BJ's Restaurant & Brewhouse - Allen

BJ's Restaurant & Brewhouse - Allen​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. M

   Mahmud VIP

   ダラス・フォートワース評価・口コミ (417)

   4.0

   2025年4月23日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 4
   4. 雰囲気 3

   BJ's is consistently good. The clam chowder was thick and delicious with a generous amount of clams. Our party of 4 enjoyed their entrees. The country fried chicken and chicken parmesan entrees were excellent. The Strawberry Fields Salad is superb with the BJ's handcrafted root beer glazed chicken strips. The Classic Cheeseburger was scrumptious and one of the best burgers I've had at similar restaurants. As always, the mini pizookies were sinfully delicous. Our server Marcelo? proved friendly service throughout our meal.
   

   BJ's Restaurant & Brewhouse - Allen2025年4月25日に返信済み

   Mahmud, thanks for your fantastic review! We're thrilled to hear you enjoyed the clam chowder and our entrees, especially the Classic Cheeseburger and mini pizookies. It’s great to know Marcelo provided friendly service. We can’t wait to welcome you back for more delicious meals!
   

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2. V

   Vijaya

   ダラス・フォートワース評価・口コミ (1)

   4.0

   2025年2月23日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 4
   4. 雰囲気 4

   Overall it was good experience at the Restaurant. My daughter enjoyed her birthday party
   

   BJ's Restaurant & Brewhouse - Allen2025年2月24日に返信済み

   Thanks for sharing your experience, Vijaya! We're thrilled to hear your daughter enjoyed her birthday party with us. We always strive to make special occasions memorable. If there's anything we can do to make your next visit even better, please let us know!
   

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3. V

   Viren VIP

   ダラス・フォートワース評価・口コミ (2)

   5.0

   2025年2月15日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   Our waitress was absolutely awesome!! Despite Valentine’s Day, we had reservations, wait was minimal.
   

   BJ's Restaurant & Brewhouse - Allen2025年2月16日に返信済み

   Thanks for the fantastic feedback, Viren! We're thrilled to hear that our waitress made your Valentine's Day special and that your experience was smooth. We appreciate your support and look forward to welcoming you back soon!
   

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4. B

   Bryce

   フェニックス・アリゾナ州評価・口コミ (3)

   4.0

   2025年1月19日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 2
   4. 雰囲気 5

   Normally BJ’s is great, but the service was incredibly and unnecessarily slow. Our server didn’t appear to be well trained.
   

   BJ's Restaurant & Brewhouse - Allen2025年1月28日に返信済み

   Thanks for your feedback, Bryce. We're glad you enjoy BJ’s, but we apologize for the slow service and any training issues you noticed. Your experience is important to us, and we’ll address this with our team to ensure better service in the future. We appreciate your understanding!
   

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5. A

   Andrea

   ヒューストン評価・口コミ (1)

   2.0

   2024年11月27日にご来店

   1. 総合評価 2
   2. 料理 3
   3. サービス 2
   4. 雰囲気 1

   Not worth a 30+ minute drive. We love BJ’s Brewhouse but we will not go to the Allen location again. Service was very slow and there were a lot of empty tables so it wasn’t a busy night in the kitchen at all. First the waiter offered fried pickles as an app, we ordered them along with fried mozzarella sticks- and he returned 10 minutes later to say they actually don’t have fried pickles anymore. Then when we placed our food order… we didn’t find out that the tomato bisque soup was not available until another 15 minutes after he left with our order. The waiter was not attentive as we had empty cups that we had to ask for him to refill even tho he walked by and could see the empty glasses. We went for my son’s birthday because he wanted the pizzookie so I guess it was good they at least had that available.
   

   BJ's Restaurant & Brewhouse - Allen2024年11月28日に返信済み

   Thank you for sharing your experience Andrea. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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6. B

   Bert

   ダラス・フォートワース評価・口コミ (2)

   5.0

   2024年11月27日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   I have eaten there many times and all the food is good.
   

   BJ's Restaurant & Brewhouse - Allen2024年11月29日に返信済み

   Thanks, Bert! We're thrilled to hear you've enjoyed our food consistently. Your support means a lot to us, and we can't wait to welcome you back for more delicious meals!
   

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7. T

   Team VIP

   ダラス・フォートワース評価・口コミ (19)

   2.0

   2024年11月16日にご来店

   1. 総合評価 2
   2. 料理 4
   3. サービス 2
   4. 雰囲気 1

   We will not be dining at this location again. We made reservations via Open Table for the points accumulation and the hostess canceled it instead of checking us in. So we had to contact Open Table to get our points. Thank you Open Table for fixing that. The hostess had terrible ‘bedside manner’ and did not communicate with another hostess effectively to seat us when we specifically asked for a booth. The volume of customers was low. The secondary hostess sat us and we asked if she could ask the manager to turn the AC as it was freezing and the hostess said they do not have control of the AC. We stated it didn’t hurt to ask. She was dismissive. Our waiter was nice enough and personable but his time management was off. Dirty silverware, asked for clean sets, took forever to get the new sets after our food arrived we had to flag down a gentlemen who was bringing food out for other tables. Our waiter finally brought the silverware and it was fine. Never asked how the food was, and it was actually very good. Went the the rest room and the hostess with no ‘bedside manner’ was in the bathroom on her phone while ‘cleaning’ it up and was complaining about work. After we left I checked my phone and noticed the reservation was canceled and per the instructions I was to call the restaurant to have it corrected. When I called the hostess asked who was calling. I asked for the manager on duty and my name was of no concern for her to ask 3 times. I’m already irritated I’m having to waste time making a call for getting Open Table points. After being on hold for an extended time, the hostess got on the phone and said, ‘she’s too busy to talk to you we are in rush hour’. Wow. Asked for the managers name and left it at that. The food was very good, the one drink ordered was more expensive than a singular appetizer. Our waiter was nice enough but lacked experience of time management but did serve us well and was left a 20% tip. Will not return.
   

   BJ's Restaurant & Brewhouse - Allen2024年11月21日に返信済み

   We never want to let our guests down, and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at feedback@bjsrestaurants ,com. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Allen restaurant.
   

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8. M

   Marie

   ラインラント＝プファルツ州評価・口コミ (1)

   3.0

   2024年9月28日にご来店

   1. 総合評価 3
   2. 料理 5
   3. サービス 1
   4. 雰囲気 3

   Great food, but bad managed. We made a reservation for six pm. But when we got there they told us that it doesn’t matter and we still would need to enter the waitlist. So even with reservations we had to wait 25 min and people without reservations were served earlier because they entered the waitlist earlier. Why do you let people make reservations days ahead of time when they clearly don’t matter at all?
   

   BJ's Restaurant & Brewhouse - Allen2024年10月1日に返信済み

   Marie, thank you for your feedback. We're glad you enjoyed the food, but we apologize for the reservation confusion. We're actively working to improve our management system to ensure a smoother experience for all our guests. Your input is invaluable as we strive to enhance our service.
   

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9. L

   Lavanya

   ダラス・フォートワース評価・口コミ (2)

   5.0

   2024年9月26日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Lot of vegetarian options. We all loved every thing.
   

   BJ's Restaurant & Brewhouse - Allen2024年9月30日に返信済み

   Thanks for your fantastic review, Lavanya! We're thrilled to hear you and your group enjoyed our vegetarian options. Your feedback motivates us to keep offering delicious choices for everyone. Looking forward to your next visit!
   

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10. J

    Jitesh VIP

    ダラス・フォートワース評価・口コミ (6)

    1.0

    2024年9月1日にご来店

    1. 総合評価 1
    2. 料理 2
    3. サービス 2
    4. 雰囲気 3

    Reserved table for birthday dinner, they arranged table after 25 minutes of wait time! Poor service, below average food quality. It was bitter experience for such a good occasion, not going here again ever.
    

    BJ's Restaurant & Brewhouse - Allen2024年9月2日に返信済み

    We never want to let our guests down, and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Allen restaurant.
    

    この情報は役に立ちましたか？