Bond St. Tea Rooms

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1. GM

   GabrielaM

   1 review

   3.0

   1 review

   Dined 6 days ago

   overall3food3service2ambience2

   The afternoon tea es ok. What i did not like at all was the waiter: he was grabing things from the table while he was waiting the payment. And also the waiter was counting the money in front of us….

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2. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on January 14, 2023

   overall5food5service5ambience5

   Excellent experience. Staff were extremely welcoming and attentive, really impressed with the service. Food was tasty and the tea room was a nice space. Would definitely recommend and hope to return. Thank you!

   Report
3. J

   Jenny

   1 review

   5.0

   1 review

   Dined on January 7, 2023

   overall5food5service5ambience5

   Overall perfect! Excellent Service and the offered dishes were delicious! Nice ambiente! We can highly recommend it!

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4. IG

   IveG

   1 review

   5.0

   1 review

   Dined on January 7, 2023

   overall5food5service5ambience5

   Absolutely delicious food and very good and polite service!

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5. IH

   IngerH

   London

   1 review

   5.0

   1 review

   Dined on January 7, 2023

   overall5food5service5ambience5

   Really lovely! Good food, atmosphere, and the people were so friendly and nice. Would recommend.

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6. SV

   SamanthaV

   1 review

   5.0

   1 review

   Dined on January 5, 2023

   overall5food3service5ambience4

   Excellent location, brilliant service and great value. Perfect place for tea :)

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7. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on December 31, 2022

   overall5food5service5ambience5

   Amazing food, everything fresh - scones were absolutely beautiful and the service / staff were super friendly. Will be back.

   Report
8. NI

   NICOLA

   Norfolk

   3 reviews

   5.0

   3 reviews

   Dined on December 30, 2022

   overall5food5service5ambience5

   All very good although they ran out of one of our choices of sandwich.

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9. A

   Anders

   1 review

   4.0

   1 review

   Dined on December 25, 2022

   overall4food4service5ambience4

   Nice Christmas Lunch Very good service Red wine should be served at 18⁰ C, not 24.

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10. W

    Wynnee

    London

    1 review

    1.0

    1 review

    Dined on December 18, 2022

    overall1food1service2ambience4

    Have been going there at Christmas for the last 5 years. Very dissatisfied. Was not told of menu change when making the booking or notified of it. Drastic change. Not value for money. Booked for 4 people. Deal was bottle Prosecco between 2. Just because I person was aged 12. Payed full price table was not offered 2nd bottle. Food under par. Reduced menu very poor. Young waitress was so nice to bring a small cake out for my granddaughter who’s birthday it was. Have recommended to so many people to in the past. Will not be doing anymore.

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11. OT

    OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    We had the best time!

    Report
12. JD

    JamesD

    1 review

    5.0

    1 review

    Dined on December 16, 2022

    overall5food5service5ambience5

    Amazing service and spectacular food i have already recommended it to everyone i know. Fantastic experience and the Italian twist is so extra. We had such a good time. Dont hesitate to book!

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13. D

    Dalguy

    London

    1 review

    5.0

    1 review

    Dined on December 8, 2022

    overall5food5service5ambience4

    Updated their menu since my last visit a few weeks ago but despite this the food was just as delicious (though I do miss that rhubarb jam a lot). Would be a total 5* rating across the board but construction next door kinda ruins the ambiance a bit. I’m sure when it’s done it’ll definitely be better.

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14. AR

    AnaR

    London

    4 reviews

    1.0

    4 reviews

    Dined on December 3, 2022

    overall1food1service1ambience2

    I am honestly very confused about the good reviews on this place. Maybe we just went on a bad day. It took 30 min for them to take our order, and we started eating 2h after arriving. By that time, our tea was freezing cold, but no one bothered to offer us new tea. The starters and the scones were OK, but the sandwiches and the cakes were awful. The table next to us left without eating them either. What they call panacotta was a very bitter mousse, the sandwiches were stale and tasteless. Our afternoon tea looked nothing like the pictures posted on Google and opentable by other customers. They told us 1h after we ordered that some items were sold out. We left after 3h and paid £38 for one of the worst afternoon teas I ever had. Definitely do not recommend and would never go back.

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15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on December 3, 2022

    overall5food5service4ambience5

    Happy to come back again and have those freshly baked scones😊

    Report
16. X

    Xxxxx

    1 review

    2.0

    1 review

    Dined on December 3, 2022

    overall2food1service1ambience3

    Poor service, we waited quite some time before someone came to take our order, then again for food and tea. The food was okay, some parts where missing.

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17. OT

    OpenTable Diner

    Portland

    1 review

    5.0

    1 review

    Dined on December 2, 2022

    overall5food5service5ambience5

    Recently went here with my husband and best friend for afternoon tea, had a great experience! Each person gets to choose two items from each section (starter, main, scone, dessert) so show up hungry in addition to their own pot of tea so each person gets eight items to eat. The food was very good, with lots of options to choose from each section. The scones were warm and not dry, mains had the perfect balance of light but filling, and desserts were perfect with a good selection of teas; from English breakfast herbal or green. This place is located on the second floor of the Radisson Blu, the atmosphere was nice and quiet complemented by colorful tea ware. It was the perfect setting for the afternoon tea experience. They are conveniently located on Oxford street, so getting there is easy as they are right by a station. The staff were friendly and attentive, Samarth and Billal were attentive and provided great suggestions to certain items being offered. Would highly recommend coming here for a great afternoon tea experience.

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18. M

    Marni

    London

    3 reviews

    3.0

    3 reviews

    Dined on November 27, 2022

    overall3food4service2ambience2

    Lovely food and great modern style afternoon tea menu but without that 'special' feel afternoon tea should have. Very slow / non-existent service even if staff were well-meaning and friendly, they were simply too busy to be able to deliver the basics, which is a shame as the food was quite nice really which was the saving grace of it all. We waited 45 mins for our tea after ordering and an hour for our 1st course. The rest of the afternoon tea came around 30 mins after that. Tea was stewed when we got to have it with cakes so did our best to water it down to drink with scones / cakes. Very loud telephone next to our tanks meaning we couldn't hear each other until it was answered each time it rang. We were asked to open our own Prosecco initially and then handed it by the server to fill ourselves including top-ups. We were not given enough glasses initially or plates once the tea stands did eventually arrive. We were happy to meet as a group of friends to catch up, so weren't there for the experience itself at least, as if it was a special occasion it would've been quite disappointing. It seemed chaotic and not at all calm with staff explaining they were so busy and so sorry, they really were doing their best so we weren't at all annoyed with them or the situation. It would've been nice to have had an idea how long it would take for those who had to leave earlier, but it was very difficult to have any info. The room was not too full but tables were left uncleared around us our whole stay, which wasn't nice to look at and detracted from the ambience a little. There was no background music and lighting quite bright, just a lot of rushing. A nice opportunity to catch up with friends and food nice when it arrived, but wouldn't rush back ir recommend it in a hurry to anyone.

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19. G

    G2022

    London

    1 review

    3.0

    1 review

    Dined on November 27, 2022

    overall3food5service2ambience3

    Service was really slow and clearly something had gone wrong as I don't think this was usual. it took 30 minutes to get any drinks. But once drinks had been given it all seemed to happen very efficiently. The food was incredible and very accomodating for gluten free. Sat next to a big noisy table which dappened the atmosphere a bit

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20. AB

    AnneB

    1 review

    2.0

    1 review

    Dined on November 27, 2022

    overall2food3service1ambience2

    Very poor and confusing service, we had to ask for literally everything!

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21. VA

    VanessaA

    London

    1 review

    5.0

    1 review

    Dined on November 26, 2022

    overall5food5service5ambience5

    We all felt that this was the best afternoon tea that we had had, beating the big names. The choice of dishes and number of courses was exceptional. Every dish was delicious and the prosecco generous. The location was tasteful and the staff very attentive without being intrusive. We had a wonderful afternoon.

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22. MB

    MelissaB

    London

    19 reviews

    5.0

    19 reviews

    Dined on November 26, 2022

    overall5food5service5ambience5

    Delicious food reasonably priced and had a fab time

    Report
23. l

    lkd461

    London

    5 reviews

    3.0

    5 reviews

    Dined on November 20, 2022

    overall3food4service3ambience4

    This was the 6th time I've been here over the years, each time introducing another friend to their afternoon tea. This was booked weeks ago and yet we were kept waiting a good 15 minutes for our table. My first choice of tea had run out, as had two of the desserts. Tea is served quickly but it isn't piping hot (as tea should be). Service really quite slow overall, and no instinct from the staff to check if teapots needed topping up etc - we had to ask. We also had to ask for some butter for the cheese scones as my cousin didn't want preserves and cream on them - the server looked at her if she was mad and said he didn't know if they had butter(!!) All in all, really terribly disappointing despite the fact the food overall was very good - the bonus was the promotion of having a free bottle of prosecco this month.

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24. A

    Anna

    1 review

    1.0

    1 review

    Dined on November 20, 2022

    overall1food2service1ambience2

    Waited 1 hour and 15 minutes for tea and scones. The reservation gives you the table for 1 hour and 30 minutes, leaving us with 15 minutes to eat. Would not recommend.

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25. EM

    EmilyM

    1 review

    2.0

    1 review

    Dined on November 19, 2022

    overall2food3service1ambience1

    Decent enough food but service was terrible - left waiting for 30/45 min between our 'hot' course and the sandwiches/scones/cakes during Afternoon Tea, and then they got the sandwich order wrong.

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26. K

    Karinaol

    1 review

    2.0

    1 review

    Dined on November 19, 2022

    overall2food3service2ambience3

    Felt like the waiters forgot us. They forgot about a couple sitting two tables from us. They waited for 30 minutes before we asked the waiters to go and clean up for them. Not good…

    Report
27. EG

    EmmaG

    London

    1 review

    5.0

    1 review

    Dined on November 19, 2022

    overall5food5service5ambience5

    Wonderful food, great service and a lovely venue. Perfect for a cheeky afternoon treat

    Report
28. PT

    PeterT

    1 review

    3.0

    1 review

    Dined on November 19, 2022

    overall3food5service3ambience2

    Food amazing, the service was awkward and staff seemed nervous and a bit overwhelmed during service but was still professional acting. Tea room needed ambience music, was a bit awkward sotting in a large tea room with no music or background ambience, especially sitting so close to other people. Overall though an ok experience

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29. R

    Reviews101

    1 review

    3.0

    1 review

    Dined on November 11, 2022

    overall3food4service2ambience4

    Service has some issues. The reception was slow, they took our order incorrectly, then we had to wait for them to prepare it all over again. We asked for water twice in a row and took several minutes to come. Food, price and booking availability is great, with some improvements in service could easily get to 5 stars

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30. SU

    SusanU

    1 review

    1.0

    1 review

    Dined on November 10, 2022

    overall1food1service1ambience2

    Not sure what happened on Thursday 11/10. The waiter took our order. The tea came out rather quickly. Unfortunately, that was it. It took them over an hour to get the rest of the food. Once we received the 3 tiered tray we asked them to pack it up. I was very disappointed. The staff kept apologizing for the long wait. Again, not sure what happened in the kitchen. There were just another party besides us.

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31. OT

    OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on November 6, 2022

    overall1food1service1ambience3

    The experience for the price is good, but not the best. OK

    Report
32. CL

    CaroleL

    1 review

    5.0

    1 review

    Dined on November 5, 2022

    overall5food5service4ambience5

    Outstanding choices and quality all provided in a superb environment. The variety on offer cannot be faulted in fact I have never experienced such an array at an afternoon tea. The price is also so reasonable I think what we were served warranted a higher price. The only thing I can suggest is that the location needs to be clarified we had a little trouble finding it.

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33. ME

    MarieE

    1 review

    5.0

    1 review

    Dined on November 3, 2022

    overall5food5service5ambience5

    You have to put up a sign outside the main entrance (outside the hotel) with the name of the afternoon place because it was impossible to find.

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34. JC

    JoChand

    London

    2 reviews

    5.0

    2 reviews

    Dined on October 30, 2022

    overall5food5service5ambience4

    Great food & service, although did not acknowledge my husbands birthday but still an amazing time and will return. This was our 3rd visit and very happy 😊

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35. LU

    LennartU

    London

    1 review

    4.0

    1 review

    Dined on October 29, 2022

    overall4food5service3ambience4

    It took a very long time after ordering the food before we got the food and the tea . Maybe 30-40 minutes. Otherwise everything was nice and ok.

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36. AB

    ArieB

    1 review

    4.0

    1 review

    Dined on October 29, 2022

    overall4food5service3ambience4

    Excellent food. Pricing is much too cheap because the food is so good. Service good be more “trained” This not at high standard hospitallity.

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37. BL

    BonL

    London

    26 reviews

    vip
    5.0

    26 reviews

    Dined on October 23, 2022

    overall5food5service5ambience5

    Great afternoon tea, I loved the idea of the menu with being able to choose different items, instead of being forced to have a standard set menu. The food was good, with a lovely choice of tea selections. Quiet surroundings, very centrally located. The only thing I'd say is to note that they are inside the hotel. Highly recommend!

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38. G

    Gill

    1 review

    4.0

    1 review

    Dined on October 23, 2022

    overall4food4service4ambience4

    Great afternoon tea in comfortable pleasant surroundings. Food and service were good and not too expensive so value for money as well.

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39. GM

    GailM

    London

    5 reviews

    4.0

    5 reviews

    Dined on October 22, 2022

    overall4food5service5ambience3

    One of my favourite places in London for afternoon tea. I have just one criticism and that would be there is no background music at all which would make a far nicer experience, than being able to hear every table's different conversation. The food is always very tasty and beautifully presented. Great friendly service, just too quiet!

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40. MS

    MarleneS

    London

    3 reviews

    3.0

    3 reviews

    Dined on October 16, 2022

    overall3food3service2ambience2

    Disappointing experience. We have been to scoff and banter’s once a year for eight years. This was our first time back since Covid. Unfortunately, the standard and quality has gone way down. I ordered a poached egg which was hard boiled. We got a lobster soup which was separated and dull. We were used to very service minded, happy and energetic waiters, but this was sadly not the case this time. Our waiter brought and served a warm bottle of Prosecco. He didn’t explain anything about the difference tea options and when he brought the tea he didn’t tell us how long it needed to steep. However, the price is more than fair and the desserts were delightful.

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