BJ's Restaurant & Brewhouse - Richmond

4
43 Reviews
$30 and under
American
Time counts at BJ's Restaurant & Brewhouse. Since our humble beginnings back in 1978, we've continued to refine our brewhouse experience to make BJ's a place where you can make the most of any meal. We want BJ's to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we've put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven't just crafted a brand, but a mindset. And our guests are the reason for this. And it's because of them we're continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ's, a restaurant with a Brewhouse soul.
What 43 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on all time ratings
4.0
food
4.0
service
4.0
ambience
3.9
value
Noise · Moderate
83% of people would recommend it to a friend
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OT
OpenTable Diner
Richmond
2 reviews
Dined on September 25, 2020
Overall1food1service1ambience1

I made a reservation through Open Door just to go to a CLOSED restaurant! Open Door needs to ensure customers are not WASTING their time by making reservations to restaurants that have been closed for months! I no longer feel I can trust this app.

OT
vipOpenTable Diner
Richmond
2 reviews
Dined on September 6, 2020
Overall1food1service1ambience1

They were closed

JB
JessicaB
Richmond
1 review
Dined on August 29, 2020
Overall1food1service1ambience1

This is rated a one star only because they are not open. Open Table needs to update their listings.

MN
MarkN
1 review
Dined on July 30, 2020
Overall5food5service5ambience5

They weren’t open. Opentable you need to check your site for locations that are closed due to COVID. We miss Bjs! It’s our favorite place

B
Bunny
Richmond
8 reviews
Dined on March 13, 2020
Overall5food5service5ambience5

Celebrating my husband’s birthday. Service and food were outstanding.

OT
OpenTable Diner
1 review
Dined on February 15, 2020
Overall1food1service1ambience1

We had reservations. Had to wait for a table. Food was an hour to get. Food was cold. Food was not done all the way. Bad experience. Manager didn’t care. Won’t go back

d
vipdrthin
New England
15 reviews
Dined on January 19, 2020
Overall2food2service1ambience3

Service always slow, but this was worst. 6 people and food came out four different times. Some overcooked, and others cold. Out of two items on menu. Manager comped slowest item.

OT
vipOpenTable Diner
Richmond
8 reviews
Dined on January 9, 2020
Overall2food3service1ambience4

A circus of mistakes. 2 of 5 meals delivered incorrectly. Condiments requested multiple times never brought to us. Drinks delivered slowly and erratically. Included desert had to be requested 3 times before it was brought - after some in our party had already left. Server never came by to ask if everything was ok - she may have had too many tables.

Anyway - might be a long, long time before our group returns.

BP
BarbaraP
1 review
Dined on December 15, 2019
Overall5food5service5ambience5

This was my second visit within 2 weeks . My guests loved the food. The evening was so enjoyable and affordable . I will be back!

CB
CBee
Richmond
2 reviews
Dined on December 15, 2019
Overall5food3service2ambience2

I had been to BJs once before and could not remember why I had not been back. When I returned last week I kind of figured out why. There is nothing impressive about the place. Everything was ok, nothing great. The greeters were friendly. The wait staff was accommodating. The facility was ok (note the bathrooms needed better attention as two stalls were lacking TP.) Yet again nothing stood out to me to make this a regular place to visit.

AT
vipAlanTheEngr
Richmond
74 reviews
Dined on November 19, 2019
Overall5food5service5ambience5

Good food and service, excellent beer selection, reasonable prices for the food quantity served.

OT
OpenTable Diner
Richmond
12 reviews
Dined on November 8, 2019
Overall5food5service4ambience5

A reliable stop for dinner. Good beer and cocktail choices. Manager is very present. He does a great job.

AT
vipAlanTheEngr
Richmond
74 reviews
Dined on October 3, 2019
Overall5food5service5ambience5

Good food and service, appreciated the staff alerting us about the special for the evening. Great beer selection.

O
Openmic313
1 review
Dined on August 9, 2019
Overall3food4service4ambience4

Use opentable reservations got to restaurant and was told our name was not on the list.

OT
OpenTable Diner
1 review
Dined on July 16, 2019
Overall4food4service4ambience4

the only thing we found odd was the avacados were hard?

DD
DavidD
New York Area
6 reviews
Dined on July 9, 2019
Overall5food5service5ambience5

I had a great time and great services
food wash wonderful
customer service is A+

H
vipHenry711
Richmond
3 reviews
Dined on July 8, 2019
Overall5food5service5ambience5

Birthday 👍

LP
LinaP
1 review
Dined on June 26, 2019
Overall5food5service5ambience4

The best thing about the meal was thatWednesday, 1:00 PM was perfect timing for a family birthday luncheon. It was so quiet and peaceful for conversation!

AT
vipAlanTheEngr
Richmond
74 reviews
Dined on June 18, 2019
Overall4food4service4ambience4

Good food and service, seated promptly when we arrived, reservation helpful.

AF
AshleyF
Richmond
1 review
Dined on June 15, 2019
Overall5food5service5ambience5

Had a perfect father's day dinner. We were quickly seated. Our server was excellent the Ood was delicious and came out very quickly. We will be back

HS
HillaryS
1 review
Dined on June 15, 2019
Overall5food5service5ambience5

Our waiter was so thorough and knowledgeable! He gave the best suggestions and answered all of our questions without hesitation. They were quick and prompt with getting us good quality and delicious food. The restaurant wasn’t noisy at all and we could hear all of us talking to each other and able to have a good conversation without yelling to try and hear each other. I highly recommend this restaurant!

OT
OpenTable Diner
1 review
Dined on June 2, 2019
Overall5food5service5ambience5

Great staff, Great Selection, and fast food to come out

OT
OpenTable Diner
1 review
Dined on May 18, 2019
Overall5food5service5ambience5

it was for prom and the food was awesome and the server

OT
OpenTable Diner
Richmond
2 reviews
Dined on May 18, 2019
Overall3food2service2ambience4

The food was subpar and had to be returned for correction. The server was mediocre, but the manager did correct my concerns.

JL
JaneL
1 review
Dined on May 11, 2019
Overall3food3service3ambience3

The meal and the server were both good,BUT the hostess was rude and short with us. Despite having a reservation she told us she didn’t know when we would be seated. Another party of 5 ahead of us came over and told us she had been rude to them as well. Not a good first expression at all.

AT
vipAlanTheEngr
Richmond
74 reviews
Dined on April 4, 2019
Overall4food4service3ambience4

Good food, service a bit slow and uninterested, reasonable prices for the meal.

OT
OpenTable Diner
Grand Rapids
1 review
Dined on March 31, 2019
Overall4food5service5ambience5

Great food and service. No wait. Had open table reservation noted. Restaurant temp very cold.

a
angel
Richmond
10 reviews
Dined on March 30, 2019
Overall2food4service1ambience3

The food was excellent but the service was terrible. We had to beg to get our water glasses refilled, we waited forever for our food - waitress only came by once to see how our food was. Tea was never refilled. She would wait on tables around us but for our table of 4 she ignored. We ordered, mix drinks, appetizers, a meal and dessert so it wasn't like we didn't spend enough money. If I going to spend that kind of money for a meal I would have atleast had our water & tea glasses refilled.

LB
vipLeBro
Richmond
20 reviews
Dined on March 22, 2019
Overall3food2service3ambience3

Server was nice but messed up my order and for what is always a busy Friday night they were extremely slow.

OT
OpenTable Diner
Richmond
2 reviews
Dined on March 16, 2019
Overall2food3service1ambience2

Beware making a "reservation" on Open Table. All it does is gets you on the call ahead list. Don't call it a reservation unless you intend to seat people at the time of their reservation. I don't like being told it will be an additional 35-40 minute wait when we check in at our reservation time. Many other people made similar comments when checking in for their "reservation."

JS
JoeS
Richmond
4 reviews
Dined on March 16, 2019
Overall4food4service5ambience4

Only thing to complain about is they don’t take reservations. So using opentable is useless as they only have call ahead. Need to address this.

SH
vipSeanH
Raleigh
8 reviews
Dined on March 15, 2019
Overall1food2service1ambience3

No reason to make a reservation ! We arrived 10 minutes early and waited 40 minutes to be seated. Food for the 6 of us arrived at 3 different times, 5 minutes apart each, with a side of fries arriving as we finished our meal. No drink refills - had to ask multiple times. Terrible experience.

c
vipcowpoke
Richmond
50 reviews
Dined on March 10, 2019
Overall3food3service4ambience3

Ribeye steak was full of fat & gristle and the ribs were tough. Grilled chicken breasts were perfectly cooked and was the sirloin steak.

PP
PleasantPlace
Richmond
9 reviews
Dined on January 4, 2019
Overall4food3service5ambience3

We were seated at the time of our reservation. Wide variey of food, but rather small portions.

MM
MichelleM
Raleigh
2 reviews
Dined on November 3, 2018
Overall2food2service3ambience2

Waited 25 min more after arriving 5 min before reservation time. Barely saw waitress and food took forever. Quinoa bowl had barely any quinoa in it. Salad didn’t come out with all the toppings listed on the menu. Restaurant was freezing. Literally nothing good about this encounter.

T
Tanya
Washington DC
12 reviews
Dined on October 19, 2018
Overall2food3service2ambience2

They did not know about opentable and looked at me like I was crazy.

OT
OpenTable Diner
Richmond
1 review
Dined on October 6, 2018
Overall3food4service3ambience3

The initial service was very bad. I reserved a table at 7:45pm and our party of 5 was not seated until 8:25pm due to the hostesses mix up. They confused us with another party, which had 13 guest. Once they discovered they made a mistake we were immediately taken to our table. No apology from management was provided and no concessions were offered. Luckily we had a great waitress who managed to salvage the night. She was awesome. The hostesses tasked with seating guests were lackluster at best.

OT
OpenTable Diner
Richmond
1 review
Dined on October 6, 2018
Overall4food4service3ambience4

New burgers were had by all guests and were surprising very good. Recommended to others. HOWEVER —- they are NOT compatible with Open Table reservations. We made reservations couple hours ahead of time but when arrived they added us to the wait list as though we were walk in customers. Estimated 30 min wait... Not even treated as call ahead customers. I talked with the manager who said that she was sorry but that’s how it worked and wished it was more clear on OpenTable. They can see names from OpenTable but cant connect them to their system. Very disappointing....

DR
DickR
1 review
Dined on July 27, 2018
Overall4food3service5ambience4

A great seating layout. Sound is muffled by seating booths. Service staff was well educated on the extensive menu and a huge draft selection.

OT
OpenTable Diner
1 review
Dined on July 15, 2018
Overall5food5service5ambience5

Met with relatives for a late lunch, while the food and service was great. It did take a bit to actually get our food.

FAQs

You can order delivery directly from BJ's Restaurant & Brewhouse - Richmond using the Order Online button. BJ's Restaurant & Brewhouse - Richmond also offers takeout which you can order by calling the restaurant at (804) 364-2612.

BJ's Restaurant & Brewhouse - Richmond is rated 4 stars by 43 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.