BJ's Restaurant & Brewhouse - Sparks

Commentaires sur le restaurant BJ's Restaurant & Brewhouse - Sparks de personnes qui y ont mangé. Selon des cotes récentes.

1. A

   Allie

   Unspecified1 commentaire

   5.0

   Y est allé il y a 7 jours

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Me and my friends went here after prom and the service was amazing! We had a reservation at 9:30 and didn’t have to wait at all! Our waiter was amazing and both her and her manager came over to show off our dresses! The food was perfect too and overall a 10/10 experience!
   

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   BJ's Restaurant & Brewhouse - SparksA répondu il y a 6 jours

   Allie, we’re thrilled to hear you and your friends had such a fantastic time after prom! It’s wonderful to know our team made your experience special. Thank you for the kind words about the service and food. We hope to welcome you back soon for more memorable moments!
   

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2. G

   Gonzalo J

   Tahoe 1 commentaire

   1.0

   Y est allé il y a 7 jours

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 2

   We took our daughter for her 13th birthday. I asked the hostess to inform our waitress to bring her a surprise dessert with a candle, at the end of our dinner. The hostess confirmed that she did. There were 7 of us. When the food was serve, we noticed that even though 4 of us ordered dinners with fries, she did not bring nor offer ketchup. She did not offer any sauce for the steak. She also brought my son a coke instead of the sprite he ordered. And worst of all, my chicken fettuccine Alfredo was served without the chicken. When I told the waitress, she stated she would take care of it. I though she would bring another plate so that it would all be the same temperature. Instead she brought a piece of chicken on a separate plate. At the end of the dinner she asked if anyone would like dessert. I signaled her to get the dessert with the candle for my daughter but she was not understanding. I finally had to tell her to bring dessert to the birthday girl, ruining the surprise. She seemed to have no knowledge of this as assured by the hostess. Not only was our dining experience unpleasant, but our daughters birthday dinner surprise was ruined. I do not recommend BJs for any family special celebration/occasion!
   

   BJ's Restaurant & Brewhouse - SparksA répondu il y a 6 jours

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Sparks restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

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3. J

   Joseph

   Tahoe 1 commentaire

   1.0

   Y est allé le 19 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 4

   Our waitress brought out our appetizer and we noticed a hair on it, we told her and she laughed at us and walked away. Our food came out and we didn’t touch anything but our drinks we had gotten first. We spoke to a manager and he accepted us leaving without paying for anything. The food looked good other than the hair, the service from the waitress was poor but the manager took care of us as we wanted. I would consider eating at BJ’s in the future but likely not this location. A disappointing and unsettling experience for sure.
   

   BJ's Restaurant & Brewhouse - SparksA répondu le 21 avril 2025

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurantscom and provide the name your review was posted under and that it is about our Sparks restaurant. Allow us a few days to get back to you. Thank you.
   

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4. D

   Dasie

   Tahoe 1 commentaire

   2.0

   Y est allé le 5 avril 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 2
   4. Ambiance 4

   I've never had an issue with BJs but during this particular visit it was disappointed after disappointment. A sandwich was served soggy at the bottom as if it was sitting for a while. Two steaks were served about 20+ minutes after the rest of the meal was severed and were way under done. One person's meal was forgotten and she was waiting about 20+ minutes after everyone else got their food. Chicken tenders looked undone. The manager did remove some items off of the bill but the experience was a waste of our time and money overall. Never going again as a group to this restaurant.
   

   BJ's Restaurant & Brewhouse - SparksA répondu le 10 avril 2025

   We are sorry to read your recent experience with us was not up to par, Dasie. We will work with our team to make sure this does not happen again.
   

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5. VG

   VickyG

   Tahoe 2 commentaires

   5.0

   Y est allé le 23 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great service and food! Always a great place for dinner
   

   BJ's Restaurant & Brewhouse - SparksA répondu le 25 mars 2025

   Thanks for the awesome feedback, Vicky! We're thrilled to hear you enjoyed the service and food. It's always our goal to provide a fantastic dining experience. Looking forward to welcoming you back for another great dinner soon!
   

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6. A

   Althea

   Tahoe 1 commentaire

   4.0

   Y est allé le 2 mars 2025

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Any flavor of pizza :) Mac and cheese balls and chicken wings.
   

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   BJ's Restaurant & Brewhouse - SparksA répondu le 3 mars 2025

   Thanks for the great review! We're glad you enjoyed our pizza, mac and cheese balls, and chicken wings. Your feedback helps us keep improving, so we hope to earn that fifth star next time!
   

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7. T

   Tammy

   Unspecified1 commentaire

   3.0

   Y est allé le 15 février 2025

   1. Cote globale 3
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Prime rib is a waste of ur money don’t get it. It’s like rubber and i’ve been chewing for days now
   

   BJ's Restaurant & Brewhouse - SparksA répondu le 16 février 2025

   Tammy, we appreciate your feedback and are sorry to hear about your experience with the prime rib. Your comments help us improve, and we’ll make sure to address this with our kitchen team. Thank you for sharing your thoughts with us!
   

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8. S

   Samantha

   Tahoe 1 commentaire

   5.0

   Y est allé le 1 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Our waiter Vince was awesome. With our huge group, he did an amazing job!
   

   BJ's Restaurant & Brewhouse - SparksA répondu le 2 février 2025

   Thank you, Samantha! We’re thrilled to hear that Vince provided excellent service for your group. Our team works hard to ensure every guest has a great experience, and it’s wonderful to see that reflected in your visit. We hope to welcome you back soon!
   

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9. B

   Betty

   Portland 14 commentaires

   5.0

   Y est allé le 9 janvier 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   good food, great service, an easy quick dinner with friends and family
   

   BJ's Restaurant & Brewhouse - SparksA répondu le 10 janvier 2025

   Betty, we’re thrilled to hear you enjoyed your dining experience! It’s wonderful to know our food and service hit the mark for a fun night with friends and family. We can't wait to welcome you back for more memorable meals!
   

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10. l

    lola

    Tahoe 1 commentaire

    1.0

    Y est allé le 2 janvier 2025

    1. Cote globale 1
    2. Nourriture 2
    3. Service 1
    4. Ambiance 2

    Very Long wait for waiter to come, very long time to get food, very disappointing service.
    

    BJ's Restaurant & Brewhouse - SparksA répondu le 3 janvier 2025

    Thank you for sharing your experience Lola. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
    

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