Bin 4 Burger Lounge - Saanich

Our waitress Kurstie was so awesome! She made our night out so fun! The jokes were awesome about the deep fried pickles! Staff like that make you want to come back! Thanks to kurstie and her sister Alley lol

Service and food were very good! Very noisy on a Friday night. Booths with high backs would keep the noise down. I struggled to hear the conversation of us four.

I’m a big fan of Bin 4 (go often) but I do have a little critique from this last experience….when the server brought out my friend’s meal, the burger was dropped onto the table and actually splattered sauce into my friend’s eye! The server (who wasn’t our main server) was quite embarrassed and apologized. A different burger was brought out afterwards but I was very surprised that nothing was comped. I get that Covid has been a drain on the service industry but a free drink or a slight discount for the burger fiasco would have been a good service gesture!

Dinner with our two teenagers… early so happy hour. Not busy … actually prefer the plexiglass up 👍🏻

Did not start off great because our reservation was mixed up and we had to wait a few minutes to get a table for our reservation but the hostesses handled it well and once we were at our table it was very good service and very delicious food. The place was very busy since it was a holiday but the waitress made sure to come check up on us regularly and took care of us well. Great dinner!

The food tasted old and horrible. Used to be so good

It was very busy when we arrived so seemed like a great spot to eat. The chicken Brie burger was our favorite as we found the beef burger a little dry. The strawberry goat cheese salad was very good as well. The home made chips we could pass on. They were over cooked. Almost a burnt flavour.

Went to Bin 4 with a friend as they had one of my favourite burgers on the feature menu, the Gobble Wobble. Dinner was delicious as it always is there. Service was fantastic, especially considering how busy it was. I’ve been going to Bin 4 since it opened and there was only the one restaurant and I will keep going back.

excellent and attentive service; prompt delivery of food, attractive and delicious meals. efficient greeter (ie for ID and passport check); fun atmosphere if a bit noisy.

The food was just ok but not worth what you pay. The service however was exceptional! Cassie was super friendly and very attentive without being overly pushy.

Food was great - as usual.
The server was kind, but seemed rush (but it was peak time).
Overall very good and we will continue to make it our go to dinner/happy hour spot.

Great dinner. Food was excellent, as usual and we appreciated a couple of new items on the menu (Wagyu Beef!). The December special burger was AMAZING!

This is a fun place with great service. It was very loud and hard to hear. The fried onion rings and fried pickles were over-fried (dark brown and dry). The burgers were tasty but greasier and saltier than we like (but we are picky). The pricing was expensive but most places in Victoria are expensive.

Friendly staff, quick on the food despite how busy it was with seated guests and pickup orders.
Delicious burgers

Great service and food was delicious

Exceptional service and delicious meal. The monthly special burger was SO good.

We had to wait 20 minutes for a table and wait outside in the cold. When this happened at another restaurant recently, we were all given a coupon for a free appetizer for our next visit. Very surprised this didn’t happen

Very quiet when we were there at 2:30 on a Tuesday afternoon.
Good food and service.

Visited on Nov 10, 2021 at lunch time. Sat inside (not outdoor patio). Was not checked for vaccine proof. Service was good. Food was very good with large portion-size. Ambient noise was high so it was difficult to carry on a normal-level voice conversation.

Terrible service,

They could not see our reservation. Hostess not really welcoming.

Did not have Waite staff contact for 15 min after seated.
Order take down & no food still at 45min.
I made waitress aware of my time obligations at the start.

Made aware order delayed & had to Leave restaurant without eating. Was offered take out.

The dinner was good and our waitress was wonderful but the noise level was way to high to be enjoyable. Everyone was yelling in order to be heard over everyone else. Will not sit inside again. Will sit in the covered patio next time and hopefully it will be quieter. Also wish you had a Halibut burger.

Good food - vegetarian and vegan options. Decent value.

I felt my meal wasn’t as good as it usually is. It didn’t seem cooked properly and soggy. I was disappointed

Visited twice in one week. Great service and food was fabulous, some of the best burgers we’ve ever had. Could use a bigger selection of appetizers and dessert but burgers are great!

Always a great burger @ Bin 4 but on this evening, the two female host staff working at the front were not trained very well. I arrived 5 minutes early to the restaurant and stated my name and time of my reservation. The host said she didn't have my reservation under my name or time........??? I showed her my Open Table email confirmation and the Open Table app reservation and she was "confused". Another host beside her looked just as lost & confused. It was only until I noticed the other person in my reservation was already seated, she said, "ohhh he's already here!" I asked, "why would my reservation not show up when you already have half of the people here?' Once again, another lost & confused look. I was seated and enjoyed an excellent meal. Surely every time people arrive (at different times) for a reservation, you can't give this lost & confused look to all guests???

C'mon Bin 4, train your host staff better, you are all better than this. Either that, or the software for your reservation system needs to change.

Really glad that I chose Bin4 at this location to take my boss from out of town. I promised him an excellent burger and Bin4 did not disappoint. He loved his burger choice and the salad as well. Nicole was an excellent and professional server for us as well.

My friends and I really enjoyed our evening. The food was delicious and we love the options for gluten free buns or lettuce in place of a bun. There are so many choices! All of our meals were yummy. The atmosphere in the Saanich location was lively and enjoyable.

We enjoyed tasty burgers and good local beers. Our server was quick and at least pretended to like our jokes. A smart server willing to engage with old folks is at least as important as the food.The only negative is the sound level which is just below shouting level. We will come back.

Great burgers, I had the pork belly special, it was terrific!

Very nice on the patio. Very nice staff. Will visit again!

Super impressed with the amount of staff working in these desperate times! Good food and very attentive servers.

Great meal and service!

Amazing food! Great service. Always a great time when we go there

If you want the best burger it town this is the place to go

Great burger joint. The food is fresh and filling. I love that ingredients are locally sourced. The prices are excellent. Compared to all restaurants, it is a four-star. Compared to burger joints, it is a 5+.

Impeccable service from beginning of dining experience to end. Thank you so much. My parents and I enjoyed our time dining at Bin 4 Lounge.

Noise level was too high. Had to yell at the person across their me at times.
Everything else was amazing.

Meal was awesome as always!
Staff is cheerful and helpful with any menu items.
My friend was GF and had questions and our waitress had all the answers!
Then came back to ask her about her allergy.
Never are you rushed there.

Predictable but great food, easy options for vegan, decent value.

The food is always excellent and consistent. The staff is amazing and has your food out right on time when you pre-order. It couldn’t be any better. Can’t wait to go back