Bond St. Tea Rooms

Commentaires sur le restaurant Bond St. Tea Rooms de personnes qui y ont mangé. Selon des cotes récentes.

1. L

   Lucy VIP

   Londres5 commentaires

   3.0

   Y est allé le 8 février 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 4

   Afternoon tea: Like the idea of an appetiser and to be able to choose the sandwich and dessert options but sandwich were just the sliced bread and which were honestly a bit stale at least on one side and generally everything seemed to take a long time to come out. Staff were very friendly but the whole operation felt a little disorganised (given the limited menu)
   

   Bond St. Tea RoomsA répondu le 3 mars 2025

   Dear Lucy, Thank you for your feedback. While we are delighted to hear that you enjoyed our afternoon tea concept and found our staff friendly, we regret that some aspects did not meet your expectations. We understand your concerns regarding the freshness of our sandwiches and the service speed. Please know that we take your comments seriously and will utilize this feedback for improvement. We hope to have another opportunity to serve you better in the future. Warm Regards, Ishwar Mishra Food & Beverage Manager
   

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2. S

   SEBASTIEN

   France5 commentaires

   2.0

   Y est allé le 31 décembre 2024

   1. Cote globale 2
   2. Nourriture 3
   3. Service 2
   4. Ambiance 3

   Prestations vraiment pas à la hauteur du prix demandé. En effet, nous avons eu droit à du plastique d’emballage dans l'assiette de l’entrée. Plat incomplet au niveau du dessert, Il a fallu demander les poires oubliées avec le fromage. Et les noix prévues n’étaient pas là…. Il avait été aussi annoncé dans la carte un rince-palais champagne et sorbet, nous n’avons eu que le sorbet citron. Il a fallu réclamer le seau de glace pour le vin blanc. Ni cuillère ni sucre proposé avec le café. Bref pas au point du tout pour une addition de plus de 500£ !!!
   

   Bond St. Tea RoomsA répondu le 9 janvier 2025

   Dear Sebastien, Thank you for taking the time to share your experience with us. We sincerely regret that your visit did not live up to your expectations. Your comments regarding service and food quality are of particular concern and do not reflect the level of service we strive to provide. We take your comments very seriously and are committed to improving these aspects of our service. We hope you will give us another opportunity to show you the quality we aim to deliver. Warm Regards, Ishwar Mishra Food & Beverage Manager
   

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3. M

   Melisa Askim

   Londres4 commentaires

   5.0

   Y est allé le 31 décembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Food, staff and ambiance was excellent. Thank you!
   

   Bond St. Tea RoomsA répondu le 9 janvier 2025

   Dear Melisa Thank you for your positive feedback! We are thrilled to hear that you enjoyed the food, found the staff excellent, and appreciated the ambiance of our Bond St. Tea Room. Your kind words are greatly appreciated and will be shared with our team. We look forward to welcoming you back to our tea room for another excellent experience. Warm Regards, Ishwar Mishra Food & Beverage Manager
   

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4. M

   Manuel

   Dublin1 commentaire

   4.0

   Y est allé le 28 décembre 2024

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Nice, polite and elegant. Some of the crokery was broken and missmatching.
   

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   Bond St. Tea RoomsA répondu le 9 janvier 2025

   Dear Manuel, Thank you for your feedback. We are glad to hear that you found our Bond St. Tea Room nice, polite, and elegant. However, we regret to learn about the issue with the crockery. We appreciate you bringing this to our attention and assure you that we will address it. We look forward to welcoming you back to our hotel in the future. Warm Regards, Ishwar Mishra Food & Beverage Manager
   

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5. B

   Bora

   Londres1 commentaire

   1.0

   Y est allé le 26 décembre 2024

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Honestly not worth the value at all. First we were escorted to the worst seat told other seats were reserved but we also did? Apart from the canapes the sandwiches and scone were disappointing specially as it was served 1.30 min after we sat down. All other tables were being served and they kept us having us wait. Not worth it
   

   Bond St. Tea RoomsA répondu le 9 janvier 2025

   Dear Bora, We regret to hear about your disappointing experience at our Bond St. Tea Room. We strive to provide the best service and it saddens us to know that we failed to meet your expectations. Your feedback regarding the seating arrangement and the delay in service is deeply concerning and will be addressed. We hope to have the opportunity to rectify this during your next visit. Warm Regards, Ishwar Mishra Food & Beverage Manager
   

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6. J

   Jillian

   Grand Boston2 commentaires

   5.0

   Y est allé le 25 décembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   It was a great first time and the Christmas menu was fabulous
   

   Bond St. Tea RoomsA répondu le 9 janvier 2025

   Dear Jillian, We are thrilled to hear that you had a great first-time experience at the Bond St. Tea Room, and enjoyed our fabulous Christmas menu. We strive to provide our guests with memorable experiences and your kind words are a testament to our efforts. We look forward to serving you again in the near future. Warm Regards, Ishwar Mishra Food & Beverage Manager
   

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7. P

   Patty

   Grand Boston5 commentaires

   5.0

   Y est allé le 23 décembre 2024

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   We had a lovely time at Bond St tea house. Service was impeccable!
   

   Bond St. Tea RoomsA répondu le 9 janvier 2025

   Dear Patty, We are delighted to hear that you had a lovely time at our Bond St. Tea Room. It's wonderful to know that you found the service to be impeccable - that's exactly what we aim to provide! We look forward to welcoming you back for another enjoyable experience in the future. Warm Regards, Ishwar Mishra Food & Beverage Manager
   

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8. r

   risako

   Londres1 commentaire

   1.0

   Y est allé le 8 décembre 2024

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 3

   注文と違う料理が出てきました。。。。。 クチコミよくて期待していたのに裏切られた気分です。ほんとに残念な店でした。
   

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   Bond St. Tea RoomsA répondu le 15 décembre 2024

   Dear risako, Thank you for taking the time to provide us with your feedback. We sincerely apologize for your dining experience. While we strive to provide our guests with excellent food and service, we are sorry that you were not satisfied during your afternoon tea experience with us. We understand your frustration and assure you that your comments will be shared with our team. This will help us in our ongoing efforts to improve our service and guest experience. We sincerely hope that we will have the opportunity to continue to welcome you and provide you with a quality dining experience that meets your expectations. Warm Regards, Ishwar Mishra Food & Beverage Manager
   

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9. V

   Vicky

   Londres1 commentaire

   4.0

   Y est allé le 7 décembre 2024

   1. Cote globale 4
   2. Nourriture 3
   3. Service 5
   4. Ambiance 4

   Zeer centraal gelegen in Oxford Street, dus zeer makkelijk te vinden. Het personeel was heel vriendelijk. De afternoon tea was een leuke ervaring en moet je eens beleefd hebben in Londen. We waren met een groep van 10 personen, ze hebben dit goed opgevangen. Enige nadeel was dat er veel te bekijken valt in Londen en dat de afternoon tea ruim 2u in beslag nam, dit was vrij lang voor ons. Het was een zeer goede prijs/kwaliteit verhouding. Een aanrader.
   

   Bond St. Tea RoomsA répondu le 15 décembre 2024

   Dear Vicky, Thank you for your positive feedback. We are glad to hear that you enjoyed the central location of our Bond St. Tea Room and the friendliness of our staff. We are pleased that you were also able to experience our afternoon tea. However, we understand your comment about the duration of the tea and will take this into consideration. We hope to welcome you again in the future. Warm Regards, Ishwar Mishra Food & Beverage Manager
   

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10. C

    Corinne

    Londres1 commentaire

    4.0

    Y est allé le 23 novembre 2024

    1. Cote globale 4
    2. Nourriture 4
    3. Service 4
    4. Ambiance 4

    Very good ratio price/quality. Staff were friendly, professional and smiling. Will go back on my next trip to London.
    

    Bond St. Tea RoomsA répondu le 15 décembre 2024

    Dear Corinne, We are delighted to hear that you found our price to quality ratio very good and our staff friendly and professional. Your kind words are much appreciated and we look forward to welcoming you back on your next trip to London. Warm Regards, Ishwar Mishra Food & Beverage Manager
    

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