Black Angus Steakhouse - Pearl City

Reseñas de Black Angus Steakhouse - Pearl City de comensales del restaurante. Basadas en valoraciones recientes.

1. K

   Kayla

   Unspecified1 reseña

   2.0

   Comieron hace 1 día

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 1

   I had originally booked for 12 people. Seeing that I couldn’t change the reservation online I set out to give the restaurant a call to change the reservation from 12-10. This took about 3 days for me to finally get someone on the phone. She confirmed that it was good to go for Mother’s Day. Upon arrival, I walked up ti the front desk to check in. The reservation wasn’t changed, causing frustration from the man up front. I understand it wasn’t my fault because I had spoke to an employee prior, but he just seemed angry about the arrangement. When we finally got seated, we were seated next to the kitchen. We definitely felt the draft of employees coming in and out of the kitchen. Our server was nice, but couldn’t name him due to lack of introduction. We had notice gnats flying around our food. Again it was probably because we were seated next to the kitchen. The seats were booths, but they were definitely not in the greatest shape. The back cushions were ripped up and it was multiple booths with the same issue. Our food was okay. Nothing stood out. But overall disappointing. I also understand that it was a full day for them especially because of Mother’s Day. But I don’t remember it being this bad since last year when my partner and I spent our Anniversary there. Hopefully it was a one time experience and everyone else had a better experience. I hate to say this but this might have been the last time we would book for dinner here.
   

   Black Angus Steakhouse - Pearl CityRespuesta enviada hoy

   We're sorry to hear about your recent experience, Kayla. We aim to make every visit enjoyable and are disappointed this wasn't the case for you on Mother's Day. Your comments regarding the reservation process, seating arrangements, and the condition of the booths are important to us. To address your concerns in detail, please share your contact information directly on our website.
   

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2. S

   Sherman

   Hawái7 reseñas

   4.0

   Comieron hace 1 día

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Enjoyed the food. Needed to ask for things that should have been provided without asking such as getting utensils and getting drinks refilled, and obtaining extra napkins.
   

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3. S

   Shaun

   Hawái8 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Friendly service, great food, decent price. Love this place.
   

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4. R

   RENEE

   Hawái10 reseñas

   3.0

   Comieron hace 2 días

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 4

   Great service. Most of the food was tasty but my prime rib came out at the wrong doneness.
   

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5. B

   Ben

   Hawái1 reseña

   4.0

   Comieron hace 2 días

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Our server was very friendly and checked on us often
   

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6. S

   Sandra VIP

   Hawái57 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our waiter ,michael, made our dining experience very pleasant. He checked on us several times and quickly accommodated our requests. Terrific job.
   

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7. K

   Karen VIP

   Hawái4 reseñas

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   Second time in a row sitting in Leigh’s section. Her service is exceptional! We got a fresh batch of bread which was delicious. Tried the crab Parmesan potato casserole side, good crab taste/pieces throughout just a tad salty. My son loved it as a topping to the bread. His filet was tender and well cooked (true medium rare) and he devoured his twin lobster tails. Making reservations through open table saved us an hour and a half wait time!
   

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8. B

   Ben

   Hawái6 reseñas

   2.0

   Comieron hace 3 días

   1. Global 2
   2. Comida 2
   3. Servicio 3
   4. Ambiente 2

   Waitress was overworked and overwhelmed with to many tables. Service was very slow, Pork Ribs were the worse I ever had in 50 years ! Very tough! Fatty ! No such thing as fall off the bone with these ribs! I may go back in a year. My 2 girls enjoyed and ate all there food !
   

   Black Angus Steakhouse - Pearl CityRespuesta enviada hace 1 día

   Thank you for your feedback, Ben. We're disappointed to hear that your experience with the pork ribs and service didn't meet expectations. We aim to offer attentive service and delicious food, so it's important for us to understand more about your visit. Kindly share your contact information on our website.
   

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9. D

   Desiree

   Hawái2 reseñas

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great service. Seated quickly. Table cleared timely. Food arrived at a good time for conversation. Never felt rushed. Food was good. Steak prepared as asked. Salmon was moist and seasoned well. My toddlers were easily contained in their half moon seating. No complaints- only compliments.
   

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10. D

    Daryle

    Hawái3 reseñas

    4.0

    Comieron hace 3 días

    1. Global 4
    2. Comida 5
    3. Servicio 3
    4. Ambiente 5

    Haven’t been here in years as we switched to a more plant based diet but my mom still eats meat so we entertained her. We always celebrate Mother’s Day early to avoid the crowds. Place is always busy, the food a while to arrive but again it was busy. We have reservations at 5. The food was great as these guys know how to cook a steak. My wife had the full rack of ribs, I had the NY strip, my mom had the filet mignon and my daughter got the salmon. Everyone was happy with their choice. My only complaint would be the fired zucchini batter was heavy and thick. It left cuts in my mouth.
    

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