Boom + Batten

Boom + Batten reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Justine VIP

   Vancouver21 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely delectable food, wonderful service, and a beautiful setting. Took my mom here for her birthday. She had a great time.
   

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2. J

   Joan

   Unspecified1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely lunch today as we hosted friends off a cruise ship. Asked for a window table and it was ready for us, as requested. Good ambience, pleasant server, overall very enjoyable. Oh, and the Smash Burger was a 10!
   

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3. A

   Al

   Seattle2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great views, service and food and beverage. One of our favorites in Victoria
   

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4. E

   Emily

   Calgary1 review

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   I was disappointed with the service. It was very slow and inattentive. It took 30 minutes for someone to take our order and dinner took over an hour to arrive. Our waiter did not ask if we wanted a second drink or dessert. The food was fine, but not worth the price. The location is beautiful.
   

   Boom + BattenResponded 2 days ago

   Hello Emily, thank you for your review. We’re glad to hear you enjoyed the ambiance during your recent visit, though we’re truly sorry the service and food didn’t meet expectations. Providing attentive, high-quality service is something we take seriously, and it’s disappointing to know we fell short. Your feedback has been shared with our management team as part of our ongoing efforts to improve. We appreciate you taking the time to share your experience and hope we have the opportunity to welcome you back for a more enjoyable visit.
   

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5. M

   Maureen

   Vancouver10 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Took out of town friends for dinner. Cocktails were awesome. The food was good but portions could be a little more generous. We had good service however It was so noisy which made it hard to have a conversation. Also the smell of truffle oil was overpowering.
   

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6. I

   Iris VIP

   Vancouver20 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for a lovely birthday dinner. From the excellent service, the entrees, to the surprise chocolate birthday slice and candle; everything was perfect. ⭐️
   

   Boom + BattenResponded 2 days ago

   Hello Iris, thank you for your wonderful review! We take great pride in providing our guests with top-tier food, service, and ambiance, and it’s truly rewarding to know we could help make your birthday celebration so special. We’re delighted that everything from the entrees to the surprise dessert was just right. We look forward to welcoming you back soon for another memorable dining experience.
   

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7. D

   Denise VIP

   Vancouver14 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely time. Great service and goid food. Sadly, for me the crispy chicken bowl, which I love, has been switched out of pork belly which I don’t like. If there had to be a switch perhaps providing a choice of crispy tofu?
   

   Boom + BattenResponded 2 days ago

   Hello Denise, thank you for your wonderful rating. We are delighted to hear that you enjoyed the service and ambiance during your recent dining experience with us. We sincerely apologize that the update to one of your favourite menu items did not meet your expectations. We do offer protein substitutions upon ordering, and we agree that a crispy tofu option would be an excellent suggestion! On your next visit, your server will be happy to assist you with this. We truly appreciate your continued support, and your feedback is invaluable to us as it helps us better understand our guests' needs and expectations. We look forward to hosting you again soon!
   

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8. M

   Michelle

   Vancouver8 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a last minute late dinner at Boom after a long day. The food was great and our server was fantastic, very friendly welcoming place. An overall great experience.
   

   Boom + BattenResponded 2 days ago

   Hello Michelle, thank you for your excellent rating! We take great pride in providing our guests with top-tier dining experiences, and it brings us immense joy to know that we were able to deliver this for you. We are particularly pleased to hear that you received the attentive and welcoming service that Boom + Batten is known for. Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to hosting you again soon.
   

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9. C

   Cynthia

   Vancouver12 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   We enjoy the Boom and Batten, good food, great atmosphere. They have a problem with the servers. They never look up or around to see if anyone needs attention. Slow service is one thing but oblivious. It’s so difficult to get anyone’s attention let alone my server. Always a problem. I usually have to get up and get someone.
   

   Boom + BattenResponded 2 days ago

   Hello Cynthia, thank you for your terrific rating. First and foremost, we sincerely appreciate your continued support. While we are delighted to hear you enjoyed the food and ambiance during your recent dining experience, we deeply apologize that the service did not meet the same standard. We recognize how important attentive service is, and we regret that this has not been consistent during your visits. We value any opportunity to improve here at Boom + Batten, and your comments have been shared with our front-of-house management team for further investigation and resolution. Thank you again for taking the time to share your experience. We look forward to hosting you again soon for a more seamless dining experience.
   

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10. J

    Jean

    Unspecified1 review

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Experience was best because I celebrated my birthday with close friends and the food was amazing. But first for coming there we ride the water taxi for a wonderful dinner experience.
    

    Boom + BattenResponded 2 days ago

    Hello Jean, thank you for your excellent rating. We take great pride in providing our guests with 5-star dining experiences, and it's wonderful to know we achieved this with you on such a special night out. The water taxi is indeed a fun and unique way to get to Boom + Batten, and we're thrilled it enhanced your overall experience. Thank you for taking the time to leave us a review. We truly appreciate your support and look forward to welcoming you back soon!
    

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