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Booth One offers a beautiful atmosphere and excellent service
Really great Easter brunch!
Thank you for hosting a memorable Passover on Sat!
We had a fantastic second night of Passover at Booth One. Beginning with a lovely Seder Plate containing all the traditional items, and continuing through a delicious meal, the entire experience was wonderful. We hope to make it a tradition!
Great Passover meal! Every course was delicious and our server was extremely attentive and friendly.
The food was excellent, David our waiter was attentive, on point, courteous!
A first-class experience in every way.
Time to wait for food was too long. Menu options were not broad enough; too much "fluff" on the menu, and not enough substance.
This was an anniversary celebration. One of our early dates was at the old Pump Room bar. This new Lettuce Entertainment space did not disappoint. Plenty of old fixtures, including the rotary dial phone still in Booth #1. We had Filet Minion, medium rare, melted like butter in our mouths. I had the same at Chicago Cut in the last six months--their's was good, this was better. Pureed white potatoes were excellent and a very nice wine list to choose from. The bar still serves classically made cocktails. Booth One is new with a tip of the hat to the old. Fine dining so it is definite a special night out for most people, but I found it worth the price.
Food and service were good.
The atmosphere is a bit on the cold side, maybe due to the layout (or high ceiling) and the color scheme, but the low point for me is the background music. I have nothing against music in the restaurant but, and it’s only my opinion obviously, i don’t feel like listening to some sort of wshe while eating. For example, i like what Maple and Ash is doing on that end.
The venue (hotel dining room) is quite nice, but surprisingly noisy on Thursday evening. I was pleasantly surprised when were seated at a spacious corner booth where we could easily converse.
Excellent Service ( from arrival to departure ). Greeters and wait staff were pleasant, patient, informative and obviously enjoyed their jobs.
The menu items were varied and sufficient to accommodate everyone's tastes, allergies, and purses.
Servings were huge (well worth the cost) and presented in a timely manner so that we had time to chat as we ate and between servings -- all of which were served at the appropriate temperature.
This is one of the few hotel restaurants I have experienced where all diners are treated as "special guests." I expected the bill to be much more than it was.
Wonderful experience. Great service and excellent food. Mark was our server and he was amazing- knows the menu, highly professional and very kind, and he made our experience so good that we are planning to come there again very soon and to recommend the place to our friends. We’ll come again. Thanks
It was a wonderful experience, the Caesar Salad was really good, we had Beef Wellington & it was cooked perfectly, the potato purée was so silky & delicious, I am still thinking about it. The best was the lemon meringue cake, taste, texture, presentation was over the top. Will definitely return. The only negative is that the beef & potatoes needed to be much hotter, we chose to eat it as served, I am sure they would have heated it but it was not a deal breaker.
The restaurant is beautiful, loved the pics, the lighting was lovely. Very clean lines & lots of texture. 2 thumbs up, definitely. M
so excited to go to booth one before we arrived.
what a disappointment.
they tried to tell me the dining room was closed. they were seating people around the edge instead. what a waist. then our birthday desert arrived and they did not ask what we wanted, just brought something out. i am allergic to coconut. disappointment. had to order desert. no refills on soda. bad choice. then our waiter left or never came back to settle the check. hostess filled in. over all 2 thumbs down. i am gold member of Lettuce and do not understand this treatment at your fanciest location. call me to discuss. thanks,
The waitstaff was dismissive and rude, but the food was delicious
The feel is a little pretentious but the food did not disappoint. Our waiter did try to upsell us every step of the way, which is always annoying. The vibe is a little pretentious but I'd still come back.
The food was very good & our server was exceptional.
As a life long Chicagoan I think the decor could be stepped up to better reflect the upscale nature of the original Pump Room & Booth One. We were surprised to see people in sports attire & with babies in an upscale dining venue. We were glad we sat by the window b/c we felt the step down to the main dining area was dull and looked like a cafeteria setting.
Maybe your target audience is now tourists vs. Chicago natives who know & appreciate the history???
Booth One was fantastic - the food was fabulous and the service was really good our waiter was Mike.
The atmosphere was also great - not to loud so you could hear what people were saying. I would highly recommend this restaurant. It is one of the best in the city and always has a great crowd.
Very solid experience all around
Took my wife here for her birthday with high expectations. The quality of the food is not the issue here. The food was very good. Sadly, our experience was marred by the fact that we got seated in a back hallway far removed from the beautiful main dining room. We may as well have been seated in a closet. The vibe was completely different than the dining room or bar areas. Plus, our location clearly impacted the level of service & attention throughout the meal. It took over 20 minutes just to get our first cocktail and the service in general could best be described as slow. NO ONE should be seated in the area where we were placed. These nondescript tables were clearly placed there in an effort to add seating capacity. At least the table next to us was in front of a window so they could look out over the street. My wife’s view was a bus station where waiters could input orders on terminals and bus boys could clear dishes, while I spent my dinner looking through half-open curtains serving as the entry into a storage room. Sweet!! Ultimately, it was an utterly disappointing experience being treated like the kids at Thanksgiving dinner that have to be seated in the basement because there’s no room in the dining room where all the adults get to enjoy their meal. We will never be back, and we will be sure to warn any family/friends that express interest in this place.
Great service and food at Booth One.
Very happy to have Foie Gras in Chicago... as well as a perfectly cooked Beef Wellington.
Service was great : there was a mix-up with the menus so we ordered a desert that was not supposed to be there this night, and we had to wait a bit for our desert after we finished the main course but we had some time, BUT our server offered complementary desert drinks and actually brought 2 deserts instead of 1. Thanks a lot! :-)
Caviar, Wellington, Prime rib and a lot of cocktails for two! A fun date night!
Everyone was very accommodating and we picked a perfect evening to go! Very special and had great service from both Dave and Jose! With a great chef and perfect apps/ entrées – hamburgers to beef Wellington, outstanding.
Highly recommend for a special occasion, etc. etc.
Haven’t been since you re-opened and it was a overall great experience. We had a late seating (9:00 p.m.) which is normal for us — but there was a clash of environments or vibes that threw me off a bit — fine dining (awesome) and vintage disco with lights (can be awesome). I thought it was a nice touch, in that I imagined my parents hangout hanging out there in the late 70’s but it was also a little distracting as well. My thought is that it would be perfect if you turned the music down a just a touch and backed off on the lights.
This is my favorite place to have a genteel, delicious dinner with a a small group of friends. The food is excellent, the staff are lovely but not intrusive, and the ambiance is gorgeous. There’s a reason I’ve been here at least a dozen times since it opened - and I don’t see me stopping!
outstanding service! food was the best! a must!
this place is warm, not stuffy
Everything was great, food, service, ambiance, flexibility on food items. Will definitely be coming back soon.
Once again another fabulous meal! Perfection personified! Delicious Dover sole with lobster sauce! Parker house rolls never disappoint. Wonderful lemon merengue Napoleon.
Great vibe, background music is perfect. Great place to enjoy dinner or to hang in bar.
Booth One (aka “Pump Room”) is a Chicago gem. Found in the Ambassador Hotel, this restaurant has been around for decades, servingvthecwell known and unknown with unparalleled grace and charm. The bar is fun, convivial, hip and beautiful. The restaurant is spectacularly beautiful. Elegant, refined, the lighting evocative of champagne bubbles. The service is refined, subtle and attentive without being intrusive. The food, New American & contemporary classics. Extraordinarily good beef Wellington. Superb Dover sole. Often a foie gras preparation. Caesar Salad is classic with Sir Graham twisty croutons. Even the Parker house Rolls are dynamite. Deserts? You can go light with sorbet or full blown decadent. The wine list impressive, craft cocktails are fun if that’s your vibe, but I stick with the food. One of my favorite places in the City. Very Highly Recommended.
I was so excited to try Booth One. The hostess was warm and welcoming and the space was stunningly beautiful. The menu was full of tasty sounding options. I began to suspect that appearances were deceptive when our server finally arrived....He evidently thought he was too good for the place, as were my guest and I. His attitude throughout the evening was condescending in the extreme. When we asked if we could get a couple of glasses of Prosecco after he had explained in mind numbing detail the champagne his disdain for us was obvious. He finally returned to take our food order by asking “ how can I be of guidance? “ we didn’t ask him questions as we didn’t want to risk further scorn or a lengthy description. The food was disappointing. The Booth One signature salad was freezing cold from the fridge with a dressing that was completely tasteless. The truffled cauliflower soup could have been pure cream with scant taste of truffles. The king salmon was dry with probably a teasooon of black lentils and certainly not worth $36. The artisanal tortellini was smothered with an overpowering pesto. The frites (by this stage we knew the server despised us so we risked his ridicule and ordered them anyway.... his expression was priceless) were nothing special at all. We ordered the peanut butter pie hoping for something wow to redeem our evening, it was cloyingly sweet and we barely touched it. Even though I had checked the box that it was my guests birthday there was no surprise dessert , the only reference to it was by the greeter who when checking us in asked about it this ruining any surprise which never came. To cement our disappointment the valet charged us the higher rate as the service had been so slow we had slightly exceeded 3 hours. Much as I loved the beautiful space I will not be returning.
My wife and I first met at Booth One when it was called by its former name, The Pump Room. We visit Booth One each year on the anniversary of our first date. The food is exceptional and we have never had a bad meal; we highly recommend their dover sole, petite filet, mashed potatoes, garlic spinach, and for dessert - lemon pie!!!! Drinks are often seasonal, classic, and always well done. They certainly take of us for anniversaries and other special events. Go to the library bar across the hall for drinks before or after dinner. They have one of the best fireplaces in Chicago at the Library Bar. Makes for a complete, enjoyable evening!
Really delicious food, beautiful atmosphere, friendly service, and amazing desserts!
Food was fine, I didn’t think it was stellar per se. our waiter tried to steer us towards the things they did well, but those items didn’t appeal. My big bummer was the Booth salad...was totally salivating for it based off their website photo and reality was nowhere near that. Mostly diced celery. Whatever. First world problems.
Our waiter Mark did perfect wine pairings. Thanks!
The place was great. My girlfriend and I loved the disco ball lights reflecting in the room.
It was my second time dining at Booth One. Our waiter Griffin was very attentive. Even shared a toast with a his Favorite champagne. We will defiantly be returning soon! Bravo Griffin!
Beautiful restaurant great place for a romantic dinner