BJ's Restaurant & Brewhouse - Avon

BJ's Restaurant & Brewhouse - Avon reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. I

   Ivetta

   Indiana14 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   We got the entree before the starter. The entree was cold and was missing the mandarin glaze and bacon jam. Sent it back. When the salad and chili finally came out, the chili was cold. The taste of the food is still good but overall I see this place going downhill. I used to love coming here but the last three visits, not so much.
   

   Is this helpful?

2. b

   brenda

   Indiana9 reviews

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Slow service. Food didn’t come out right after two tries. One person in our group never received the right item. We had to share our food so she would have lunch. We couldn’t wait another hour for a third try. Manager never approached or seemed to care. They were not busy. Server said she had turned the order in wrong each time. It was not a difficult order. A burger.
   

   BJ's Restaurant & Brewhouse - AvonResponded on April 21, 2025

   We completely understand your frustration with the wait you had to endure; our team should have been much more timely and attentive with your meal. Thank you for your feedback. If there is anything else you would like to share with us, please email feedback@bjsrestaurantscom with the name your review was posted under and that it is about our Cary restaurant. Please allow us a few days to get back to you. Thank you.
   

   Is this helpful?

3. L

   Lark VIP

   Indiana3 reviews

   3.0

   Dined on April 18, 2025

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 5

   When I arrived and told the host I had a reservation I was told I was checked in but it was going to be 30-45 min wait. I was very frustrated and asked what the point of the reservation was. He stated that he had a a lot of walk-in’s he had to seat. Not cool. First time I experienced this when using Round Table to make reservations.
   

   BJ's Restaurant & Brewhouse - AvonResponded on April 21, 2025

   Lark, we appreciate your feedback and understand your frustration. Reservations should enhance your experience, not complicate it. We’re reviewing our seating process to ensure better service in the future. Thank you for bringing this to our attention; your input helps us improve.
   

   Is this helpful?

4. C

   Crystal

   Indiana2 reviews

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was great especially for a Friday night and waiting on all of my party to arrive
   

   BJ's Restaurant & Brewhouse - AvonResponded 6 days ago

   Thanks, Crystal! We're thrilled to hear you had a great experience with us on a busy Friday night. Our team works hard to ensure everyone feels welcomed, and we appreciate your kind words! Looking forward to seeing you and your party again soon.
   

   Is this helpful?

5. OT

   OpenTable Diner

   Indiana2 reviews

   1.0

   Dined on March 8, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Bland food, mediocre service, and very overpriced.
   

   BJ's Restaurant & Brewhouse - AvonResponded on March 10, 2025

   We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   Is this helpful?

6. F

   Flasher VIP

   Indiana30 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server Megan was amazing. So sweet and helpful throughout our dinner. Strawberry margarita is really tasty!
   

   BJ's Restaurant & Brewhouse - AvonResponded on March 10, 2025

   We’re thrilled to hear you had such a great experience! Megan is indeed a rockstar, and we're glad you enjoyed the strawberry margarita. We look forward to welcoming you back for more delicious moments!
   

   Is this helpful?

7. A

   Amber

   Indiana5 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was great and the food was delicious. The only small suggestion I would make is to reconsider having the hostess yell out names for seating. This particular night, the hostess was very loud.
   

   BJ's Restaurant & Brewhouse - AvonResponded on March 3, 2025

   Amber, thank you for the fantastic review! We're thrilled you enjoyed the service and food. We appreciate your feedback about the hostess and will certainly take it into consideration for a more enjoyable experience. Hope to see you again soon!
   

   Is this helpful?

8. S

   Stephen

   Indiana11 reviews

   4.0

   Dined on February 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Although they were pretty busy with people waiting for tables, we were seated immediately as we had reservations. Service was very good, food was plentiful and delicious. It was noisy but that's understandable since the place was so full on a Saturday night. No complaints. App made it easy to review and pay our bill when we were ready to leave.
   

   BJ's Restaurant & Brewhouse - AvonResponded on February 24, 2025

   Thank you for the great feedback, Stephen! We're thrilled to hear that your experience was enjoyable despite the weekend buzz. It’s wonderful to know that our reservations and app made your visit smoother. We hope to see you again soon for another delicious meal!
   

   Is this helpful?

9. R

   Ryan

   Indiana2 reviews

   3.0

   Dined on February 22, 2025

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   It didn't seem to matter that we had a reservation. They just put us in the queue and we waited 40 minutes like everyone else.
   

   BJ's Restaurant & Brewhouse - AvonResponded on February 24, 2025

   Ryan, we appreciate your feedback and apologize for the wait despite your reservation. We strive to improve our service and will address this issue with our team. Thank you for sharing your experience, and we hope to provide a better visit next time.
   

   Is this helpful?

10. J

    Jarod

    Indiana10 reviews

    5.0

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Quick seating, great service and food was delicious!
    

    BJ's Restaurant & Brewhouse - AvonResponded on February 17, 2025

    Thanks for the fantastic review, Jarod! We're thrilled to hear you enjoyed the quick seating, great service, and delicious food. Your feedback motivates our team to keep delivering excellent experiences. We can't wait to welcome you back soon!
    

    Is this helpful?