Brio Italian Grille - Cherokee - Cherokee Casino

Reseñas de Brio Italian Grille - Cherokee - Cherokee Casino de comensales del restaurante. Basadas en valoraciones recientes.

1. T

   Tonya

   Asheville/Noroeste de Carolina1 reseña

   1.0

   Comieron hoy

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   This was absolutely the worst experience I've ever had in any dine and establishment. I'm 52 years old. I was literally a flight attendant for 25 years so I have traveled and eaten in several different restaurants extensively. First off my reservation was at 8:15 p.m. at 8:13. I was still in my room so I did what I should have and I called down to let them know I was on my way. I spoke with Bree. She then told me. Oh thank you for calling me. I've checked you in. Goodbye, that was it. I get down to the stand and she tells me. Oh I just checked you again. Your table's not ready. Okay she says I'll text you when your table is ready and she said and I told you that earlier I said no you didn't so she repeated that. She told me before I got off the phone that she checked me in and I was on a list and I wouldn't receive a text. She absolutely never said that. So then I get a text that my table's ready I get up. I go to the front of the house and she approached me and said oh your table's ready. So as I'm making my way to follow a host to the table, he turns around and he says oh you must be mistaken. She was wrong. Your table's not ready. We'll text you when it's ready. Okay so fine I did get in. I had requested a booth but I had a table so I say to him. Oh I thought I was getting a booth and he says to me no you were late for your reservation and I called you two times and you never answered so this is all we have. Number one he never called me. The only phone calls from this restaurant was the phone call I made to tell them that I was running late. LIE number 3. I've been talked to a very nice gentleman. I think his mom was Jake. The final straw was when my boyfriend asked the waitress to tell him about a dish and she said it's on the menu as if you can't read that was it. I was done super rude, super unprofessional and I would never go there again!
   

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2. C

   Carla

   Asheville/Noroeste de Carolina2 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Every time we eat at Brio, the food is excellent. We highly recommend.
   

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3. L

   Lorraine

   Asheville/Noroeste de Carolina1 reseña

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great food and service as always! Brio never disappoints us when we visit Cherokee, NC.
   

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4. L

   Lawrence

   Asheville/Noroeste de Carolina7 reseñas

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We eat at Brio Italian Grill every time we go to the Cherokee Casino. The food is great with large portions there is something to take back to the room. The wait staff is great and very attentive to your needs. Location is conveniently located in the casino away from the gaming so the whole family can come to dinner. You can not go wrong eating at Brio.
   

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5. J

   Jim VIP

   Asheville/Noroeste de Carolina4 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   have ate here for years and always great service and food. Steak to salad they do a good job. Do not count on walking in best to get a reservation.
   

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6. L

   Lourdes

   Mississippi1 reseña

   1.0

   Comieron hace 5 días

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 4

   Worst service ever 1 hour 45 minutes. Our waiter had our food sitting in the to go for an hour then it was re plated and served to us. Asked to have new one waited 45 more minutes. I had to ask for manager Jerry who said he would void transaction. We got our to go and it was never eaten on my part my husband was dry and cold . We think they re plated it again. Order was not correct.
   

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7. P

   Peggy

   Tampa2 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Spent a delightful evening at Brio with excellent service and tasty foods including the chicken Marsala and salmon Fresca. Nice friendly service.
   

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8. J

   Joe VIP

   Charlotte19 reseñas

   3.0

   Comieron hace 6 días

   1. Global 3
   2. Comida 2
   3. Servicio 3
   4. Ambiente 4

   We have eaten at Brios many, many times. Something has changed there. New Chef??? New Suppliers??? It was not our usual great experience. The chicken was dry and the beef carpaccio beared no resemblance to the dish we normally love. Very disappointed.
   

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9. R

   Roger

   Nueva York3 reseñas

   4.0

   Comieron hace 6 días

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Good very good and as with all casinos very pricey device very good. Need some specials.
   

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10. S

    Sandra

    Dallas1 reseña

    4.0

    Comieron en 3 de mayo de 2025

    1. Global 4
    2. Comida 5
    3. Servicio 1
    4. Ambiente 5

    Waiter was terrible. Never refills etc waited 30 marinara sauce
    

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