BJ's Restaurant & Brewhouse - North Olmsted

Commentaires sur le restaurant BJ's Restaurant & Brewhouse - North Olmsted de personnes qui y ont mangé. Selon des cotes récentes.

1. L

   Laura

   Cleveland 8 commentaires

   4.0

   Y est allé le 15 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 3

   Food good. Order was not placed correctly, but corrected. Also didn’t apply rewards, but corrected later.
   

   BJ's Restaurant & Brewhouse - North OlmstedA répondu le 17 avril 2025

   Thanks for your feedback, Laura! We're glad you enjoyed the food and appreciate your patience with the order and rewards issues. We're always here to ensure you have a great experience. Looking forward to serving you again soon!
   

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2. K

   Katherine

   Alabama5 commentaires

   1.0

   Y est allé le 5 avril 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 3
   4. Ambiance 1

   Cold food and for that a military discount offered. INSULT to all military. Mgr looking like discount was for military but it was for poor food! Way to pricey $200for 5 people and only 1 alcohol beverage. Mgr NEVER acknowledged or apologized for issues with food. Condiments provided were barely covering the bottom of the container. And the wrong pazookie was delivered… took to long to receive so no way we wanted to wait another 15-20 minutes for the correct order. Our server was great!!!!
   

   BJ's Restaurant & Brewhouse - North OlmstedA répondu le 7 avril 2025

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurantscom and provide the name your review was posted under and that it is about our North Olmsted restaurant. Allow us a few days to get back to you. Thank you.
   

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3. J

   JANELLE VIP

   Colombus2 commentaires

   3.0

   Y est allé le 21 février 2025

   1. Cote globale 3
   2. Nourriture 2
   3. Service 4
   4. Ambiance 3

   Price to quality of food is pretty high. Most of our party didn't enjoy their meal but we didn't complain. You would think when some people only took 1 bite of their meal that would have been a que to take it off the tab or offer something else. Waitress was great though, quick and efficient especially with our rather large party. I wish I remembered her name.
   

   BJ's Restaurant & Brewhouse - North OlmstedA répondu le 25 mars 2025

   Janelle, thanks for sharing your experience. We're sorry to hear that the food didn't meet expectations, but we're glad our waitress provided great service. Your feedback is invaluable, and we'll use it to improve. We hope to offer you a better dining experience next time!
   

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4. B

   Barb

   Cleveland 1 commentaire

   5.0

   Y est allé le 15 février 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Always a solid experience. Service was great, the host with the menu twirling skills was an added bonus. I have dietary restrictions, and our server was knowledgeable and my food came out correctly.
   

   BJ's Restaurant & Brewhouse - North OlmstedA répondu le 17 février 2025

   Barb, thanks for the fantastic feedback! We're thrilled to hear you had a great experience and that our team accommodated your dietary needs. The menu twirling is a fun touch! We can’t wait to welcome you back for another solid visit.
   

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5. J

   Jennifer

   Cleveland 1 commentaire

   5.0

   Y est allé le 14 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great food and super friendly team of waiters and waitresses.
   

   BJ's Restaurant & Brewhouse - North OlmstedA répondu le 16 février 2025

   Thank you, Jennifer! We're thrilled to hear you enjoyed our food and had a fantastic experience with our team. Your kind words motivate us to keep delivering great service. We look forward to welcoming you back soon!
   

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6. S

   Seth

   Cleveland 1 commentaire

   5.0

   Y est allé le 14 février 2025

   1. Cote globale 5
   2. Nourriture 2
   3. Service 5
   4. Ambiance 5

   Waitress was excellent! But the food looked kind of gross especially my order initially until I said something. The pricing of the food is starting to get pricey based on the quality/quantity of the food and the style of the restaurant.
   

   BJ's Restaurant & Brewhouse - North OlmstedA répondu le 16 février 2025

   Thanks for your feedback, Seth! We're thrilled to hear you had a great experience with our waitress. We appreciate your comments on the food presentation and pricing; we're always looking to improve. Your input helps us elevate our service and offerings. Hope to see you again soon!
   

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7. K

   Karen

   Cleveland 1 commentaire

   5.0

   Y est allé le 13 février 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Food was great. The only thing disappointing was the dinner salad. Very small and lifeless. Definitely needs attention.
   

   BJ's Restaurant & Brewhouse - North OlmstedA répondu le 17 février 2025

   Karen, thanks for the fantastic rating! We're thrilled you enjoyed the food overall. We appreciate your feedback about the dinner salad and will definitely work on enhancing it. Your insights help us improve, and we hope to impress you on your next visit!
   

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8. S

   Scott VIP

   Detroit 15 commentaires

   3.0

   Y est allé le 12 février 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 2
   4. Ambiance 3

   Only concern with our meal was that the server brought our dinner and within 5 min asked if we wanted desert when we had barely started to eat. When we responded no he brought the check immediately which we felt was rude and rushed to leave the restaurant.
   

   BJ's Restaurant & Brewhouse - North OlmstedA répondu le 13 février 2025

   Thanks for your feedback, Scott. We strive for a great dining experience, and we’re sorry to hear you felt rushed. Your comments help us improve our service, and we’ll ensure our team is more attentive to pacing in the future. We hope to see you again soon!
   

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9. B

   Barbara

   Cleveland 1 commentaire

   5.0

   Y est allé le 1 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Food was delicious, beer was flat and they immediately gave us a new one. Gabby was great
   

   BJ's Restaurant & Brewhouse - North OlmstedA répondu le 3 février 2025

   Thanks for the wonderful feedback, Barbara! We're thrilled you enjoyed the food and that Gabby took such great care of you. We appreciate your understanding about the beer and are always here to ensure you have a fantastic experience. Hope to see you again soon!
   

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10. G

    Gregory

    Atlanta3 commentaires

    5.0

    Y est allé le 28 janvier 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    From the time we arrived until the time we left, the experience was very pleasant. Very gracious hosts and waitress. Meal was good.
    

    BJ's Restaurant & Brewhouse - North OlmstedA répondu le 31 janvier 2025

    Gregory, thank you for your wonderful feedback! We're thrilled to hear that you had such a pleasant experience with us. Our team works hard to ensure great service and quality meals, and it’s rewarding to know it showed. We look forward to welcoming you back soon!
    

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