BJ's Restaurant & Brewhouse - Charlottesville

Le recensioni di BJ's Restaurant & Brewhouse - Charlottesville delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. A

   Amy

   Baltimora2 recensioni

   5.0

   Visitato il giorno 19 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Great place for a group of 6 because they have a broad menu and take reservations. Our waiter was very friendly and made sure we had everything we needed. Food and drinks were delicious!
   

   BJ's Restaurant & Brewhouse - CharlottesvilleRisposta inviata il giorno 21 aprile 2025

   Amy, thank you for the fantastic review! We're thrilled to hear you enjoyed your experience with us and that our team took great care of you. We look forward to welcoming your group again soon for more delicious food and drinks!
   

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2. C

   Colleen

   Richmond4 recensioni

   2.0

   Visitato il giorno 29 marzo 2025

   1. Complessivo 2
   2. Cibo 3
   3. Servizio 2
   4. Atmosfera 3

   I ordered a mojito that came out completely wrong and then our meal came out in two groups, there was at least 5 minutes between the first group of people getting their food and the second group. Lastly we received the incorrect check. Not everyone got a water that we ordered and we were missing silverware.
   

   BJ's Restaurant & Brewhouse - CharlottesvilleRisposta inviata il giorno 2 aprile 2025

   Colleen, we’re truly sorry to hear about your experience. It’s disappointing to know we didn’t meet your expectations. We appreciate your feedback and will address these issues with our team to ensure better service in the future. Thank you for bringing this to our attention.
   

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3. K

   Karli

   Unspecified1 recensione

   5.0

   Visitato il giorno 14 febbraio 2025

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   Last minute reservation on Valentine’s day. Had never been and the food was great, cozy environment. Our server Corey was amazing, super engaging and great recommendations for food and drinks, knows the menu very well. Drinks were refilled without having to ask, very attentive.
   

   BJ's Restaurant & Brewhouse - CharlottesvilleRisposta inviata il giorno 17 febbraio 2025

   Karli, we're thrilled to hear you enjoyed your Valentine's Day experience with us! It's wonderful to know that Corey made such a positive impact with his service and recommendations. We look forward to welcoming you back for another cozy meal soon!
   

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4. B

   Brenna

   Richmond1 recensione

   1.0

   Visitato il giorno 1 febbraio 2025

   1. Complessivo 1
   2. Cibo 2
   3. Servizio 1
   4. Atmosfera 2

   My order was mixed up with my fathers and nothing in either of our meals was correct. Server only came to our table 2 times and took 45 minutes to cash us out.
   

   BJ's Restaurant & Brewhouse - CharlottesvilleRisposta inviata il giorno 3 febbraio 2025

   Thank you for sharing your experience Brenna. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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5. A

   April VIP

   Richmond4 recensioni

   1.0

   Visitato il giorno 22 novembre 2024

   1. Complessivo 1
   2. Cibo 1
   3. Servizio 3
   4. Atmosfera 3

   The food was terrible and the service was slow. Never going back!
   

   BJ's Restaurant & Brewhouse - CharlottesvilleRisposta inviata il giorno 23 novembre 2024

   Thank you for sharing your experience April. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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6. J

   John VIP

   Philadelphia31 recensioni

   2.0

   Visitato il giorno 26 ottobre 2024

   1. Complessivo 2
   2. Cibo 2
   3. Servizio 2
   4. Atmosfera 3

   Our server tried his best to take care of us, but the restaurant was woefully understaffed, and all of our orders came out 15-20 minutes late. The food was mediocre.
   

   BJ's Restaurant & Brewhouse - CharlottesvilleRisposta inviata il giorno 28 ottobre 2024

   Hi John. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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7. A

   Anne VIP

   Richmond11 recensioni

   4.0

   Visitato il giorno 26 ottobre 2024

   1. Complessivo 4
   2. Cibo 3
   3. Servizio 5
   4. Atmosfera 4

   Our waiter was hustling and our order was right. However it took a really long time for the food to come out and all we had was a pizza and a burger. Other patrons were waiting a long time for their food as well. Daughter loved the Pizzokie.
   

   BJ's Restaurant & Brewhouse - CharlottesvilleRisposta inviata il giorno 28 ottobre 2024

   Thank you for your feedback, Anne! We’re glad to hear your order was right and that your daughter enjoyed the Pizzokie. We apologize for the wait and are working to improve our food service timing. Your insights help us enhance the experience for all our guests.
   

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8. L

   Laila VIP

   Washington DC4 recensioni

   3.0

   Visitato il giorno 26 ottobre 2024

   1. Complessivo 3
   2. Cibo 4
   3. Servizio 1
   4. Atmosfera 3

   Our waitress was rude and we were there forever. Anything we asked for she acted like we were the biggest inconvenience ever and she would disappear for long periods of time.
   

   BJ's Restaurant & Brewhouse - CharlottesvilleRisposta inviata il giorno 28 ottobre 2024

   Hi Laila. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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9. J

   Jennifer

   Richmond1 recensione

   3.0

   Visitato il giorno 19 ottobre 2024

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 5
   4. Atmosfera 2

   Gave me the wrong flavor of boneless wings then brought me back the exact same wings but tossed in the correct sauce. That's just not ok especially when I waited an extra 10 minutes for new wings and only half of my wings were new/fresh. I also waited 5 min for a straw for my drink. The waiter was great and really sweet though especially when they were under staffed.
   

   BJ's Restaurant & Brewhouse - CharlottesvilleRisposta inviata il giorno 21 ottobre 2024

   Jennifer, we appreciate your feedback and are sorry to hear about the mix-up with your order and the wait for your drink. We're glad our waiter made a positive impression, but we aim for better overall experiences. Thank you for sharing your thoughts; we’ll work on improving our service.
   

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10. J

    JOHN MICHAEL

    Richmond27 recensioni

    3.0

    Visitato il giorno 29 settembre 2024

    1. Complessivo 3
    2. Cibo 3
    3. Servizio 4
    4. Atmosfera 4

    Our server was great. The restaurant however, had very slick floors which made it difficult to walk in the restaurant. The food was mediocre, and they were out of several items including their Prime Rib. Granted we were late dining; however, it was still very disappointing. Also, skip the Pizookie. They were underbaked and the vanilla ice cream came out mostly melted. It was not enjoyable at all. My wife and I are always willing to give any restaurant the benefit of the doubt, but we do now understand the rating given.
    

    BJ's Restaurant & Brewhouse - CharlottesvilleRisposta inviata il giorno 1 ottobre 2024

    Hi John, thanks for sharing your experience. We're glad to hear you enjoyed the service, but we’re sorry to hear about the issues with the food and the floors. Your feedback is valuable, and we’ll work on improving these areas for a better visit next time.
    

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