BJ's Restaurant & Brewhouse - Lubbock

BJ's Restaurant & Brewhouse - Lubbock reviews from people who’ve dined at this restaurant. Based on recent rating.

1. M

   Magdalena VIP

   New York City42 reviews

   5.0

   Dined on April 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food almost made to order, and the server was amazing!
   

   BJ's Restaurant & Brewhouse - LubbockResponded on April 22, 2025

   Thanks for the fantastic review, Magdalena! We're thrilled to hear you enjoyed your meal and received great service. Our team works hard to ensure a memorable experience for our guests, and your feedback means a lot to us! Looking forward to seeing you again soon!
   

   Is this helpful?

2. S

   Sherry

   Amarillo3 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice waitress and no wait for our reservation. Food was good but not real hot.
   

   BJ's Restaurant & Brewhouse - LubbockResponded on April 22, 2025

   Thanks for the great review, Sherry! We're thrilled to hear you enjoyed the service and your meal. We appreciate your feedback about the temperature and will ensure our team is aware to improve your experience next time. Looking forward to seeing you again soon!
   

   Is this helpful?

3. K

   Kim

   Amarillo1 review

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely dinner. We were there for my husbands birthday.
   

   BJ's Restaurant & Brewhouse - LubbockResponded on April 2, 2025

   Thanks for sharing, Kim! We're thrilled to hear you had a lovely dinner celebrating your husband's birthday. It’s always a joy to be part of special moments. We hope to see you both again soon for more memorable experiences!
   

   Is this helpful?

4. L

   LaSonia

   Amarillo1 review

   1.0

   Dined on March 3, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They were 40 min behind on our reservation, the food took too long to come out and when it finally did the meat on the burgers ordered were not cooked all the way. When we told the waitress she had an attitude rolling her eyes and shaking her head at kids! The rest of the time there the waitress kept her nasty attitude as if we had done something to her! After talking to the manager he was understanding and rectified the situation appropriately. Would never go back. The service was not good and the food was a waste.
   

   BJ's Restaurant & Brewhouse - LubbockResponded on March 4, 2025

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Lubbock restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

   Is this helpful?

5. M

   Michael VIP

   Orlando8 reviews

   3.0

   Dined on February 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   I made a reservation for nine people. They put us in a corner booth. Very crowded and uncomfortable.
   

   BJ's Restaurant & Brewhouse - LubbockResponded on February 17, 2025

   Hi Michael. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   Is this helpful?

6. J

   Joy VIP

   Dallas42 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Reliable spot! Good food and good service. This place is always busy so it’s nice to have reservation
   

   BJ's Restaurant & Brewhouse - LubbockResponded on February 17, 2025

   Thanks for the great feedback, Joy! We’re thrilled you enjoyed the food and service. Our team works hard to keep things running smoothly, especially during busy times. We appreciate your support and look forward to welcoming you back soon!
   

   Is this helpful?

7. R

   RANJITH

   Amarillo1 review

   4.0

   Dined on January 4, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   I would definitely recommend it for others to go for lunch/dinner
   

   BJ's Restaurant & Brewhouse - LubbockResponded on January 5, 2025

   Thanks for the recommendation, Ranjith! We're thrilled you enjoyed your experience with us. Your support means a lot, and we look forward to welcoming you back for another lunch or dinner soon!
   

   Is this helpful?

8. L

   L VIP

   Las Vegas5 reviews

   3.0

   Dined on January 1, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Had a reservation, but were seated 20 minutes after the reservation time, even though we arrived early. Nobody at the host counter and people were stacked up when we got there. The waiter was very nice, but needs some additional training. Didn’t clear the salad plates before delivering dinner. Didn’t clear any plates until we stacked them to make room for dessert. Didn’t refill drinks. Food and drink service is always slow at this location. Too bad. Food is good, but sometimes we just don’t have time for 2+ hours for our meal.
   

   BJ's Restaurant & Brewhouse - LubbockResponded on January 3, 2025

   Thank you for sharing your experience. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   Is this helpful?

9. K

   Kelsey

   Amarillo4 reviews

   1.0

   Dined on December 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Made a reservation, waited 20 minutes past our reservation time while staring at a large empty table, only to be told that table was for another large party that wasn’t there yet. Make it make sense
   

   BJ's Restaurant & Brewhouse - LubbockResponded on December 30, 2024

   Kelsey, we apologize for the frustrating experience you had with your reservation. Your feedback is invaluable, and we’re reviewing our processes to prevent this from happening in the future. Thank you for bringing this to our attention; we hope to serve you better next time.
   

   Is this helpful?

10. J

    John

    Dallas7 reviews

    3.0

    Dined on October 18, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    Manager was great, very friendly! Service was meh.
    

    BJ's Restaurant & Brewhouse - LubbockResponded on October 19, 2024

    Thanks for your feedback, John! We're glad to hear you enjoyed the manager's friendliness. We're always looking to improve our service and appreciate your insights. Your comments will help us enhance the experience for everyone.
    

    Is this helpful?