Bisou

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1. TR

   ToriR

   Houston

   8 reviews

   1.0

   8 reviews

   Dined today

   overall1food1service1ambience1

   WTF was this place? There were 15 wait staff just standing around looking like they were supposed to help. But there was only 1 waitress waiting on 10 tables. We got our drink after the food was served. The sushi was warm. I’ve never seen such bad service and such bad food all at the same time. The people in the place looked so poor. Nothing good about this place at all. Do NOT go. (And I never write bad reviews)

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2. CM

   CMack

   Houston

   2 reviews

   3.0

   2 reviews

   Dined today

   overall3food3service2ambience4

   When we arrived we were seated right away. It took a while for our waitress to come get our drink and appetizer orders. The drinks were very good. We asked questions about making substitutions to the sides that accompanied the entrees and was informed we could. Our food came out hot but needed a little salt. When our bill came we noticed one of our sides had the incorrect price. I asked about it and was told the prices are high and that was the price. I was kind of offended. The price was not the problem it was just incorrect. I asked for the manager and was told he was busy. I had to insist on speaking with him. He came and informed us that a mistake had been made. He offered us a refund of the price difference or a drink. The experience was nice but I think there most definitely needs to be training on relaying how things work especially if you ask a customer if it is their first time at your establishment. Also on how to talk to customers because you should never tell a customer the manager is too busy to see them.

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3. TY

   ToyyaY

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food4service5ambience5

   One of my favorite restaurants. Service is always courteous and welcoming, and the drinks are amazing. I love brunch the best but I’m definitely a repeat customer!!

   Report
4. B

   Bolin

   Singapore

   1 review

   2.0

   1 review

   Dined 6 days ago

   overall2food3service2ambience2

   We went for Sunday brunch at 11, the restaurant looked closed when we arrived. Service was awful, took over an hour to get our food. Do not recommend arriving there before 1.

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5. OT

   OpenTable Diner

   New Orleans

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience4

   Super clean and stylish establishment. Excellent service and quality. I’m a Nola snob and this places vibe and venue is superb.

   Report
6. OT

   OpenTable Diner

   Salt Lake City

   1 review

   vip
   3.0

   1 review

   Dined on March 12, 2023

   overall3food4service2ambience4

   Food was good not great. Waiter was bad. Waited a long time for initial service, he wasn't able to answer any menu questions, he was super forgetful, food took forever and when we asked him to check in it, it immediately came right out, but cold to the touch. We didn't complain or send it back just will make note for the future.

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7. OT

   OpenTable Diner

   Nashville

   1 review

   5.0

   1 review

   Dined on March 11, 2023

   overall5food5service5ambience5

   My friends and I went to celebrate my birthday, and it was the perfect place for a fun girls’ night! Great atmosphere and food!

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8. OT

   OpenTable Diner

   Houston

   4 reviews

   vip
   5.0

   4 reviews

   Dined on March 5, 2023

   overall5food5service5ambience5

   Great ambience, excellent service from the staff at the door to the wait staff My favorite spot

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9. OT

   OpenTable Diner

   Atlanta Metro

   1 review

   vip
   1.0

   1 review

   Dined on March 5, 2023

   overall1food3service1ambience3

   Came here plenty of times before but for some reason tonight the door man would not let me boyfriend in with sneakers. I had been waiting previously inside for our reservation and observed many men with sneakers on… the same sneakers that were denied at the door that my boyfriend was wearing. I expressed my concerns to the door man and he said “they were already in there” before his shift. I said well when I was waiting, I saw a man give you money before walking in with high top Nike sneakers and you allowed it. Be proceeds to tell me he was already in there. While I would not like to make everything about race, it must have been a coincidence that all the white men in there had on the same sneakers that they told my black boyfriend he could not wear.

   Report
10. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on February 19, 2023

    overall4food5service3ambience5

    Food was great! Very tasty.

    Report
11. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on February 19, 2023

    overall3food3service1ambience5

    Sat nearly 20 minutes before being asked if I wanted water,drink,appetizers etc I had to stop a gentleman and ask for a server to be sent over. Upon receiving my check the gentleman charged my card for the amount provided, then swiped my card again for an amount undisclosed to me, without my consent as he said he realized something was left off of my check. I am informed of this second charge when he brings the two receipts over for me to sign. Paying for the items left off was/is not a problem I feel as though he should have consulted me before charging my card a second time for amount unknown to me.

    Report
12. FC

    FernandoC

    1 review

    1.0

    1 review

    Dined on February 15, 2023

    overall1food1service1ambience2

    Horrible service with mediocre food quality. Overpriced for the quality of service and food. Dirty wine glasses being served for tasting and servings. Both me and my wife ordered the filet mignon Valentines 4 course. To start, the sushi was absolutely disappointing. I could have had a fresher and better tasking shaggy dog at HEB. Salad course was overpowered with too much dressing. Felt I was having a soup. Filet mignon did not come as ordered twice. Both of us had ordered medium rare as you should for this cut. 1st time around it came back medium to well. My wife accepted hers but I sent mine back as it was way over cooked. The second time it came back it was better but still not medium rare. I decided to accept it and regretted it. The meat was tough and not tender at all. You could tell the meat was not prime but more Select quality meat. Dessert was basic as well. No creativity behind the dessert presentation. Never going back to this restaurant. Do not go if you expect 4 to 5 star service.

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13. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    5.0

    1 review

    Dined on February 15, 2023

    overall5food5service3ambience4

    Food was very good. It was valentines so the couples were packed in rather tightly and the waiter was not experience particularly when it came handling the wine we were having, I had to open the bottle for him and although requested the ice bucket never arrived.

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14. OT

    OpenTable Diner

    Indiana

    1 review

    4.0

    1 review

    Dined on February 12, 2023

    overall4food5service2ambience5

    The atmosphere was everything. The waiter was super busy with another table so I feel like our service was just ok. The drinks and good were really good. The musician was everything, when he sees you looking he comes over and starts playing his butt off. I would definitely return!!!!

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15. DH

    DevinH

    Exclusive

    2 reviews

    5.0

    2 reviews

    Dined on February 12, 2023

    overall5food5service5ambience5

    Dinner was an amazing server! He was so kind and was on top of everything we asked for. The food was incredible, the decor and atmosphere was a total vibe!

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16. a

    abbyg

    Dallas

    1 review

    vip
    3.0

    1 review

    Dined on February 11, 2023

    overall3food5service2ambience3

    Food was very good, and would be a good place to go before a night out. Service was slow and chaotic, they got some things confused and brought out our entrees at different times so could be improved, as it turned into a 3 hr dinner. Overall has the potential to be a cool spot, they’re still new and just need to work out some kinks with the service.

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17. TL

    ToriL

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on February 5, 2023

    overall5food5service5ambience5

    Food is delicious.

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18. MA

    MAASIK

    Los Angeles

    27 reviews

    vip
    2.0

    27 reviews

    Dined on February 4, 2023

    overall2food2service2ambience2

    Haven't been here in a while, it's worse than before, unrefined service, low quality flavorless food, over salted, unappealing plating presentation, desserts taste like they come out of a frozen box and cocktails are too sweet, full of ice, low on alcohol...scam. It's a meat market full of unattractive badly dressed wannabes, 2.5 hours of my life I can't get back. Then comes the check with 20% tip added plus room to add additional tip...for mediocre service? I won't be coming back and would recommend anyone not to make the mistake of dining here.

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19. OT

    OpenTable Diner

    Dallas

    2 reviews

    1.0

    2 reviews

    Dined on January 29, 2023

    overall1food1service4ambience2

    The server was great, however have the crab beignets which was under season. My partner has the prime rib eye no seasoning and the presentation was underwhelming. The salmon was over cooked and tasteless as a chef. I would never dine here again.

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20. OT

    OpenTable Diner

    Alabama

    1 review

    3.0

    1 review

    Dined on January 26, 2023

    overall3food3service2ambience4

    Sushi was great as an appetizer but the main dish (short rib) left much to be desired as it was served with a large amount of gristle & fat. The server, while amiable, was ill prepared to serve for the evening; lacking a decent level of knowledge about the menu & restaurant

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21. DL

    DonL

    1 review

    4.0

    1 review

    Dined on January 26, 2023

    overall4food4service4ambience4

    It was quiet when we fist arrived. The waitress was very accommodating. Around 9 pm the place started getting a large crowd. Tables and sections were full. Had the tomahawk steak special. It was very good with mash potatoes and vegetables. Had cheesecake for desert. Everything was very delicious. They crowd were young energetic types laughing and having a good time. It was for a friend’s birthday.

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22. OT

    OpenTable Diner

    Houston

    3 reviews

    1.0

    3 reviews

    Dined on January 22, 2023

    overall1food2service1ambience2

    Service was the worst i ever had. The music was so loud and the drinks were actually terrible. Very unpleasant experience which is very unfortunate because i went here for a birthday celebration

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23. AR

    AshantaR

    1 review

    5.0

    1 review

    Dined on January 22, 2023

    overall5food5service5ambience5

    Food and service was great. A little noise otherwise it was fabulous!!

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24. RB

    RickiB

    Houston

    62 reviews

    vip
    5.0

    62 reviews

    Dined on January 21, 2023

    overall5food5service5ambience5

    Everything was great! It would be nice to be able to have separate checks. The food was good and the ambiance.

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25. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    Great venue to eat delicious food and hang out with friends or a date. Service was superb! Will be coming back soon.

    Report
26. MG

    MonicaG

    Houston

    4 reviews

    vip
    5.0

    4 reviews

    Dined on January 8, 2023

    overall5food5service5ambience5

    Great Vibe and atmosphere for either a date night or girls night. Excellent Music, DJ, and Drinks all play a part. Will definitely be back.

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27. OT

    OpenTable Diner

    Houston

    2 reviews

    3.0

    2 reviews

    Dined on January 8, 2023

    overall3food3service1ambience3

    Not our first time here, however a little disappointed from this last visit. We waited for our waitress to come back to ask for our check however, it took her a long time to come back and check on us. So, we got up to use the ladies room by the time I was walking out I received a call asking if he had left. They had cleaned our whole table off and, we’re calling thinking we left and didn’t pay for the dinner. There was about two ladies in line for the RR before me and my friend so, it was for sure less than like 7-8 mins maybe just crazy it could’ve had been avoided however, we had been waiting for the wai

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28. NA

    NATASHA

    Houston

    32 reviews

    vip
    3.0

    32 reviews

    Dined on January 5, 2023

    overall3food3service4ambience4

    Have been there before, but overall vibe has changed significantly. Restaurant was pretty empty. Service was good, but food was mediocre.

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29. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service3ambience5

    Waitress was extremely slow. Her tables were not her first priority

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30. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on January 1, 2023

    overall1food1service1ambience4

    We waited 45 minutes past our set reservation for the table and the food was subpar.

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31. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience5

    Came for new year Eve and it was fenomenal!

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32. Y

    Yum2020

    Las Vegas

    1 review

    vip
    1.0

    1 review

    Dined on January 1, 2023

    overall1food2service1ambience1

    We went to Bisou for New Years Eve. We had a terrible experience. We made the reservations with the understanding that they were offering the full menu. When we showed up for our 7:45pm reservation the hostess told us that it was a preset menu with a minimum for each guest. No where was that mentioned on open table when we booked our reservation. The hostess very flippantly told us that they tried to call everyone but didn’t get to all the reservations. The hostess was rude and not at all professional. She asked us if the preset menu and minimums were ok or if we just wanted to leave. It’s 7:45pm on New Years eve! Where were suppose to go at that point?! The service was terrible. The food was average at best. The music was so loud we couldn’t even carry on a conversation. Overall a terrible experience with a bait and switch. 0/10 would not recommend!

    Report
33. b

    barryk

    Houston

    19 reviews

    vip
    3.0

    19 reviews

    Dined on December 19, 2022

    overall3food2service3ambience3

    The food is terrible. Very overpriced site won’t let me progress

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34. OT

    OpenTable Diner

    Houston

    1 review

    vip
    5.0

    1 review

    Dined on December 18, 2022

    overall5food5service5ambience5

    Good I enjoyed the brunch

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35. OT

    OpenTable Diner

    Washington DC

    1 review

    2.0

    1 review

    Dined on December 11, 2022

    overall2food2service2ambience5

    Service was lackluster and food was disappointing. The drinks were great and the place is beautiful. Very noisy. I definitely wouldn’t return for the food. Drinks maybe.

    Report
36. KC

    KimberlyC

    1 review

    5.0

    1 review

    Dined on December 11, 2022

    overall5food5service5ambience5

    Service was great. Food and drinks were awesome. Waitress was very attentive and nice!

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37. OT

    OpenTable Diner

    Houston

    1 review

    5.0

    1 review

    Dined on November 26, 2022

    overall5food5service5ambience5

    The food and ambience was great

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38. DL

    DreeL

    1 review

    3.0

    1 review

    Dined on November 19, 2022

    overall3food4service5ambience2

    It was so loud I got a headache we couldn’t even hear each other speak and we were sat so close to the people next to us you would’ve thought we were together. There wasn’t a lot of room at all. The service however was great and the food was amazing.

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39. s

    squidmis

    Austin

    4 reviews

    5.0

    4 reviews

    Dined on November 19, 2022

    overall5food5service5ambience5

    Server David was great Ambiance and music was great as well

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40. OT

    OpenTable Diner

    Amarillo

    4 reviews

    4.0

    4 reviews

    Dined on November 18, 2022

    overall4food5service2ambience4

    It was ok, wine selection wasn’t the best and not a great value for the amount. The food was tasty and on time!

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