Black Angus Steakhouse - Pearl City

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1. OT

   OpenTable Diner

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined today

   overall5food5service5ambience5

   Birthday but waiter never asked

   Black Angus Steakhouse - Pearl CityResponded todayWe appreciate you taking the time to share your feedback and hope you enjoyed your meal. While we may have missed the mark with the level of customer service you have come to expect, please know how important your business is to every member of our team, and we will be looking forward to seeing you again soon. Happy Belated Birthday!!

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2. F

   Foxy

   Philadelphia

   57 reviews

   vip
   5.0

   57 reviews

   Dined 1 day ago

   overall5food5service5ambience4

   The steak and prime rib were cooked perfectly. The fried zucchini was great. Our Waitress was top notch. All the emoyees were friendly.

   Black Angus Steakhouse - Pearl CityResponded todayThank you for the compliment of our menu's many affordable, yet filling options! It's always nice to hear from our guests that we are meeting their needs - from the quality of our food to the level of service - and we hope to see you back again and again!

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3. T

   Tessiem

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food3service4ambience4

   Good place to eat. Usually go there but this visit was dissapointment. Sent back steak order twice, third one still not quite right but just accepted cause would be ridiculous to send it again.

   Black Angus Steakhouse - Pearl CityResponded 1 day agoOur Pearl City Team is grateful you stopped by. We are sorry to hear that your steak was not what you have come to expect from our location. We appreciate your review and hope you allow us the opportunity to serve you again soon!

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4. AC

   AmberC

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   It was all delicious and great service. Worth the drive!!! Thank you!

   Black Angus Steakhouse - Pearl CityResponded 2 days agoYour visit is appreciated, as are your compliments to our good food and excellent service. We are happy to hear that you had a five star experience and we look forward to serving you again soon!

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5. L

   Luv2eat

   Hawaii

   30 reviews

   vip
   5.0

   30 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   4 OF US WENT TO CELEBRATE MY BIRTHDAY FOR DINNER. WE ORDERED 2 CAMPFIRES FEASTS. IT WAS AWESOME. GREAT FOOD, GREAT VALUE AND AN EXTRA DESSERT BECAUSE OF MY BIRTHDAY, COWBOY COOKIE. THE SERVICE WAS AWESOME AGAIN AS USUAL. WE ALWAYS LEAVE THERE FULL AND SMILING. THANKYOU AGAIN FOR A GREAT NIGHT.

   Black Angus Steakhouse - Pearl CityResponded 2 days agoWe are always delighted to know we could make a special occasion that much more special by offering nothing short of great food, excellent service, and memories that will last a lifetime. We look forward to serving you again soon! Happy Belated Birthday!

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6. MS

   MarieS

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food4service4ambience4

   Would of wanted more water and food was quick but not hot??? Entree?

   Black Angus Steakhouse - Pearl CityResponded 3 days agoThank you for taking the time to share your recent experience. Our goal is to provide a memorable 5 Star experience from beginning to end - we are sorry that we didn't and we hope to do that the next time you dine with us.

   Report
7. AH

   AdrianHawaii

   Hawaii

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   overall5food4service5ambience5

   This is our go-to place and we are very glad they were open for Thanksgiving. Though I totally understand the need to streamline the menu for the holiday, we did miss the molasses bread and the wagon wheel sampler. The food was good and the service was spot on. A fun place and definitely we will return when it is less hectic to enjoy our favorite dishes.

   Black Angus Steakhouse - Pearl CityResponded 2 days agoThank you for visiting Black Angus Steakhouse and we appreciate you recognizing our efforts. We know that there is a range of options when selecting a restaurant; however, based on your comments we are doing things right and will continue to provide you with the phenomenal food and outstanding service you have come to expect from Black Angus. We look forward to serving you again soon!

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8. EV

   ErnieV

   Hawaii

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food4service5ambience4

   After such an enjoyable Thanksgiving dinner, we’ve decided to visit next year.

   Black Angus Steakhouse - Pearl CityResponded 3 days agoWe are happy that you stopped in for a visit and are truly grateful for your feedback. We thank you for taking the time to let us know about your experience and look forward to your next visit.

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9. OT

   OpenTable Diner

   Hawaii

   5 reviews

   3.0

   5 reviews

   Dined 4 days ago

   overall3food2service5ambience5

   Three of us ordered prime rib and we all agreed it not tender. It took a lot of chewing to get it down.

   Black Angus Steakhouse - Pearl CityResponded 3 days agoOur Pearl City Team is grateful you stopped by. We are sorry to hear that your Prime Rib was not what you have come to expect from our location; however, if there are any issues the next time you visit -let us know and we will gladly make things right for you. We appreciate your review and hope to serve you again soon!

   Report
10. SA

    SANDYLung

    Hawaii

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5

    We always go here for holidays and special occasions. With an elderly parent, it's great to bring her out, no cooking, no dishes to wash.

    Black Angus Steakhouse - Pearl CityResponded 3 days agoThanks for choosing us as your go-to location for special celebrations! We are always delighted to know we could make a special occasion that much more special, by offering nothing short of great food, excellent service, and memories that will last a lifetime. We appreciate your choice in us and we look forward to serving you again soon!

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11. LP

    LynnP

    Hawaii

    1 review

    3.0

    1 review

    Dined 4 days ago

    overall3food2service5ambience4

    Had the Thanksgiving special. Decided to return after last year's special was so good. Disappointed this year. Food was luke warm temperature, broccoli was actually cold. Pumpkin pie too spicy. Serving size was disappointing. Service and ambience was good as usual.

    Black Angus Steakhouse - Pearl CityResponded 2 days agoThank you for taking the time to give us feedback by your review. We are sorry to hear that your experience was unfavorable and would like to speak with you directly and leave you with a better Black Angus Steakhouse experience. We will follow up with a private message to you on how we can communicate directly.

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12. OT

    OpenTable Diner

    Hawaii

    12 reviews

    5.0

    12 reviews

    Dined 4 days ago

    overall5food5service5ambience5

    We are thankful so such great food!

    Black Angus Steakhouse - Pearl CityResponded 3 days agoWe enjoy serving our guests delicious food with outstanding flavors - it's what we live for! Please know how important your visit is to every member of our Team. We can't wait to serve you again soon!

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13. OT

    OpenTable Diner

    Hawaii

    5 reviews

    4.0

    5 reviews

    Dined 4 days ago

    overall4food4service5ambience3

    We went for Thanksgiving supper. I wasn’t planning on the turkey dinner and am not a steak eater, so was planning on the chicken or burger but found neither was available. I ended up with a salad and appetizers. The booth seats are in a huge needs of reupholstering! Not very nice sitting in seats that are so threadbare that some is hanging in threads! Everybody else enjoyed their meals.

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14. OT

    OpenTable Diner

    Hawaii

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food4service5ambience5

    Thanksgiving

    Black Angus Steakhouse - Pearl CityResponded 3 days agoThank you so much for taking time to rate Black Angus Steakhouse! We work hard to provide 5-Star experiences and look forward to serving you again in the future!

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15. c

    carolina66

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5

    We enjoyed Thanksgiving Dinner and our Waitress Ashley was wonderful. This is one of our favorite places to go out to eat at.

    Black Angus Steakhouse - Pearl CityResponded 3 days agoWe appreciate all our customers...and it is comments like yours from people that keep coming back, that keep us going. We strive to provide special tastes that will stand out and hopefully make Black Angus Steakhouse one of your favorites - we are glad it is working. Thank you for your compliment on the level of service you received from Ashley. Gratefully, Black Angus Steakhouse

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16. JN

    JulieN

    Hawaii

    7 reviews

    4.0

    7 reviews

    Dined 4 days ago

    overall4food4service5ambience4

    Thanksgiving

    Black Angus Steakhouse - Pearl CityResponded 3 days agoThank you for taking the time to share your recent experience. Our goal is to provide a memorable 5 Star experience from beginning to end and we hope to do that the next time you dine with us.

    Report
17. KK

    KentK

    Hawaii

    15 reviews

    5.0

    15 reviews

    Dined 5 days ago

    overall5food5service5ambience4

    Great place for a great early dinner between Pre Thanksgiving Day activities. Our server, Ashley went the extra mile to take good care of us; Big MAHALO to her and the early dinner shift crew!

    Black Angus Steakhouse - Pearl CityResponded 4 days agoThank you for your wonderful feedback about the level of service you received during your visit from our Team Member, Ashley. Customer satisfaction is our number one priority and reviews like yours let us know we are meeting our goal to provide our guests with a Memorable Experience during each visit. We thank you for your kind words and we look forward to serving you again soon!

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18. DL

    DanL

    Las Vegas

    3 reviews

    4.0

    3 reviews

    Dined 7 days ago

    overall4food3service4ambience4

    On time seating, good service, lots of parking, friendly staff.

    Black Angus Steakhouse - Pearl CityResponded 6 days agoPlease know how important your visit is to every member of our team and we always appreciate hearing from our guests regarding their experience. Thanks so much for your review and we hope to serve you again soon!

    Report
19. OT

    OpenTable Diner

    Hawaii

    1 review

    5.0

    1 review

    Dined on November 21, 2022

    overall5food5service5ambience5

    Nice atmosphere, quick and outstanding service, great food. Will definitely dine here again in the future.

    Black Angus Steakhouse - Pearl CityResponded 7 days agoThank you for visiting Black Angus Steakhouse! We're happy you received top-notch service along with a delicious meal, and we are thrilled to hear you will be coming back again soon!

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20. MM

    MangoMom

    Hawaii

    33 reviews

    vip
    2.0

    33 reviews

    Dined on November 21, 2022

    overall2food1service3ambience3

    Hugely disappointing birthday dinner for 3 family members. We had numerous issues with the quality of the food: Steak and potatoes were cold so the solution was to replace with hot but well done steak (not medium as ordered); Two orders of salmon were quite under done, even after one was requested as "well done". Restaurant didn't have their regular bread, substituting dinner rolls instead. No baked potatoes or green beans available. I paid extra for the brussels sprouts - to see the smallest portion of teeny tiny sprouts ever. Overall, a huge disappointment. The waitress seemed to genuinely try but quality of food was not as expected. This is son's favorite birthday location - Next year we will be eating elsewhere after paying nearly $300 for 6 dinners and not being able to eat my own salmon. Oh, and no recognition of the birthdays by staff (even tho' our dinners came with shared desserts).

    Black Angus Steakhouse - Pearl CityResponded 7 days agoThank you for taking the time to give us feedback by your review. We are sorry to hear that your experience was unfavorable and would like to speak with you directly and leave you with a better Black Angus Steakhouse experience. We will follow up with a private message to you on how we can communicate directly.

    Report
21. g

    garys

    Hawaii

    2 reviews

    3.0

    2 reviews

    Dined on November 20, 2022

    overall3food3service4ambience4

    Server was good but management is lacking. Certain items weren’t available and waiter wasn’t even aware nor was he sure about featured offers. Sadly we will defer coming back until the company rises to the expectations which was normal before. By observation most workers don’t look happy or appear to want to be there. That is a sad commentary about most places or companies.

    Black Angus Steakhouse - Pearl CityResponded 6 days agoWe appreciate you taking the time to share your feedback and hope you enjoyed your meal. While we may have missed the mark with the level of customer service you have come to expect, please know how important your business is to every member of our team, and we hope to serve you again soon.

    Report
22. MJ

    MichelleJ

    Hawaii

    19 reviews

    2.0

    19 reviews

    Dined on November 20, 2022

    overall2food4service1ambience3

    Not sure if the waiter was given too many tables at once. But we had to ask for water and the wait for the food was too long. Portions of the wagon wheel is much less for more in cost. We've always loved this place coming from the windward side of the island but it had gone done in service and taste.

    Black Angus Steakhouse - Pearl CityResponded 7 days agoWe appreciate you taking the time to share your feedback. While we may have missed the mark with the level of customer service you have come to expect, please know how important your business is to every member of our team, and we hope to serve you again soon.

    Report
23. JA

    JoeA

    Hawaii

    1 review

    3.0

    1 review

    Dined on November 20, 2022

    overall3food5service5ambience3

    Service & food on point / server was the best we’ve experience at this location as well as many others he was great Thanks To Him !!

    Black Angus Steakhouse - Pearl CityResponded on November 21, 2022Your visit was deeply appreciated by our team, and we're thrilled that our high-quality food and friendly service will hopefully earn us a return visit! Thank you for your feedback, and we'll see you again next time for another exceptional meal!

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24. OT

    OpenTable Diner

    Hawaii

    1 review

    5.0

    1 review

    Dined on November 18, 2022

    overall5food4service5ambience3

    Great service. Customer service oriented.

    Black Angus Steakhouse - Pearl CityResponded 4 days agoThank you for your wonderful feedback about the quality of service you received on your most recent visit. We are always happy to hear from our guests when they receive top-notch service from our Team and we can't wait to see you again soon!

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25. JR

    JimR

    Hawaii

    30 reviews

    vip
    5.0

    30 reviews

    Dined on November 17, 2022

    overall5food4service5ambience4

    Great local restaurant for everyday dining. Prices are reasonable, food is consistently good (and plentiful). An easy, relaxing dinner with good service.

    Black Angus Steakhouse - Pearl CityResponded on November 19, 2022Thank you so much for providing a 5-Star rating for your Black Angus Steakhouse experience. We love making our customers happy. We look forward to serving you again in the future!

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26. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on November 14, 2022

    overall5food5service5ambience5

    Past 4 times I have been at Black Angus the service and food was awesome! Waiters and waitresses were very hospitable and took great care of us. I always go there for the zucchini and then I order the Prime Rib. Always a winnah!

    Black Angus Steakhouse - Pearl CityResponded on November 14, 2022We are always pleased when a customer shares about their satisfaction with the meal and level of service they received. Your review lets us know that we are doing things right and we say THANK YOU for your comments. We look forward to serving you again soon!

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27. KS

    KalenaS

    Hawaii

    1 review

    5.0

    1 review

    Dined on November 14, 2022

    overall5food5service5ambience5

    One of my favorite places to eat when I island hop to Oahu. Relaxed ambiance, wonderful services, good prices and amazing food!

    Black Angus Steakhouse - Pearl CityResponded on November 15, 2022We're delighted that you are a fan and your comments about our atmosphere and food made our day! Thank you for taking the time to share your experience with us and we hope to serve you again very soon!

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28. EC

    EarleC

    Hawaii

    12 reviews

    vip
    5.0

    12 reviews

    Dined on November 14, 2022

    overall5food4service5ambience5

    Disappointed +$5 for prime rib for Campfire Feast.

    Report
29. JK

    JKTR

    Hawaii

    14 reviews

    4.0

    14 reviews

    Dined on November 13, 2022

    overall4food4service3ambience4

    Food tasted good but the meats were not cooked as requested. We selected the Birthday packet, but the waitress did not bother to greet with a Happy Birthday. No one would take away the dirty dishes until the entrees arrived then we ate dessert with stacks of dirty dinner dishes. The waitress handed over the BD cookie with a candle without saying a Happy Birthday AND noone sang HB as it was for other surrounding parties. She gave us the bill without a simple Thank You for a $300 bill. Since it was for a celebration we did not want to make a fuss. It was obvious she was there just to do a job and not to make her customers feel good. Fortunate for her we gave too much tip.

    Black Angus Steakhouse - Pearl CityResponded on November 14, 2022We appreciate you taking the time to share your feedback and hope you enjoyed your meal. While we may have missed the mark with the level of customer service you have come to expect, please know how important your business is to every member of our team, and we hope you allow us the opportunity to serve you again in the future. Happy belated Birthday!!

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30. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 13, 2022

    overall5food4service5ambience3

    Our server Reggie was awesome. Made our occasion fun.

    Black Angus Steakhouse - Pearl CityResponded on November 16, 2022Thank you for the compliment of the outstanding service you received from our Team Member, Reggie. We are always happy to hear from our guests - especially when they receive top notch, Five Star service. We are happy that you took the time to share your review and we are grateful for your recommendation. We can't wait to see you again soon!

    Report
31. I

    Ikaika

    Hawaii

    42 reviews

    5.0

    42 reviews

    Dined on November 12, 2022

    overall5food5service5ambience5

    Excellent food and service! Highly recommended.

    Black Angus Steakhouse - Pearl CityResponded on November 13, 2022Great food and equally-excellent service are what we love to offer, so it's beyond gratifying to know that we are succeeding! We look forward to serving you again soon!

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32. YO

    YoshiyaO

    1 review

    5.0

    1 review

    Dined on November 12, 2022

    overall5food5service5ambience5

    Great service, great value, great serving sizes, we got the Dinner for 2 set which was very good and filling. Dinner set includes (1) Appetizer to share, (2) Entrees with (2) Sides, (1) Dessert to share. We did get the upgraded Sides and Entrees however even with the upgrades bill only came out to under $120 including tip.

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33. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on November 12, 2022

    overall3food3service3ambience4

    About half the menu was sold out when we tried to order our food

    Black Angus Steakhouse - Pearl CityResponded on November 20, 2022Thank you for taking the time to provide us with feedback. We are sorry that we missed the mark on providing you with a 5-Star experience and hope you allow us the opportunity to try again in the future.

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34. D

    Debie

    Hawaii

    5 reviews

    5.0

    5 reviews

    Dined on November 12, 2022

    overall5food5service5ambience5

    Waitress Ann was excellent!

    Black Angus Steakhouse - Pearl CityResponded on November 13, 2022Your visit was appreciated and we thank you for your compliments regarding the level of customer service you received from our Team Member, Ann. Excellent service is what we love to offer, so it's beyond gratifying to know that we are succeeding! We thank you for your Five Star review and we hope to see you again soon.

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35. RK

    RichardK

    Hawaii

    3 reviews

    5.0

    3 reviews

    Dined on November 12, 2022

    overall5food5service5ambience5

    Good food, good service, and no problems getting our table on time.

    Black Angus Steakhouse - Pearl CityResponded on November 13, 2022Great food and equally-excellent service are what we love to offer, so it's beyond gratifying to know that we are succeeding! We truly appreciate your kind words and compliments of our menu items and we look forward to serving you again soon!

    Report
36. FC

    FilemonC

    1 review

    5.0

    1 review

    Dined on November 12, 2022

    overall5food5service4ambience4

    Good experience and good recognition for the veterans. Love it!

    Black Angus Steakhouse - Pearl CityResponded on November 13, 2022Please know how important your visit is to every member of our team and we always appreciate hearing from our guests regarding their experience. Thanks so much for your 5 Star Review and we hope to serve you again soon!

    Report
37. GH

    GHH444

    1 review

    4.0

    1 review

    Dined on November 12, 2022

    overall4food4service3ambience3

    Veteran’s Day Good appreciation

    Black Angus Steakhouse - Pearl CityResponded on November 13, 2022Thank you for the kind rating! Making our customers happy is very important to us, and we are grateful that you took the time to let us know.

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38. NB

    NormaB

    San Francisco

    6 reviews

    5.0

    6 reviews

    Dined on November 11, 2022

    overall5food5service5ambience5

    We dined at Black Angus because they were honoring the Veterans on Veteran's Day. My husband enjoyed the steak plate, and I liked the Fall Trio special as well. Both of our steaks were cooked perfectly.

    Black Angus Steakhouse - Pearl CityResponded on November 18, 2022Our team loves reading about positive guest visits, so thanks for sharing about your Veteran's Day visit! We are thrilled that you took a few minutes to comment about our delicious menu offerings and we thank you for recognizing our efforts. We look forward to serving you soon!

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39. OT

    OpenTable Diner

    Hawaii

    34 reviews

    vip
    4.0

    34 reviews

    Dined on November 11, 2022

    overall4food5service4ambience5

    Food was great as usual Busy day - thank you for supporting our veterans!!!

    Black Angus Steakhouse - Pearl CityResponded on November 12, 2022Thank you for your kind words about Black Angus Steakhouse. We are committed to providing unique quality and flavors that you will enjoy and hopefully keep you coming back. We look forward to serving you again soon.

    Report
40. J

    Joey

    Hawaii

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    overall5food5service5ambience5

    Great meal. Perfectly cooked to order and delicious

    Black Angus Steakhouse - Pearl CityResponded on November 13, 2022Thank you for your kind words about Black Angus Steakhouse. We are committed to providing unique quality and flavors that you will enjoy and hopefully keep you coming back. We look forward to serving you again soon.

    Report