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Profile Photo - BJ's Restaurant & Brewhouse - Richmond, Henrico, VA

BJ's Restaurant & Brewhouse - Richmond

3.8
3.8
67 Reviews
$30 and under
American
Time counts at BJ's Restaurant & Brewhouse. Since our humble beginnings back in 1978, we've continued to refine our brewhouse experience to make BJ's a place where you can make the most of any meal. We want BJ's to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we've put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven't just crafted a brand, but a mindset. And our guests are the reason for this. And it's because of them we're continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ's, a restaurant with a Brewhouse soul.

Make a reservation

2 people

7:00 PM


Booked 1 time today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American, Barbecue, Pizzeria
  • Hours of operation
    Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am
  • Phone number
    (804) 364-2612
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Neighborhood
    Henrico
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access

What 67 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 3.7Food
  • 3.6Service
  • 3.8Ambience
  • 3.8Value

NoiseModerate

67 Reviews
  1. DianeF

    Washington DC

    16 reviews

    vip
    5.0

    16 reviews

    Dined on February 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great time, food, service and very nice waiter. Great drinks, efficient service
    BJ's Restaurant & Brewhouse - RichmondResponded on February 6, 2024
    Thank you for your review, Diane. We're very happy you had a wonderful time with us! We look forward to seeing you back again soon!

    Is this helpful?

  2. YvetteK

    Richmond

    1 review

    2.0

    1 review

    Dined on February 3, 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    Food was too late and not correct when it did arrive. We didn't eat because we had a show to catch
    BJ's Restaurant & Brewhouse - RichmondResponded today
    We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.

    Is this helpful?

  3. OpenTable Diner

    Barcelona

    1 review

    vip
    2.0

    1 review

    Dined on January 10, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 3
    Usually like BJ’s Brewhouse but had a bad experience when I last went. Took 90 minutes to bring out 6 hamburgers. Forgot the appetizer. The draft beers that where on special taps stopped working and they did not discount the bottle beers which they only had a few choices. They did not discount our check the 20% and as well as giving us the $11 Wednesday burger price. Thought about complaining but after over 2 hours everyone just want to go home.
    BJ's Restaurant & Brewhouse - RichmondResponded on January 12, 2024
    We appreciate the feedback. Thank you for letting us know that our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.

    Is this helpful?

  4. AmandaJ

    Richmond

    1 review

    3.0

    1 review

    Dined on December 31, 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    I used to love it but last night was rough. My daughters chicken kids meal came out cold like not reheated cold. My soup was not good at all either :/
    BJ's Restaurant & Brewhouse - RichmondResponded on January 4, 2024
    Hi Amanda. We are so sorry to hear about your experience with your food. We wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant, on the spot!

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  5. OpenTable Diner

    Richmond

    23 reviews

    vip
    5.0

    23 reviews

    Dined on December 16, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food and drinks were delicious. Only issue was they ran out of traditional wings. The boneless was not good.
    BJ's Restaurant & Brewhouse - RichmondResponded on December 30, 2023
    Thank you for your review. We're glad you enjoyed your food and we look forward to serving you again!

    Is this helpful?

  6. OpenTable Diner

    Washington DC

    35 reviews

    vip
    5.0

    35 reviews

    Dined on December 3, 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    We really enjoyed the food, but the soup came out lukewarm.
    BJ's Restaurant & Brewhouse - RichmondResponded on December 4, 2023
    Thank you for your review. We're glad you enjoyed your food and we look forward to serving you again!

    Is this helpful?

  7. BillyBillyBilly

    Washington DC

    3 reviews

    4.0

    3 reviews

    Dined on November 26, 2023

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    Went in on a Sunday night. Not crowded at all. Prices have really jumped (seemingly even above the typical inflation) from my recollection of this restaurant. Pizza was not as good as I remembered.
    BJ's Restaurant & Brewhouse - RichmondResponded on December 1, 2023
    We are sorry to read your recent experience with us was not up to par, Billy. We will work with our team to make sure this does not happen again.

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  8. Bernita

    Richmond

    5 reviews

    vip
    3.0

    5 reviews

    Dined on November 19, 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    This was just a simple and basic dining experience; no frills, no succulent foods.
    BJ's Restaurant & Brewhouse - RichmondResponded on November 20, 2023
    We are sorry to read your recent experience with us was not up to par, Bernita. We will work with our team to make sure this does not happen again.

    Is this helpful?

  9. Dej1996

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on November 4, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My favorite restaurant these days - I love the atmosphere, the different food selections, & the drink menu is amazing! The Fried Chicken Sandwich, Nachos, & Tito’s Strawberry Lemonade are my go to. The lemon drop & wings are delicious. Always amazing customer service & never a long wait time.
    BJ's Restaurant & Brewhouse - RichmondResponded on November 5, 2023
    Thank you for taking the time to let us know about your time at BJ's Restaurant & Brewhouse! We're especially happy to hear that you enjoyed the food. We look forward to seeing you again soon!

    Is this helpful?

  10. RichardJ

    Richmond

    7 reviews

    2.0

    7 reviews

    Dined on October 14, 2023

    1. Overall 2
    2. Food 3
    3. Service 4
    4. Ambience 4
    Beer prices were much too high. Pint drafts for 10, domestic bottles 7. Food just average
    BJ's Restaurant & Brewhouse - RichmondResponded on October 16, 2023
    Your feedback is what drives our coaching, Richard, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.

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  11. Tony

    Richmond

    2 reviews

    vip
    5.0

    2 reviews

    Dined on August 31, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 4
    It was nice and different for a Thursday night. We would either come on a Friday night or Saturday night for food.
    BJ's Restaurant & Brewhouse - RichmondResponded on September 3, 2023
    Hi Tony. Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.

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  12. MarkI

    Washington DC

    4 reviews

    5.0

    4 reviews

    Dined on August 16, 2023

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4
    Good portions of food and good quality. A little on the pricey side though. We will definitely go back.
    BJ's Restaurant & Brewhouse - RichmondResponded on August 22, 2023
    Thank you so much for your kind words, we strive to always provide great food for our guests to enjoy. We’re glad you loved the food and hope to see you back soon!

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  13. SueM

    Richmond

    1 review

    5.0

    1 review

    Dined on July 29, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Set beside totters which was fine until mom started yelling at them . Not any fault of restaurant.
    BJ's Restaurant & Brewhouse - RichmondResponded on July 31, 2023
    Hi Sue. Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.

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  14. OpenTable Diner

    Washington DC

    2 reviews

    1.0

    2 reviews

    Dined on July 15, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    For it to not be that busy — service was fairly poor; quite frankly, every visit has been terrible I stopped eating the food and now the drinks just really ice and food coloring I would give it a negative 1 out of 10 Would not recommend going / terrible I won’t return
    BJ's Restaurant & Brewhouse - RichmondResponded on July 17, 2023
    We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.

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  15. OpenTable Diner

    Washington DC

    2 reviews

    vip
    3.0

    2 reviews

    Dined on June 3, 2023

    1. Overall 3
    2. Food 1
    3. Service 4
    4. Ambience 4
    Pizza was terrible. Other food I’ve had is good. Waitress was great.
    BJ's Restaurant & Brewhouse - RichmondResponded on June 10, 2023
    Sorry to hear you were disappointed with your meal. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.

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  16. OpenTable Diner

    Washington DC

    2 reviews

    3.0

    2 reviews

    Dined on April 9, 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4
    This was not our first time at BJs in Short Pump, and we will return. Unfortunately, our server had an entire area to herself, and what looked like a requirement to bust tables as well. It creates delays or mistakes that were beyond her control. She stayed calm and tried to be pleasant at all times.
    BJ's Restaurant & Brewhouse - RichmondResponded on April 12, 2023
    Thank you for sharing your experience. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.

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  17. OpenTable Diner

    Washington DC

    3 reviews

    2.0

    3 reviews

    Dined on April 8, 2023

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    Service was good. Kitchen must’ve taken the night off. Everything was delayed - appetizer and main meal. Two of the mains came 10 minutes after others and all meals were lukewarm. Several tables were left uncleared from the time we arrived to when we left which was disconcerting. Manager nowhere to be found.
    BJ's Restaurant & Brewhouse - RichmondResponded on April 10, 2023
    We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurants.co m and provide the name your review was posted under and that it is about our Henrico restaurant. Allow us a few days to get back to you. Thank you.

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  18. OpenTable Diner

    Richmond

    1 review

    3.0

    1 review

    Dined on April 1, 2023

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 2
    The food was good, but the service was extremely slow. It took us over an hour to get our food, and the waiter was nice but constantly forgot requests.
    BJ's Restaurant & Brewhouse - RichmondResponded on April 3, 2023
    We appreciate the feedback. Thank you for letting us know that our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.

    Is this helpful?

  19. JimW

    Richmond

    27 reviews

    vip
    3.0

    27 reviews

    Dined on March 20, 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    baby back ribs were tasty but the hardest to remove from the bones that I have encountered. Mixed vegetables were mushy waitress was friendly and attentive
    BJ's Restaurant & Brewhouse - RichmondResponded on March 28, 2023
    Hi Jim. Thank you for your feedback. We are sorry about your meal and hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make it right while you are still dining with us. Thanks again.

    Is this helpful?

  20. Seniormil

    Richmond

    5 reviews

    3.0

    5 reviews

    Dined on February 26, 2023

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4
    Need more staff. Sunday evening service was very slow with few servers. Waitress did the best she could.
    BJ's Restaurant & Brewhouse - RichmondResponded on February 28, 2023
    I am sorry you’ve had a terrible experience. We know your time is valuable and today we didn’t get it right. We hope you give us another chance to make this right!

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  21. OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on February 12, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was perfect. Food was quick and delicious. Presentation was right on point. Will definitely be returning.
    BJ's Restaurant & Brewhouse - RichmondResponded on February 13, 2023
    WOW! We loved your comments, thanks for the great “pat on the back,” we really appreciate it! Looking forward to serving you again.

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  22. pontiacv8

    Richmond

    6 reviews

    5.0

    6 reviews

    Dined on January 29, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    What can I say? Good food, frienldy,courteous and an atmosphere that you do not need to yell across the table to be heard. This was our first time and we will go back in the near future. Recommended !!!!!
    BJ's Restaurant & Brewhouse - RichmondResponded on January 31, 2023
    WOW! We loved your comments, thanks for the great “pat on the back,” we really appreciate it! Looking forward to serving you again.

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  23. OpenTable Diner

    Atlanta Metro

    1 review

    1.0

    1 review

    Dined on January 22, 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3
    Dirty dirty restaurant and the servers all pow wow instead of help
    BJ's Restaurant & Brewhouse - RichmondResponded on February 4, 2023
    Thanks for letting us know about your experience. Every guest certainly deserves a clean, orderly dining area, and we're sorry that didn't happen for you. Our Operations team will look into your feedback further to make sure that anything which should be addressed is addressed!

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  24. OpenTable Diner

    Richmond

    8 reviews

    4.0

    8 reviews

    Dined on December 24, 2022

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    We enjoyed our meals. Steaks were not cooked properly but was remedied. Our waitress Louise was very nice and accommodating. We were there for Christmas Eve dinner. Would go back again.
    BJ's Restaurant & Brewhouse - RichmondResponded on December 26, 2022
    We're so glad you enjoyed your recent BJ's Restaurant & Brewhouse dining experience. See you again soon!

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  25. OpenTable Diner

    Richmond

    2 reviews

    1.0

    2 reviews

    Dined on September 25, 2020

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    I made a reservation through Open Door just to go to a CLOSED restaurant! Open Door needs to ensure customers are not WASTING their time by making reservations to restaurants that have been closed for months! I no longer feel I can trust this app.

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  26. OpenTable Diner

    Richmond

    3 reviews

    vip
    1.0

    3 reviews

    Dined on September 6, 2020

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    They were closed

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  27. JessicaB

    Richmond

    1 review

    1.0

    1 review

    Dined on August 29, 2020

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    This is rated a one star only because they are not open. Open Table needs to update their listings.

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  28. stupid

    Richmond

    1 review

    5.0

    1 review

    Dined on July 30, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    They weren’t open. Opentable you need to check your site for locations that are closed due to COVID. We miss Bjs! It’s our favorite place

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  29. Bunny

    Richmond

    11 reviews

    5.0

    11 reviews

    Dined on March 13, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Celebrating my husband’s birthday. Service and food were outstanding.

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  30. CWPVA23

    Richmond

    3 reviews

    1.0

    3 reviews

    Dined on February 15, 2020

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We had reservations. Had to wait for a table. Food was an hour to get. Food was cold. Food was not done all the way. Bad experience. Manager didn’t care. Won’t go back

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  31. drthin

    Greater Boston

    45 reviews

    2.0

    45 reviews

    Dined on January 19, 2020

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3
    Service always slow, but this was worst. 6 people and food came out four different times. Some overcooked, and others cold. Out of two items on menu. Manager comped slowest item.

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  32. OpenTable Diner

    Richmond

    8 reviews

    2.0

    8 reviews

    Dined on January 9, 2020

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 4
    A circus of mistakes. 2 of 5 meals delivered incorrectly. Condiments requested multiple times never brought to us. Drinks delivered slowly and erratically. Included desert had to be requested 3 times before it was brought - after some in our party had already left. Server never came by to ask if everything was ok - she may have had too many tables. Anyway - might be a long, long time before our group returns.

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  33. BarbaraP

    Richmond

    1 review

    5.0

    1 review

    Dined on December 15, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was my second visit within 2 weeks . My guests loved the food. The evening was so enjoyable and affordable . I will be back!

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  34. CBee

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on December 15, 2019

    1. Overall 5
    2. Food 3
    3. Service 2
    4. Ambience 2
    I had been to BJs once before and could not remember why I had not been back. When I returned last week I kind of figured out why. There is nothing impressive about the place. Everything was ok, nothing great. The greeters were friendly. The wait staff was accommodating. The facility was ok (note the bathrooms needed better attention as two stalls were lacking TP.) Yet again nothing stood out to me to make this a regular place to visit.

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  35. AlanTheEngr

    Richmond

    83 reviews

    5.0

    83 reviews

    Dined on November 20, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good food and service, excellent beer selection, reasonable prices for the food quantity served.

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  36. OpenTable Diner

    Richmond

    18 reviews

    vip
    5.0

    18 reviews

    Dined on November 8, 2019

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    A reliable stop for dinner. Good beer and cocktail choices. Manager is very present. He does a great job.

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  37. AlanTheEngr

    Richmond

    83 reviews

    5.0

    83 reviews

    Dined on October 3, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good food and service, appreciated the staff alerting us about the special for the evening. Great beer selection.

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  38. Openmic313

    Richmond

    1 review

    3.0

    1 review

    Dined on August 9, 2019

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 4
    Use opentable reservations got to restaurant and was told our name was not on the list.

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  39. OpenTable Diner

    Richmond

    1 review

    4.0

    1 review

    Dined on July 16, 2019

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    the only thing we found odd was the avacados were hard?

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  40. DavidD

    New York City

    9 reviews

    5.0

    9 reviews

    Dined on July 9, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I had a great time and great services food wash wonderful customer service is A+

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FAQs

You can order delivery directly from BJ's Restaurant & Brewhouse - Richmond using the Order Online button. BJ's Restaurant & Brewhouse - Richmond also offers takeout which you can order by calling the restaurant at (804) 364-2612.

BJ's Restaurant & Brewhouse - Richmond is rated 3.8 stars by 67 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 1 time today

Order delivery or takeout

Google Map for BJ's Restaurant & Brewhouse - Richmond

12010 W Broad St, Henrico, VA 23233-7689

Additional information

  • Neighborhood
    Henrico
  • Hours of operation
    Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am
  • Price
    $30 and under
  • Cuisines
    American, Barbecue, Pizzeria
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access
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