Binchotan

Sort by

Filters

1. JG

   JanG

   San Francisco

   6 reviews

   vip
   4.0

   6 reviews

   Dined 1 day ago

   overall4food5service4ambience5

   Excellent food but the service was too fast. We asked for some small plates first followed by rice bowls and Akers. I would be sure and ask them to wait a bit between “courses”. Menu items had almost doubled in 3 months. The ambience is wonderful. Enjoying a beautiful Hawaiian evening out side is always a treat.

   Report
2. g

   glennfromvan

   Vancouver

   3 reviews

   3.0

   3 reviews

   Dined 2 days ago

   overall3food3service5ambience5

   The gyoza were small, not hot,and gummy. The crusted shrimp were excellent, as well as, the short rib. Acceptable ramen, but not excellent considering this is a Japanese restaurant. The chicken yakitori were excellent as well. A noisy group next to us finally left and it was peaceful. The wasabarita was disappointing. Brandi our server was excellent and explained everything in detail.

   Report
3. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined 6 days ago

   overall3food3service4ambience5

   Small portions for the price. Grilled beef dry and not very flavorful.

   Report
4. g

   glrex

   Los Angeles

   19 reviews

   vip
   3.0

   19 reviews

   Dined on January 23, 2023

   overall3food3service3ambience4

   Much about this restaurant was average. The watercress salad was good, but the greens looked and tasted a lot more like arugula than watercress. Hamachi sashimi was good, with a smoked salt that made it unique. Ordered 2 skewers each of teriyaki salmon, miso glazed mahi-mahi, and one seared tuna and one mushroom. The mushroom was the best - fresh and flavorful. The teriyaki salmon was quite bland (how that’s possible, I’ll never know. Mine is better) and overcooked. The miso mahi was ok, and the tuna had good flavor. When I complained politely about the salmon, the service became more indifferent. In a competitive environment, and with high prices, I expected better.

   Report
5. OT

   OpenTable Diner

   Seattle

   4 reviews

   2.0

   4 reviews

   Dined on January 21, 2023

   overall2food2service2ambience2

   Nothing special about food and over priced Ambiance was depressing

   Report
6. OT

   OpenTable Diner

   San Francisco

   4 reviews

   vip
   4.0

   4 reviews

   Dined on January 18, 2023

   overall4food3service5ambience3

   The food is fine. Not amazing. I was hoping for a sushi experience but it is mainly cooked fish. When I am on the big island I want raw fish and lots of it. My waitress was lovely! No view of the ocean which is also annoying.

   Report
7. OT

   OpenTable Diner

   South Dakota

   7 reviews

   5.0

   7 reviews

   Dined on January 11, 2023

   overall5food5service5ambience5

   What a surprise. An excellent choice.

   Report
8. KM

   KarenM

   1 review

   5.0

   1 review

   Dined on January 8, 2023

   overall5food5service5ambience5

   Wonderfull restaurant with a great view and tasting food.

   Report
9. OT

   OpenTable Diner

   Las Vegas

   3 reviews

   vip
   1.0

   3 reviews

   Dined on January 7, 2023

   overall1food1service1ambience4

   Poor service and food was not great

   Report
10. a

    appreciategoodrestaurants

    Seattle

    49 reviews

    vip
    3.0

    49 reviews

    Dined on December 31, 2022

    overall3food4service3ambience3

    Not as good as in the past, perhaps due to holiday season crowds. A few service hiccips, seated late, out of some items. Wish there were more vegetarian options. Skip the grilled avocado as it is an expensive small avocado with nothing else. Grilled mushrooms good. Grilled peppers were mild. Root vegetable salad good. Tempura cauliflower good, ordered two bowls of these. Mac nut shrimp was served lukewarm, not as crispy as usual. Mahi skewers a bit on dry side. Wine selection so-so. Saw they offer cheesecake from Patisserie Nanako in Waimea - didn't want dessert but should be good given the source.

    Report
11. B

    Boiler2020

    Indiana

    4 reviews

    vip
    5.0

    4 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    Wonderful and the presentation was top notch!

    Report
12. MK

    MelissaK

    1 review

    2.0

    1 review

    Dined on December 26, 2022

    overall2food2service2ambience3

    Service was terrible / not busy and food was cold when we got it. No refills on drinks who dinner and waitress never even removed menus from table.

    Report
13. OT

    OpenTable Diner

    Hawaii

    1 review

    2.0

    1 review

    Dined on December 23, 2022

    overall2food2service4ambience3

    Way over priced for the mediocre quality and small potions

    Report
14. OT

    OpenTable Diner

    San Francisco

    2 reviews

    2.0

    2 reviews

    Dined on December 19, 2022

    overall2food3service2ambience2

    Disappointing. The mahi mahi and chicken karaage were okay, but the ramen was disappointing and relatively tasteless. Service was friendly, but not very attentive. For the price, you can get much better quality elsewhere like the Mauna Lanj.

    Report
15. MD

    MarkD

    Los Angeles

    6 reviews

    5.0

    6 reviews

    Dined on December 17, 2022

    overall5food5service5ambience5

    Wonderful bite size, aka carte food, delicious

    Report
16. RA

    RickA

    1 review

    4.0

    1 review

    Dined on December 6, 2022

    overall4food4service5ambience5

    Small portions but good food, pork belly fried rice was great

    Report
17. OT

    OpenTable Diner

    Denver

    1 review

    5.0

    1 review

    Dined on December 6, 2022

    overall5food5service5ambience5

    Trip to Hawaii

    Report
18. CS

    ChristinaS

    San Francisco

    1 review

    5.0

    1 review

    Dined on December 6, 2022

    overall5food5service5ambience5

    Wonderful food in a beautiful setting. If you like fish the Mahi-Mahi skewers were exceptional. If you are a steak fan the hot rock Waygu is delicious too! Our server Rowena Alaska went out of her way to make our evening a delight. We will definitely come back.

    Report
19. MB

    MarissaB

    1 review

    5.0

    1 review

    Dined on December 3, 2022

    overall5food5service5ambience5

    We ere herena month ago for a tennis tournament. My team ate at the restaurant and we had a wonderful experience! Last night it rained but we stayed dry! Great food and wonder restaurant! The only negative is the bad body order from the matrie de! I think thats how you spell it! All else was great

    Report
20. K

    Kelly

    Hawaii

    5 reviews

    2.0

    5 reviews

    Dined on November 29, 2022

    overall2food1service5ambience5

    Sadly, it’s a decorative robata. The food comes out cold with a small little heater that is not sufficient to keep the meats and fish warm. Our food was ice cold. Would not get it again. Maybe a different menu item as the service and beautiful ambience is worth trying. We felt misled. Cocktails were fantastic.

    Report
21. OT

    OpenTable Diner

    Hawaii

    1 review

    3.0

    1 review

    Dined on November 26, 2022

    overall3food3service4ambience4

    The food was just OK. I i

    Report
22. AS

    AtulS

    1 review

    5.0

    1 review

    Dined on November 20, 2022

    overall5food5service4ambience5

    Chicken Skewers portions small for the price but taste was very good

    Report
23. AI

    AliciaI

    1 review

    5.0

    1 review

    Dined on November 16, 2022

    overall5food5service5ambience5

    Awesome food, family style - service was incredible and the cocktails were different and delicious!

    Report
24. P

    Piet

    Vancouver

    1 review

    5.0

    1 review

    Dined on November 15, 2022

    overall5food5service5ambience5

    Excellent venue, prompt service and good food

    Report
25. OT

    OpenTable Diner

    Hawaii

    1 review

    5.0

    1 review

    Dined on November 15, 2022

    overall5food5service5ambience5

    Happy opu (tummy)! It was the first visit to Binchotan for myself and my friend, and we were pleasantly surprised with the offerings. Everything on the menu looked great, so we decided to try a variety of dishes. We had the Macadamia Nut Shrimp, Hamakua Mushroom Udon, Pork belly Fried Rice and Traditional Robatayaki Experience, Nanako Cheesecake and Matcha Green Tea Cake! It was a lot of food for the two of us, but soooo worth it! Everything we had was cooked perfectly and the portions were generous. Highly recommended!

    Report
26. LM

    LisaMV

    San Francisco

    20 reviews

    vip
    3.0

    20 reviews

    Dined on November 14, 2022

    overall3food2service4ambience4

    Great location. Great concept. Very mediocre food. The “hamachi sashimi” was neither hamachi nor sashimi. Some strips of fish rolled around stringy green onions, partly cooked, doused in an acidic sauce and served cold. Unlike any sashimi I’ve ever had. And $28 for 5 bites. The concept is charcoal grilled things on skewers. Unfortunately the quality of the food is low and they tend to use sauces to compensate. For example the ribeye beef was decorated with a sweet miso sauce that wouldn’t have been necessary if the meat had its own flavor. The asparagus came with a nasty hollandaise/mayonnaise. Grilled mushroom slices were topped with tomato salsa. I don’t know why. You don’t expect innovation or surprises from hotel restaurants but at these prices quality would be nice.

    Report
27. z

    zuzy

    San Francisco

    1 review

    5.0

    1 review

    Dined on November 14, 2022

    overall5food5service5ambience5

    My favorite resort dining experience! Food and service was excellent. My favorite was the salmon skewer. We also liked the variety of cocktails available. Check in from the lawn. We appreciated that they helped us celebrate our honeymoon with a nice dessert.

    Report
28. RM

    RaymondM

    Boise

    20 reviews

    vip
    4.0

    20 reviews

    Dined on November 12, 2022

    overall4food4service5ambience4

    Great food and our waiter, Christian, was very attentive and professional. Highly recommended.

    Report
29. OT

    OpenTable Diner

    Las Vegas

    3 reviews

    5.0

    3 reviews

    Dined on November 12, 2022

    overall5food5service5ambience5

    Skilled and unrushed service. Lovely ambience. Root salad excellent. Main course very good. We now live in an era of $6 a loaf bread. Of course it will be more expensive than most of us like. IMHO, it was worth it.

    Report
30. R

    Ryan

    Vancouver

    7 reviews

    vip
    4.0

    7 reviews

    Dined on November 9, 2022

    overall4food5service3ambience4

    Food was fantastic. Don't miss the macadamia nut shrimp or the pork belly fried rice. Service was a bit hit/miss. We'll be back.

    Report
31. k

    kennethg

    1 review

    1.0

    1 review

    Dined on November 9, 2022

    overall1food3service1ambience2

    Staff was nice and tried to be accommodating. However, the serving staff seemed inexperienced and under staffed. Thought it was over-priced and small portions.

    Report
32. HI

    HI808

    1 review

    5.0

    1 review

    Dined on November 9, 2022

    overall5food5service5ambience5

    This is the fifth time we have dined at Binchotan and have thoroughly enjoyed it each time!

    Report
33. BH

    BernardH

    1 review

    3.0

    1 review

    Dined on November 8, 2022

    overall3food4service3ambience3

    We were not staying in the resort and just wanted a nice place to eat and so we booked through OpenTable because it was one of the few places (to a certain standard) available at the time. I don't know if that has anything to do with it, but when we showed up expecting to get a seat at least somewhere in the vicinity of the nice outdoor seat in the patio area, we were instead taken to a seat way back in the in the bar. To make matters worse, the communication amongst the staff seemed to be poor because it took a very long time for anyone to acknowledge us, and then a long time after that to even get menus, a very long time to get drinks, and a very long time to pay at the end. That said, every time we did interact with the staff, they were all earnest and polite and our main waitress was very nice and helpful. The food was delicious across the board, and the poke sashimi was soooper tasty. It could have been a great overall experience, but the service left a bad taste in our mouths even though the food did not. Plenty of other people in the main patio area seemed to get good service.

    Report
34. RK

    RichardK

    1 review

    4.0

    1 review

    Dined on November 7, 2022

    overall4food4service4ambience3

    Finding the entrance was confusing and inconsistent with Hotel signs, but we were seated promptly, and received prompt and sufficient attention from our waitress. Drinks arrived promptly, as did the food. The food was plentiful, because we ordered the two family dinners for four people. In fact, it was more than we could eat. The desert menu is too sparse, and uninspired, but we still enjoyed desert. We quite enjoyed ourselves, but plan on spending $125.00 to $175.00 per person for dinner and a drink or two. More if you order a bottle of wine.

    Report
35. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on November 6, 2022

    overall3food3service1ambience4

    The food tasted good, but was cold. The server didn't come back for about 15 minutes but and discovered they forgot charcoal in the grill. He brought more but by then the meat was all cold and tough. The pork belly rice was absolutely delicious though.

    Report
36. GB

    GeraldB

    Denver

    10 reviews

    3.0

    10 reviews

    Dined on November 5, 2022

    overall3food2service2ambience2

    Overall food was just ok and the service was not great. Better places to eat at the Fairmont so won’t be coming back here.

    Report
37. OT

    OpenTable Diner

    Hawaii

    4 reviews

    5.0

    4 reviews

    Dined on November 5, 2022

    overall5food5service5ambience5

    Excellent food! Great service. You will be amazed by the food offered. If you like tapas style, this is the perfect place! We will be back again for the mushrooms and salmon, the hamachi, watercress salad and American wagyu !

    Report
38. JD

    JoeDine

    San Francisco

    120 reviews

    vip
    2.0

    120 reviews

    Dined on November 5, 2022

    overall2food4service1ambience4

    The restaurant was absolutely beautiful and the food was pretty good. Except for the hot rock. The meat served with it was very fatty and chewy. The service was awful. Out wait person was very but she pretty much disappeared after business in the restaurant started picking. Our initial order was taken promptly enough but it took a long time to get our food. After that it took a long time to get our servers attention to order more food and drink. I believe that the restaurant may be short staffed, because our wait person seemed to have an inordinate number of tables to cover.

    Report
39. GC

    GaryC

    San Francisco

    6 reviews

    vip
    5.0

    6 reviews

    Dined on November 2, 2022

    overall5food5service5ambience5

    Excellent food, service and ambience. Food price was also very reasonable!

    Report
40. F

    Frogdog

    Sacramento

    69 reviews

    vip
    5.0

    69 reviews

    Dined on October 31, 2022

    overall5food5service5ambience5

    The Host was very gracious and showed us to the table we requested. Our waiter, Christian, welcomed us and explained the menu and offered suggestions. We followed his suggestions and had a superb dining experience.

    Report