BJ's Restaurant & Brewhouse - Moreno Valley

BJ's Restaurant & Brewhouse - Moreno Valley reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Preshonnaa

   Los Angeles1 review

   1.0

   Dined on April 18, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   This exact location has been my favorite for YEARS, but tonight’s experience was very poor! I suggested this place to my family to celebrate my brother’s birthday and the service was just beyond terrible from just about start to finish.
   

   BJ's Restaurant & Brewhouse - Moreno ValleyResponded on April 21, 2025

   Thank you for sharing your experience Preshonnaa. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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2. S

   Shonna

   Los Angeles2 reviews

   3.0

   Dined on March 29, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Server was the worse. Didn’t listen to my order & when I brought it to her attention she doubled down & stated that the order was correct. She forgot to put in our appetizer order & claimed she wasn’t clear on if we really wanted them. Several other things about her service, just don’t feel like listing them all
   

   BJ's Restaurant & Brewhouse - Moreno ValleyResponded on March 30, 2025

   Thank you for sharing your experience Shonna. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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3. OT

   OpenTable Diner

   Palm Springs1 review

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was great. We had a party of 14 and we were seated as soon as we arrived. There was zero waiting time. The table was set and ready for us to sit. The staff was attentive and accommodating. Our food arrived promptly and in order. Everything flowed very flawlessly. This was our first time there and the food was great! The prices are not too high and very affordable for the quality. We will definitely be returning. Also, we needed to modify the reservation an hour before our meeting time and the gentleman over the phone was very accommodating and informative. They were able to fit us in at no additional waiting time. Overall, it was a great experience.
   

   BJ's Restaurant & Brewhouse - Moreno ValleyResponded on March 25, 2025

   Thanks for the fantastic review! We're thrilled to hear that your experience was seamless and enjoyable. Our team works hard to provide great service, and we're glad it showed. Looking forward to welcoming you back for another memorable meal!
   

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4. OT

   OpenTable Diner

   Los Angeles3 reviews

   1.0

   Dined on March 17, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They overcooked the steak; I ordered it medium, but it came out well done. I was initially told that the double bone pork chop was unavailable, only to later find out that it was indeed available after my entrée had already been served. The waitress provided poor service, and the quality seems to decline when the restaurant is at normal capacity.
   

   BJ's Restaurant & Brewhouse - Moreno ValleyResponded on March 18, 2025

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Moreno Valley restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

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5. J

   Justin VIP

   Chicago26 reviews

   3.0

   Dined on March 12, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food was great! It all started on the right foot. But service was slow. The waitress took way too long to get drinks. Wine glasses were given with beer tulip glasses. Either bar ran out of glasses or neither bartender or waitress didn’t know better. After that, the waitress basically disappeared after our orders were given. Someone else came along after we ate, we decided we wanted a few of the desserts- waited over 20 minutes! They still didn’t come. But the bill did. So we got the manager, had them remove the desserts and paid. It was a poor overall experience.
   

   BJ's Restaurant & Brewhouse - Moreno ValleyResponded on March 13, 2025

   Hi Justin. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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6. OT

   OpenTable Diner

   Palm Springs2 reviews

   2.0

   Dined on March 10, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Our entire table had issues with our food. Some was cold & some was undercooked. When we left I let the manager know we didnt have the best food & all she said was “yeah we’ve been having some trouble in the kitchen”. So they already know there are issues & still automatically charge 18% tip for bad food
   

   BJ's Restaurant & Brewhouse - Moreno ValleyResponded on March 11, 2025

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Moreno Valley restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

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7. E

   Eric

   Los Angeles3 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very busy on a Saturday night. Glad we had the reservation.Server was terrific. Food was very good. It was a birthday celebration so they gave us a free pozookie. An enjoyable evening.
   

   BJ's Restaurant & Brewhouse - Moreno ValleyResponded on March 11, 2025

   Eric, we’re thrilled to hear you had a fantastic birthday celebration with us! It’s great that our team and the food made your evening special. Thank you for sharing your experience, and we hope to celebrate more memorable moments with you in the future!
   

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8. J

   Juliet

   Central Coast48 reviews

   5.0

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came to watch the superbowl and we enjoyed it. Great food and drinks. Great crowd and not so noisy.
   

   BJ's Restaurant & Brewhouse - Moreno ValleyResponded on February 16, 2025

   Juliet, we're thrilled to hear you enjoyed the Super Bowl experience with us! It's fantastic that you loved the food, drinks, and the atmosphere. We can’t wait to welcome you back for more great times!
   

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9. K

   Karri

   Las Vegas1 review

   5.0

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love BJ's and their variety of food!! Great service!
   

   BJ's Restaurant & Brewhouse - Moreno ValleyResponded on February 3, 2025

   Karri, we're thrilled to hear you love BJ's and appreciate our diverse menu! Our team works hard to provide great service, and it's wonderful to know it made a positive impression. We look forward to welcoming you back for more delicious meals!
   

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10. c

    crystal

    Los Angeles1 review

    2.0

    Dined on January 29, 2025

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3

    My steak was supposed to be well done instead I kept getting it back medium rare eventually gave up and left it there
    

    BJ's Restaurant & Brewhouse - Moreno ValleyResponded on February 3, 2025

    Sorry to hear you were disappointed with your meal, Crystal. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
    

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