BJ's Restaurant & Brewhouse - Richmond

Commentaires sur le restaurant BJ's Restaurant & Brewhouse - Richmond de personnes qui y ont mangé. Selon des cotes récentes.

1. S

   Sheetal

   New York City10 commentaires

   5.0

   Y est allé le 20 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Go for the pizzookie! You won’t be disappointed! And the staff is a joy!
   

   BJ's Restaurant & Brewhouse - RichmondA répondu le 22 mars 2025

   Thanks for the fantastic recommendation, Sheetal! We’re thrilled to hear you loved the Pizookie and had a great experience with our staff. Your support means a lot to us, and we can't wait to welcome you back for more delicious treats!
   

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2. p

   photoguy

   Raleigh 15 commentaires

   3.0

   Y est allé le 16 mars 2025

   1. Cote globale 3
   2. Nourriture 5
   3. Service 3
   4. Ambiance 4

   The food was a true gastronomic delight, and drinks were spot-on perfect! Service was excellent once a server was finally available to work the section we were seated in. We arrived promptly at our reserved time, but 35 minutes passed before anyone spoke to, or greeted us. All the tables around us were being served, but we were completely ignored. Nine servers were standing around the register, but none spoke to, or acknowledged our existence until we decided to leave. We only stayed because it was after 10 pm by then and there were no other options for dinner in the area. The ambiance appeared welcoming and designed to accommodate many guests. However this was a one time visit for us after our experience.
   

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   BJ's Restaurant & Brewhouse - RichmondA répondu le 17 mars 2025

   Thank you for sharing your experience. We're thrilled you enjoyed the food and drinks, but we sincerely apologize for the service delay. Your feedback is invaluable, and we'll address this with our team to ensure a more welcoming experience in the future. We appreciate your input!
   

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3. T

   Tony VIP

   San Francisco5 commentaires

   5.0

   Y est allé le 2 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 4
   4. Ambiance 5

   The table we were sitting at was tight, but the food was great
   

   BJ's Restaurant & Brewhouse - RichmondA répondu le 5 mars 2025

   Thanks for the awesome review, Tony! We're thrilled to hear you enjoyed the food. We appreciate your feedback about the seating and will take it into consideration. Hope to see you again soon for another great meal!
   

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4. T

   Tymesha

   Miami2 commentaires

   3.0

   Y est allé le 15 février 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 2
   4. Ambiance 3

   Waiter wasn't as attentive as they should have been
   

   BJ's Restaurant & Brewhouse - RichmondA répondu le 16 février 2025

   Thanks for your feedback, Tymesha. We’re sorry to hear that your experience didn’t meet expectations. We’ll address this with our team to ensure better service in the future. Your input helps us improve, and we hope to provide you with a more attentive experience next time!
   

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5. R

   Ron VIP

   Washington DC6 commentaires

   5.0

   Y est allé le 8 janvier 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Outstanding burgers last night! Great service and great smiles!!
   

   BJ's Restaurant & Brewhouse - RichmondA répondu le 10 janvier 2025

   Thanks, Ron! We're thrilled you enjoyed our burgers and experienced great service. Our team loves what they do, and it's fantastic to hear they made your visit special. We can't wait to serve you again soon!
   

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6. V

   Vonda

   Richmond11 commentaires

   5.0

   Y est allé le 31 décembre 2024

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Went for New Year’s Eve food was great one steak was overcooked but other then that it was perfect! Dessert was delicious!
   

   BJ's Restaurant & Brewhouse - RichmondA répondu le 3 janvier 2025

   Thanks for the fantastic review, Vonda! We're thrilled you enjoyed the food and dessert on New Year's Eve. We appreciate your feedback about the steak and will make sure to address it. Looking forward to welcoming you back soon for another great experience!
   

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7. L

   Lillian

   Richmond7 commentaires

   4.0

   Y est allé le 30 décembre 2024

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 3

   The protien bowl was good and the warm chocolate chip cookie with ice cream was delicious
   

   BJ's Restaurant & Brewhouse - RichmondA répondu le 31 décembre 2024

   Thanks for your feedback, Lillian! We're glad you enjoyed the protein bowl and loved the warm chocolate chip cookie with ice cream. We appreciate your support and hope to see you again soon for more tasty treats!
   

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8. S

   Shareka

   Washington DC1 commentaire

   2.0

   Y est allé le 27 décembre 2024

   1. Cote globale 2
   2. Nourriture 3
   3. Service 2
   4. Ambiance 3

   Reservation was canceled by restaurant. Had to call and get that taken care of. Service was super slow. However, the staff were kind and my food was decent. My friends did not like theirs
   

   BJ's Restaurant & Brewhouse - RichmondA répondu le 31 décembre 2024

   Shareka, we appreciate your feedback and are sorry to hear about your experience. We strive for excellent service and will address your concerns to ensure improvements. We're glad you enjoyed the food and kindness of our staff, and hope to provide a better experience next time.
   

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9. D

   Daniel

   Richmond4 commentaires

   5.0

   Y est allé le 16 novembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   With a large group on a busy evening, they did a great job and food was delicious and service was great.
   

   BJ's Restaurant & Brewhouse - RichmondA répondu le 18 novembre 2024

   Thanks for the fantastic review, Daniel! We're thrilled to hear you enjoyed the food and service, even on a busy night. It's always our goal to provide a great experience for our guests. Hope to see you and your group again soon!
   

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10. K

    Kim

    Washington DC1 commentaire

    3.0

    Y est allé le 26 octobre 2024

    1. Cote globale 3
    2. Nourriture 2
    3. Service 5
    4. Ambiance 3

    Comparing this BJ's to one in Florida, this was disappointing for the food. Service was good.
    

    BJ's Restaurant & Brewhouse - RichmondA répondu le 28 octobre 2024

    Thanks for your feedback, Kim! We're glad to hear that you enjoyed the service but are sorry to learn that the food didn’t meet your expectations. We appreciate your insights and will work on improving our menu offerings to better serve our guests.
    

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