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Restaurant Profile Photo - BJ's Restaurant & Brewhouse - Richmond, Henrico, VA

BJ's Restaurant & Brewhouse - Richmond

3.6
3.6
46 Reviews
$30 and under
American
Time counts at BJ's Restaurant & Brewhouse. Since our humble beginnings back in 1978, we've continued to refine our brewhouse experience to make BJ's a place where you can make the most of any meal. We want BJ's to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we've put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven't just crafted a brand, but a mindset. And our guests are the reason for this. And it's because of them we're continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ's, a restaurant with a Brewhouse soul.

Make a reservation

2 people

7:00 PM


Booked 4 times today

Order delivery or takeout

Other options

  • Order online

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American, Barbecue, Pizzeria

  • Hours of operation

    Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am

  • Phone number

    (804) 364-2612

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Neighborhood

    Henrico

  • Parking details

    Public Lot

  • Additional

    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access

What 46 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6
3.6 based on recent ratings
  • 3.6Food
  • 3.5Service
  • 3.7Ambience
  • 3.4Value

NoiseModerate

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  1. p

    pontiacv8

    Richmond

    5 reviews

    5.0

    5 reviews

    Dined on January 29, 2023

    overall5food5service5ambience5
    What can I say? Good food, frienldy,courteous and an atmosphere that you do not need to yell across the table to be heard. This was our first time and we will go back in the near future. Recommended !!!!!

    BJ's Restaurant & Brewhouse - RichmondResponded on January 31, 2023WOW! We loved your comments, thanks for the great “pat on the back,” we really appreciate it! Looking forward to serving you again.

  2. OT

    OpenTable Diner

    Atlanta

    1 review

    1.0

    1 review

    Dined on January 22, 2023

    overall1food2service1ambience3
    Dirty dirty restaurant and the servers all pow wow instead of help

    BJ's Restaurant & Brewhouse - RichmondResponded 4 days agoThanks for letting us know about your experience. Every guest certainly deserves a clean, orderly dining area, and we're sorry that didn't happen for you. Our Operations team will look into your feedback further to make sure that anything which should be addressed is addressed!

  3. OT

    OpenTable Diner

    Richmond

    6 reviews

    4.0

    6 reviews

    Dined on December 24, 2022

    overall4food4service4ambience4
    We enjoyed our meals. Steaks were not cooked properly but was remedied. Our waitress Louise was very nice and accommodating. We were there for Christmas Eve dinner. Would go back again.

    BJ's Restaurant & Brewhouse - RichmondResponded on December 26, 2022We're so glad you enjoyed your recent BJ's Restaurant & Brewhouse dining experience. See you again soon!

  4. OT

    OpenTable Diner

    Richmond

    2 reviews

    1.0

    2 reviews

    Dined on September 25, 2020

    overall1food1service1ambience1
    I made a reservation through Open Door just to go to a CLOSED restaurant! Open Door needs to ensure customers are not WASTING their time by making reservations to restaurants that have been closed for months! I no longer feel I can trust this app.
  5. OT

    OpenTable Diner

    Richmond

    3 reviews

    vip
    1.0

    3 reviews

    Dined on September 6, 2020

    overall1food1service1ambience1
    They were closed
  6. JB

    JessicaB

    Richmond

    1 review

    1.0

    1 review

    Dined on August 29, 2020

    overall1food1service1ambience1
    This is rated a one star only because they are not open. Open Table needs to update their listings.
  7. s

    stupid

    Richmond

    1 review

    5.0

    1 review

    Dined on July 30, 2020

    overall5food5service5ambience5
    They weren’t open. Opentable you need to check your site for locations that are closed due to COVID. We miss Bjs! It’s our favorite place
  8. B

    Bunny

    Richmond

    9 reviews

    5.0

    9 reviews

    Dined on March 13, 2020

    overall5food5service5ambience5
    Celebrating my husband’s birthday. Service and food were outstanding.
  9. CW

    CWPVA23

    Richmond

    2 reviews

    1.0

    2 reviews

    Dined on February 15, 2020

    overall1food1service1ambience1
    We had reservations. Had to wait for a table. Food was an hour to get. Food was cold. Food was not done all the way. Bad experience. Manager didn’t care. Won’t go back
  10. d

    drthin

    New England

    33 reviews

    vip
    2.0

    33 reviews

    Dined on January 19, 2020

    overall2food2service1ambience3
    Service always slow, but this was worst. 6 people and food came out four different times. Some overcooked, and others cold. Out of two items on menu. Manager comped slowest item.
  11. OT

    OpenTable Diner

    Richmond

    8 reviews

    vip
    2.0

    8 reviews

    Dined on January 9, 2020

    overall2food3service1ambience4
    A circus of mistakes. 2 of 5 meals delivered incorrectly. Condiments requested multiple times never brought to us. Drinks delivered slowly and erratically. Included desert had to be requested 3 times before it was brought - after some in our party had already left. Server never came by to ask if everything was ok - she may have had too many tables. Anyway - might be a long, long time before our group returns.
  12. BP

    BarbaraP

    1 review

    5.0

    1 review

    Dined on December 15, 2019

    overall5food5service5ambience5
    This was my second visit within 2 weeks . My guests loved the food. The evening was so enjoyable and affordable . I will be back!
  13. CB

    CBee

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on December 15, 2019

    overall5food3service2ambience2
    I had been to BJs once before and could not remember why I had not been back. When I returned last week I kind of figured out why. There is nothing impressive about the place. Everything was ok, nothing great. The greeters were friendly. The wait staff was accommodating. The facility was ok (note the bathrooms needed better attention as two stalls were lacking TP.) Yet again nothing stood out to me to make this a regular place to visit.
  14. AT

    AlanTheEngr

    Richmond

    78 reviews

    5.0

    78 reviews

    Dined on November 20, 2019

    overall5food5service5ambience5
    Good food and service, excellent beer selection, reasonable prices for the food quantity served.
  15. OT

    OpenTable Diner

    Richmond

    15 reviews

    5.0

    15 reviews

    Dined on November 8, 2019

    overall5food5service4ambience5
    A reliable stop for dinner. Good beer and cocktail choices. Manager is very present. He does a great job.
  16. AT

    AlanTheEngr

    Richmond

    78 reviews

    5.0

    78 reviews

    Dined on October 3, 2019

    overall5food5service5ambience5
    Good food and service, appreciated the staff alerting us about the special for the evening. Great beer selection.
  17. O

    Openmic313

    1 review

    3.0

    1 review

    Dined on August 9, 2019

    overall3food4service4ambience4
    Use opentable reservations got to restaurant and was told our name was not on the list.
  18. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on July 16, 2019

    overall4food4service4ambience4
    the only thing we found odd was the avacados were hard?
  19. DD

    DavidD

    New York Area

    8 reviews

    5.0

    8 reviews

    Dined on July 9, 2019

    overall5food5service5ambience5
    I had a great time and great services food wash wonderful customer service is A+
  20. H

    Henry711

    Richmond

    4 reviews

    5.0

    4 reviews

    Dined on July 8, 2019

    overall5food5service5ambience5
    Birthday 👍
  21. LP

    LinaP

    1 review

    5.0

    1 review

    Dined on June 26, 2019

    overall5food5service5ambience4
    The best thing about the meal was thatWednesday, 1:00 PM was perfect timing for a family birthday luncheon. It was so quiet and peaceful for conversation!
  22. AT

    AlanTheEngr

    Richmond

    78 reviews

    4.0

    78 reviews

    Dined on June 18, 2019

    overall4food4service4ambience4
    Good food and service, seated promptly when we arrived, reservation helpful.
  23. AF

    AshleyF

    Richmond

    1 review

    5.0

    1 review

    Dined on June 15, 2019

    overall5food5service5ambience5
    Had a perfect father's day dinner. We were quickly seated. Our server was excellent the Ood was delicious and came out very quickly. We will be back
  24. HS

    HillaryS

    1 review

    5.0

    1 review

    Dined on June 15, 2019

    overall5food5service5ambience5
    Our waiter was so thorough and knowledgeable! He gave the best suggestions and answered all of our questions without hesitation. They were quick and prompt with getting us good quality and delicious food. The restaurant wasn’t noisy at all and we could hear all of us talking to each other and able to have a good conversation without yelling to try and hear each other. I highly recommend this restaurant!
  25. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 2, 2019

    overall5food5service5ambience5
    Great staff, Great Selection, and fast food to come out
  26. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 18, 2019

    overall5food5service5ambience5
    it was for prom and the food was awesome and the server
  27. OT

    OpenTable Diner

    Richmond

    4 reviews

    3.0

    4 reviews

    Dined on May 18, 2019

    overall3food2service2ambience4
    The food was subpar and had to be returned for correction. The server was mediocre, but the manager did correct my concerns.
  28. JL

    JaneL

    1 review

    3.0

    1 review

    Dined on May 11, 2019

    overall3food3service3ambience3
    The meal and the server were both good,BUT the hostess was rude and short with us. Despite having a reservation she told us she didn’t know when we would be seated. Another party of 5 ahead of us came over and told us she had been rude to them as well. Not a good first expression at all.
  29. AT

    AlanTheEngr

    Richmond

    78 reviews

    4.0

    78 reviews

    Dined on April 4, 2019

    overall4food4service3ambience4
    Good food, service a bit slow and uninterested, reasonable prices for the meal.
  30. OT

    OpenTable Diner

    Grand Rapids

    1 review

    4.0

    1 review

    Dined on March 31, 2019

    overall4food5service5ambience5
    Great food and service. No wait. Had open table reservation noted. Restaurant temp very cold.
  31. a

    angel

    Richmond

    11 reviews

    2.0

    11 reviews

    Dined on March 30, 2019

    overall2food4service1ambience3
    The food was excellent but the service was terrible. We had to beg to get our water glasses refilled, we waited forever for our food - waitress only came by once to see how our food was. Tea was never refilled. She would wait on tables around us but for our table of 4 she ignored. We ordered, mix drinks, appetizers, a meal and dessert so it wasn't like we didn't spend enough money. If I going to spend that kind of money for a meal I would have atleast had our water & tea glasses refilled.
  32. LB

    LeBro

    Richmond

    20 reviews

    3.0

    20 reviews

    Dined on March 22, 2019

    overall3food2service3ambience3
    Server was nice but messed up my order and for what is always a busy Friday night they were extremely slow.
  33. OT

    OpenTable Diner

    Richmond

    2 reviews

    2.0

    2 reviews

    Dined on March 16, 2019

    overall2food3service1ambience2
    Beware making a "reservation" on Open Table. All it does is gets you on the call ahead list. Don't call it a reservation unless you intend to seat people at the time of their reservation. I don't like being told it will be an additional 35-40 minute wait when we check in at our reservation time. Many other people made similar comments when checking in for their "reservation."
  34. JS

    JoeS

    Tampa

    10 reviews

    vip
    4.0

    10 reviews

    Dined on March 16, 2019

    overall4food4service5ambience4
    Only thing to complain about is they don’t take reservations. So using opentable is useless as they only have call ahead. Need to address this.
  35. SH

    SeanH

    Raleigh

    10 reviews

    vip
    1.0

    10 reviews

    Dined on March 15, 2019

    overall1food2service1ambience3
    No reason to make a reservation ! We arrived 10 minutes early and waited 40 minutes to be seated. Food for the 6 of us arrived at 3 different times, 5 minutes apart each, with a side of fries arriving as we finished our meal. No drink refills - had to ask multiple times. Terrible experience.
  36. c

    cowpoke

    Richmond

    66 reviews

    vip
    3.0

    66 reviews

    Dined on March 10, 2019

    overall3food3service4ambience3
    Ribeye steak was full of fat & gristle and the ribs were tough. Grilled chicken breasts were perfectly cooked and was the sirloin steak.
  37. G

    Great

    Richmond

    9 reviews

    4.0

    9 reviews

    Dined on January 4, 2019

    overall4food3service5ambience3
    We were seated at the time of our reservation. Wide variey of food, but rather small portions.
  38. MM

    MichelleM

    Raleigh

    2 reviews

    2.0

    2 reviews

    Dined on November 3, 2018

    overall2food2service3ambience2
    Waited 25 min more after arriving 5 min before reservation time. Barely saw waitress and food took forever. Quinoa bowl had barely any quinoa in it. Salad didn’t come out with all the toppings listed on the menu. Restaurant was freezing. Literally nothing good about this encounter.
  39. T

    Tanya

    Washington DC

    13 reviews

    2.0

    13 reviews

    Dined on October 19, 2018

    overall2food3service2ambience2
    They did not know about opentable and looked at me like I was crazy.
  40. OT

    OpenTable Diner

    Richmond

    1 review

    3.0

    1 review

    Dined on October 6, 2018

    overall3food4service3ambience3
    The initial service was very bad. I reserved a table at 7:45pm and our party of 5 was not seated until 8:25pm due to the hostesses mix up. They confused us with another party, which had 13 guest. Once they discovered they made a mistake we were immediately taken to our table. No apology from management was provided and no concessions were offered. Luckily we had a great waitress who managed to salvage the night. She was awesome. The hostesses tasked with seating guests were lackluster at best.

FAQs

You can order delivery directly from BJ's Restaurant & Brewhouse - Richmond using the Order Online button. BJ's Restaurant & Brewhouse - Richmond also offers takeout which you can order by calling the restaurant at (804) 364-2612.

BJ's Restaurant & Brewhouse - Richmond is rated 3.6 stars by 46 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 4 times today

Order delivery or takeout

Other options

  • Order online
Google Map for BJ's Restaurant & Brewhouse - Richmond

12010 W Broad St, Henrico, VA 23233-7689

Additional information

  • Neighborhood

    Henrico

  • Hours of operation

    Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am

  • Cuisines

    American, Barbecue, Pizzeria

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Public Lot

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access

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