Bistro Casanova

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1. LF

   LoriF

   Portland

   2 reviews

   2.0

   2 reviews

   Dined 5 days ago

   overall2food3service3ambience1

   I made a reservation for a group of 5 several days ahead. We arrived on time and were seated at a table for 4, which was confusing, crowded and uncomfortable. I asked for a table for 5, which I reserved. No accommodation and no real explanation. We had an event to attend that evening, otherwise we might have just waited for another table. The seating experience and lack of apology or any real explanation killed the dinner. Our server was good. Our food was fine, not great, not bad. Drinks were big & reasonably priced, average in quality/flavor. We won’t be back.

   Bistro CasanovaResponded 3 days agoI apologize for the inconvenience you reported and I just changed the availability settings of some of the tables in our Reservation sysytem. The table you had dinner on is now available to be reserved only for parties of a maximum of 4 guests, not 5, as it was since when we opened 14 years ago. Thank for sharing your experience. It helps us to get better. I am glad you enjoyed our food and our server.

   Report
2. K

   Kailuagal

   Hawaii

   50 reviews

   vip
   4.0

   50 reviews

   Dined on March 22, 2023

   overall4food5service5ambience5

   Dining at Bistro Casanova is constantly good; ambiance, service, food. In interest of cleanliness, would appreciate toilet seat covers in bathrooms.

   Report
3. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on March 22, 2023

   overall5food5service5ambience5

   Jessie was awesome! Incredible food. My go to Italian restaurant in Kahului.

   Report
4. HL

   HenryL

   Hawaii

   1 review

   5.0

   1 review

   Dined on March 22, 2023

   overall5food5service5ambience5

   Always a wonderful experience with fast service and super friendly staff. Great food! Always something new and different

   Bistro CasanovaResponded 7 days agoThank you for your kind words! It is our fun to produce different offerings on a weekly basis. It enlarges our boundaries and it gets every member of our staff excited. We'll see you soon for some other adventures in culinary voyages.

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5. OT

   OpenTable Diner

   Hawaii

   1 review

   4.0

   1 review

   Dined on March 21, 2023

   overall4food5service5ambience5

   We’ve never come on a Monday… service was quick - it wasn’t as busy as when we went on saturdays my friends & I go there once or twice a month just to have drinks & food We had a good time & our waitress Tia was awesome

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6. R

   Resident

   Hawaii

   3 reviews

   4.0

   3 reviews

   Dined on March 18, 2023

   overall4food4service3ambience5

   Made reservations for 4 people, we only received 3 waters and 2 menus and 2 Silverware. We had to request for additional water and more silverware. Overall food was delicious, enjoyed outdoor seating.

   Report
7. OT

   OpenTable Diner

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined on March 14, 2023

   overall5food5service5ambience5

   Beverages and food were amazing our server was very friendly and knowledgeable

   Bistro CasanovaResponded on March 19, 2023Thank you. Your comments are our best reward.

   Report
8. GS

   GailS

   Hawaii

   4 reviews

   5.0

   4 reviews

   Dined on March 14, 2023

   overall5food5service5ambience5

   Our waitress Lyric was awesome! Loved the ahi tempura!

   Bistro CasanovaResponded on March 19, 2023Thank you! Lyric will know that her talents have been appreciated.

   Report
9. MF

   MadFoodie

   New York Area

   31 reviews

   vip
   1.0

   31 reviews

   Dined on March 12, 2023

   overall1food1service2ambience2

   Two of us had capellini checca. It was dry and stuck together in a clump. No sauce or flavor. For a dish with garlic and capers- it had NOT ONE SINGLE CAPER- it should have had lots of flavor. The tomatoes were so unripe that they were not even remotely red-most white and hard, the parts you generally throw out- even though cooked. The chicken was inedible- looked like pieces that were what should have been thrown out from another dish. Absolutely terrible. Nice waiter but too slow and distracted.

   Bistro CasanovaResponded on March 19, 2023I am amazed by your review. The Capellini Checca is one of our staple, always appreciated by regulars who often order it without even reading the menu. That's what they want...Something went terribly wrong and your comments help us to make dure that it does not happen again.

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10. P

    Pedro

    Central Coast

    1 review

    5.0

    1 review

    Dined on March 9, 2023

    overall5food5service5ambience5

    Wonderful relaxed atmosphere with reasonable prices and great food and service.

    Bistro CasanovaResponded on March 19, 2023Thank you! nice words. Very appreciated.

    Report
11. E

    Edie

    Orange County

    1 review

    vip
    4.0

    1 review

    Dined on March 9, 2023

    overall4food3service4ambience4

    We had a great server but one of our dishes was not of good quality. The lobster was old and smelly. We informed our server to let the kitchen know not to serve anyone else the same dish. He wanted to compensate us with desserts but we politely declined as we were not looking for credit. We just wanted to let them know the issue so no one else could get sick. We are frequent patrons. Things like this happen… We will be back again. Aloha!

    Bistro CasanovaResponded on March 19, 2023I appreciate that you took the time to inform us of the issue you encountered. you help us to prevent it to happen again. Arrivederci at Bistro Casanova.

    Report
12. C

    Christie

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on March 7, 2023

    overall5food5service5ambience5

    Bistro Casanova never disappoints. I’ve eaten here many times, often for special occasions, celebrations, or during the holiday season. What I love about Bistro Casanova is the casual and comfortable dining atmosphere, with a choice of indoor or outdoor seating. The menu offers a variety of healthy salads, and the entree selections, be they meat, fish, or vegetarian, are filling and satisfying. This is my go-to place when looking for a delicious meal and an always enjoyable experience.

    Bistro CasanovaResponded on March 19, 2023I am very grateful for your detailed review of your experience at Bistro Casanova and for your patronage. Grazie.

    Report
13. OT

    OpenTable Diner

    Hawaii

    6 reviews

    3.0

    6 reviews

    Dined on March 3, 2023

    overall3food3service3ambience3

    Food average and overpriced.

    Report
14. K

    Kailuagal

    Hawaii

    51 reviews

    vip
    5.0

    51 reviews

    Dined on February 23, 2023

    overall5food4service5ambience5

    My friends and I continue to return to Bistro Casanova, as we enjoy the menu and ambiance. The staff continues to be friendly and helpful. I usually enjoy the calamari, but found a recent batch to be too salty. Otherwise, it was tasty and lightly battered. Again, I wish to request paper toilet seat covers in the bathrooms.

    Report
15. M

    Mike

    New England

    1 review

    5.0

    1 review

    Dined on February 23, 2023

    overall5food5service4ambience4

    Good bang for the buck! Bistro Casanova was our last stop before the Maui airport and provided a fantastic end to our trip. We had the paella; it was reasonably priced and fed two as advertised. The rice and vegetables were delicious and the proteins were perfectly cooked. I’m not a big drinker, but the happy hour prices were good and my wife was happy with the size and potency of her margarita. We were near the kitchen, so we saw a lot of the employees interacting with one another. The staff seemed to be enjoying their work and that positive vibe carried over to the customer service. The free tiramisu in exchange for a peek at our same-day boarding passes was a nice touch!

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16. MF

    MargieF

    San Francisco

    3 reviews

    3.0

    3 reviews

    Dined on February 19, 2023

    overall3food2service2ambience1

    Service...our server was very polite and professional. The most important task was to remember to order the kids meals. Parent's dinner came out first and he admitted he forgot and apologized. Setting....very run down, bathroom toilet was a solid 1980s brown colored. Flooring was extremely old and falling apart Food...I've had better Italian food. Spaghetti was full of ground beef, less sauce. Ravioli were good and CIOPPINO was decent (broth). seafood in the cioppino was perfect (Tuna, clams, Mussels, lobster, shrimp.

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17. RW

    RickW

    1 review

    5.0

    1 review

    Dined on February 16, 2023

    overall5food5service5ambience5

    Very quick and efficient operation- normally food this good takes longer to be served to your table but we thought this was surprisingly fast. It is expensive, but for 7 days in Maui, we found this to be the best restaurant. Definitely the best in Kahului.

    Bistro CasanovaResponded on February 20, 2023Thank you for taking the time to share your appreciation for your experience at Bistro Casanova. Your words are our best reward.

    Report
18. RD

    RichardD

    1 review

    1.0

    1 review

    Dined on February 16, 2023

    overall1food1service1ambience1

    Had a reservation for 4:45 but couldn’t order till 5. Wanted to sit at the bar for happy hour and have a drink until our reservation but was made too sit at our table. How does a bar not have rum for drinks in Maui!! Lol.. Told our server my girl couldn’t have anything spicy and the fish brought was super spicy and raw.. Actually all the seafood was under cooked! Asked for the fish that was raw too be cooked just a bit linger and the girl had a smart answer back saying you mean burnt! I said no just be cooked not raw! Terrible service!

    Bistro CasanovaResponded on February 23, 2023What a perfect example of a bad effort to be funny! I apologize for the smart reply to your legitimate request. By default, we cook our fresh fish rare/medium rare. But you deserve much better in acknowledgement of your needs. We do accept reservation as early as 4:45 for Happy Hours. The full menu is available only at 5pm. We do offer five different varieties of rum. Not Malibu Rum, as you requested. Yet. Stay tuned, it will be added to our selection. My apologies for your disappointments.

    Report
19. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on February 15, 2023

    overall3food5service5ambience2

    Food was excellent but for the price the restaurant should be nicer and higher end.

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20. OT

    OpenTable Diner

    Hawaii

    1 review

    5.0

    1 review

    Dined on February 15, 2023

    overall5food5service4ambience5

    Everything was good. Just had one server for the night. But overall was excellent.

    Report
21. JB

    JeffreyB

    Phoenix

    16 reviews

    vip
    4.0

    16 reviews

    Dined on February 14, 2023

    overall4food5service5ambience2

    Don’t let the look fool you. Was skeptical when we first arrived, but was pleasantly surprised by exceptional food. Does not visually appear to be a high end restaurant. Dining area looked like a Red Lobster. Enter the restaurant right into the bar area. Outside dining looked like a table in someone’s backyard. But shizaam, the food was excellent and our waitress was exceptional. I’d highly recommend the Paella, their signature dish. Lots of seafood, chicken & sausage. Was very very good.

    Bistro CasanovaResponded on February 16, 2023Thank you for your kind words. The remarks "Dining area looked like a Red Lobster" is a dagger in my heart, thou, as i never saw a Red Lobster with original paintings by renown (and very well represented in top art galleries) Italian artists on the wall, custom made fountains fixture, hand blown lamps shades etc etc....Glad you enjoyed the food and the service...We hope to see you soon back at Bistro Casanova.

    Report
22. OT

    OpenTable Diner

    Phoenix

    2 reviews

    4.0

    2 reviews

    Dined on February 12, 2023

    overall4food5service5ambience5

    Everything was great with our server Jessica. Just that the kitchen was noticeably understaffed . The table beside us of 7, had 2 meals come out at a time. No one started eating until everyone was served and 45-60 minutes must have elapsed. If that had been our experience, I would not have been happy.

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23. SD

    SuzanneD

    Naples

    22 reviews

    vip
    2.0

    22 reviews

    Dined on February 12, 2023

    overall2food2service2ambience1

    We went here before a late flight because it was close to the airport. We read the mixed reviews but we’re hopeful. We were very disappointed in every way. The bar in the front of the restaurant was noisy (it was happy hour). We were seated in the quieter part of the restaurant but our experience went downhill from there. Our waiter wasn’t helpful at all and bordered on surly. He didn’t explain the menu at all, even when we asked for clarification of the “tapas” menu. We ordered an appetizer and our mains and were surprised when everything came together. We noticed that all the tables received all their food at once. One table was so loaded with dishes they could hardly fit everything on the table. The caprese salad was tasteless and the lettuce on the plate was mostly bad. I would have given the food one star based on the Alfredo I ordered, however my husband’s bolonaise was actually quite tasty. There is no ambience at all, dark and dingy. I would not recommend this place at all, although it was very busy.

    Report
24. D

    Debs

    Hawaii

    4 reviews

    2.0

    4 reviews

    Dined on February 11, 2023

    overall2food2service2ambience2

    Disappointed! Not as I remember. Food was over priced and not very tasty. I had the Ravioli, it was so plain, Costco's was way better. Should have just eat french fries.☹️

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25. OT

    OpenTable Diner

    Seattle

    15 reviews

    vip
    5.0

    15 reviews

    Dined on February 9, 2023

    overall5food5service5ambience2

    An excellent value and excellent food highly recommended it’s not in the most beautiful location and the interior could use a little updating but look past that and you find really good food good service, and a good value I’m going to be craving the carbonara now for months!

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26. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 9, 2023

    overall5food5service5ambience5

    Great food, great mojitos !

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27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 8, 2023

    overall5food5service5ambience4

    Super nice people providing great service and great food. Definitely worth a visit, we will be back

    Report
28. s

    sydk

    Hawaii

    14 reviews

    5.0

    14 reviews

    Dined on February 6, 2023

    overall5food4service5ambience5

    Service provided by the host, waitress, and wait help was excellent from beginning to end….quick, friendly, professional. The main course was hot and tasty, might have been too small of a portion or it could be that I just eat too much 😃 The dessert was good…coffee could have been hotter and stronger. Overall, everyone was happy with their meal and service…we normally patronize the establishment once every other month.

    Report
29. CJ

    CarolynJ

    Anchorage

    7 reviews

    4.0

    7 reviews

    Dined on February 5, 2023

    overall4food4service4ambience3

    We were able to be seated early, drinks and food were very good. Service was excellent. Will be back but will choose indoor seating for next trip.

    Report
30. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 4, 2023

    overall5food5service5ambience5

    If I can't decide, my "goto" is either, "Linguine Alle Vongole" or "Bigoli Neri Al Salmone." NOTE: The "Bigoli Neri Al Salmone" is "heavy" (makes me full fast). Both dishes are excellent. Because of this kind of Italian Cuisine, I've added, a trip to Italy to my bucket list.

    Bistro CasanovaResponded on February 7, 2023this is one of the nicest review I did read! Thanks! Let me know when you finally decide to fulfill your dream to travel to Italy. I can certainly gibe you great hints of where to eat and what...

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31. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on February 4, 2023

    overall4food5service5ambience5

    I’ll ask for outside seating next time - all was good except a little to loud inside- It is impart my ear problem so no worries! Thank you for a great meal/ time!

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32. OT

    OpenTable Diner

    Hawaii

    1 review

    4.0

    1 review

    Dined on February 4, 2023

    overall4food4service4ambience4

    Bon Voyage, Sending a colleague off. Very pleasant happy hour.

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33. NC

    NoelC

    Vancouver

    5 reviews

    4.0

    5 reviews

    Dined on January 31, 2023

    overall4food5service5ambience4

    as always, an excellent dinner and great service,, thank you!

    Bistro CasanovaResponded on February 4, 2023Than you for taking the time to share your appreciation and for your patronage!

    Report
34. ML

    MauiLibby

    Hawaii

    225 reviews

    vip
    5.0

    225 reviews

    Dined on January 29, 2023

    overall5food5service5ambience5

    It was a special night when we went to our Kahului favorite restaurant, Bistro Casanova. We were so happy that our favorite dishes and wait staff were all still there… we had not been to the restaurant in two years following the Covid outbreak. Sol was our server and did a great job of getting us everything we wanted. The new Makai seafood dish was indeed big enough to share as mentioned in the menu, and that plus our calamari pupus and the delicious tiramissou dessert made it a fine evening indeed. Glad you re still a top notch restaurant. A hui hou!

    Bistro CasanovaResponded on January 31, 2023Thank you for sharing your appreciation for your favorite Restaurant. We are very glad to have you back and we count to see you often to taste more of our specialties.

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35. M

    Mmmm

    Hawaii

    17 reviews

    2.0

    17 reviews

    Dined on January 28, 2023

    overall2food1service3ambience3

    Only thing that was ok, was the service. My husbands food didn’t come with ours and when they checked they had ran out of his dish. So they replaced it with another kind of dish, which was fair at best, after waiting. Our other two pasta dishes were presented well, but seemed as if they had been plated and left to sit quite a while, as they didn’t easily spread with fork, pasta was dry and not creamy at all. Had to cut with knife and fork to take a bite. Carbonara did taste good, but was extremely dry. Seemed as if it had been a leftover and not made fresh. Same with the Alfredo pasta, but this dish lacked taste. All was credited back to us and two pastas taken back. Disappointed that a good restaurant which we have frequently visited for lunch and dinner had fallen to a low in food/dining experience.

    Bistro CasanovaResponded on January 31, 2023It was a disaster and I personally apologize for it. Clearly the server failed to have your pasts cooked again while the order was completed. That is not acceptable and that's why your meal was credited back to you. That does not solve the issue of your dissatisfaction. I can only hope you want to give us another chance to prove to you that we have not fallen into a low dining experience.

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36. CM

    CarolM

    Austin

    5 reviews

    4.0

    5 reviews

    Dined on January 26, 2023

    overall4food5service4ambience4

    The hostess originally seated us next to the outside bar tables that were extremely raucous. This despite the fact that we had mentioned that we were there to quietly celebrate our 54th wedding anniversary. Eventually got a quiet table around the corner. Things improved then. Our server was delightful and the food was excellent.

    Bistro CasanovaResponded on January 28, 2023Thank you for taking the time to share your experience. I am glad that the hostess was able to correct the original mistake and to give you a quiet table. Thank you for your appreciation of our excellent food and our delightful server.

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37. KJ

    KennethJ

    1 review

    3.0

    1 review

    Dined on January 26, 2023

    overall3food3service2ambience3

    Location was convenient, looked like upscale venue, seemed great when we sat down, but service was a bit weird, food was disappointing--not bad, but marginal, a bit over-priced, and service as inconsistent. Overall, not worth what we ended up paying, but not the worst experience either.

    Bistro CasanovaResponded on January 28, 2023We thrive to do better than to be "not the worst experience either". i hope you want to give us another chance. I am sure we can do better.

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38. t

    toopicky

    Phoenix

    37 reviews

    vip
    3.0

    37 reviews

    Dined on January 25, 2023

    overall3food3service3ambience3

    The linguine with seafood was very good. Focaccia was a little stale( they should serve it with olive oil. Service was slow but good once we got waited on.

    Report
39. KS

    KenS

    Hawaii

    8 reviews

    4.0

    8 reviews

    Dined on January 22, 2023

    overall4food4service4ambience4

    Anniversary. My girlfriend had Mahimahi special catch of the day. I shared Paella with a friend. I enjoyed the Paella for the most part; although I would have preferred it somewhat less spicy and cooked more traditionally where the rice is dry not swimming in the sauce.

    Bistro CasanovaResponded on January 24, 2023Thank you for taking the time to share your experience. Your remarks on our Paella will certainly be discussed with our cooks. I don't like rice swimming in the sauce either....

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40. OT

    OpenTable Diner

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on January 22, 2023

    overall5food5service5ambience5

    We really enjoyed our experience here. It was our last meal together before taking our parents to the airport. Excellent food, excellent service, very comfortable ambience. New favorite go to when in town. Thank you!

    Bistro CasanovaResponded on January 24, 2023And we are looking forward to count you as one of our happy regulars...Thank you for your kind words.

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