BJ's Restaurant & Brewhouse - Cary

BJ's Restaurant & Brewhouse - Cary reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Cheryl

   Raleigh3 reviews

   5.0

   Dined on April 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was good and delivered quickly and hot. The server was friendly and kept our drinks full. Overall a great dining experience.
   

   BJ's Restaurant & Brewhouse - CaryResponded on April 25, 2025

   Cheryl, we’re thrilled to hear you enjoyed your dining experience! Our team works hard to ensure great food and service, and it's wonderful to know it made an impact. Thanks for taking the time to share your feedback!
   

   Is this helpful?

2. N

   Natalie VIP

   Raleigh13 reviews

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Not what I remembered at all-hadn’t been in years and was looking forward to returning. Food was very disappointing. Fries came out cold, no ketchup. Asked for extra dipping sauce for wings but never got it. Server not super friendly and seemed too busy to properly assist us. Didn’t get water refills. Didn’t see manager until we exited. Won’t be back.
   

   BJ's Restaurant & Brewhouse - CaryResponded on April 21, 2025

   Sorry, Natalie. Sounds like we fell short of our usual high standards for quality. We never want to disappoint our guests! I invite you to follow up with us by writing to feedback@bjsrestaurantscom. We'd appreciate any additional feedback you can give about the food that disappointed you. We'll share any feedback you can provide with the appropriate team members so we can stay on top of our game. Please include the name your review was posted under and that it is about our Cary restaurant.
   

   Is this helpful?

3. R

   Ron

   Raleigh3 reviews

   3.0

   Dined on April 19, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   The service was fine, but my prime rib was the worst I've ever eaten. My wife had the same and her steak was no better than mine. My daughter's ribeye was also a disappointment. My son had the southwest salad and indicated it didn't seem to be like other southwest salads he's had elsewhere. He described the dressing as "watered down". I suggest you stick with the burgers and fries should you decide to eat here.
   

   BJ's Restaurant & Brewhouse - CaryResponded on April 22, 2025

   Ron, thank you for your feedback. We’re glad to hear you found the service satisfactory, but we sincerely apologize for the disappointing experience with your meals. Your comments about the prime rib and salad are invaluable, and we’ll address them with our kitchen team to improve.
   

   Is this helpful?

4. D

   David VIP

   Raleigh1 review

   5.0

   Dined on March 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and value/ anything on the menue is great! Love the prime rib, steaks and ribs! Pizza is outstanding too, we had that last night and there huge burger! It is my wife and I's favorate place to go. It was her birthday and her choice of anywhere to go, and this was her pick. So what does that say? LOL Outstanding! Thanks Dave and Jane Carroll
   

   BJ's Restaurant & Brewhouse - CaryResponded on April 2, 2025

   David, we’re thrilled to hear that you and Jane had a fantastic birthday celebration with us! It means a lot to know our menu items, especially the prime rib and pizza, made your visit special. We look forward to welcoming you back for more great meals!
   

   Is this helpful?

5. L

   Laura

   Western NC2 reviews

   5.0

   Dined on March 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, amazing service, will return!! Aka for Hyynas - he’s fabulous!!!
   

   BJ's Restaurant & Brewhouse - CaryResponded on March 28, 2025

   Thanks for the fantastic review, Laura! We're thrilled you enjoyed the food and service. Hyynas truly is fabulous, and we'll be sure to pass along your compliments. Can't wait to welcome you back!
   

   Is this helpful?

6. OT

   OpenTable Diner

   New York City1 review

   5.0

   Dined on March 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service is excellent. Staff is attentive and friendly. Menu certainly has something for everyone. Of course, leave room for a pizookie.
   

   BJ's Restaurant & Brewhouse - CaryResponded on March 15, 2025

   Thank you! We're thrilled to hear you enjoyed our attentive service and diverse menu. And yes, the pizookie is a must—glad you saved room for it! We look forward to welcoming you back for another great experience.
   

   Is this helpful?

7. OT

   OpenTable Diner

   Washington DC5 reviews

   2.0

   Dined on March 7, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   It took a long time to get food. We were there for an hour before we got entrees. we ordered fruit they were never got. no one asked if we wanted drink refills. one of us ordered a 2nd beer and it took way too long. I ordered the bacon brisket Burger and the bacon was barely cooked and there was almost no brisket on it and there was way too much bbq sauce. It was disappointing because we have had many great meals there.
   

   BJ's Restaurant & Brewhouse - CaryResponded on March 9, 2025

   Sorry to hear you were disappointed with your meal. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

   Is this helpful?

8. L

   Lurleen VIP

   Philadelphia10 reviews

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   While our server was friendly, We waited too long for her to approach our table. She didn’t seem to know how to work the ordering tablet resulting in our appetizers arriving and half eaten before our drinks even arrived. My son never got his water. His entree was missing his chicken. She made it right by not charging him but by that time we just wanted to get out of there. I wanted to try their pkzookie but couldn’t risk missing our movie time waiting on the server
   

   BJ's Restaurant & Brewhouse - CaryResponded on February 17, 2025

   Hi Lurleen. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   Is this helpful?

9. T

   Troy

   Raleigh1 review

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   Me and my girlfriend went for a nice valentines dinner. We ordered two sirloin steaks and some sides. Her steak was extremely raw while mine was burnt and had no seasoning. Pretty disappointed considering the hour and half drive to get there. Wouldn’t really recommend..
   

   BJ's Restaurant & Brewhouse - CaryResponded on February 16, 2025

   Troy, we’re sorry to hear about your experience on Valentine’s Day. We strive for quality and appreciate your feedback on the steaks. Your input helps us improve, and we’ll address this with our kitchen team. We hope you’ll consider giving us another chance in the future.
   

   Is this helpful?

10. S

    Som

    Indiana3 reviews

    3.0

    Dined on February 15, 2025

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 5

    Despite having a reservation we had to wait. The steak I ordered was overcooked and the waitress never checked back to see if the food was ok.
    

    BJ's Restaurant & Brewhouse - CaryResponded on February 16, 2025

    Som, we appreciate your feedback and apologize for the wait and the steak not meeting expectations. Your experience is important to us, and we'll address these issues with our team to enhance our service. Thank you for bringing this to our attention.
    

    Is this helpful?