milanese was amazing. We finished dinner with the tiramisu which was the perfect ending to the meal.

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  8. CynthiaK

    Washington DC

    23 reviews

    5.0

    23 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food and service. This place is one of my go-to spots. I highly recommend it.

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  9. johnp

    Atlanta Metro

    5 reviews

    vip
    5.0

    5 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Brio is out go to place at Cherokee. Kat our server was excellent. She took excellent care of us. The food NEVER disappoints.
    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 1 day ago
    Thank you for making Brio your go-to place at Cherokee! We're delighted to hear that Kat provided excellent service and took great care of you. It's fantastic that the food consistently meets your expectations. We appreciate your patronage and look forward to serving you again soon!

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  10. SavannahVisitor

    Las Vegas

    2 reviews

    1.0

    2 reviews

    Dined 6 days ago

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 3
    Eating at Brio used to be a highlight of a visit to Harrah's Cherokee. Something has gone horrible wrong. My guess is poor management, lack of customer service training, and cost cutting. The front of house staff is incredibly rude, often ignoring patrons and talking among themselves. No one welcomed us at the podium. The hostess didn't make eye contact and then treated us like we were a burden. Really terrible start. However, the waiter was great. Had the calamari appetizer: it was so rubbery it was inedible. The Caesar salad was terribly over dressed and the croutons were soft and stale. The entre was okay, but the pasta side was over salted. Yet, you can't get close to the place without a reservation. We may need to start eating before arriving at the casino.

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  11. OpenTable Diner

    Western NC

    1 review

    1.0

    1 review

    Dined 6 days ago

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 4
    My $50 medium filet minon was overcooked (burnt). I had to wait another 20 minutes for them to cook another but by the time I received it, my sides were cold because they did not replace the entire order. In the end the meal was comped but it was a waste of my time. Don’t think I’ll be going back anytime soon.

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  12. foodwinesoccer

    Atlanta Metro

    31 reviews

    vip
    3.0

    31 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    We have loved this Brio and gone for literally years. However our last several trips, the food has been disappointing. We were excited they had their pepperoni and sausage flatbreads back in stock. However these were so-so. Not the original at all. Served on a round tortilla that did not get crispy. Sausage was not crumbled and ricotta sparse. Plus mine had way too much cheese and hubs not enough cheese.

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  13. KarenM

    Western NC

    1 review

    3.0

    1 review

    Dined 6 days ago

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 3
    We made a reservation over a month prior to the event. When we arrived, we had to wait past our reservation time. After being seated at the table, it took 15 minutes before someone even came to ask if we wanted water. The food took an inordinate amount of time to get to the table. The server did an excellent job when she was present. And the food was very good. Would you recommend

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  14. DanielA

    Western NC

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food and experience exceeded all of our expectations

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  15. riggerjan

    Jacksonville

    13 reviews

    5.0

    13 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The gorgonzola wedge salad is very good as is the shrimp and lobster fettuccini

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  16. Sandym

    Atlanta Metro

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Delicious. Would definitely go again. Good service. Friendly! Seated for a reservation in a timely manner. Everything is homemade

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  17. JosephD

    Greensboro

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always have an enjoyable time at brio quality ,staff ,atmosphere Great
    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 1 day ago
    Your support and kind words mean the world to us! Thank you for being such a loyal guest. We're excited to serve you again!

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  18. JoeL

    E. Tennessee

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Had reservations arrived on time and was seated immediately,host assured us if we needed anything it would be taken care of, server came quickly and took drink orders and was beyond nice and professional, brought bread and drinks, appetizer flatbread was great , food came and was outstanding, can't say enough we LOVED everything very very pleased. will probably make a special trip back just for the food.

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  19. LoraL

    Western NC

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Outstanding service, food, drinks, and atmosphere. If I lived closer I would go often.

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  20. NancyR

    Western NC

    2 reviews

    3.0

    2 reviews

    Dined on February 22, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 5
    The food was good. However we had to wait over an hour for our dinner. People that arrived after us were being served their food while we still hadn’t gotten ours. The manager came over and not soon after that we got our food. Also this was a special occasion-50th anniversary- and we were hoping for a better experience. Our dessert was comped by the manager which we appreciated.

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  21. OpenTable Diner

    Alabama

    1 review

    5.0

    1 review

    Dined on February 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fabulous food! The restaurant is beautiful and the waiter was great.
    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 6 days ago
    Thanks for that glowing review. We are happy to hear you had a great time with us. Come back to see us again soon!

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  22. Beachagent

    Charleston

    3 reviews

    5.0

    3 reviews

    Dined on February 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The initial contact with staff was amazing. Very friendly and accommodating staff from the start. The server was wonderful and helped with recommendations. The food was great, the wife didn't care for the lobster bisque but that was fine I shared my Lasagna with her and ate the bisque myself. It was great. Thank you as the great staff is always a bonus.
    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 6 days ago
    Thank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.

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  23. FrankB

    Atlanta Metro

    5 reviews

    5.0

    5 reviews

    Dined on February 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Fantastic ! The appetizers were so good they made me smile.
    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 6 days ago
    Thank you for taking the time to leave your review! We are happy to hear you had a great time with us. Come back to see us again soon!

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  24. PatP

    Western NC

    2 reviews

    5.0

    2 reviews

    Dined on February 20, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Every time we come to Cherokee we eat here. We love the food. This time it was good but not great like it usually is. I had the salmon and the price went really high. The salmon was a little piece and had only Two pieces of asparagus that was burned. My husband had the lasagna and it was delicious. Service was excellent.
    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 6 days ago
    We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out!

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  25. LennP

    Western NC

    1 review

    1.0

    1 review

    Dined on February 20, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 5
    I am writing to share an experience my fiancé and I had at your Harrah's location in Cherokee, NC, on the evening of February 20, 2024. We had looked forward to our dinner reservation at 6:15 pm, eagerly anticipating the Tuscan Grilled Pork Chops, a favorite of ours. We arrived promptly at 6:10 pm and were seated without delay. Opting to skip appetizers, we ordered our entrees right away, our appetites set for the main course. Our server, Jake, provided excellent service throughout the evening. However, issues arose once our meals were served around 7:00 pm. While the pork chops were perfectly cooked, we were disappointed to find that the accompanying mashed potatoes and green beans were cold. Jake promptly addressed our concerns, apologizing and returning the sides to the kitchen. Unfortunately, when he returned with our plates, the sides remained cold, indicating no remedial action had been taken. At this point, we felt it necessary to speak with a manager, hoping for a swift resolution. The manager, Nathan, approached our table with a demeanor that seemed indifferent to our situation. After we explained the issue, he assured us it would be handled, yet after 20 minutes, we had no further contact from him, nor did we receive our corrected order. Jake, doing his utmost under the circumstances, returned and apologized to us for not receiving our replacement meals. He kindly removed the meal charges from our bill, leaving only the charges for our teas. We appreciated Jake's professionalism and empathy, acknowledging that the situation was beyond his control. This experience was disappointing, not only because it marred our anticipated dinner but also because of the lack of effective management intervention. It was disheartening to see a situation that could have been easily resolved instead escalate to the point of spoiling our evening. Best, Roberta T Lennie P
    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 6 days ago
    We regret to learn about the disappointing experience you had at our Cherokee location. We sincerely apologize for the issues with the temperature of your sides and the subsequent lapses in service and resolution. If you would like to be contacted by a member of our Senior Management team, please reach out to us at brioitalian.c om/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

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  26. EvelynB

    Western NC

    1 review

    5.0

    1 review

    Dined on February 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food is always good! Our waiter did an excellent job and was polite and friendly.

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  27. OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on February 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I had a wedge salad with mushroom soup. It was excellent. The expresso rubbed ribeye was amazing the 2nd night. Love eating at Brio.
    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 6 days ago
    Thank you for choosing to dine with us. We appreciate you for taking the time to share your review!

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  28. unhappyperson

    Western NC

    4 reviews

    5.0

    4 reviews

    Dined on February 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    The food served was very good . The service was great . Only problem is to set a time for your meal , you must do it several weeks in advance . It seems there is a lot of tables opened but nobody to service them .
    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 6 days ago
    Thanks for the feedback. We look forward to seeing you again soon!

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  29. Russelly

    Western NC

    1 review

    3.0

    1 review

    Dined on February 19, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    So last year the food was making me want more. This year not so much. How come ?
    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 6 days ago
    We are sorry to hear you had such an unsatisfactory experience. If you would be willing to further discuss your experience, please reach out to us at brioitalian.co m/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

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  30. BradB

    Western NC

    3 reviews

    5.0

    3 reviews

    Dined on February 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food, great service, nice atmosphere. Been there lots of times

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  31. RogerP

    New York City

    1 review

    4.0

    1 review

    Dined on February 19, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 3
    Food was just ok noting special at all. 1 ok 1 good

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  32. EricF

    Louisville

    4 reviews

    vip
    2.0

    4 reviews

    Dined on February 19, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 1
    I had to wait for a table for 45 with a reservation. The were out of my favorite wine. They were out of sugar. I would except more

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  33. DeanN

    Western NC

    3 reviews

    4.0

    3 reviews

    Dined on February 18, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was very good. We've dined at Brio several times and it's always been consistent. Make sure you make a reservation especially on the weekends. Seems to have a staffing problem which means half the restaurant was not used and we only noticed 3 servers working on a Sunday. Also probably due to staffing issues, it took a long time to get our food but once it arrived, it was very good. Make sure you have some patience because it may take some time to get seated and served.

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  34. Payten

    Las Vegas

    1 review

    1.0

    1 review

    Dined on February 18, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The place was extremely dirty. They say put down at a table where BOTH tables clothes were filthy. They had been used. Once we got new clothes they brought us plates for the bread… THE PLATES WERE FILTHY. They gave us dirty plates and table clothes. We had to leave.

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  35. AmyG

    Tahoe

    4 reviews

    vip
    2.0

    4 reviews

    Dined on February 18, 2024

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 1
    Really dirty, every table was dirty and nothing bussed. Counters and behind tables dirty- like gross. However, the food was really good- I just lost most of my appetite wanting to clean everything .
    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 1 day ago
    Thank you for bringing this to our attention, and we sincerely apologize for the cleanliness issues you experienced during your visit. Your feedback is valuable, and we'll address this matter with our team to ensure a cleaner and more pleasant environment for our guests. We're glad to hear that you enjoyed the food, but we understand the importance of a clean dining area. We appreciate your understanding and hope to welcome you back soon.

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  36. CkvAler

    Louisville

    9 reviews

    5.0

    9 reviews

    Dined on February 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Delicious food and Laura was a wonderful waitress!

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  37. KellyW

    Atlantic City

    4 reviews

    vip
    5.0

    4 reviews

    Dined on February 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 2
    Food was very good, little noisy. Bright lights not the most ambient place to eat but phenomenal service and good food.
    Brio Italian Grille - Cherokee - Cherokee CasinoResponded 7 days ago
    Thank you for dining out with us! We appreciate you sharing your experience and look forward to serving you again.

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  38. Kelleye

    Atlanta Metro

    11 reviews

    2.0

    11 reviews

    Dined on February 17, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    My husband was served the wrong dish and the server took too long to show up to change it - so he ate it as he was starving. My dish was so salty that I could not finish it. The requested fresh parm came for the last 2 bites of the meal. Served did not offer any discount of concerned over the issues… this usually a great meal and experience, but we will question if we come back. Sad face…

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  39. Alejandro

    New Orleans

    58 reviews

    vip
    1.0

    58 reviews

    Dined on February 17, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    I've dined at a lot of different restaurants with a wide range of experiences from spectacular to horrible. Many more good than bad experiences. This visit set a new low for me. I would not recommend it to anyone or go back there myself.
    Brio Italian Grille - Cherokee - Cherokee CasinoResponded on February 17, 2024
    We're genuinely sorry to hear about the disappointment you experienced during your recent visit to Brio Italian Grille. It's disheartening to learn that your experience fell below expectations, and we apologize for any inconvenience or frustration caused. If you would like to be contacted by a member of our Senior Management team, please reach out to us at brioitalian.c om/contact to provide your contact information and include the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

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  40. RussellC

    Western NC

    6 reviews

    2.0

    6 reviews

    Dined on February 16, 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 4
    The restaurant was understaffed and we didn't see her much. The food selection wasn't too good. The milenese chicken was fair as well as the filet. The carpasseo was wonderful and presented very nicely. The Ceaser salad was good. I would not return.

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FAQs

Brio Italian Grille - Cherokee - Cherokee Casino is rated 4.2 stars by 3112 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 111 times today
Google Map for Brio Italian Grille - Cherokee - Cherokee Casino

777 Casino Drive, Asheville, NC 28719

Additional information

  • Neighborhood
    Cherokee
  • Hours of operation
    Brunch: Saturday & Sunday: 11:30am - 3:00pm; Lunch: Daily: 11:30am - 4:00pm; Dinner: Sunday - Thursday: 4:00pm - 10:00pm, Friday & Saturday: 4:00pm - 11:00pm
  • Price
    $30 and under
  • Cuisines
    Italian
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    Ample Parking Available
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Patio/Outdoor Dining, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (828) 497-8233
  • Catering
    Bring your Brio favorites to your next event. Our catering menu offers large pans that you can bring to any occasion. To plan your next event, view our menu: http://www.brioitalian.com/menus.html
  • Private party facilities
    No matter what the occasion, BRIO's private and large dining rooms provide the perfect backdrop for all of your special events. Our packages offer a variety of high quality, made-to-order Italian specialties sure to please! Our staff will provide a memorable experience for you and your guests!
  • Private party contact
    Chet Castille: (407) 675-3284
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