BJ's Restaurant & Brewhouse - Greenwood

BJ's Restaurant & Brewhouse - Greenwood reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. H

   Heather VIP

   Indiana7 reviews

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food was delicious and came out in a timely fashion. Our server was so sweet and very attentive. The food was delicious.
   

   BJ's Restaurant & Brewhouse - GreenwoodResponded on April 27, 2025

   Thanks for the fantastic feedback, Heather! We're thrilled to hear you enjoyed the delicious food and experienced great service. Our team works hard to ensure a wonderful dining experience, and your kind words mean a lot to us! Looking forward to welcoming you back soon!
   

   Is this helpful?

2. B

   Becky

   Indiana1 review

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We got the Parmesan crusted chicken. It was delicious, but not very hot. It was lukewarm at best Everything else was great. Deep dis nachos were excellent.
   

   BJ's Restaurant & Brewhouse - GreenwoodResponded on April 21, 2025

   Becky, thanks for the fantastic feedback! We're thrilled you loved the Parmesan crusted chicken and deep dish nachos. We'll work on ensuring our dishes are served hot. Your input helps us improve, and we hope to see you again soon!
   

   Is this helpful?

3. M

   Mr . VIP

   Indiana112 reviews

   3.0

   Dined on March 26, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Hello, Things were fine with our waiter. However, every time we visit your restaurant, you are always out of food and drink items. If you are out of a name brand of liqueur, why not make an emergency run to the nearness Total Liquor? And why are you always out of food items? Is this a management issue? Delivery? Is everything just frozen? Also, I have never seen a manager on duty, although I noticed that there were three calling cards for your managers at the front desk. I wonder what is going on here at this location. Please do not write back with a please try us again or we are so sorry message; just please fix whatever internally is going on at this location.
   

   BJ's Restaurant & Brewhouse - GreenwoodResponded on March 28, 2025

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurantscom and provide the name your review was posted under and that it is about our Greenwood restaurant. Allow us a few days to get back to you. Thank you.
   

   Is this helpful?

4. s

   sbtanana

   Indiana16 reviews

   5.0

   Dined on March 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Trey is an amazing server! The food was good and served in a timely manner.
   

   BJ's Restaurant & Brewhouse - GreenwoodResponded on March 25, 2025

   Thank you for your kind words! We're thrilled to hear that Trey provided excellent service and that you enjoyed your meal. Your feedback motivates us to keep delivering great experiences. We can't wait to welcome you back soon!
   

   Is this helpful?

5. OT

   OpenTable Diner

   Indiana1 review

   2.0

   Dined on March 15, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Disappointed that they were out of a couple menu items. Ordered fried chicken sandwich , out! Went wit grilled chicken. Didn’t look grilled, no flavor. Appetizers came, no plates , no sauce. Waited about 5 minutes for plates and sauce to arrive after asking a bus boy for help. Appetizer was almost cold at that time. Took a long time to get served. Dessert s were ordered, gal gave me check and said whenever you are ready no hurry before dessert came and 2 more time after dessert was served. Food was ok, chicken had no flavor. Also out of calamari. Disappointed on this visit as I was entertaining guests.
   

   BJ's Restaurant & Brewhouse - GreenwoodResponded on March 17, 2025

   We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   Is this helpful?

6. FL

   FoodLover VIP

   Indiana3 reviews

   2.0

   Dined on March 8, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Food was just ok. With young son so ordered soft drinks which were just soda water as they syrup had run out. Took half our meal to get drinks replaced. When the food arrived not all sides were delivered. Took a long time for our wait staff to come by so we could request the missing sides. Overall just below par experience this time. Love BJs usually.
   

   BJ's Restaurant & Brewhouse - GreenwoodResponded on March 16, 2025

   Sorry to hear you were disappointed with your meal. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

   Is this helpful?

7. H

   Heather

   Indiana1 review

   2.0

   Dined on March 7, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Food and service was average, but expected more for what we paid. Will not be on my list of places to return.
   

   BJ's Restaurant & Brewhouse - GreenwoodResponded on March 9, 2025

   Thank you for sharing your experience Heather. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   Is this helpful?

8. K

   Kaliyah

   Indiana1 review

   1.0

   Dined on March 2, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 2

   Waiter was very nice. However, we had to wait about an hour and a half for our food and when we received our food, everything was cold.
   

   BJ's Restaurant & Brewhouse - GreenwoodResponded on March 3, 2025

   Hi Kaliyah. I am so sorry to hear about the issues with your food. I wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.
   

   Is this helpful?

9. S

   Sam

   Unspecified1 review

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 5

   Arrived at my 9pm reservation and still had to wait about 30 minutes to be sat.
   

   BJ's Restaurant & Brewhouse - GreenwoodResponded on February 17, 2025

   Hi Sam, thanks for sharing your experience. We’re sorry to hear about the wait time during your visit. Your feedback is valuable as we strive to improve our service. We hope to provide a smoother experience next time you join us.
   

   Is this helpful?

10. M

    Martin

    Indiana2 reviews

    5.0

    Dined on February 15, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 3

    Busy day - in our 60s high top table in the aisle close to the entry - not ideal. Great service. All good overall.
    

    BJ's Restaurant & Brewhouse - GreenwoodResponded on February 16, 2025

    Thanks for the feedback, Martin! We're glad you enjoyed the great service despite the busy atmosphere. We appreciate your understanding and will strive to improve your experience in the future. Hope to see you again soon!
    

    Is this helpful?