BJ's Restaurant & Brewhouse - Escondido

Commentaires sur le restaurant BJ's Restaurant & Brewhouse - Escondido de personnes qui y ont mangé. Selon des cotes récentes.

1. S

   Susan VIP

   San Diego28 commentaires

   2.0

   Y est allé il y a 5 jours

   1. Cote globale 2
   2. Nourriture 2
   3. Service 2
   4. Ambiance 3

   Service was very slow, no drink refills, when food arrived, nobody’s food was even warm, it was just such a long wait we didn’t want to send it back and even after we asked to get the check we still were left waiting 20 minutes before he brought the check over, just not a great experience coming from a place I genuinely enjoy
   

   BJ's Restaurant & Brewhouse - EscondidoA répondu il y a 4 jours

   We appreciate the feedback. Thank you for letting us know that our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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2. C

   Carol

   Comté d’Orange21 commentaires

   5.0

   Y est allé le 2 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had an incredible gluten free lunch to celebrate my sister’s birthday. The service was great. I reserved my table through open table. I got a text 10 minutes beforehand confirming my table and then at the time of our reservations , a text that said it was available. The service is great. The food was delicious. They had a separate gluten-free menu. They served a wonderful dessert to celebrate the birthday. I highly recommend BJ’s restaurant. 
   

   BJ's Restaurant & Brewhouse - EscondidoA répondu le 4 avril 2025

   Carol, we're thrilled to hear you had such a fantastic experience celebrating your sister's birthday! It's great to know our gluten-free options and service made your lunch memorable. Thanks for recommending us, and we look forward to welcoming you back for more delicious meals!
   

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3. K

   Kim

   San Diego1 commentaire

   2.0

   Y est allé le 29 mars 2025

   1. Cote globale 2
   2. Nourriture 3
   3. Service 1
   4. Ambiance 3

   Awful service. Took forever to get drinks and then appetizers. Then server went on a break and we had nobody. Every person in our seven party got their food at a different time
   

   BJ's Restaurant & Brewhouse - EscondidoA répondu le 9 avril 2025

   Hi Kim, we sincerely apologize for the experience you had during your visit. We strive for excellent service and clearly fell short. Your feedback is invaluable, and we’re working to address these issues to ensure a better experience in the future. Thank you for sharing your thoughts with us.
   

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4. BC

   BradC VIP

   San Diego3 commentaires

   1.0

   Y est allé le 23 mars 2025

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 3

   Party of 3 arrived 10 minutes before time of reservation. Check in person said we would be seated in about 10 minutes and there was 1 party ahead of us. 17 minutes later I got a text that we would be seated soon and return to the host station. We went to the station and waited an additional 20 minutes until I went up to the host to find out what happened to our table. Her response was mumbled and said we would be seated soon. We ended up waiting about 45 minutes before we were seated.
   

   BJ's Restaurant & Brewhouse - EscondidoA répondu le 25 mars 2025

   Hi Brad, I’m sorry to hear about your experience. We strive for timely service, and it’s clear we fell short during your visit. Your feedback is important, and we’ll address this with our team to improve. Thank you for bringing it to our attention.
   

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5. J

   Jason

   San Diego5 commentaires

   5.0

   Y est allé le 17 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Had an amazing experience at BJ’s Restaurant! From the moment we walked in, the staff was incredibly welcoming, and Jacob went above and beyond to make our visit special. The food and drinks were fantastic—everything came out fresh and flavorful. The service was top-notch, and to top it all off, they surprised my mom with a free Pizookie for her birthday! 🎉 Such a thoughtful touch that made our celebration even sweeter. Huge thanks to Jacob and the team for making it such a memorable night. We’ll definitely be back!
   

   BJ's Restaurant & Brewhouse - EscondidoA répondu le 18 mars 2025

   Thanks for the fantastic review, Jason! We’re thrilled to hear you had an amazing experience and that Jacob made your mom's birthday celebration extra special. It's great to know you enjoyed the food and service. We can’t wait to welcome you back for more delicious moments!
   

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6. c

   cheryl VIP

   San Diego45 commentaires

   4.0

   Y est allé le 16 mars 2025

   1. Cote globale 4
   2. Nourriture 3
   3. Service 5
   4. Ambiance 5

   Service was good and my partner’s ahi salad was decent. I ordered the cherry chipotle salmon. The salmon was over cooked and the “glaze” was a watery liquid with couscous floating in it. It looked like soup. I have had this meal many times before and it never looked or tasted this way. Disappointing
   

   BJ's Restaurant & Brewhouse - EscondidoA répondu le 18 mars 2025

   Thanks for your feedback, Cheryl! We're glad you enjoyed the service and your partner’s salad. We're sorry to hear about your experience with the salmon. Your comments are valuable, and we’ll share them with our kitchen team to ensure improvements. We hope to provide a better experience next time!
   

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7. AB

   AngeloB

   Philadelphie 2 commentaires

   4.0

   Y est allé le 15 mars 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 3

   Waiters were great. Food was good. It was a bit noisy. We were glad that they could accommodate our 11 guests. My fish tacos were very tasty, how very my wife’s flatbread pizza had most of her toppings concentrated in the middle, with few toppings on the ends.
   

   BJ's Restaurant & Brewhouse - EscondidoA répondu le 22 mars 2025

   Thanks for your feedback, Angelo! We're glad to hear you enjoyed the service and your meals. We appreciate your insights about the noise level and the flatbread pizza presentation—we'll share this with our kitchen team to improve. Hope to welcome you and your group back soon!
   

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8. M

   Michelle

   San Diego2 commentaires

   3.0

   Y est allé le 2 mars 2025

   1. Cote globale 3
   2. Nourriture 2
   3. Service 3
   4. Ambiance 4

   Good ambiance for Sunday afternoon, food was just ok, kind of bland. Service was good.
   

   BJ's Restaurant & Brewhouse - EscondidoA répondu le 4 mars 2025

   Thanks for sharing your thoughts, Michelle. We’re glad you enjoyed the ambiance and service, but we’re sorry to hear the food didn’t meet your expectations. We appreciate your feedback and will work to enhance our menu flavors for a better experience next time.
   

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9. OT

   Client d'OpenTable

   Las Vegas1 commentaire

   1.0

   Y est allé le 2 mars 2025

   1. Cote globale 1
   2. Nourriture 5
   3. Service 1
   4. Ambiance 3

   I made a 7:15 and waited over a hour for a table. I checked in on-Time and and four minutes table I received a text message that my table was ready. I proceeded to back to reservation desk and told me standby and they would call my name. I waited 15 minutes and no one called my name, so I asked the person running the reservations and seating, he me that they were busy so I need to be patience. Then he went on seating walk-in before me. I heard him tell a family of four that it would be 20 minutes and I was already waiting for 25 minutes with a reservation. It happened that he lost track and of my reservation was very rude about it instead of being apologetic about it. Poor customer service and Doesn’t know the first rule, that you don’t argue with the customers.
   

   BJ's Restaurant & Brewhouse - EscondidoA répondu le 3 mars 2025

   We completely understand your frustration with the wait you had to endure; our team should have been much more timely and attentive with your meal. Thank you for your feedback. If there is anything else you would like to share with us, please email feedback@bjsrestaurantscom with the name your review was posted under and that it is about our Escondido restaurant. Please allow us a few days to get back to you. Thank you.
   

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10. g

    guygo VIP

    San Diego5 commentaires

    5.0

    Y est allé le 1 mars 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Good as always! Big variety of dishes, everything is fresh and delicious 🤤. Great service, but can be busy evenings and weekends so it gets loud. Love this place!
    

    BJ's Restaurant & Brewhouse - EscondidoA répondu le 2 mars 2025

    Thanks for the awesome review! We're thrilled you enjoy our variety and fresh dishes. We appreciate your understanding of the busy times and are glad our service keeps you coming back. Hope to see you again soon for another delicious experience!
    

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